Direct Car Credit - The Car Finance Specialists Avis 

Thanks to Mark he was very helpful throughout the process. Process was easy and very clear, excellent customer care.

Brilliant customer service clear answers to all questions done deal very quickly

This was by far the best service I’ve ever received when buying a new car or van. Richard was fantastic he spent so much time getting everything in place for me and was always available. Even after I had left he has been in-touch and made sure I was happy. I couldn’t ask for anymore from him

Hiya from the first call to the last call I carnt fault this company,I have always been knocked back for a car but Richard went all out to get me one and I didnt belive it had happened till I was there picking car and signing form would defo recommend direct car credit thank u again xxx

All was good but car didn’t get cleaned very well, was told was waiting on parcel shelf and would be ready when the car was ready and still not received it even though it had taken about 2 weeks to get the car ready, service was good from Kym, had the car since Friday 5th September and first went to test drive on the 4th september and I have just received a speeding ticket from the 3rd of September which I am not happy about and had to put in direct car credit details hoping this gets sorted, as a company you shouldn’t be speeding in cars and should be driving on dealer plates not the own cars plates to avoid this issue

First time using this company, so easy to work with, helped in anyway they could always on hand to answer any questions or send pictures, car got delivered on the day I wanted,

Came in to just look around, it was my second time getting a car from them, Richard was unbelievably helpful with getting my previous car sorted and finding me my perfect car! Nothing was too much! Will definitely return!

Very good experience tenks you

This is the second time using Richard at Direct. Because of his understanding, knowledge and excellent customer service. Within a few phone calls again I got the car I have always wanted without any stress and cliche sales pitches. He really does listen and gets the best for his customers. No doubt I will be back for my 3rd. Thank You Richard.

The most easiest car I’ve ever bought 2 phone calls done.
Richard even delivered the car at 9 clock at night proper garage this place would recommend it to anyone.
No hassle no daft salesman pitch just good honest people.

Really helped me get the car I wanted a few hiccups with my Insurance when I got there
but so patient with me and offered help really pleased with how things went and love my new car

Thank you! What a great service - Mark was very helpful and they really understood my needs

Worst car company ive ever been with. Sold me a car with a headgasket on the way out and then trys to phob me off saying theres nothing wrong with it. Then finally they get the work done which took nearly 4weeks i get my car back bearing in mind ive had to drive 1hr 30mins to collect the car, i get it back in a horrible state. All the front inner wheel arch is haning off and caught the wheel which has ripped a chunk of plastic out of my front bumper. Wouldn't by a push bike of these cowboys

Mark was fantastic from start to finish made it easier for me to choose the car for my first one

Amazing from start to finish, mark couldn’t have been more helpful.
Would recommend 100%

From the first contact Richard was polite, knowledgeable and above all honest. Everything was explained and managed perfectly all the way to a smooth collection of a car exactly as described. We will definitely be using them again

Excellent service. Richard was absolutely fantastic from start of the process to the finish. All staff friendly and attentive. Would highly recommend. Fabulous service FIVE STARS all round.

I Was grateful to get finance through Direct Car Credit.
I arranged delivery of the car at a set time, which didn't happen. At the time it was due I got a call saying they were just setting off on an hour trip. That was no good to me as I had a hospital appointment to attend that afternoon.
OK so I reinsured my old car to get to the appointment.
Next day the car was delivered completely devoid of fuel and unable to lock the doors any way.
It took 8 days to get the door locks replaced, I got fuel delivered to get me to the garage to fill up.
I folded the rear seats down to find a mass of sweet wrappers and debris.
Showing the car had only been superficially valeted. Confirmed by the fact the engine compartment hadn't been cleaned at all.
Now the car is showing signs of wear on the outside of the nearside front tyre. Looks as though I'll have to get it tracked, which should've been done after DCS fitted a new inner front tie rods.
The car itself is OK, but the experience has been very poor.
Not a happy chappy

Excellent service Kym! ☺️ To be honest I went into this half hearted as applying for finance is usually a chew on. However, from the beginning, the whole process was flawless. I didn’t think I could get a low enough monthly amount with my current finance still in place. In under an hour Kym had found me a lender who offered me a lower monthly payment and booked me in to test drive the car I liked. I loved the car and signed up that day. MOT and service done before collection and a great warranty too. Thanks so much Kym, you’re a legend. I will be back in the future when it’s time for a change 👍🏻😁