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Lisez les avis des autres

Noté 5 sur 5 étoiles

Delt with direct redress for credit card claim, they were excellent done everything for me once i gave them some details I received a great payout, had to pay them some but well worth it they did th... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

9 months in total to settle a claim using direct redress. Throughout this time, and considering their significant charges, i have needed to constantly chase them. At times i received responses that... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I dealt with Direct Redress quite a few years ago with a PPI claim and was awarded quite a few thousand from my bank. When I received an email from a few months ago asking if I’d had credit cards wi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I responded to one of Direct Redress’ messages about Irresponsible Lending. I had no idea my credit card company could be lending too much to me, so was really surprised when Direct Redress got me ove... Voir plus

À propos de l'entreprise

  1. Service d'assistance au règlement des petits litiges

Informations provenant de diverses sources externes

Direct Redress Limited is a specialist Financial Claims Management company which actively seeks redress for people who the banks and other financial institutions have taken advantage of. We specialise and are experts in mis-sold Financial products.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

106 avis

5 étoiles
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1 étoile

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4,5

Tous les avis

(106)

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Noté 5 sur 5 étoiles

I had never heard of the Marriage…

I had never heard of the Marriage Allowance before Direct Redress looked into things for me. So it was great to receive a refund from them for it! Unexpected money is always nice. Yes they charge a fee, but I wouldn't have anything if not for their efforts.
They were quick, polite and efficient and got me money, what more is there to say?

5 janvier 2023
Avis spontané
Noté 2 sur 5 étoiles

They got me a £211 tax refund

They got me a £211 tax refund, out of that they took 35% £74.06 plus an admin fee of £49 plus vat £24.61 which left me with a grand total of £63.93.
thanks alot

5 novembre 2022
Avis spontané
Logo de Direct Redress Limited

Réponse de Direct Redress Limited

Your case was rather unique in that it is rare that we see such a low refund value, for this type of claim. The costs we incurred seem disproportionately high when compared to the refund value you received, which as we have mentioned is rare. Please contact us at your earliest convenience so we can resolve the matter.

Noté 5 sur 5 étoiles

The company have given me fantastic service.

The company have given me fantastic service and great results. Whenever I have contacted the office your staff have been courteous, helpful and very knowledgeable. Fiona has answered me on a few occasions and she could not have been more helpful. Would not hesitate to recommend your company without any reservations whatsoever. Thamk you all.

18 juin 2020
Avis spontané
Noté 5 sur 5 étoiles

Great service - If you're as lazy as me!

So far Direct Redress has reclaimed OVER £60K in PPI for me! Admittedly they charge 24% (Inc VAT) and I could have done all the claiming legwork myself.... But just one claim paid in June 2020 for PPI on an Egg credit card from 2003 was almost £36K!!! I really can't complain about the service they provide.

Totally recommend them.

THANK YOU

17 juin 2020
Avis spontané
Noté 4 sur 5 étoiles

PPi Claim

A friend recommended Direct Redress and i have to say that they were very helpful and professional.They helped me claim a fair amount of PPi that i would not have bothered with normally, so thank you to them. I would recommend that other claimants use them.

11 juin 2020
Avis spontané
Noté 5 sur 5 étoiles

I had a phone call off Amy who advised…

I had a phone call off Amy who advised me that the company had been able to claim £13,000 for me. Shock wasn't the word!!! I can not thank you enough for all of your hard work. Keep up the good work and the great customer service!! - Daniel

30 mars 2020
Avis spontané
Noté 5 sur 5 étoiles

I thought I had all the PPI owed to me…

I thought I had all the PPI owed to me didn’t expect anything else but a welcome phone call this afternoon telling me I had a Cheque coming for over £10,000 to my amaze a letter and Cheque was sitting on on door mat . What a welcome sum of money. Even after I pay the commission will still have a good sum left to enjoy. thank you Direct redress
Daphne Callender

28 février 2020
Avis spontané
Noté 5 sur 5 étoiles

Direct redress have been chasing claims…

Direct redress have been chasing claims I didn’t know I was entitled to....today I had a surprise phone call to say I had a claim upheld and was awarded over £10,000! I haven’t done anything other than give my permission so thank you direct redress you are awesome.

