I highly recommend playing on DimeSweeps. I was a little skeptical at first, but they came through. My withdrawal was nearly instant after some basic verification. 10/10 will play here again.
L'entreprise a répondu
Dimesweeps
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Lisez les avis des autres
If zero stars was an option thats what they would get, they made me run around to verify my card, verify my bank statement verify this ,verify that, verify my license, they say instantly withdrawal,... Voir plus
L'entreprise a répondu
Gotta say, Dimesweeps snuck up on me like the other 100 social casinos and sweeps casinos do, but with Dimesweeps, they are 100% legit, instant redemptions, HUGE variety and selection of every possibl... Voir plus
L'entreprise a répondu
I’ve only been playing on Dimesweeps for about a week now and have won substantial amounts in prizes. I feel like the games are actually fair and the payouts are quick and easy. The customer service i... Voir plus
Violation des conditions d'utilisation
Great variety of games,daily free…
Great variety of games,daily free sweepstake coins, great customer service, and fast redemption. I won and redeemed over a $100 on one of my very first very small purchases. Redemption took less than 24 hours including verification. Dimesweeps is definitely one if not my favorite casino. I will be playing often. Thanks Dimesweeps. Keep up the great job.
24 septembre 2026
Avis spontané
Réponse de Dimesweeps
Thank you so much for the fantastic review!
We are thrilled to hear that you are enjoying our game variety, daily free SC, and supportive customer service. It is great to know that your first redemption went smoothly and reached you in less than 24 hours including verification!
We truly appreciate your support and are excited to have Dimesweeps as one of your favorite platforms. Thank you for being part of our community, and we look forward to seeing you often!
It's the people that make a home, not the home itself!
What made my experience so great wasn't only what they offer, it's the wonderful staff and how pleasant the agents (customer service) whom assist you are. Never rude or unprofessional, always 100% helpful, go above and beyond. They treat you like family and are all around amazing. I will always be a big fan and member because it's the people who make the experience worth sticking around for the longshot! Thanks for all you do! You deserve a 5 star ⭐
24 septembre 2026
Avis spontané
Réponse de Dimesweeps
Thank you so much for this amazing 5-star review!
We are truly honored by your kind words about our customer service team. Providing a welcoming, helpful, and professional experience for our players is what we strive for every day, so hearing that our agents treated you like family means the world to us.
We deeply appreciate your continued support and membership at Dimesweeps. Thank you for being such a wonderful part of our community!
Great customer support team
Great customer support team! Very timely manner and handled my redemption in less then 24 hrs! Worth the wait! Amazing deals and plenty of chances for fp on telegram! Highly recommend! Alex you're the man! 💯
22 septembre 2026
Avis spontané
Réponse de Dimesweeps
Hi Tommy,
Thank you so much for sharing your feedback!
Our team works hard to provide a fast, secure, and supportive platform for all our players, so it’s fantastic to hear our chat team was helpful and you have your winnings in hand.
We look forward to seeing you back on the platform soon!
Best regards,
DimeSweeps Support Team
Tired of these people
Well I tried and tried with this casino. If anything changes I will change the review. I won 500 on here. Mind you it says Instant redemption. Well they told me to half it to 250 and it will go fast. Didn't receive it. Went credited back to my account. Well I tried 100 still nothing. They keep telling me in chat we will send this to our team. They will get back to me. Did not get back with me. These people do not want to pay. Believe me if you win over 100 be prepared for excuses after excuses. I got pictures of proof on how these people have been doing me. I honestly thought they was legit good. Got proved wrong.
20 septembre 2026
Avis spontané
Réponse de Dimesweeps
Hi Kayla,
Thank you for sharing your feedback.
While many redemptions are processed instantly, some requests often trigger an extended compliance review and additional security checks. When a request is returned to your available balance, it is typically because these mandatory reviews are actively ongoing to ensure account security and meet strict payment processing requirements.
Please rest assured that we absolutely process all valid redemptions once these mandatory checks are finalized, but we cannot review or discuss account-specific details here due to privacy.
Please reach out to our team at support@dimesweeps.com using the email registered to your account so the team can review the escalated status of your compliance check directly and provide a clear update on the next steps available for your account.
