Dimesweeps 

La note de cette entreprise n'est actuellement pas disponible en raison d'une violation de nos conditions d'utilisation.

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I highly recommend playing on DimeSweeps. I was a little skeptical at first, but they came through. My withdrawal was nearly instant after some basic verification. 10/10 will play here again.

L'entreprise a répondu

Noté 1 sur 5 étoiles

If zero stars was an option thats what they would get, they made me run around to verify my card, verify my bank statement verify this ,verify that, verify my license, they say instantly withdrawal,... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Gotta say, Dimesweeps snuck up on me like the other 100 social casinos and sweeps casinos do, but with Dimesweeps, they are 100% legit, instant redemptions, HUGE variety and selection of every possibl... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’ve only been playing on Dimesweeps for about a week now and have won substantial amounts in prizes. I feel like the games are actually fair and the payouts are quick and easy. The customer service i... Voir plus

L'entreprise a répondu


Coordonnées de contact

Violation des conditions d'utilisation

Tous les avis

(708)

707 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

They are a rip off then when talking to…

They are a rip off then when talking to customer support Annabelle she claims they will take care of you but that is never their intention. Do NOT PLAY HERE!

13 août 2026
Avis spontané
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Réponse de Dimesweeps

We understand your frustration and take feedback like this very seriously. We want to ensure your concerns are addressed directly and thoroughly.

Please send a quick explanation of the specific issue you encountered, along with your account details, to support@dimesweeps.com. Our team will personally review your case and assist you as quickly as possible.

Noté 5 sur 5 étoiles

Really worked hard for me

Really worked hard for me. I was a special case. I appreciate it.

13 août 2026
Avis spontané
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Réponse de Dimesweeps

Thank you so much for sharing your feedback! We’re truly glad to hear that our team was able to go the extra mile and provide you with the support you needed. 😊

We understand that every situation can be different, and our team is always committed to doing everything we can to assist our players and find the best possible way forward.

We really appreciate your patience, trust, and kind words. Thank you for being part of the DimeSweeps community, and we look forward to having you back soon!

Best regards,
DimeSweeps Support Team

Noté 5 sur 5 étoiles

I enjoy the site

I enjoy the site, customer service is spot on for any requests.

12 août 2026
Avis spontané
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Réponse de Dimesweeps

Thank you so much for sharing your feedback! We’re thrilled to hear that you’re enjoying the site and that our customer service team has been able to provide the support you need. 😊

Our team works hard to make sure every player has a smooth, enjoyable, and reliable experience, so it’s wonderful to know we’re hitting the mark for you!

We truly appreciate your support and look forward to having you back on the platform soon. 🎉

Best regards,
DimeSweeps Support Team

Noté 5 sur 5 étoiles

This the best online casino out there…

This the best online casino out there by far they have so much to offer they do instant redemptions I cashed out and got my money within 5 min thank you dimesweeps💜💜💜🙏

11 août 2026
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Réponse de Dimesweeps

Thank you so much for the amazing review and kind words! We are thrilled to hear that you are enjoying our games and that your cash out was so fast! ⚡️

We truly appreciate having you in our community. Best of luck on your next spins! 🎰✨

Noté 1 sur 5 étoiles

DimeSweeps is holding $400 of my…

DimeSweeps is holding $400 of my legitimate winnings. I have uploaded my ID, verified my card, and followed every rule. It has been over a month, and I am trapped in an AI chat loop with zero human support. Resolve my payout immediately. I have pictures to prove it. Every time I try and redeem it fails with no notification and no help do not use this site

30 juillet 2026
Avis spontané
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Réponse de Dimesweeps

Thank you for reaching out to us. We understand your frustration regarding the delay in your redemption process and would like to clarify what happened with your request.

As previously communicated, your initial redemption request was canceled due to a temporary technical issue with our payment processor. When our team notified you that you could proceed with submitting a new request, we noted your feedback and reluctance to move forward with the submission.

If you are ready to proceed or need further assistance with completing your redemption, please contact us directly at support@dimesweeps.com. Our support team is available via email to help you process your request securely and ensure everything is handled properly.

Noté 1 sur 5 étoiles

Scam scam scam

I was referred to this game by my boyfriend and he has been paid from them plenty of times, I win 100 and went to redeem it and my account has been verified and then they asked for a selfie of me holding my card and then a picture of the card and I did all that and now they are trying to say they need to verify a account that is not connected to me and don't even have my information on it and they still trying to say they have to verify it before they can send me my money and that a scam ,my money and account has nothing to do with no other account , my name birthday or nothing is connected to no other account and they still won't send me my money DO NOT PLAY WITH THESE PEOPLE

10 août 2026
Avis spontané
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Réponse de Dimesweeps

Hi Jessica

Thank you for reaching out to us. We hear your frustration, and we appreciate the chance to explain what is happening with your account so we can help clear things up.

