Divinesong Avis 

I was incredibly excited about this process. I created a custom song to use as part of my marriage proposal to my girlfriend, and after a few edits, the final changes were completed and approved. I was very happy with the finished song, so I purchased a vinyl record that was supposed to contain the final approved version with the correct lyrics.

Unfortunately, when I received the record and played it for my girlfriend during my proposal, it contained an earlier version of the song. The recording repeatedly used the wrong name instead of the corrected version that I had approved. This was a very disappointing and embarrassing moment during what should have been one of the most special days of my life.

What has made the situation even more frustrating is the lack of customer service. I have submitted multiple support requests and have made numerous attempts over the last week and a half to get someone to respond regarding a replacement record. Despite all of my efforts, I have received no meaningful response.

The song creation process itself was great, and I was genuinely excited to work with this company. However, the incorrect product and complete lack of customer support have left me extremely disappointed. A mistake can happen, but ignoring a customer after such a significant error is unacceptable.

Amazing gift for that really special person in your life. Created for my wife of 44 years and I managed to surprise her even after 44 years of gifts and celebrations. Divine Song did an amazing job with the lyrics and the added info. I even purchased the 12x16 photo version to hang in our room. It's truly a personal gift that can't be topped. I strongly recommend you invest in this unique and family gift.

Sooo the song is good thats the only plus...I did have to edit it a couple times because the AI they use had made a couple lyrics that made no sense at all. Like I changed the lyric "for every promise that you kept and stayed. Then they nickel and dime you to death for things you think should be included...like the person's name or the bridge to the song! Then they don't give you the song after paying $200.00
They only let you listen to it and play it from their site!!! They don't offer a USB or a download option. They do however offer a disc for another $100. Many cars don't even have disc players anymore. So you'll have to download the CD to software to convert it to an mp3. I'd highly recommend you shop around for a song and do not jump into this website head first like I did ..LIVE AND LEARN!

Paid for unlimited edits and received the same original song again with no edits done to lyrics, except for song title which I did not ask to be amended. It charged me twice as much (US$201.48) for the entire package ! Male voice instead of female voice. Non-responsive after I had sent several emails to edit lyrics. My requests were not fully taken into consideration with song production adding stuff that I never asked for and omitting details I needed to be added on. Very unpleasant experience from start till finish. Will never recommend this business.

The artist nailed it! The song is everything! I know my husband is going to love it once I share it with him. Thank you so much for making this so special and personalized.

I read everything before ordering, I gave them all the key information pertaining to my song, and this group of people nailed it!
I wrote the poem, Like unto the wolf, 40 years ago for my wife when I asked her to marry me. She passed away 8 years ago, in her memory, I sing this song! Thank you!

I paid for the song and paid for the extra melody and they didn't even read the suggestions I am his mother not his father among other things. I've tried to get a hold of them many times and they never once responded to change her song and fix it So below zero rating. Don't go with this company because if they make a mistake you can't get a hold of them to fix it

I wanted to make a song for my husband. While creating the song it asked what the occasion was for. His birthday is coming up so I put it was for that occasion. Not knowing they would include “happy birthday” lyrics on the song which I didn’t want. After creating and listening to the song which I did like, I realized it was strange to have a long song being sung to a man, but a man. So I emailed customer service and asked if we could remove the “hbd” lyrics and change the vocals to a female. “Absolutely. We love to do this.” They said. First new link they sent that was supposed to have had the edits made, had no edits at all. The second link they sent, had an edit, but it was a man and a woman singing. No I should mention customer service was pretty on top of responding to me until after that second “new edited link “had been sent to me. After that, they stopped emailing me back. Someone eventually emailed me back with new lyrics and said this was the absolute last time you would make any edits for me because I did not pay for unlimited edits. I let her know that I would gladly pay extra if that’s what it takes because there have been absolutely no edits made to my song thus far. Despite multiple requests and multiple new links being sent to me. Well the occasion that I needed this song for has now come and gone. So I emailed them and asked them for a refund. After I did that they sent me another link saying that they understand. I want to cancel my order, but luckily for me they have finished my song. I clicked the link and listen to this song and it’s the exact same song from the very beginning. No edits made yet again. I’m asking for a refund for the second time. We will see what happens. But I am not pleased with this experience and I will not be purchasing again. I ended up creating my own song with music and vocals using AI.

I can’t stop crying when I hear this beautiful song for my sons 50th - the vocals, music and enhanced words are perfect Thank you Timeless for this masterpiece- truly outstanding. ❤️

I couldn’t have asked for a better wonderful gift for my husband.
The lyrics and the music are spot on. I cannot express enough how amazing job they did.

If I could give this Company a 10* I would. Far exceeded my expectations. We play it many times a day, in the car, Social Media responses are overwhelming. I hesitated to order it due to being seniors on a fixed income and US dollars but the joy this song has brought to us, our family, social media friends and circle of friends is life changing.

you explained in the song so perfect what i felt, i can not thank you enough, forever grateful

You capture our like in such a beautiful way. I love to
He loved the whole song.

We were actually blown away.

Thank you so much!

My husband LOVED this song!! I couldn’t record because we were in the mountains, and had to do it with my phone! He was so touched! Even I was surprised!! He of course got teary eyed. And said it was the best Birthday gift he ever got!! Thank you for everyone involved!! What a great gift!! Kudos to you all!!❤️

The team totally nailed it… captured our 63 years in a beautifully presented song. We are so grateful.

I had a song written for my husband for our anniversary. They made one version that was very nice but not quite the sound I wanted and missed something I wanted included. I paid for unlimited edits so reached out to them, gave them a few notes and a couple of days later the new song was in my inbox. It was pretty perfect! The person responding to me was very engaged in wanting to get it just right. I am very satisfied and would definitely recommend this service. The only thing I can say is that I would have liked to be able to listen to the first version again, but once it's edited, your link for the old version doesn't work anymore. That is literally the only thing that I would have changed. Thank you for making my 25th anniversary extra special.
P.S. I keep hearing about bots and I can assure you I'm 100% real human. Lol! Just wanted to share in case someone would love the service but is concerned about getting ripped off. I was your guinea pig. Ha ha!

It was truly a wonderful song. It brought tears to his eyes as he listened. I could not have picked out a song no prettier than this one. Whoever the artist was he was GREAT.

I did not expect such a perfect rendition of just a few words that described my husband. It is absolutely beautiful as is the artist's voice that brought it to life.

Charged triple what I agreed to pay. And I get dismissed by customer service and can not talk to a human. This company is trash.

I bought a song for my dad for Father’s Day and am highly satisfied with it! They did amazing with it on the first try.