Best regards,
DimeSweeps Support Team
Great experience.
$175 redemption went smoothly! Verification was fairly simple and fast. 10/10 game selection and great promos!
19 septembre 2026
Avis spontané
Réponse de Dimesweeps
Hi David,
Thank you so much for sharing your feedback!
Our team works hard to provide a fast, secure, and supportive platform for all our players, so it’s fantastic to hear our chat team was helpful and you have your winnings in hand.
We look forward to seeing you back on the platform soon!
Best regards,
DimeSweeps Support Team
Great platform
Great platform ! Customer support is pretty awesome with answering questions and solving any issues. Great variety of games and slots as well as fairly easy to navigate the site. It's definitely at the top of my list ! Fairly smooth redemption process once you get verified completely. I recommend it all day every day !
18 septembre 2026
Avis spontané
Réponse de Dimesweeps
Hi Kennis,
Thank you so much for sharing your feedback!
Our team works hard to provide a fast, secure, and supportive platform for all our players, so it’s fantastic to hear our chat team was helpful and you have your winnings in hand.
We look forward to seeing you back on the platform soon!
Best regards,
DimeSweeps Support Team
I just started playing on this site and…
I just started playing on this site and so far I am pleased. The verification process was smooth I actually had a hiccup with my birthday being put in correctly and customer service help me correct it and get verified. My redemption went smoothly and came within a couple of hours. Highly recommend you guys check them out
18 septembre 2026
Avis spontané
Réponse de Dimesweeps
Thank you for sharing your experience!
We are glad to hear that our customer service team was able to quickly help you correct your information and complete the verification process. It is great to know your redemption went smoothly as well.
We truly appreciate your support and recommendation, and we hope you continue enjoying your time with Dimesweeps!
My first time redeeming
My first time redeeming, I verified and did the redemption request. It wasn't instant so I asked their chat people if I needed to give them anything else.. they said they would email me about it.
Next morning I still hadn't heard from them so I opened another chat. And it must have been office hours because they sent it right away.
Maybe next time it will be instant instant. But this was less than 8 hours for my first redemption. They were helpful and I have my winnings.
18 septembre 2026
Avis spontané
Réponse de Dimesweeps
Hi Sylvia,
Thank you so much for sharing your feedback!
We are thrilled to hear that your first redemption with us was successfully processed!
Our team works hard to provide a fast, secure, and supportive platform for all our players, so it’s fantastic to hear our chat team was helpful and you have your winnings in hand.
We look forward to seeing you back on the platform soon!
Best regards,
DimeSweeps Support Team
*** WARNING *** Beware of this site.
*** WARNING — MY EXPERIENCE WITH DIMESWEEPS ***
I won $2,515 and attempted to redeem my winnings, but DimeSweeps ultimately paid me only $100.
My account had already been verified, and I submitted the proof of purchase they requested. At first, I was told there was a backlog of redemptions, despite their representations regarding fast/instant redemptions. Later, I was told there were “security” reasons for the delay.
After weeks of dealing with this and receiving changing explanations, I lost confidence that my redemption would be honored. I have screenshots documenting my balance, redemption attempts, verification, proof-of-purchase request, and communications with customer service.
I am pursuing complaints through the appropriate consumer-protection channels and exploring my legal options.
Another concern I have is that DimeSweeps describes itself as a social/sweepstakes casino with a free method of participation, yet I was required to provide proof of purchase during the redemption process. I believe regulators should examine whether its practices and representations comply with applicable sweepstakes and consumer-protection laws.
Based on my experience, I strongly recommend staying away.
If you believe you have experienced similar deceptive or unfair practices, consider documenting everything and contacting the appropriate agencies in your state. In Florida, I contacted:
1. Better Business Bureau (BBB)
2. Florida Department of Agriculture & Consumer Services (FDACS)
3. Florida Attorney General — Consumer Protection
4. Federal Trade Commission (FTC)
Keep screenshots of your balance, redemption attempts, purchases, verification status, emails, and customer-service conversations. Those records may be important if you decide to file a complaint or pursue other remedies.
3 septembre 2026
Avis spontané
Réponse de Dimesweeps
Thank you for sharing your detailed feedback. We understand your frustration regarding your redemption request and the delays you experienced during this process.