To be transparent with you, the reason your redemptions were put on standby is that our system flagged multiple accounts associated with your details. Having more than one account is against our platform policies, and we had paused the process while waiting to hear back regarding those linked profiles.

Whether those account links were intentional or just a technical overlap, we really want to help you sort this out. Because reviewing these details involves protecting your private account information, please reply directly to this email "support@dimesweeps.com" so we can look into your file together and work toward a solution.

Noté 5 sur 5 étoiles

Customer service was great help getting…

Customer service was great help getting an issue resolved. Instant payouts and lots of fun games!

8 août 2026
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Réponse de Dimesweeps

Hi Fredhanna,

Thank you so much for sharing your feedback!

We are thrilled to hear that our customer service team was a great help in getting your issue resolved quickly. It is also wonderful to know that you are enjoying our instant redemptions and having a blast with our large selection of fun games!

Our team works hard to provide a fast, supportive, and reliable platform for all our players, so it’s fantastic to hear we hit the mark for you.

We look forward to seeing you back on the platform soon!

Best regards,
DimeSweeps Support Team

Noté 1 sur 5 étoiles

I won at 7am this morning and I still…

I won at 7am this morning and I still haven't got my redemption they keep telling me the same thing I won fair they still want give me my redemption 😞 this is crazy and disappointing I really thought it was a legit platform

8 août 2026
Avis spontané
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Réponse de Dimesweeps

Hi Charles,

Thank you for sharing your feedback.

While many redemptions can process quickly, some requests may take additional time depending on verification checks, payment processing requirements, or a compliance review. Please rest assured that we process all valid redemptions once these mandatory checks are finalized, but we cannot review or discuss account-specific details here due to privacy.

If you need any further assistance, please reach out to our team at support@dimesweeps.com using the email registered to your account so the team can review the status of your request directly and assist you further.

Best regards,
DimeSweeps Support Team

Noté 5 sur 5 étoiles

I have been playing it is a great game…

I have been playing it is a great game , redemption was easy after I emailed my transaction and the card I used to purchase

7 août 2026
Avis spontané
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Réponse de Dimesweeps

Hi there,

Thank you so much for sharing your feedback!

We are thrilled to hear that you are enjoying the games and that your redemption process was easy!

Our team works hard to provide a fast, secure, and entertaining platform for all our players, so it’s wonderful to know we hit the mark for you.

We look forward to seeing you back on the platform soon!

Best regards,
DimeSweeps Support Team

Noté 5 sur 5 étoiles

DIME TIME…

One of the single transparent up front and fair and player friendly platforms in the biz!
Crazy game library! High RTP REAL No drama Redemption’s! DIMESWEEPS IS THE TRUTH! 💯Thanks so much for making winning feel like winning !

7 août 2026
Avis spontané
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Réponse de Dimesweeps

Hi Bentley,

Thank you so much for sharing your feedback and for such an incredible review!

We are absolutely thrilled to hear that you find our platform to be transparent, fair, and player-friendly! It is wonderful to know that you are loving the massive game library, the high RTP, and experiencing our redemptions.

Our team works hard to provide a fast, secure, and highly rewarding experience for all our players.

We look forward to seeing you back on the platform soon!

Best regards,
DimeSweeps Support Team

Noté 1 sur 5 étoiles

I am writing to express my serious…

I am writing to express my serious concern regarding my experience with your platform.

On my first day using your website, I made a deposit and won $2,300. I successfully completed the required KYC verification through your third-party verification provider, Veriff. Your website, as well as your AI chatbot, clearly states that once Veriff KYC has been completed, redemptions are processed instantly. Unfortunately, that has not been my experience.

After completing KYC, I was asked to provide additional documentation, including photos of the debit card I used through Apple Pay, screenshots of the Apple Pay transactions, and photos of myself holding both the front and back of my debit card. I promptly submitted every document requested.

I have now been informed that my account is under compliance review, yet no one can provide even a general estimate of how long this review will take. It is concerning that a company operating in the United States requests extensive personal and financial documentation but cannot provide customers with a reasonable timeframe for completing its review.

Additionally, advertising “instant” withdrawals after successful Veriff verification, while subsequently placing customers into an indefinite compliance review without a stated timeline, appears inconsistent with the representations made on your website. I believe this may constitute misleading advertising and could raise concerns under Florida’s consumer protection laws, including protections against deceptive or unfair trade practices.

