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Lisez les avis des autres

Noté 5 sur 5 étoiles

Delt with direct redress for credit card claim, they were excellent done everything for me once i gave them some details I received a great payout, had to pay them some but well worth it they did th... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

9 months in total to settle a claim using direct redress. Throughout this time, and considering their significant charges, i have needed to constantly chase them. At times i received responses that... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I dealt with Direct Redress quite a few years ago with a PPI claim and was awarded quite a few thousand from my bank. When I received an email from a few months ago asking if I’d had credit cards wi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I responded to one of Direct Redress’ messages about Irresponsible Lending. I had no idea my credit card company could be lending too much to me, so was really surprised when Direct Redress got me ove... Voir plus

À propos de l'entreprise

  1. Service d'assistance au règlement des petits litiges

Informations provenant de diverses sources externes

Direct Redress Limited is a specialist Financial Claims Management company which actively seeks redress for people who the banks and other financial institutions have taken advantage of. We specialise and are experts in mis-sold Financial products.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

106 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

very prompt and helpful service

very prompt and helpful service, absolutely no hassle and involvement, very professional staff

5 novembre 2024
Avis spontané
Logo de Direct Redress Limited

Réponse : Direct Redress Limited

Good afternoon,

Thank you for your kind feedback and for using Direct Redress to investigate your claim for you. I will pass your kind words onto the team.

Kind regards,

Direct Redress

Noté 1 sur 5 étoiles

Avoid this company please .

Avoid this company please .. I filled in the form saying they would let he know if I was due any refunds.. 2 months later all my credit cards were cancelled as they had written to these companies companies saying I was unhappy with how I had been treated.. 2 months after that my credit score went ridiculously low meaning I can get no credit . I went from over 10k available credit to not being able to get a credit card. They said they would write to these companies companies they didn’t now I am financially in a mess with cards asking for money to be paid back immediately and no available credit !

2 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

5 star service

Kept informed of all stages of my claim. When contacted was always asked what I wanted to do. Received refund very quickly. The fee was fair and paid immediately. Swift and efficient. Would always use them again if needed to.

11 octobre 2024
Avis spontané
Logo de Direct Redress Limited

Réponse : Direct Redress Limited

Good afternoon,

Thank you for your kind feedback and for using Direct Redress to investigate your claim for you. We are pleased you had a positive outcome.

Kind regards,

Direct Redress

Noté 5 sur 5 étoiles

great communication

great communication

3 octobre 2024
Avis spontané
Logo de Direct Redress Limited

Réponse : Direct Redress Limited

Good afternoon Susan

Thank you for your review and your positive feedback.

Kind regards

Direct Redress

Noté 5 sur 5 étoiles

Very helpful

Very helpful, company

27 septembre 2024
Avis spontané
Logo de Direct Redress Limited

Réponse : Direct Redress Limited

Good afternoon

Thank you for your review and your positive feedback.

Kind regards

Direct Redress

Noté 5 sur 5 étoiles

Good

Got a good payout

26 août 2024
Avis spontané
Logo de Direct Redress Limited

Réponse : Direct Redress Limited

Good afternoon

Thank you for your review and your positive feedback.

Kind regards

Direct Redress

Noté 5 sur 5 étoiles

Beyond Professional

What can I say,
Everything about this company is 5* from my first communication to the last.
So professional in every way thankyou so much.

14 août 2024
Avis spontané
Logo de Direct Redress Limited

Réponse : Direct Redress Limited

Good afternoon

Thank you for your review and your kind, positive feedback.

Kind regards

Direct Redress

Noté 5 sur 5 étoiles

Fast fair and made the claim simple

Fast fair and made the claim simple. Staff helpful and friendly. Highly recommended.

24 juillet 2024
Avis spontané
Logo de Direct Redress Limited

Réponse : Direct Redress Limited

Good afternoon

Thank you for your review and your positive feedback. I will pass your kind words onto the team.

Kind regards

Direct Redress

Noté 5 sur 5 étoiles

Absolutely fantastic company

Absolutely fantastic company,
I can’t express my gratitude towards all employees at this firm, their way of dealing with issues and their ability to make a stressful situation so hassle free amazing, they are positive polite and professional. Highly recommended!!

17 juillet 2024
Avis spontané
Logo de Direct Redress Limited

Réponse : Direct Redress Limited

Good afternoon

Thank you for your review and your positive feedback. I will pass your kind words onto the team.

Kind regards

Direct Redress

Noté 5 sur 5 étoiles

Easy to apply, good Results 😁

Easy to apply, minimum effort from me required, great result, these guys are great , wasn't sure if if I would get anything, but I did and was very happy with it . Thank you to all involved.

17 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Don’t think about it DO IT!

Like many other people I was extremely skeptical about the whole process of trying to claim back money from unaffordable lending accounts. Direct Redress have restored my faith in this process. They made every step easy and communication was absolutely superb. Nothing was complicated about this process and everything was explained in layman’s terms. I received a significant payout from one of my lenders to the tune of over £8,000 YES REALLY £8,000 and that was what I actually received after fees had been paid. I bought myself a swanky new bike with it and paid for my daughter’s airfares to North America and I’ve still got plenty of money left over. If you, like me thought it’s all a bit of a gimmick THINK AGAIN. I honestly can’t big this company up enough. Customer relations second to non. Thank you so much Direct Redress and I hope to hear from you again soon!

5 juillet 2024
Avis spontané
Noté 2 sur 5 étoiles

Badgering me for money

They won me my money this was on the 10th of June I then received a phone call saying that my bill needed paying but only when I received the money I write this on the 23rd of June which is 13 days later I received in total three phone calls asking for the money which I ended up paying before I received any payments from the company because I was being pressured the day after I had paid out of my own pocket I received a letter from this company saying my account had been referred to their accounts department due to non-payment I had actually spoken to the accounts manager and made my payment directly to him although the company did win my claim they are nothing but pressure in pressuring pressuring about payment in total I had to make the payment in less than two weeks from being contacted by them saying my claim was successful and before I had received payment from the company

21 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Fantastic service

I responded to one of Direct Redress’ messages about Irresponsible Lending. I had no idea my credit card company could be lending too much to me, so was really surprised when Direct Redress got me over £2000! I had to pay them a fee, but i’ve still got a load of money I wouldn’t have without their help! Fantastic!

9 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

Tried to claim with my bank

Tried to claim with my bank, TWICE may I add! and it proved to be a bloomin nightmare! I asked Direct Redress to step in, and I don’t know how they did it, but without any mither (at all) I got £3,213 back, in just 8 weeks!! I’m now a happy man

27 septembre 2023
Avis spontané
Noté 1 sur 5 étoiles

I had a tax refund from hmrc for…

I had a tax refund from hmrc for £992.57but,the cheque was sent to direct redress.they deducted £511.68 from this amount then sent me a cheque for £480.89.how can this be legal?
Peter morgan

28 novembre 2022
Avis spontané

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