Excellent company to work with! I’ve purchased many Microsoft keys from them for various builds and upgrades. Had an issue today, called in, and they resolved it within five minutes by issuing a new k... Voir plus
L'entreprise a répondu
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I was cautious at first. At my first order after making a payment my phone rang immediately. ??. DirectDeals support confirming your order of software license...? Yes, I responded. He confirmed some c... Voir plus
I hadn't heard of DirectDeals, LLC before so needless to say, I was concerned about purchasing a knock-off copy of MS Office rather than a legit copy. I took the chance and was pleasantly surprised.... Voir plus
L'entreprise a répondu
I purchased an office program for $139. It was never delived nor a note explained why it wasn't. I called and talked to a person that could not understand simple English or wanted me to think he was... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Siège social
- Magasin d'accessoires informatiques
- Ordinateur et accessoires
- Boutique de logiciels
- Magasin d'électronique
- Fournisseur de logiciels
Écrit par l'entreprise
22 years of Trust. Established in 1999, DirectDeals was founded in a philosophy of fairness and trust. We work closely with our distributors, vendors and partners to ensure we have access to the latest high quality products to offer, while providing our customers with manufacturer direct pricing and the best customer service in the industry. No one provides better prices on the highest quality product with world-class customer support. That's why over a million customers have shopped at DirectDeals.
Coordonnées de contact
9901 IH 10 West Suite 800, 78230, San Antonio, Etats-Unis
- (800) 983-2471
- support@directdeals.com
- directdeals.com
4,3
Excellent
239 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Office Home and Student Purchase
I was sent a non-functioning key for Office Home and Student.
Customer support was quick to rectify the problem, but, in doing so, they sent me a key for Office Professional and now I have extra software that is taking up space on my computer and that I will never use. On the other hand, at least I can move this package to a new computer when the time comes.
23 novembre 2022
Réponse de DirectDeals, LLC
Thanks for the review, Brian. We appreciate the business and look forward to working with you again soon. Thanks for trusting DirectDeals with your IT needs.
DirectDeals has been a great help in…
DirectDeals has been a great help in getting the software my organization needs right at the time we need it. Keith and the team over there are incredibly responsive and always willing to help.
1 décembre 2022
Réponse de DirectDeals, LLC
Thanks for the review, Richard. We appreciate the business and look forward to working with you again soon. Thanks for trusting DirectDeals with your IT needs.
Direct Deals
Ankush was incredibly helpful with setting up Outlook 2021 remotely for me and also importing my old pst files. He was extremely patient with me on the phone for a very long time. The support from Direct Deals was incredible. Highly recommended!!
27 novembre 2022
Avis spontané
Réponse de DirectDeals, LLC
Thanks for the review, Rick. We are glad Ankush was able to get your product installed and activated for you. We appreciate the business and look forward to working with you again soon. Thanks for trusting DirectDeals with your IT needs.
Excellent customer service
21 novembre 2022
Avis spontané
Réponse de DirectDeals, LLC
Thanks for the review, Michael. We appreciate the business and look forward to working with you again soon. Thanks for trusting DirectDeals with your IT needs.
Very QUICK SERVICE!!!
Ordered a Microsoft Office license from you. When I went to install the license, it said that the license was already used. I emailed support and they got me a new license key very quickly. Very happy with the quick service!!!
7 novembre 2022
Réponse de DirectDeals, LLC
Thanks for the review, Kevin. We appreciate the business and look forward to working with you again soon. Thanks for trusting DirectDeals with your IT needs.
Suraj was great help to me
Suraj was great help to me, I appreciate his professionalism, patience, Great work
17 novembre 2022
Avis spontané
Réponse de DirectDeals, LLC
Thanks for the review, Rick. We are glad Suraj was able to get your product installed and activated for you. We appreciate the business and look forward to working with you again soon. Thanks for trusting DirectDeals with your IT needs.
Anamul was great
Anamul was great! He answered all of our questions and help us from day 1
15 novembre 2022
Avis spontané
Réponse de DirectDeals, LLC
Thanks for the review, Fabian. We are glad Anamul was able to get your product installed and activated for you. We appreciate the business and look forward to working with you again soon. Thanks for trusting DirectDeals with your IT needs.
Ankush
Ankush, gave exceptional service - patient, reassuring and competent. I will be happy to recommend Direct Deals to anyone. This is what you need and expect from a reseller at the highest levels.
13 novembre 2022
Avis spontané
Réponse de DirectDeals, LLC
Thanks for the review, Ted. We are glad Ankush was able to get your product installed and activated for you. We appreciate the business and look forward to working with you again soon. Thanks for trusting DirectDeals with your IT needs.