If other customers have experienced similar delays, repeated requests for documentation, or issues redeeming their winnings after being promised “instant” withdrawals, I encourage you to reach out to me directly. I’m interested in understanding whether this is an isolated incident or part of a broader pattern affecting consumers.

False statement by you. You guys paid me a small withdrawal and then rejected the next three without any reasoning though it was the same amount. You guys are pure scum and no one I MEAN NO ONE should use this website

6 août 2026
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Réponse de Dimesweeps

Hi Thomas,

Thank you for sharing your detailed feedback.

While many redemptions are processed instantly, initial withdrawals automatically trigger an extended compliance review. When using Apple Pay, the payment processor often generates a virtual device number that differs from your physical card. This discrepancy requires our team to request additional documentation, such as selfies and card photos, to manually verify that all payment instruments belong directly to the account holder.

These mandatory reviews are an essential part of meeting strict payment processing requirements and ensuring the highest level of account security. Because this process is handled directly by a specialized compliance department, it can sometimes take more time than anticipated, which is why our live support team may not always be able to provide a precise timeframe while the investigation is actively ongoing.

Please rest assured that we process all valid redemptions once these mandatory checks are finalized, but we cannot review or discuss account-specific details here due to privacy.

If you require any further assistance, please reach out to our team at support@dimesweeps.com using the email registered to your account so the team can review the escalated status of your compliance check directly and provide an update on the next steps available for your account.

Best regards,
DimeSweeps Support Team

Noté 4 sur 5 étoiles

Great platform 100% recommend

7 août 2026
Avis spontané
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Réponse de Dimesweeps

Hi Jake,

Thank you so much for sharing your feedback!

We are thrilled to hear that you consider DimeSweeps a great platform and recommend us 100%. Our team works hard to provide a fast, fun, and reliable experience for all our players, so it’s wonderful to know we hit the mark for you.

We look forward to seeing you back on the platform soon!

Best regards,
DimeSweeps Support Team

Noté 1 sur 5 étoiles

Horrible Experience

It has been SEVEN WEEKS since I won money on this site and they still owe me $250. They have stopped responding to emails, or will respond and claim they’re escalating my case to the appropriate department. Having to beg to be paid after winning is unacceptable and unethical. I will never ever play here again.

18 juin 2026
Avis spontané
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Réponse de Dimesweeps

Hi Kelly,

Thank you for sharing your feedback.

While many redemptions are processed quickly, certain requests require an extended compliance review and additional security checks to ensure account security and meet strict payment processing requirements. Please rest assured that we process all valid redemptions once these mandatory checks are finalized, but we cannot review or discuss account-specific details here due to privacy.

Please reach out to our team at support@dimesweeps.com from the email associated with your account and explain your current situation. This will allow our team to review the escalated status of your compliance check directly and provide a clear update on the next steps available for your account.

Best regards,
DimeSweeps Support Team

Noté 4 sur 5 étoiles

Customer service is excellent

Customer service is excellent. The Games they have are fun. I win alot on their site!

5 août 2026
Avis spontané
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Réponse de Dimesweeps

Hi there,

Thank you so much for sharing your feedback!

We are absolutely thrilled to hear that you are enjoying our fun selection of games and finding our customer service to be excellent.

Our team works hard to provide a fast, rewarding, and highly supportive platform for all our players, so it’s fantastic to hear we hit the mark for you.

We look forward to seeing you back on the platform soon!

Best regards,
DimeSweeps Support Team

Noté 2 sur 5 étoiles

Refuses redemption, until you leave a bad review

Signed up for this sweepstake casino and happened to win $290, wanted to test their redemption time as I do with every new sweepstake casino I use before commiting any big amount in it. Did the KYC verification in app and submitted redemption. They rejected it, no explanation. I sent an email and they asked for additional verification, picture of card, picture of this, picture of that. Even asked me for a selfie holding the credit card??? Creepy. But regardless. I explained to them I used apple pay, send a screenshot from apple transactions, as well as a screenshot from my bank transactions. They rejected it again almost instantly. I sent them another email and asked what the issue was. They said there was no issue at this time and I should resubmit it and it would get accepted this time, so I did.. and 2 days later.. it got rejected. Sent them another email, and no reply from them so far.. smells scammy.

Update: they did in fact pay the redemption. I don’t know if 3rd time is the charm, or is it due to the bad review. Nothing changed from my second redemption request to the 3rd. So I’m guessing it’s due to the review. Updating it to two stars. I guess you can get your money if you have patience leaving reviews.
Wouldn’t use them again.

26 juillet 2026
Avis spontané
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Réponse de Dimesweeps

Hi Danny,

Thank you for sharing your detailed feedback.

