Direct2Publik - Home & Garden Avis 

936
TrustScore 3.5 sur 5

3,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Great customer experience. Nothing was to but bother, emailed them a few times regarding a product and they replied promptly and delivery was very quick. 5 stars would definitely recommend. Many thank... Voir plus

Noté 1 sur 5 étoiles

I ordered a paddling pool in good faith from these people. It arrived in a battered box. On opening, the whole pool was covered in dirt and mould and you can tell from the way it was packed that it ha... Voir plus

Noté 5 sur 5 étoiles

It is my priviledge to give a review of my dealings with this group of charming, polite, very friendly (..but always professional and buisiness-like.) young men. ~My overall experince nothing l... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Purchased 2x800w halogen portable heaters 10/10/25 from B&Q online and this company is the company that dispatched the order. Arrived in good time and well packaged. Used only one a few times for co... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Maché en ligne
  2. Magasin de pièces détachées pour appareils électroménagers
  3. Magasin de plans de travail
  4. Grossiste en articles ménagers
  5. Magasin de matériel de cuisine

Écrit par l'entreprise

Direct2Publik is one of the one of the fastest growing online importers, exporters & distributors of Machine Tools, Car Accessories, Cashboxes, Chisels & Files, Clamps, Storage & Tool Boxes - Belts, Tape Measures, Torches, Trowels & Scrapers, Screwdrivers, Security Locks, Socket Sets & Wrenches, Spanners, Spirit Levels, Staple Guns, Safety Wear, Saws-Cutters, Power Tools, Plumbing Items, Hardware, Knives & Multi Tools, Pliers, Hammers & Axes, Electrical, Garden ware, Gloves, Drill & Bits and Router Bits, Diamond Blades, Decorative, Adhesive Tapes and many more products for traders and DIY customers."


Coordonnées de contact

3,7

Moyen

TrustScore 3.5 sur 5

936 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 89 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,7

Tous les avis

(936)

77 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great seller

Great seller, with good communication, great sturdy stand to use. Thank you

4 février 2026
Avis spontané
Logo de Direct2Publik - Home & Garden

Réponse de Direct2Publik - Home & Garden

Thanks so much for sharing your experience with us, we hope to see you again soon!

Noté 5 sur 5 étoiles

no stress

Can't fault them at all. The price was a serious bargain compared to other spots, and the delivery was spot on—turned up exactly when they said it would. No stress, no long ting. Definitely using them again.

23 janvier 2026
Logo de Direct2Publik - Home & Garden

Réponse de Direct2Publik - Home & Garden

Thanks so much for sharing your experience with us, we hope to see you again soon!

Noté 1 sur 5 étoiles

Took the money and disappeared

No sign of the order being with the delivery company after a week, far less getting delivered. Almost impossible to reach anyone by phone or chat. All the signs of a complete scam.

22 janvier 2026
Logo de Direct2Publik - Home & Garden

Réponse de Direct2Publik - Home & Garden

Dear Customer,

Sorry for the inconvenience caused.

One of our customer service agents will be in touch regarding your order.

Kind regards
Direct2Public

Noté 1 sur 5 étoiles

Rubbish

Asked me to create a paypal account to refund the delivery, then cancelled my order as Evri never delivered the parcel

19 janvier 2026
Logo de Direct2Publik - Home & Garden

Réponse de Direct2Publik - Home & Garden

Dear Customer,

Sorry for the inconvenience caused.

One of our customer service agents will be in touch regarding your order.

Your original payment method is being declined and is not allowing us to process the refund.

Kind regards
Direct2Public

Noté 5 sur 5 étoiles

Affordable and effective

Affordable and effective. Arrived promptly too.

11 janvier 2026
Logo de Direct2Publik - Home & Garden

Réponse de Direct2Publik - Home & Garden

Thanks so much for sharing your experience with us, we hope to see you again soon!

Noté 5 sur 5 étoiles

Excellent value for money and great…

Excellent value for money and great customer service

10 décembre 2025
Avis spontané
Logo de Direct2Publik - Home & Garden

Réponse de Direct2Publik - Home & Garden

Thanks so much for sharing your experience with us, we hope to see you again soon!

Noté 5 sur 5 étoiles

Definitely a 5 star from me

These people definitely deserve a 5 star. Bought a heater from them that was faulty (which can happen). when speaking to them without any questions they replaced it. The customer service was excellent I would definitely recommend this place.
Keep up the good work 👏

5 janvier 2026
Avis spontané
Logo de Direct2Publik - Home & Garden

Réponse de Direct2Publik - Home & Garden

Thanks so much for sharing your experience with us, we hope to see you again soon!

Noté 1 sur 5 étoiles

Order was canceled

Order was canceled, no chance to re-order

19 décembre 2025
Logo de Direct2Publik - Home & Garden

Réponse de Direct2Publik - Home & Garden

Dear Customer,

Sorry for the inconvenience caused.

One of our customer service agents will be in touch regarding your order.

Kind regards
Direct2Public

Noté 1 sur 5 étoiles

Never received the order and no communication!

