DIDWW Avis 102

TrustScore 1.5 sur 5

1,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Either you've had your number skimmed or you're scammers yourselves. Just got an aggressive call from the number listed at this company telling me they were from the 'disrepair team's when I queried i... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

+443300272880 spam calls keeps calling from similar numbers really distressing please stop allowing your service to be used like this breech of TPS.Ongoimg for over a week! Over 55 calls showing as 03... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Incoming landline call from 'Heating Services' in Manchester, December 20, didn't feel right, arriving at the exact moment I was repairing my boiler! Discovering it to be routed via the Irish DiDWW w... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Entreprise de télécommunications

À propos de DIDWW

Écrit par l'entreprise

🌍 DIDWW is a fully licensed telecom operator, providing two-way Voice and Messaging services across 90+ geographies. With telecom licenses in 30 countries and its own numbering resources in 18, DIDWW is constantly expanding its global reach.

✅ DIDWW applies automated quality and abuse monitoring, all backed by professional in-house support operating on a 24/7/365 basis.

🤝 Trusted by over 1,000 industry leaders, you can explore client success stories here: https://www.didww.com/solutions/success-stories

❗️It is important to know that DIDWW does not make or endorse any scam or spam calls. Unfortunately, spam calls appearing to come from DIDWW numbers are likely the result of caller ID spoofing, where a legitimate number is misused without our control.

🙏 To help fight caller ID spoofing with DIDWW numbers, we would appreciate it if you could report unwanted calls here: https://www.didww.com/report-unwanted-calls.

Your information helps us combat this issue. Thank you!

Coordonnées de contact

1,6

Mauvais

TrustScore 1.5 sur 5

102 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 94 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

DIDWW SIP trunks offer crystal-clear…

DIDWW SIP trunks offer crystal-clear calls at competitive rates. Their user portal is intuitive, and their customer-centric approach is commendable. A trustworthy telecommunications provider. Have been using their services for the last 6 years.

2 août 2023
Avis spontané
Logo de DIDWW

Réponse de DIDWW

Dear Itai,

It is our pleasure working with you, thank you for your kind feedback!

We hope to continue this partnership for many years to come.

Best regards,
The DIDWW Team

Noté 5 sur 5 étoiles

The quality of the service is amazing

The quality of the service is amazing. But the people and the support team exceed all expectation.

Thanks for being our best telco partner

29 juillet 2022
Avis spontané
Logo de DIDWW

Réponse de DIDWW

Dear Jr Manchini,

Thank you for you kind words, it's our pleasure working with you.

Best regards,
The DIDWW Team

Noté 5 sur 5 étoiles

Our experience with DIDWW has been…

Our experience with DIDWW has been great. The rates are good, the portal is well thought out and easy to use, the customer service is great, and of course the service itself is of high quality!

25 juillet 2023
Avis spontané
Logo de DIDWW

Réponse de DIDWW

Dear Kunde,

Thank you for your kind words! These are very much appreciated.

Best regards,
The DIDWW Team

Noté 5 sur 5 étoiles

DIDWW has nothing to do with these…

DIDWW has nothing to do with these calls or scammers. UK should follow other countries and implement STIR/SHAKEN for caller ID authentication. These scammers use DIDWW’s and other number ranges that are published by the regulator, VoIP technology allows for caller ID spoofing. All these negative reviews on DIDWW are wrong and misleading.

2 février 2023
Avis spontané
Noté 5 sur 5 étoiles

Great company for wholesale and…

Great company for wholesale and operators. Good support. Regarding spam calls, I got spam calls on the first day with new AT&T number. It's a global problem and have no connection to operator.

31 janvier 2023
Avis spontané
Logo de DIDWW

Réponse de DIDWW

Dear David Vong,

Thank you for your kind feedback, we highly appreciate it.

Bets regards,
The DIDWW Team

Noté 5 sur 5 étoiles

Superbe service

Amazing support and high quality service, working with DIDWW for 4 years and was never disappointed.
Recommande!

1 février 2023
Avis spontané
Logo de DIDWW

Réponse de DIDWW

Dear Theo,

Pleasure working with you, your kind words inspire us to continue delivering the best customer experience for our users.

Best regards,
The DIDWW Team

Noté 5 sur 5 étoiles

Many of these reviews are misinformed

Many of these reviews are misinformed. DIDWW is a VoIP telecom operator who offers inbound/outbound services. While customers of DIDWW may be misusing their services resulting in "fraud" or "scams" the underlying issue is with the VoIP technology which for the moment can be misused by malicious players.