While many redemptions are processed instantly, the use of certain payment methods can generate a virtual device number that differs from your physical card. This discrepancy can trigger an extended compliance review. These reviews are essential to meet strict payment processing requirements.

Our records indicate that your compliance check has since been completed and your redemption has now been successfully processed on our end. We truly appreciate your patience while our team conducted these necessary steps to keep everything secure. Please rest assured that we process all valid redemptions once these mandatory security protocols are finalized, but we cannot review or discuss further account-specific details here due to privacy.

Should you need any further assistance, please feel free to reach out to our team at support@dimesweeps.com from the email associated with your account so the team can assist you further.

Best regards,
DimeSweeps Support Team

Noté 5 sur 5 étoiles

I was missing a few redemption items…

I was missing a few redemption items and as soon as I provided them my redemption was processed in seconds😁

1 août 2026
Avis spontané
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Réponse de Dimesweeps

Hi Pamela,

Thank you so much for sharing your feedback!

We are absolutely thrilled to hear that once you provided the missing verification items, your redemption was processed in seconds!

Our team works hard to provide a fast, smooth, and reliable platform for all our players, so it’s fantastic to hear we hit the mark for you.

We look forward to seeing you back on the platform soon!

Best regards,
DimeSweeps Support Team

Noté 5 sur 5 étoiles

I had a agent named Ms.Tessa that…

I had a agent named Ms.Tessa that helped me soooo quick and was very nice
...thanks Ms.tessa

31 juillet 2026
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Réponse de Dimesweeps

Hi Hazel,

Thank you so much for sharing your feedback!

We are absolutely thrilled to hear that Tessa was able to help you so quickly and that you found her to be so nice. She is a wonderful part of our team, and we will be sure to pass your kind words and thanks along to her!

Our team works hard to provide fast, friendly, and reliable support for all our players, so it’s fantastic to hear that Tessa hit the mark for you.

We look forward to seeing you back on the platform soon!

Best regards,
DimeSweeps Support Team

Noté 1 sur 5 étoiles

Worst casino site I have used I had…

Worst casino site I have used I had 1902 dollars to redeem they canceled it three times I sent numerous numerous amounts of verification they finally sent me only 200 out of the 1902 and they are giving me the worst run around I waited three days for the big redemption to go and they canceled it three times this is a terrible customer service site

31 juillet 2026
Avis spontané
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Réponse de Dimesweeps

Hi Corey,

Thank you for sharing your feedback.

While many redemptions are processed quickly, some requests automatically trigger an extended compliance review and additional security checks.

Please rest assured that we process all valid redemptions once these mandatory checks are finalized, but we cannot review or discuss account-specific details here due to privacy.

Should you need any further assistance, please feel free to reach out to our team at support@dimesweeps.com from the email associated with your account so the team can review the escalated status of your compliance check directly and provide an update on the next steps available for the remainder of your balance.

Best regards,
DimeSweeps Support Team

Noté 1 sur 5 étoiles

Most to all bot reviews.

Most of the reviews I see are generated, don't fall for it its a scam site that will gladly take your money but not pay out.

31 juillet 2026
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Réponse de Dimesweeps

Hi Donald,

Thank you for sharing your feedback.

We want to assure you that we take platform integrity very seriously. Every review here reflects a genuine player's experience.

Our team is committed to processing all valid redemptions as soon as the security checks are finalized, but we cannot review or discuss account-specific details here due to privacy.

Should you need any further assistance with a pending request or your account, please feel free to reach out to our team at support@dimesweeps.com using the email registered to your account so the team can assist you further.

Best regards,
DimeSweeps Support Team

Noté 5 sur 5 étoiles

Best online sweepstakes experience I've…

Best online sweepstakes experience I've had. Worthwhile welcome offer, and very fair turnaround on the games. Verification was instantaneous no waiting or being denied or any of those other stupid hurdles you encounter all to often on most of the other platforms. And they claim instant cash outs which is almost true, but honestly still pretty fast, I give a shout to Brooke she welcomed me and assisted me by answering any questions I had throughout my experience. She was very polite, quick to respond and overall awesome and helpful. Thanks Brooke

30 juillet 2026
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Réponse de Dimesweeps

Hi James,

Thank you so much for sharing your feedback and for such a fantastic review!

We are absolutely thrilled to hear that you have had the best online sweepstakes experience with us. We will be sure to pass your kind words along to Brooke, she will be delighted to hear that support made you feel so welcome!

Our team works hard to provide a fast, secure, and highly supportive platform for all our players, so it means the world to us to hear that we hit the mark for you in every way.

We look forward to seeing you back on the platform soon!

Best regards,
DimeSweeps Support Team

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