We would like the opportunity to review your account and your specific request in detail. Please feel free to contact us directly at support@dimesweeps.com so our team can look into this for you.
Our verification procedures and documentation requests—including proof of purchase—are standard security protocols required to comply with regulations, prevent fraud, and ensure the safety of both our players and our platform. While these checks can sometimes cause unexpected delays, they are a necessary step before any redemption can be processed.
Please reach out to our email support with your account details so we can investigate your case further.
Awesome customer service and fast…
Awesome customer service and fast payments
16 septembre 2026
Avis spontané
Réponse de Dimesweeps
Hi Amara,
Thank you so much for sharing your feedback!
Our team works hard to provide a fast, rewarding, and highly supportive platform for all our players, so it’s fantastic to hear we hit the mark for you.
We look forward to seeing you back on the platform soon!
Best regards,
DimeSweeps Support Team
Proof of cards
I currently needed to show proof of card verification to redeem my winnings. I needed to show proof of 2 cards ending in 0123 and 3552 with my face visible for both pics. 0123 was no problem however 3552 is an old number and I have a new card with a new number but the same account. I supplied proof of purchase with my old card ending in 3552 with a bank statement to go with that account and a pic of myself holding my new card since it's the same account but I have not heard back from them to redeem my winnings. I supplied proof that 3552 was my card I used but it's now a new card which I supplied proof of as well. I just want to redeem my winnings and I feel that it's all communication on my side.
14 septembre 2026
Avis spontané
Réponse de Dimesweeps
Thank you for sharing your feedback. We understand your concern regarding the pending status of your redemption request.
Our card verification procedure is performed manually by our team. Because all account details, transaction history, and updated card documentation must be thoroughly cross-checked to ensure compliance and security, this process can naturally take longer and lead to delays.
We are actively monitoring your case, but following up through Trustpilot makes it difficult to share specific details or resolve individual account requests efficiently. Please reach out directly to our support team at support@dimesweeps.com with your account details so we can continue reviewing your documentation and assist you further.
Réponse de Dimesweeps
Thank you for the awesome review!
We are glad to hear you are enjoying both our games and our customer service. We appreciate your support and look forward to seeing you at Dimesweeps!
Quick payouts and always helpful &…
Quick payouts and always helpful & pleasant customer service!!!
14 septembre 2026
Avis spontané
Réponse de Dimesweeps
Thank you for the great feedback!
We are glad to hear that you are enjoying our fast redemptions and helpful customer service. We appreciate your support and are happy to have you at Dimesweeps!
Love the game variety and redemption…
Love the game variety and redemption speeds are usually within reasonable times . Supports always there and the bonuses are the best
14 septembre 2026
Avis spontané
Réponse de Dimesweeps
Hi Kayley,
Thank you so much for sharing your feedback!
We are absolutely thrilled to hear that you love our wide variety of games and consider our bonuses to be the best!
Our team works hard to provide a fast, rewarding, and highly supportive platform for all our players, so it’s fantastic to hear we hit the mark for you.
We look forward to seeing you back on the platform soon!
Best regards,
DimeSweeps Support Team
My new favorite casino!! Or not
My new favorite casino!!
Edit : well you were becoming my new favorite casino until my instant redemption never came through. And I was asked to verify my card which i immediately did. I'm already verified via kyc months ago. Yet I was told that yet again my account is being flagged for a "compliance review" for no reason. I was told that they can't give me a time frame. And so for the 2nd time my redemption is stuck on pending . I've done everything asked of me I've followed every rule and today is my anniversary which I told your staff. I was so excited bc I was finally gonna be able to afford the ring for my gf I've been looking at for months. But now it's too late the store closed hours ago and now my anniversary is ruined and my "instant redemption" is still pending. Please push my redemption through I'd live to keep this a 5 star review customer service issued everything to me so this is your chances to redeem yourself no pun intended
13 septembre 2026
Avis spontané
Réponse de Dimesweeps
Hi Cody,
Thank you so much for sharing your feedback!
We are absolutely thrilled to hear that DimeSweeps is your new favorite casino! Our team works hard to provide a fast, fun, and highly reliable platform for all our players, so it’s fantastic to know we hit the mark for you.