21 février 2020
Avis spontané
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Réponse de Direct Redress Limited

Thank you so much for the excellent review Bev. We're so happy we could help you with your claim.

Noté 5 sur 5 étoiles

Surprise Payment

I actually thought I had received all PPI that was owed to me. Direct redress asked me If i was willing to let them take a look on my behalf and so I agreed. I did Not hold out much hope.
Today they contacted me to confirm that they have successfully administrated a claim on my behalf, and will Net me a very welcome bankers draft for More than £850

13 janvier 2020
Avis spontané
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Réponse de Direct Redress Limited

Thank you so much for the excellent review Robert.

Noté 5 sur 5 étoiles

Same as most people

Same as most people, didn't know if I had PPI, everything was so long ago so didn't bother about it. Decided to try this. Found out I had a claim and was entitled to a refund etc. This was 99.9% hassle free, didn't really have to do anything as it was all done by the staff, it was done relatively quickly and efficiently, friendly and helpful all the time. Recommend this to anyone, TRY IT and find out out.

10 janvier 2020
Avis spontané
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Réponse de Direct Redress Limited

Thank you very much for the great review Mr Glasgow.

Noté 5 sur 5 étoiles

I wanted to find out if I had PPI...

I wanted to find out if I had PPI so I contacted Direct Redress. They told me I didn't need any account numbers or information as they could obtain whatever records the lenders still held for me.
After a couple of weeks they told me they'd found accounts with PPI - I was quite surprised as I really didn't think I'd had any and had no idea the banks had added it into my agreement!
Direct Redress helped me fill in the forms and after a few more weeks I was really happy to win some money back. I'm so glad I called Direct Redress, and the staff were so friendly and helpeful.

4 juillet 2019
Avis spontané
Noté 5 sur 5 étoiles

Not sure about PPI? Give Direct Redress a try!

I was sure I didn't have PPI, so was dubious but Direct Redress offered such a smooth professional service I was impressed from the start.
The initial call was friendly and the forms arrived within a couple of days.
Informed about the process throughout and a nice little win at the end! Now looking at a free holiday thanks to Direct Redress!
I'll be telling all my friends and family, thank you!

3 juillet 2019
Avis spontané
Noté 5 sur 5 étoiles

Excellent service. Thank you

I had no idea if I had PPI. I Often thought it was a waste of time. I Finally decided to get in touch with a claims management company to see if I was due anything. I had no issues when speaking to Direct Redress, every phone call or email was clear and straight to the point. Great service which ended up with me claiming back over £10,000 in mis sold PPI! Thank you.

3 juillet 2019
Avis spontané
Noté 5 sur 5 étoiles

Direct Redress reclaimed PPI

Direct Redress did a great job in looking into my PPI claims. I wasn’t sure if I had been mis-sold PPI. They sent me the documentation authorising them to deal with it for me and I ended up with a nice amount reclaimed. I would definitely recommend to family and friends.

2 juillet 2019
Avis spontané
Noté 1 sur 5 étoiles

Conned big time

Conned big time. Paid money when did not receive any money. Who claims ppi and ends up owing money 😭. Did not inform us correctly about issues surrounding previous debt. Avoid

4 janvier 2019
Avis spontané
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Réponse de Direct Redress Limited

Thank you for your comments. The situation with regards to arrears and how it affects your PPI claim is explained during your initial contact with us. Our Terms of Engagement also explain that if arrears exist then any redress can be offset against them. In addition, we also advise you to contact us in the confirmation letter that we send to you once a claim has been submitted on your behalf to a lender. Please contact us, if you wish to discuss further.

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