Digital Screen Media Avis 

50
•
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great communication, made my advertisement from the ground up using my company logo. Double checked everything twice with me to make sure everything was right and the way I wanted it. Highly recommend... Voir plus

Noté 1 sur 5 étoiles

Awful company failed to deliver on advertising and took £2000 without ever running any ads. Promised to resolve issues but ignores calls or never has the right person to help. Dishonest company who st... Voir plus

Noté 5 sur 5 étoiles

I recently had the pleasure of working with Digital Screen Media and would happily recommend them to anyone looking for advertising that actually gets noticed. What I liked most: Great e... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The communication throughout the process was excellent. I clearly understood what was expected from me to ensure everything ran smoothly. I was asked to provide 6–8 bullet points summarising what Fost... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence de marketing

Écrit par l'entreprise

Digital Screen Media are a facilitator of digital connectivity in the OOH world. High impact, versatile, advertising is the perfect way to get your message directly in front of your target market. We offer several methods of digital advertising that will get your message in front of the people that need to see it. We’ll make sure your brand is seen and heard by the people who matter. This is the perfect solution for any business looking to extend their reach or make a powerful impact.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

50 avis

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1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,2

Tous les avis

(50)

13 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great experience and advice

Very helpful staff namely Carl and Abigail helping us to sort the best form of advertising for our business.

30 mai 2025
Logo de Digital Screen Media

Réponse de Digital Screen Media

Thank you for your kind feedback! We’re glad Carl and Abigail were able to help you find the best advertising solution for your business. It’s great to hear you had a positive experience with our team. We look forward to supporting you further!

Noté 5 sur 5 étoiles

Digital advertising first timer

Everything from the the first visit off Carl to short all images with Abergail great company to deal with from start to finish

27 mai 2025
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Réponse de Digital Screen Media

Thank you for your kind words! We're delighted to hear that Carl and Abigail provided excellent support throughout your first digital advertising experience. It’s great to know you found the process smooth from start to finish. We look forward to working with you again!

Noté 5 sur 5 étoiles

Brilliant service and editing

The service and communication from Abigail was excellent, she did a great job with our advert

16 mai 2025
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Réponse de Digital Screen Media

Thank you for your wonderful feedback! We’re thrilled to hear that Abigail provided excellent service and communication, and that you’re happy with your advert. We’ll be sure to pass your kind words on to her!

Noté 5 sur 5 étoiles

Excellent service on the draft of our…

Excellent service on the draft of our video. Hopefully it does well.

27 mars 2025
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Réponse de Digital Screen Media

Thank you for your kind words—we’re thrilled you were happy with the video draft! It was a pleasure working on this project, and we’re just as excited as you are to see how it performs. Fingers crossed for outstanding results!

If there’s anything else we can do to support you—whether refinements, future projects, or even just brainstorming—we’re here for it. Wishing you great success with this campaign, and we hope to collaborate again soon!

Noté 5 sur 5 étoiles

Very easy to deal with excellent…

Very easy to deal with excellent customer service Abi was good with all my ideas and got exactly what I wanted

13 mars 2025
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Réponse de Digital Screen Media

Thank you for your kind review! We're so glad you found the process easy and that Abi was able to bring your ideas to life. We appreciate your support and look forward to working with you again!

Noté 5 sur 5 étoiles

I am highly satisfied with the design…

I am highly satisfied with the design team's work, which exceeded my initial expectations. Abigail's professionalism and consistent communication throughout the project were exemplary. Her ability to translate my vision, even when vaguely articulated, was particularly commendable.

3 mars 2025
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Réponse de Digital Screen Media

Thank you so much for your wonderful feedback! We’re delighted to hear that our design team, especially Abigail, exceeded your expectations. Her professionalism and ability to bring clients’ visions to life are qualities we truly value, and we’re thrilled that you had such a positive experience.

We appreciate your support and look forward to working with you again in the future!

Noté 1 sur 5 étoiles

Refund issues

Having had several issues with this company, with an advertising campaign we paid £2,000 they eventually agreed to refunding us. The refund deadline has now past and we are unable to get in contact with them through phone or emails. Extremely disappointing behaviour from a company that is meant to be supporting small businesses

28 février 2025
Avis spontané
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Réponse de Digital Screen Media

We're very sorry to hear about your experience and any frustration this has caused. We take customer concerns seriously and want to resolve this for you as quickly as possible. Please reach out to customer-services@digitalscreenmedia.co.uk so we can look into this matter urgently and ensure a resolution. Your satisfaction is important to us, and we appreciate the opportunity to make things right.

Noté 5 sur 5 étoiles

Prompt service and delivered quality…

Prompt service and delivered quality work.

27 février 2025
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Réponse de Digital Screen Media

Thank you for your kind words! We're delighted to hear you were happy with our prompt service and quality work. We appreciate your support and look forward to working with you again!

Noté 5 sur 5 étoiles

Friendly staff and tailored my advert…

Friendly staff and tailored my advert to exactly what I needed.

