Digital Home Avis 

Not a very good experience very slow sorting installation problems out
Contacting customer services very difficult and when you get a human not very helpful.
Dreadful experience on installation day then left with no service for over a week.

Failed to connect 1st July 2022. Engineers could not find connections box in my area

The rep came to my door, the engineers came few days later,told should be working in half hour. It’s never worked, had to get my son to try and find a number to ring, asked to have it disconnected because they just kept passing the buck. I was also told they wouldn’t take the money till next month, oh they grabbed that out my bank pretty quick. My son has been trying to get Someone to send me the packaging and address to return items and for them to disconnect because it has NEVER worked and also to give me my money back and still haven’t had a response or an apology for all the hassle for nothing!!! Not Happy with the company at all!!

Broadband is as installed 7/7/22 after an initial delay due to preparation works not being carried out. Since the instillation the broadband has not allowed any devices to connect to the internet. Still waiting on a repair as promised, yet to see if the speeds actually live up to their promise.

Very fast connection and quick installion, unforunately we had to leave Digitalhome due to some issues with our gaming consoles being unable to connect.

Customer service had been great with their assitance and understood when things couldn't be resolved on our end. Can't go wrong with these guys!

Really efficient, polite and friendly installation team. Minimum fuss, no inconvenience. Thanks

I was contacted by Leanne about a connection to Cityfibre in Wolverhampton. Very friendly and very helpful. Thank god we now have an alternative to the giant ISP`s that deliver poor products and customer service. I literally had a real-time chat with a person over email about my connection!!. Thanks again guys.

Had issues at the Start of no Internet, company very helpful, reset the blackbox on the wall and bingo my Internet was working and haven't had any issues what so ever, the speed they said I would have got it spot on, wifi doesn't go down, best desicion I did was to move to digital home

A1 aerials were excellent arrived promptly worked efficiently would tell anyone to use this company

This company has no customer service the Internet is all over the place I have returned my service with Virgin and this company has switched off the Internet without notice DO NOT JOIN

Great Internet speed, no slowing down, kuds am happy that xboxes don't crash threw a game...well happy customer

After constant issues with Sky TV and constant price increses and having to have a phone line just to have WiFi we decided to try Digital Home. Everything from start to finish was straight forward quick and easy there was no messing around. We signed up, got an install date for 2 weeks, but was installed within 3 days. The install was fast and the guys were clean with their work and tidied up after them. We had some teething problems but genuinely couldn't fault the customer service! Fast response and hands on job the team and managers acted to get the issues rectified. Very happy with the service, the customer service quick response, and the price NO MORE RIDICULOUS CHARGES (previous provider) and the fact it's just WiFi no phone line needed perfect for us. Thankyou Digital Home for going above and beyond. 5***** A+++++

Digital Home Should have surveyed and realised that the access to property was through a 50 year old conduit to a toilet,laid by BT when house was built .
Engineer thought that we had built an extension ! before realising that all the properties in the street were built more or less the same.
Cancelled contract no hassle their mistake.

After several installations were booked in over several weeks, everytime.. nobody showed... you can only contact digital home by phoning and leaving a voicemail for someone to call you back.. IF "their provider" is allowing them to make out going calls... OR you can login into their website and open a support ticket,
Customer service is appalling! Nothing but empty promises excuses and the blame always lies with someone else...

I canceled everything and went with another company.

That was my experiance with them, your may differ.. maybe not...

Despite initial challenges with connections to tv, security cameras & Ring door bell and subsequent promised phone calls not received until much later all was resolved satisfactorily in the end.

Great priced excellent service very happy

Pleased with the work that was done fitting my internet hub, work was guick and no mess leht behind, many thanks

Good service but had no internet the first night was promised a credit on my bill for it but did not receive it
8/7/22 update have now been given credit on my bill so thank you.