DIDWW is a superb vendor we have many years working with. They provide top-notch commercial and technical support, with competetive pricing and great quality.

11 janvier 2023
Avis spontané
Logo de DIDWW

Réponse de DIDWW

Dear Jacob,

Thank you for kind words!

Our whole team appreciates your feedback and we hope to continue meeting your expectations in the future.

Kind regards,
The DIDWW Team

Noté 4 sur 5 étoiles

dIDWW sorted the flaky call

Incoming landline call from 'Heating Services' in Manchester, December 20, didn't feel right, arriving at the exact moment I was repairing my boiler! Discovering it to be routed via the Irish DiDWW web/phone link service, I left a one star review here. But... pleased to say now that DiDWW.com responded early next day, to tell me they have suspended the 'heating company' involved.

20 décembre 2022
Avis spontané
Logo de DIDWW

Réponse de DIDWW

Dear Howard Ellison,

Here at DIDWW, we have set high standards of compliance; we adhere to all regulatory policies and take every complaint very seriously.

In order for us to investigate further, we kindly ask to fill out a dedicated form and help us by cooperating on this topic:
https://www.didww.com/report-unwanted-calls/

Thank you in advance.

Best regards,
The DIDWW Team

Noté 5 sur 5 étoiles

10/10

Amazing coverage of virtual numbers and exemplary customer service! Love it!

14 novembre 2022
Avis spontané
Logo de DIDWW

Réponse de DIDWW

Dear Olive,

Thank you for your kind words! This is the best motivation for us.

Best regards,
The DIDWW Team

Noté 5 sur 5 étoiles

Great service

Great service, friendly and very helpful service support.

11 novembre 2022
Avis spontané
Logo de DIDWW

Réponse de DIDWW

Dear INSCOCO,

We appreciate your feedback!

Kind regards,
The DIDWW Team

Noté 4 sur 5 étoiles

I have been using them for business.py…

I have been using them for business.py phone costs have dropped significantly, I can take my phone anywhere there is reliable internet.my sms codes get forwarded the customer service has been efficient. Every now and then the time that appears on my phone shifts ant I need to reset it. The min charge is $50 but I use more than that Monthly will the calls and # of lines.. I have 5 lines and it's way less than Vonage service and I can't really tell the difference.

16 août 2022
Avis spontané
Noté 1 sur 5 étoiles

Worst experience

Worst experience. Totally Scam company. They ask you to charge account and will not provide the sip services described on their site. Absolutely to avoid. Money lost...

5 juillet 2022
Avis spontané
Noté 1 sur 5 étoiles

Very unreliable, bad internal processes.

The company has good offering on the market. However, phone services require high level of reliability. DIDWW is not reliable. You can be a client for years, build your business around their phone numbers and one day they cancel your services for no legal reason. You loose years of work. They use force majeure clause of the contract to legalize their one sided decisions.

28 mars 2022
Avis spontané
Noté 2 sur 5 étoiles

MInimum payment amount 50USD with NO POSSIBLE REFUND of credit

Never got to use their service because the lowest payment on their website you can do is 50USD even when the cost of the services per month you need is 16UDS.

They try to get you to commit to use their service with 50USD deposit at the start with NO POSSIBLE REFUND OF YOUR PREPAID CREDIT as the customer support told me. No thank you for such extortion.

13 janvier 2021
Avis spontané
Noté 5 sur 5 étoiles

Great Service!

I use this website for private reasons and not for business reasons. I got local US phone numbers so that I can be called for cheaper rates. I have no problems with the website. The call forwarding to my cellphone and as well to virtual phone numbers works perfectly fine. The support is beyond friendly and helpful. I can definitely recommend this website and this company!

21 octobre 2020
Avis spontané
Logo de DIDWW

Réponse de DIDWW

Thank you, Steffi!

Noté 1 sur 5 étoiles

This is completely scam company

This is completely scam company. They lie you to top up balance and you will never get the refund. Your money on credit card will went forever.
Horrible support service, rude chat.

30 juin 2020
Avis spontané
Noté 1 sur 5 étoiles

Absolute disgrace

Absolute disgrace. Difficult to work with, sales team tell you lies to sign you up about products and services then once paid the services are suddenly not available.
Support is slow and calls cut out a lot.
Caused me a lot of stress and billed me for anoher month after only 2 weeks saying that is how there billing cycle works.
Support staff are rude and you can only communicate via a chat window tht you have to keep clicking back and forth to and wont stay up while trying to resolve issues.
No apology or compensation and no idea how to deal with small customers.
So dissapointed with this company. Highly recommend looking elsewhere.
I

4 février 2020
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus