There were a few things that went into my 5 star rating today. The first being the speed / responsiveness of their support staff. WOW - amazing response time and I certainly appreciate it! The... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Annabelle and Ms. Tessa Moore went above and beyond to assist a burden of a woman such as myself in getting me verified and payed out in seconds!! I play everywhere but if I'm wagering MY money it's g... Voir plus
L'entreprise a répondu
First off, I'm a real person. Not someone just leaving a review for free SC or a bot or etc. Dimesweeps does everything they advertise and than some. Instant Redemptions, Fair RTP, Best bonuses, and... Voir plus
L'entreprise a répondu
Just editing to add the "helpful" response is just for show. Theyre still refusing to honor legit wins or return my deposits. I deposited cash - -and did not use a bonus. I only have one accou... Voir plus
L'entreprise a répondu
4,0
Bien
463 avis
A répondu à 97 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
There were a few things that went into my 5 star rating
There were a few things that went into my 5 star rating today.
The first being the speed / responsiveness of their support staff. WOW - amazing response time and I certainly appreciate it!
The second positive aspect would have been being provided clear and concise instructions on what was needed, why it was needed and how I can provide the information that was being requested.
21 avril 2026
Avis spontané
Réponse : Dimesweeps
Hi Mike,
Thank you so much for sharing your feedback!
We are thrilled to hear that you had such a 5-star experience with us. It is wonderful to know that you were impressed by the speed and responsiveness of our support staff and that you found our instructions regarding your verification to be clear and helpful. Providing a smooth, transparent, and efficient process for our players is always our goal, so it’s great to hear we hit the mark for you.
We look forward to seeing you back on the platform soon!
Best regards,
DimeSweeps Support Team
Another trash online casino by these…
Another trash online casino by these reviews I want open an account
21 avril 2026
Avis spontané
Réponse : Dimesweeps
Hi Mac,
Thank you for sharing your feedback. We appreciate your honesty in letting us know you've decided not to open an account.
We strive to provide a positive and reliable experience for all our players. We are constantly working to improve our service, verification, and support processes to ensure our community has a safe and enjoyable environment.
If you ever change your mind or have any questions about how our platform operates, you are always welcome to reach out to our team at support@dimesweeps.com.
Best regards,
DimeSweeps Support Team
It has a lot of games to choose from…
It has a lot of games to choose from and redemption is quick and easy. Definitely recommend other people to try it out
18 avril 2026
Avis spontané
Réponse : Dimesweeps
Hi Cody,
Thank you so much for sharing your feedback!
We are thrilled to hear that you are enjoying our wide selection of games and finding the redemption process to be quick and easy. Our team works hard to provide a fast and reliable platform for all our players, so it’s wonderful to know we hit the mark for you. We truly appreciate you recommending us to others!
We look forward to seeing you back on the platform soon!
Best regards,
DimeSweeps Support Team
Extremely slow on redemptions.
Extremely slow on redemptions.. do not believe the instant redemption!! All lies. Waste your money somewhere else!!
19 avril 2026
Avis spontané
Réponse : Dimesweeps
Hi Christopher,
Thank you for sharing your feedback.
While many redemptions are processed instantly, some requests can require an extended compliance review to ensure account security and meet payment processing requirements.
We process all redemptions, but we cannot review account-specific details here due to privacy.
Please reach out to our team at support@dimesweeps.com with the email associated with your account so the team can review the status of your request directly and provide an update on the next steps available for your account.
Best regards,
DimeSweeps Support Team
My support agent Tessa was excellent…
My support agent Tessa was excellent helping me with the issues I ran into while redeeming my winnings!
18 avril 2026
Avis spontané
Réponse : Dimesweeps
Hi Aaron,
Thank you so much for sharing your feedback!
Our team works hard to provide a supportive and reliable experience for all our players, so it’s wonderful to know we hit the mark for you.
We look forward to seeing you back on the platform soon!
Best regards,
DimeSweeps Support Team
Great customer service
Great customer service, fast withdraw and great games
18 avril 2026
Avis spontané
Réponse : Dimesweeps
Hi Tj,
Thank you so much for sharing your feedback!
Our team works hard to provide a fun and reliable platform for all our players, so it is wonderful to know we hit the mark for you.