24/12/2025 - Never received the order! Paid express delivery 17th December 2025 for a baby bouncer and pram set. Should have been received withinn72 hours. After 6 days EVRI said they were waiting to receive the item from direct2public. We have heard nothing and received nothing. Thank you for ruining our daughters Christmas and for failing to respond to my online call back!

17 décembre 2025
Logo de Direct2Publik - Home & Garden

Réponse de Direct2Publik - Home & Garden

Dear Customer,

Sorry for the inconvenience caused.

One of our customer service agents will be in touch regarding your order.

Kind regards
Direct2Public

Noté 5 sur 5 étoiles

Order processed and delivered quickly

I placed my first order on Sunday and received my items Tuesday, in plenty of time for Christmas. My items were as described and at competitive prices.
They have a huge range of products and a very easy to navigate website. Being a first time customer, I was made aware at the payment part that I would be directed away from the site. My only issue was that I didn’t receive an email confirmation, but that could have been my issue as much of theirs.
I will be using this company again, it was a good experience and I would highly recommend.

23 décembre 2025
Avis spontané
Logo de Direct2Publik - Home & Garden

Réponse de Direct2Publik - Home & Garden

Thanks so much for sharing your experience with us, we hope to see you again soon!

Noté 4 sur 5 étoiles

Good customer service

Arrived on time but it was not all there. Rang and spoke to a gentleman in customer service advised him of the situation and he advised that the missing items would be delivered the next day. The missing items did arrive the next day so can't say anything bad about this delivery.

2 décembre 2025
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Réponse de Direct2Publik - Home & Garden

Thanks so much for sharing your experience with us, we hope to see you again soon!

Noté 1 sur 5 étoiles

Evri said that they have the parcel…

Evri said that they have the parcel which was a week ago

6 décembre 2025
Logo de Direct2Publik - Home & Garden

Réponse de Direct2Publik - Home & Garden

Dear Customer,

Sorry for the inconvenience caused.

One of our customer service agents will be in touch regarding your order.

Kind regards
Direct2Public

Noté 5 sur 5 étoiles

Great service and great prices really…

Great service and great prices really nice would defiantly recommend

18 octobre 2025
Avis spontané
Logo de Direct2Publik - Home & Garden

Réponse de Direct2Publik - Home & Garden

Thanks so much for sharing your experience with us, we hope to see you again soon!

Noté 5 sur 5 étoiles

Polite nice people

12 décembre 2025
Avis spontané
Logo de Direct2Publik - Home & Garden

Réponse de Direct2Publik - Home & Garden

Thanks so much for sharing your experience with us, we hope to see you again soon!

Noté 3 sur 5 étoiles

800w halogen portable heaters

Purchased 2x800w halogen portable heaters 10/10/25 from B&Q online and this company is the company that dispatched the order. Arrived in good time and well packaged. Used only one a few times for cold mornings to get ready for work rather than putting central heating on. Unfortunately, one of the bulbs has blown. Contacted the supplier, with an attached picture. I was contacted 36 hrs later asking if I wanted to buy replacement bulbs. I possibly thought the 3 month warranty would cover this. So be aware.

8 décembre 2025
Avis spontané
Logo de Direct2Publik - Home & Garden

Réponse de Direct2Publik - Home & Garden

Dear Customer,

Sorry for the inconvenience caused.

Can you kindly priovide us with your Order ID please.

One of our customer service agents will then be in touch regarding your order.

Kind regards
Direct2Public

Noté 5 sur 5 étoiles

Excellent service

Excellent service

30 novembre 2025
Logo de Direct2Publik - Home & Garden

Réponse de Direct2Publik - Home & Garden

Thanks so much for sharing your experience with us, we hope to see you again soon!

Noté 5 sur 5 étoiles

Great service from order to delivery…

Great service from order to delivery 1st class

30 novembre 2025
Logo de Direct2Publik - Home & Garden

Réponse de Direct2Publik - Home & Garden

Thanks so much for sharing your experience with us, we hope to see you again soon!

Noté 5 sur 5 étoiles

Great service

Great service, easy transaction, will def go back

28 novembre 2025
Avis spontané
Logo de Direct2Publik - Home & Garden

Réponse de Direct2Publik - Home & Garden

Thanks so much for sharing your experience with us, we hope to see you again soon!

Noté 1 sur 5 étoiles

What a waste of space their customer…

What a waste of space their customer services are, they are appalling, their website says, and I quote, "our customer service is top priority" clearly not if you have a problem with their couriers being dishonest, they are slow to reply and then on the 3rd contact want you to fill in a meaningless form, why should I do their work for them. The Courier posted a photo of my parcel apparently going through my letterbox, if he had actually shoved it through I would have it wouldn't I, there are only the 2 of us here and we both came home together to NO parcel, despite it showing as delivered. This Company couldn't care less, don't believe their slick website.

19 novembre 2025
Avis spontané
Logo de Direct2Publik - Home & Garden

Réponse de Direct2Publik - Home & Garden

Dear Customer,

Sorry for the inconvenience caused.

Can you kindly provide us with your Order ID and we can investigate for you please.

Kind regards
Direct2Public

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