We look forward to seeing you back on the platform soon!
Best regards,
DimeSweeps Support Team
Won $300+ from a free email bonus
Won $300+ from a free email bonus . Shoutout to Lena Miller for the quick responses . Redemptions capped at $100 for and winnings obtained through free bonuses in general. I ain’t even mad . Still got the $100 instantly once all was understood. Their rakeback system is unique as well . 5 stars .
12 septembre 2026
Avis spontané
Réponse de Dimesweeps
Hi Andrew,
Thank you so much for sharing your feedback!
We are absolutely thrilled to hear that you turned a free email bonus into such a fantastic win!
Our team works hard to provide a fast, secure, and rewarding platform, and we are glad you are also enjoying our unique rakeback system!
We look forward to seeing you back on the platform soon!
Best regards,
DimeSweeps Support Team
Worst online casino that exists.
This is by far the worst online gambling experience I have ever dealt with in my life. Live table games do not count towards playthrough and the support is useless penny workers who mock you. Please take your money elsewhere, this place is horrible.
13 septembre 2026
Avis spontané
Réponse de Dimesweeps
Hi Dena,
Thank you for sharing your feedback.
Providing friendly, professional, and respectful support to all of our players is a top priority for us. We will have our management team review the interactions you mentioned to ensure our high standards for customer care are being met across the board.
Regarding playthrough requirements, our platform policies clearly state that different game categories contribute differently toward making your Sweeps Coins redeemable. When purchasing any coin package, a notification is displayed prominently at the top of the page indicating that only play on slot games contributes toward fulfilling these playthrough requirements.
We cannot review or discuss account-specific details here due to privacy. If you have any further questions regarding game contributions or your account history, please reach out to our team at support@dimesweeps.com using the email registered to your account so the team can provide a detailed breakdown of your gameplay and assist you further.
Best regards,
DimeSweeps Support Team
They cash out super fast verification…
They cash out super fast verification super easy. They have deals and Alex vip rocks as well on telegram. Thank yall for never trying to play games and just being real
13 septembre 2026
Avis spontané
Réponse de Dimesweeps
Hi Alicia,
Thank you so much for sharing your feedback!
We are absolutely thrilled to hear that your verification was super easy and that you experienced a super fast redemption. It is also wonderful to know that you are enjoying our deals and the VIP support provided by Alex on Telegram! We will be sure to pass your kind words along to him.
Our team works hard to provide a fast, secure, and transparent platform for all our players, so it means the world to us to hear that we hit the mark for you.
We look forward to seeing you back on the platform soon!
Best regards,
DimeSweeps Support Team
so i had first submitted a redemption…
so i had first submitted a redemption in june. took 12 hours of back and forth with them to finally get it.
i decided to play again in hopes they have fixed this system and it seems they have not. i don't recommend them. Tessa is great but doesn't always get the job done. Lena doesn't like to respond half the time. i submitted a 490 redemption and she said bigger amounts need longer reviews and smaller amounts may go through. I'm not going to sit here playing the back and forth game. i shouldn't have to strategize around their system because they clearly don't want the customer to stay and they clearly want the winnings played back.
13 septembre 2026
Avis spontané
Réponse de Dimesweeps
Hi Sav,
Thank you for sharing your feedback.
While many redemptions are processed instantly, larger requests and specific transaction patterns automatically trigger an extended compliance review. These mandatory reviews are essential to ensure the highest level of account security and strictly meet payment processing requirements.
Please rest assured that we process all valid redemptions once these mandatory security protocols are finalized. We cannot review or discuss account-specific details here due to privacy.
Please reach out to our team at support@dimesweeps.com using the email registered to your account so the team can review the escalated status of your compliance check directly and provide an update on the next steps available for your account.
Best regards,
DimeSweeps Support Team
There is nothing instant about my…
Pretty quick once all the information is in
10 septembre 2026
Avis spontané
Réponse de Dimesweeps
Hey there.
Thank you for reaching out and sharing your feedback. We understand your frustration regarding the pending status of your request.
We would like to look into your redemption directly to help resolve this. Delays can occur if a verification step is incomplete or if additional documentation is required by our system.
Please contact our support team at support@dimesweeps.com with your account details so we can review your request and guide you through the next steps.
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