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Lisez les avis des autres

Noté 4 sur 5 étoiles

John was very accodmating and very meanful he fixed the problem in no time he got around the fact that I could not access the office because of my wheelchair.

Noté 5 sur 5 étoiles

Absolutely Superb Service! My laptop needed a new keyboard. Digital Doctors fitted a replacement in 24 Hours. Fantastic turnaround - they even returned it in-person to my front door! Great people, g... Voir plus

Noté 5 sur 5 étoiles

After seeing a TT video of your pure honesty and how you are so fair and generous to your customers, I would highly recommend your advice as another dealer, Good luck & keep it up

Noté 5 sur 5 étoiles

I called Digital Doctors to deal with a scamming pop up I couldn't get rid of and was stopping me. John recognised the problem as something he'd seen before, talked to his tech team and then e-mailed... Voir plus

À propos de l'entreprise

  1. Service informatique
  2. Service de réparation d'ordinateurs
  3. Assistance et services informatiques
  4. Service de réparation d'écrans

Informations provenant de diverses sources externes

A guiding hand in digital technology. We offer an extensive range of services from the classic but always in demand services such as PC repair, Anti-Virus and Microsoft Office to more sophisticated enquiries such networking, Wi-Fi, and multi-media solutions. Our motto 'A guiding hand' and driving passion is to empower people to embrace and make best use of digital technology.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

124 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Professional, friendly and efficient service

Professional, friendly and efficient service. As someone with very limited knowledge of IT, I found digital doctors to be understanding and patient when it came to outlining the issues and necessary fixes. Would highly recommend.

25 octobre 2023
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Réponse de Digital Doctors

We're glad to know that our team was able to assist you with understanding and addressing the IT issues you faced. Your satisfaction is important to us, and we always aim to be patient and thorough in explaining any necessary fixes. Your recommendation means a lot to us, and we truly appreciate your trust in our services.

If you ever need further assistance or have any more IT-related questions, please don't hesitate to reach out to us!

Noté 5 sur 5 étoiles

Top service

I had my C: drive cloned and an extra SSD drive installed by the Digital Doctors team. They did a fantastic job for a reasonable price and at a quick turn around. If you need anything cloned then these are the guys to use.

10 octobre 2023
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Réponse de Digital Doctors

Always happy to hear people are pleased with our prices & service quality! Be sure to pop by if you ever need anything else and thank you for the review.

Noté 5 sur 5 étoiles

Laptop connection

Sarah and John were extremely helpful and kind in connecting my laptop to a family Microsoft subscription.

10 octobre 2023
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Réponse de Digital Doctors

Thank you for this lovely review! We're grateful you took the time to share your satisfaction with our services.

Noté 5 sur 5 étoiles

Quick and professional work

The hard drive had failed completely. Digital Doctors managed to recover data and put the computer back to health again quickly and professionally. Highly recommended for any computer problems.

9 octobre 2023
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Réponse de Digital Doctors

It was great to help you out Brian! Thank you for returning the favour with this 5 star review!

Noté 5 sur 5 étoiles

What made it a very pleasant and…

What made it a very pleasant and calming experience was the promptness of the service, the competence and courtesy of the engineer, all of which I found was of a very professional and friendly quality.

1 septembre 2023
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Réponse de Digital Doctors

We're glad to have solved the problem so quickly. Thanks so much for the positive review Brian!

Noté 5 sur 5 étoiles

Thoughtful service

Thoughtful service, taking individual needs into account

1 août 2023
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Réponse de Digital Doctors

The world of IT is too complicated to have generalised solutions, we're glad we could demonstrate our adaptability and bring you what you needed! Thanks for the positive review!

Noté 5 sur 5 étoiles

Customer for 20 years

They have always helped me out with the mysterious world of IT.

14 mars 2023
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Réponse de Digital Doctors

Thanks for the positive review. We're always glad to bring value to our customers and appreciate your long term support!

Noté 5 sur 5 étoiles

All good

nice to deal with a small company

26 janvier 2023
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Réponse de Digital Doctors

Thank you very much! We're glad to hear you are satisfied :)

Noté 5 sur 5 étoiles

I have used Digital Doctors to replace…

I have used Digital Doctors to replace the chassis and some keys on my laptop. Good price, the staff was friendly and the laptop is as good as new now. The only drawback was that the whole procedure took almost a month to complete but that was not the company's fault since they've ordered the parts online, and they have taken a long time to arrive.

4 janvier 2023
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Réponse de Digital Doctors

Thanks Sevastien, your 5 star review is greatly appreciated. We always strive to urn around repairs as swiftly as possible, but a combination of the run up to Christmas and postal strikes delivery of some of the parts was delayed.

Noté 5 sur 5 étoiles

Friendly and helpful service

Friendly and helpful service, including quick answering of the phone, and a quick turn around. The main fault (of two) with my laptop was that the wi-fi wasn't working. Having made an appointment, I dropped the laptop off at their office on a Wednesday morning, amd was told it would probably be ready to collect by Friday. In fact, they phoned me on Thursday lunchtime to say that I could collect it that afternoon! Apparently it was a software problem, and so they just charged me the standard consultation fee of £79. The only reason I haven't given them 5 stars is that that managed to lose two of the laptop's rubber feet, but didn't tell me about this!
Folloing the initial publication of this review, I received a reply from Digital Doctors apologising for not refitting the rubber feet and asking me to contact them to make an appointment for one of their reps to visit me and re-fit them! In view of this, I'm amending my initial rating of them to five stars across the board. I'll certainly use them again if the need arises.

17 novembre 2022
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Réponse de Digital Doctors

Hi Richard, thank you for the review! I've spoken to the technician who repaired your laptop and we have found the rubber feet, so sorry they weren't refitted! Please give the office a call and we will arrange an appointment to come to you and refit the rubber feet.
- 01273 256786

Noté 5 sur 5 étoiles

These Guys are brilliant

These Guys are brilliant, always sort our problems quickly nothing is ever to much trouble for them. Feel safe with them looking after all our IT Needs

30 septembre 2022
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Réponse de Digital Doctors

Thanks Kay! We appreciate the positive review, glad you're happy with our services!

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