We look forward to seeing you back on the platform soon!
Best regards,
DimeSweeps Support Team
Sweeping up the Dimes at Dimesweeps casino
I first found this site about a week ago but now out of the 30+ online casinos I frequent this has become one of my favorites.
They have a large selection of slots from over 40 providers as well as 90 different live dealer games, 20 regular table games and even fishing games so there is plenty to do.
As far as welcome bonus they have a very generous 30 SC for 10 bucks that you'd be crazy to pass. Along with different daily promotions they have daily free coins and daily wheel to spin, a VIP program and even an unlucky bonus just in case you didn't happen to win they will give you a bonus if you contact the support team.
Speaking of the support team they have one of the best teams I have ever had the pleasure of interacting with. Now when I say I'm not just talking about online casinos I mean the entirety of every interaction with customer service I have ever had. They are courteous, helpful and very quick to respond through the on site chat and even through email which is surprising.
I did reach a couple of speed bumps when I went to redeem but that was only because of a couple extra security checks I had to undergo which I completely understand and the KYC was simple as well.
So in the end I had a wonderful experience with Dimesweeps casino and will definitely be visiting a lot in the future. I recommend them 10/10.
15 avril 2026
Avis spontané
Réponse : Dimesweeps
Hi Alexander,
Thank you so much for taking the time to share such a detailed and thoughtful review!
We are thrilled to hear that out of the many platforms you frequent, DimeSweeps has become one of your favorites. It’s great to know you're enjoying the wide variety of games and that our welcome bonus and daily promotions are adding to your experience. We especially appreciate your kind words about our support team; they take great pride in being courteous and responsive, so it means a lot to hear they provided such an exceptional customer service experience for you.
We also appreciate your understanding regarding the extra security checks during your redemption. As you noted, these steps are essential for ensuring every transaction is handled safely and securely.
We look forward to seeing you back on the platform soon!
Best regards,
DimeSweeps Support Team
2nd to None!
Annabelle and Ms. Tessa Moore went above and beyond to assist a burden of a woman such as myself in getting me verified and payed out in seconds!! I play everywhere but if I'm wagering MY money it's going to DimeSweeps!!
16 avril 2026
Avis spontané
Réponse : Dimesweeps
Hi Kellie,
Thank you so much for sharing your feedback!
We are thrilled to hear that Annabelle and Tessa were able to provide such exceptional support and get you verified and paid out so quickly. Our team is always happy to help make the process as smooth as possible for our players.
Knowing that you choose DimeSweeps as your primary place to play means a lot to us. Our team works hard to provide a fast, secure, and supportive environment for everyone in our community, so it’s wonderful to know we hit the mark for you.
We look forward to seeing you back on the platform soon!
Best regards,
DimeSweeps Support Team
Refusing to pay winnings or return my deposit, 3 months and nothing
Just editing to add the "helpful" response is just for show. Theyre still refusing to honor legit wins or return my deposits.
I deposited cash - -and did not use a bonus. I only have one account with them. I won and requested a $500 cashout.
After a lot of back and forth my KYC was approved -- but they won't pay, claiming I have more than one account.
I do not. I also did not use any kind of bonus, this was won from a clean cash deposit.
3 months later, still no redemption and my account is locked. Efforts to reach out are just met with the same response.
THey also refused to return my deposits, even though they also are refusing to pay the legitimate win.
19 janvier 2026
Avis spontané
Réponse : Dimesweeps
Hi Samantha,
Thank you for providing your update. We understand that this is not the outcome you were hoping for, and we appreciate the opportunity to clarify our position.
At DimeSweeps, we are committed to providing a fun, fair, and reliable gaming environment for all our players. To ensure this experience remains consistent for everyone, all users agree to a clear set of Terms and Conditions upon registration. Following a comprehensive review of your account activity, our compliance team identified a breach of these terms regarding the creation of multiple accounts associated with your identity.
We maintain these strict policies to ensure that all players are playing on an even playing field. Because fairness to our entire community is our top priority, we must enforce these standards consistently, which is why we are unable to move forward with your request. As our compliance team has conducted a thorough investigation and reached a conclusion, this decision is final.
We appreciate your time and thank you for understanding the importance of these policies in protecting the integrity of the platform.
