Great customer experience. Nothing was to but bother, emailed them a few times regarding a product and they replied promptly and delivery was very quick. 5 stars would definitely recommend. Many thank... Voir plus
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Lisez les avis des autres
I ordered a paddling pool in good faith from these people. It arrived in a battered box. On opening, the whole pool was covered in dirt and mould and you can tell from the way it was packed that it ha... Voir plus
It is my priviledge to give a review of my dealings with this group of charming, polite, very friendly (..but always professional and buisiness-like.) young men. ~My overall experince nothing l... Voir plus
L'entreprise a répondu
Purchased 2x800w halogen portable heaters 10/10/25 from B&Q online and this company is the company that dispatched the order. Arrived in good time and well packaged. Used only one a few times for co... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Maché en ligne
- Magasin de pièces détachées pour appareils électroménagers
- Magasin de plans de travail
- Grossiste en articles ménagers
- Magasin de matériel de cuisine
Écrit par l'entreprise
Direct2Publik is one of the one of the fastest growing online importers, exporters & distributors of Machine Tools, Car Accessories, Cashboxes, Chisels & Files, Clamps, Storage & Tool Boxes - Belts, Tape Measures, Torches, Trowels & Scrapers, Screwdrivers, Security Locks, Socket Sets & Wrenches, Spanners, Spirit Levels, Staple Guns, Safety Wear, Saws-Cutters, Power Tools, Plumbing Items, Hardware, Knives & Multi Tools, Pliers, Hammers & Axes, Electrical, Garden ware, Gloves, Drill & Bits and Router Bits, Diamond Blades, Decorative, Adhesive Tapes and many more products for traders and DIY customers."
Coordonnées de contact
1 Birmingham Road, B71 4JH, West Bromwich, Royaume-Uni
- 0121 817 7125
- support@direct2public.co.uk
- direct2public.co.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 89 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great seller
Great seller, with good communication, great sturdy stand to use. Thank you

Réponse de Direct2Publik - Home & Garden
no stress
Can't fault them at all. The price was a serious bargain compared to other spots, and the delivery was spot on—turned up exactly when they said it would. No stress, no long ting. Definitely using them again.

Réponse de Direct2Publik - Home & Garden
Took the money and disappeared
No sign of the order being with the delivery company after a week, far less getting delivered. Almost impossible to reach anyone by phone or chat. All the signs of a complete scam.

Réponse de Direct2Publik - Home & Garden
Rubbish
Asked me to create a paypal account to refund the delivery, then cancelled my order as Evri never delivered the parcel

Réponse de Direct2Publik - Home & Garden

Réponse de Direct2Publik - Home & Garden
Excellent value for money and great…
Excellent value for money and great customer service

Réponse de Direct2Publik - Home & Garden
The communication was quick, excellent correspondence
The communication, quality of goods and price were extremely good

Réponse de Direct2Publik - Home & Garden
Definitely a 5 star from me
These people definitely deserve a 5 star. Bought a heater from them that was faulty (which can happen). when speaking to them without any questions they replaced it. The customer service was excellent I would definitely recommend this place.
Keep up the good work 👏

Réponse de Direct2Publik - Home & Garden

Réponse de Direct2Publik - Home & Garden
Never received the order and no communication!
24/12/2025 - Never received the order! Paid express delivery 17th December 2025 for a baby bouncer and pram set. Should have been received withinn72 hours. After 6 days EVRI said they were waiting to receive the item from direct2public. We have heard nothing and received nothing. Thank you for ruining our daughters Christmas and for failing to respond to my online call back!

Réponse de Direct2Publik - Home & Garden
Order processed and delivered quickly
I placed my first order on Sunday and received my items Tuesday, in plenty of time for Christmas. My items were as described and at competitive prices.
They have a huge range of products and a very easy to navigate website. Being a first time customer, I was made aware at the payment part that I would be directed away from the site. My only issue was that I didn’t receive an email confirmation, but that could have been my issue as much of theirs.
I will be using this company again, it was a good experience and I would highly recommend.

Réponse de Direct2Publik - Home & Garden
Good customer service
Arrived on time but it was not all there. Rang and spoke to a gentleman in customer service advised him of the situation and he advised that the missing items would be delivered the next day. The missing items did arrive the next day so can't say anything bad about this delivery.

Réponse de Direct2Publik - Home & Garden
Evri said that they have the parcel…
Evri said that they have the parcel which was a week ago

Réponse de Direct2Publik - Home & Garden
Great service and great prices really…
Great service and great prices really nice would defiantly recommend

Réponse de Direct2Publik - Home & Garden
800w halogen portable heaters
Purchased 2x800w halogen portable heaters 10/10/25 from B&Q online and this company is the company that dispatched the order. Arrived in good time and well packaged. Used only one a few times for cold mornings to get ready for work rather than putting central heating on. Unfortunately, one of the bulbs has blown. Contacted the supplier, with an attached picture. I was contacted 36 hrs later asking if I wanted to buy replacement bulbs. I possibly thought the 3 month warranty would cover this. So be aware.

Réponse de Direct2Publik - Home & Garden

Réponse de Direct2Publik - Home & Garden

Réponse de Direct2Publik - Home & Garden
What a waste of space their customer…
What a waste of space their customer services are, they are appalling, their website says, and I quote, "our customer service is top priority" clearly not if you have a problem with their couriers being dishonest, they are slow to reply and then on the 3rd contact want you to fill in a meaningless form, why should I do their work for them. The Courier posted a photo of my parcel apparently going through my letterbox, if he had actually shoved it through I would have it wouldn't I, there are only the 2 of us here and we both came home together to NO parcel, despite it showing as delivered. This Company couldn't care less, don't believe their slick website.

Réponse de Direct2Publik - Home & Garden
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