DiviJet Avis 

Bug in the plug-in and is not responding on my mails to fix it or refund it.

thanks a lot,

Voor een klant heb ik de plugin Divi auto translate aangeschaft om de website in 3 talen beschikbaar te maken. Alleen werkt de plugin niet zoals beloofd. De stringvertaling en de blacklist werken niet of nauwelijks en ook de automatische vertalingen werken niet altijd even goed. Dit aangegeven bij Divi Jet en men vroeg om de inloggegevens die ik beschikbaar heb gesteld. Daarna volledige stilte. Men heeft niets gedaan en was ook niet meer bereikbaar. Gemaild, support formulier ingevuld, meerdere malen maar geen enkele reactie. Ook is mijn aankoop verdwenen uit mijn account en staan er allerlei andere aankopen in die ik niet heb gedaan. Ook daarover geklaagd maar wederom geen reactie. Dit is niet eens een slechte service maar een niet bestaande service. Ik ben heel boos en teleurgesteld in dit bedrijf. En mijn klant heeft nu betaald voor een product dat niet naar behoren werkt en waar geen support mogelijk is.

Multilingual websites are the future, but they have been hampered by over-complexity and inefficiency. You either need multiple plugins, separate website builds for each language, or over-the-top AI-based translation tools. Divi Autotranslate emerges as a transformative solution that streamlines localization.

We bought the plugin through Elegant Theme's Marketplace, and it was easy to get started. Installation took less than a minute, immediately setting it apart from overly complicated alternatives. Initial translation quality revealed some nuances that required refinement, but the plugin's flexible custom string override feature allowed us to quickly achieve precise linguistic accuracy across three languages.

DiviJet's customer support is by email. When we needed fine-tuning for French and Haitian Creole translations, their developer Farzoqe responded promptly, and logged into the site to figure it out. He implemented coding changes that delivered exceptional results.

This responsiveness demonstrated a commitment to continuous improvement that goes beyond typical plugin support.

The plugin's most promising feature is its Beta functionality, which automatically detects a visitor's system language and instantaneously switches the website interface—supporting an impressive 106 languages. While current SEO indexing is limited to the primary language due to JavaScript-based translation, this limitation is negligible for our multichannel marketing strategy, particularly when promoting through multilingual social media networks.

Our confidence in DiviJet's product and support led us to upgrade to a Lifetime Unlimited site license. We recognize that neural network translation is an evolving technology, and we're excited to be partnering with a customer-focused developer committed to pushing the boundaries of web localization.

For website designers looking for an elegant, efficient multilingual website solution, Divi Autotranslate gives advanced results with user-friendly implementation.

Proactive support and help in a timely manner. How it should be. Much appreciated.

Love your product and have used it for some years. I now had a probelm and I thank you for your support and fixing the problem for me!

DiviJet Support is awesome. I was unable to send form submissions in Divi ContactPro to CC accounts. The team resolved a small bug in a matter of a day.

My experience with Divi has been deeply disappointing. As a customer, I expected transparency and fairness, but instead, I encountered an unethical and opaque billing process.
I cancelled my subscription with a member of support team and received a refund for an order, after one year Divi withdrew funds from my account again for no reaseon.
The company provided no prior notification of this charge, which I find completely unacceptable.
The issue is further compounded by the fact that their website does not offer a clear way to cancel automatic renewals or check the subscription status. The system appears to be designed to exploit customer inattention.
Despite nearly a month of back-and-forth communication with their support team, the issue remains unresolved. My patience has worn thin, and I would caution others against trusting this company with their payment information.
If you value your time, money, and peace of mind, think twice before using Divi's services.

Don’t even think about buying any of these plugins without shame, they don’t work well and the support is terrible, they waste your time, they don’t solve anything, look for other alternatives, cheap is expensive

Quick response and handling of my request – very good!

Good support! And fixed my problem verry quick

The developer's willingness to help improve the functionalities for the plug-ins is amazing. Thank you for all the assistance Farzoqe!

Quick response and they solved my problem.

Great support team! Thank you very much :-)

The firewall was blocking the translation. Product support helped to identify and solve the issue.

UPDATE: DiviJet had mij een mail gestuurd direct na mijn vraag, maar die mail is bij mij niet binnengekomen. Vandaag kreeg ik de mail binnen van DiviJet en de plugin was terug beschikbaar in mijn account. Bedankt DiviJet.

There were a few problems correcting a bug but the technical support always responded quickly and with great effort until everything was resolved and working perfectly.