Best regards,
DimeSweeps Support Team
Great games and instant redemptions!
The site has a lot of great games and I got a nice welcome bonus for signing up, and when I went to redeem, it hit my bank account within legit 10 minutes!
10/10 experience!
15 avril 2026
Avis spontané
Réponse : Dimesweeps
Hi Chase,
Thank you so much for sharing your feedback!
We are thrilled to hear that you had a 10/10 experience with us! It’s great to know you enjoyed the welcome bonus and our selection of games, and that your redemption hit your account in just 10 minutes. Our team works hard to provide a fast and secure platform for all our players, so it’s wonderful to hear we hit the mark for you.
Good luck on your next session!
Best regards,
DimeSweeps Support Team
92% RTP should not be allowed
92% RTP should not be allowed. Its def how they maintain their edge as a small site nobody really knows about. yea they pay but good luck hitting fat on 92% RTP anything 92% RTP by hacksaw id stay away from there is plenty of sites with 96% or higher in some cases.
29 mars 2026
Avis spontané
Réponse : Dimesweeps
Hi Elijah,
Thank you for sharing your feedback. We understand that transparency regarding game statistics and RTP is very important to our players.
All games on DimeSweeps are supplied by licensed providers and operate using certified random number generation. While RTP is a theoretical percentage measured over long-term play, individual sessions can vary significantly, and outcomes cannot be manually controlled or adjusted by the platform. Every spin is fair, random, and determined by the providers' certified systems.
We want all of our players to have an enjoyable experience, even during less fortunate stretches. If you ever feel like you have hit an unlucky streak, please don’t hesitate to reach out to our team to request an "unlucky bonus", and remember that weekly coinback is also available to give players a little extra back. We cannot review account-specific details here due to privacy.
Please contact support@dimesweeps.com with the email associated with your account if you have any further questions or would like our team to review your account activity.
Best regards,
DimeSweeps Support Team
5 stars
They do what they say and say what the mean support staff is very helpful respond in a timely manner even though i had some troubles trying to redeem we got everything figured out and not to mention a great selection of games i will definitely recommend this casino
15 avril 2026
Avis spontané
Réponse : Dimesweeps
Hi Jesse,
Thank you so much for sharing your feedback!
We are thrilled to hear that you found our team to be so helpful and that we were able to work through the redemption process together to get everything resolved. It’s also great to know you are enjoying our selection of games! Providing a reliable and supportive environment for our players is always our top priority, so it’s wonderful to hear you're recommending us to others.
We look forward to seeing you back on the platform soon!
Best regards,
DimeSweeps Support Team
I won’t 2,000 I requested a withdrawl…
I won’t 2,000 I requested a withdrawl its was 8 hrs later I wrote customer support she told me to lower my amount I did and it’s been 16 hrs the site says instant I did not win on a no deposit bonus I won on a real deposit and I’ve withdrew with them before kinda upset cause they keep saying “where checking your process” I mean come on
15 avril 2026
Avis spontané
Réponse : Dimesweeps
Hi Kyle,
Thank you for sharing your feedback.
While many redemptions are processed instantly, some requests or specific transactions often require an extended compliance review and additional security checks to ensure account security and meet payment processing requirements.
Please reach out to our team at support@dimesweeps.com with the email associated with your account so the team can review the status of your request and assist you further.
Best regards,
DimeSweeps Support Team
Very fast redeems and excellent…
Very fast redeems and excellent customer service I will be a returning customer!!!!
14 avril 2026
Avis spontané
Réponse : Dimesweeps
Hi Danielle,
Thank you so much for sharing your feedback!
We are thrilled to hear that you experienced very fast redemptions and received excellent service from our team. Our team works hard to provide a fast and reliable platform for all our players, and it’s wonderful to know we have earned your continued support as a returning customer.
We look forward to seeing you back on the platform soon!
Best regards,
DimeSweeps Support Team
After 3 months of winning a few…
After 3 months of winning a few thousands I only got approved for one payment which was 200 and still having a hard time now redeeming the rest
13 avril 2026
Avis spontané
Réponse : Dimesweeps
Hi Damike,
Thank you for sharing your feedback.
While many redemptions are processed quickly, some trigger an extended compliance review and additional security checks. These mandatory reviews ensure account security and compliance with platform policies, which can sometimes take more time to finalize than expected.