Réponse de DirectDeals, LLC
Thanks for the review, Samuel. We appreciate the business and look forward to working with you again soon. Thanks for trusting DirectDeals with your IT needs.
HAD SOME DIFFICULTIES BUT THE SUPPORT…
HAD SOME DIFFICULTIES BUT THE SUPPORT WAS OUTSTANDING AND I WILL LOOK TO "DIRECTDEALS" 1ST WHEN I NEED ANYTHING THEY CAN DO FOR ME.
10 novembre 2022
Avis spontané
Réponse de DirectDeals, LLC
Thanks for the review, Samuel. We appreciate the business and look forward to working with you again soon. Thanks for trusting DirectDeals with your IT needs.
had issue with the product key.
had issue with the product key.
But Anamul was able resolve quickly. Thanks again
3 novembre 2022
Avis spontané
Réponse de DirectDeals, LLC
Thanks for the review, Mark. We are glad Anamul was able to get your product installed and activated for you. We appreciate the business and look forward to working with you again soon. Thanks for trusting DirectDeals with your IT needs.
I had problems with the upgrade of my…
I had problems with the upgrade of my laptop with the software I purchased, but customer service worked with me until I was able to get a successful update and activation of the new software.
30 octobre 2022
Avis spontané
Réponse de DirectDeals, LLC
Thanks for the review, Pam. We are glad we were able to get your product installed and activated for you. We appreciate the business and look forward to working with you again soon. Thanks for trusting DirectDeals with your IT needs.
Ankush and Suraj
Ankush and Suraj
Very Patient and Great customer service,
so very appreciative of their help and knowledge!
Thank you so much,
Marylou
30 octobre 2022
Avis spontané
Réponse de DirectDeals, LLC
Thanks for the review, Marylou. We are glad Ankush and Suraj were able to get your product installed and activated for you. We appreciate the business and look forward to working with you again soon. Thanks for trusting DirectDeals with your IT needs.
Directdeals
Ankush, was the most amazing skilled support staff I have ever worked with. He was tenacious and worked until he had all of my services fine tuned with my account.
Thanks
28 septembre 2022
Avis spontané
Réponse de DirectDeals, LLC
Thanks for the review, Angela. We are glad Ankush was able to get your product installed and activated for you. We appreciate the business and look forward to working with you again soon. Thanks for trusting DirectDeals with your IT needs.
This was fantastic support!!
This was fantastic support!!
Suraj did the job after we figured out it was some crazy Microsoft querk on reloading the machine... With my order number he was able to give me a new key that worked. --- big not here - don't loose your order number!!!
23 septembre 2022
Avis spontané
Réponse de DirectDeals, LLC
Thanks for the review, Terry. We are glad Suraj was able to get your Microsoft product installed and activated for you. We appreciate the business and look forward to working with you again soon. Thanks for trusting DirectDeals with your IT needs.
I had a very positive experience with resolving a downloading issue of a purchased product.
I had a very positive experience with DirectDeals. I had an issue downloading a product and they were very responsive to problem solving the issue even over the weekend. Special thanks to SURAJ for his quick email responses and his assistance in resolving the issue.
17 septembre 2022
Avis spontané
Réponse de DirectDeals, LLC
Thanks for the review, Kathryn. We are glad Suraj was able to get your product downloaded, installed and activated for you. We appreciate the business and look forward to working with you again soon. Thanks for trusting DirectDeals with your IT needs.
Ankush provided Great support on this…
Ankush provided Great support on this Task!!
He was very patient, professional and knowledgeable!
I thank him very much for his service on this task!
12 septembre 2022
Avis spontané
Réponse de DirectDeals, LLC
Thanks for the review, Jerry. We are glad Ankush able to get your product installed and activated for you. We appreciate the business and look forward to working with you again soon. Thanks for trusting DirectDeals with your IT needs.
Réponse de DirectDeals, LLC
Thanks for the review, Duane. We are glad Ankush was able to get your product installed and activated for you. We appreciate the business and look forward to working with you again soon. Thanks for trusting DirectDeals with your IT needs.
Anamul was very helpful and patient.
7 septembre 2022
Avis spontané
Réponse de DirectDeals, LLC
Thanks for the review, Abby. We are glad Anamul was able to get your product installed and activated for you. We appreciate the business and look forward to working with you again soon. Thanks for trusting DirectDeals with your IT needs.
Ankush
Ankush,
Thank you so so much! Your service was absolutely spot on! Very professional and you knew exactly what you were doing, very knowledgable.
5 septembre 2022
Avis spontané
Réponse de DirectDeals, LLC
Thanks for the review, Connie. We are glad Ankush was able to get your product installed and activated for you. We appreciate the business and look forward to working with you again soon. Thanks for trusting DirectDeals with your IT needs.
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