24 février 2025
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Réponse de Digital Screen Media

Thank you so much for your kind review! We’re delighted to hear that our team provided friendly and personalized service, and that we were able to tailor your advert to meet your exact needs. Ensuring our clients are happy with the final product is always our top priority, and we’re so glad we could deliver that for you.

We truly appreciate your feedback and look forward to assisting you again in the future!

Noté 1 sur 5 étoiles

Paid £2,000 for an advert we have not received

We are incredibly disappointed to discover that the advert we had paid for was not the one that had been displayed on the screens, nor was it feature on the screens within the time frame we had agreed upon.
The initial artwork made by Digital Screen Media was miss spelt, terrible grammar and put together extremely unprofessional. After discovering three months later that they were displaying the wrong advert they are refusing to refund us for the advert service we have paid for but not received. We are now going to have to go down the legal route to recoup our money.
This advertising company are taking advantage of small businesses that often rely heavy on these marketing campaigns being successful. The process has been a complete mess from start to finish.

15 janvier 2025
Avis spontané
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Réponse de Digital Screen Media

Thank you for sharing your feedback. We deeply regret to hear about your experience and understand your frustration. This situation does not reflect the high standards we aim to uphold.

We take these matters very seriously and would like to investigate this further to address your concerns promptly. Please contact our customer support team directly so we can review the details and work toward a resolution. Your trust is important to us, and we want to ensure that we learn from this to prevent similar situations in the future.

Noté 4 sur 5 étoiles

Very good communication with Abigail

Very good communication with Abigail. Swiftly had any corrections made where required. Can’t complain really!

17 décembre 2024
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Réponse de Digital Screen Media

Thank you for your kind feedback! We're pleased to hear you had such a positive experience with Abigail. Her excellent communication and prompt attention to detail are qualities we’re proud of. We’re glad everything met your expectations and appreciate your support!

Noté 5 sur 5 étoiles

professional, responsive and helpful

From initial contact with sales team it was a smooth service. Pricing was reasonable and the graphic designers did a good job. I'd use again.

19 décembre 2024
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Réponse de Digital Screen Media

Thank you for your feedback! We’re delighted to hear that you found our service professional, responsive, and helpful. It’s great to know that the process was smooth from start to finish and that our pricing and design work met your expectations. We truly appreciate your support and look forward to working with you again in the future!

Noté 5 sur 5 étoiles

Really friendly

Really friendly, helpful and quick.

17 décembre 2024
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Réponse de Digital Screen Media

Thank you for your kind words! We’re so glad to hear you found our team friendly, helpful, and quick. Your satisfaction means a lot to us, and we look forward to assisting you again in the future!

Noté 5 sur 5 étoiles

Great communication through out

Great communication through out, very good designs and speed when amendments were made.

12 décembre 2024
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Réponse de Digital Screen Media

Thank you for your wonderful feedback! We’re thrilled to hear you were pleased with the communication, design quality, and the speed of amendments. Ensuring a smooth and efficient process while delivering great results is always our priority. We truly appreciate your kind words and look forward to working with you again in the future!

Noté 5 sur 5 étoiles

Good communication and a quality product

Good communication and a quality

12 novembre 2024
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Réponse de Digital Screen Media

Thank you for your feedback! We're thrilled to hear you appreciated our communication and the quality of our product. Your satisfaction is our top priority, and we look forward to continuing to provide you with excellent service!

Noté 5 sur 5 étoiles

Great company to deal with

Great company to deal with, they do what they say, very professional and efficient

12 novembre 2024
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Réponse de Digital Screen Media

Thank you for your kind words! We’re delighted to hear you had a positive experience with us. Being professional, efficient, and delivering on our promises is what we strive for. We truly appreciate your support and look forward to working with you again!

Noté 1 sur 5 étoiles

They take your money & run for the hills

We signed up in April 2024 to have our 'loop' shown at Cork Corrin & Dungarven marts i.e. signed on the dotted line & handed over the money!! 8 months later & TV's don't work / the respective marts have never heard of Digital Screen Media!!
Guess what, try to get through to a Director to make a complaint?? They are to busy!!
Presumably taking complaints!!

29 octobre 2024
Avis spontané
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Réponse de Digital Screen Media

We deeply regret to hear about your experience and sincerely apologize for any frustration caused. This situation does not reflect our commitment to providing reliable service and open communication. We take allegations like these very seriously and would like the opportunity to investigate thoroughly. Please contact our customer service team directly with your details so we can resolve this matter as quickly as possible. Your feedback is critical in helping us improve and ensure this does not happen again.

Noté 4 sur 5 étoiles

Very helpful 👌

Very helpful 👌

21 octobre 2024
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Réponse de Digital Screen Media

Thank you so much for the feedback! We're glad we could be of help, and we appreciate you taking the time to share your experience. If there’s anything else we can assist with, just let us know!

Noté 5 sur 5 étoiles

The people were very helpful and kind

The people were very helpful and kind

16 octobre 2024
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Réponse de Digital Screen Media

Thank you for your kind words! We're thrilled to hear that our team was able to provide a helpful and positive experience for you. If you need any further assistance, we’re here to help!

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