We process all redemptions, but we cannot review account-specific details here due to privacy.
Please reach out to our team at support@dimesweeps.com with the email associated with your account so the team can review the status of your remaining balance and provide an update on the next steps for your redemptions.
Best regards,
DimeSweeps Support Team
Wow! Fastest redeem ever!
Wow! Thank you so much for the quick and easy redeem! Never doubt them they always help!
14 avril 2026
Avis spontané
Réponse : Dimesweeps
Hi Ciara,
Thank you so much for sharing your feedback!
We are thrilled to hear that you experienced the fastest redemption ever and that our team was able to provide such helpful support. Providing a quick and easy process for our players is a top priority for us, so it’s wonderful to know we hit the mark for you.
We look forward to seeing you back on the platform soon!
Best regards,
DimeSweeps Support Team
I swear I wish I could give it zero man…
I swear I wish I could give it zero man I've been emailed from trustpilot or commented on whatever it doesn't matter like they tell me to email them and they still will not pay me my money I don't understand what's going on it's been since February 20th I've been going back and forth but then I have countless communications with these people and they just refuse to pay me they paid me some of it but not all of it they have one last Redemption to send me a refused to send it and there's no need for anybody from the platform to comment on here just don't comment just send me my money my Redemption is sitting there pending just send it you don't have to say a word just stop trying to save face because you guys suck
12 avril 2026
Avis spontané
Réponse : Dimesweeps
Hi Jason,
While many redemptions are processed quickly, certain requests may trigger an extended compliance review that requires more time to finalize. These reviews are a mandatory part of our platform security and must be completed by our compliance team before funds are released.
Reaching out to support@dimesweeps.com with the email associated with your account remains the direct channel for our team to review the escalated status of your final redemption and provide an update on its completion.
Best regards,
DimeSweeps Support Team
Not to bad just don’t use a digital…
Not to bad just don’t use a digital card use your bank card. And the redemption is very fast once you clear up all the craziness
12 avril 2026
Avis spontané
Réponse : Dimesweeps
Hi Jason,
Thank you so much for sharing your feedback!
We are thrilled to hear that you had a very fast redemption experience once your verification was finalized.
Our team works hard to provide a fast and secure platform for all our players, so it’s wonderful to know we hit the mark for you.
We look forward to seeing you back on the platform soon!
Best regards,
DimeSweeps Support Team
It's not letting me use a promo code…
It's not letting me use a promo code that was sent to me and "brooke" the customer service representative is saying she can't fix it and I have to make more regular purchases. Unfortunately this just isn't true, because it just happened to me on your sister site and they fixed it IMMEDIATELY. Don't send one of your VIP players a promo code if they can't even use it and Brooke was no help at all.
Also, I always have redemption issues with this site. It will pend for 24 hours and then get cancelled. Super annoying. Get it together dime sweeps. Hopefully you can win my trust back. Until we meet again bye
12 avril 2026
Avis spontané
Réponse : Dimesweeps
Hi Dustin,
Thank you for sharing your feedback. We understand how frustrating it is when a promo code doesn't work as expected.
We’re sorry to hear you felt the assistance provided didn’t meet your expectations in this case. For your redemptions, while many process quickly, some requests may be returned to a balance after a pending period if an additional compliance review or payment processing check is required. We process all redemptions, but we cannot review account-specific details here due to privacy.
Please reach out to our team at support@dimesweeps.com with the email associated with your account so the team can review the status of your redemptions and the promo code issue to assist you further.
Best regards,
DimeSweeps Support Team
best soon i bring up the slow redeeming…
best soon i bring up the slow redeeming the support got on it and sent redemption within minutes 💯
12 avril 2026
Avis spontané
Réponse : Dimesweeps
Hi Gregory,
Thank you so much for sharing your feedback!
We are thrilled to hear that our support team was able to step in and get your redemption processed within minutes once you reached out. Providing fast and reliable service is always our top priority, and it’s great to know we were able to get everything sorted for you so quickly.
Our team works hard to ensure a smooth and efficient experience for all our players, so it’s wonderful to know we hit the mark for you.
We look forward to seeing you back on the platform soon!
Best regards,
DimeSweeps Support Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.