Absolutely excellent as always. The staff were extremely friendly and helpful.

Order placed and paid for, delivery. Due delivery 1week later. Email received 1oc am the day before to say my order had been cancelled. "Not in stock" was it in stock when I ordered? No reply. Disgraceful. I will never order from them again. Beware!!!!

We shopped at the Limerick branch of B&Q. Very helpful and courteous staff, the store has everything you need for your DIY projects, and all at very good prices.

My click n collect is a ready within minutes sometimes or last than an hour 🛍️🇮🇪

Goods were ok. A lock suggested as an item compatible with a storage box didn’t fit at all. My review was deleted as I suggested that wasn’t very helpful so only giving 3 stars here, don’t think I was unreasonable. Karma

Helpful friendly staff excellent service

Ordered click and collect form swords, Dublin store, never collected the order, got an email saying thanks for collecting the order? Called the store several times no one ever picks up?
Reached out to the customer care by email, they had to excalate the request to the store, it's been weeks since I sent the original email. What is going on?
Order number: 1062653237

Lovely staff in the Letterkenny store. Just not enough of them.

Good help from helpful staff

We bought a trolley for moving house, best thing we’ve bought, made life so easy moving heavy items, very good quality , turdy trolley , highly recommend

I placed and paid for an order at the beginning of April and I’m still waiting for it. I have had to cancel work men three times because my order hasn’t arrived even though I received emails on two different occasions saying it would be delivered. The customer service is absolutely shocking. I will not be shopping there again.

Delivery was prompt and I was delighted with the product. My only issue was there was only one delivery guy which made unloading the truck very difficult. Apart from that, I was delighted with the service 😊

Very good customer service, fast delivery and good quality products

Paid for items online that I never received.... receeived 2/3 items

Great price karcher washer

The fence paint I got what I looked for and great choices of what we need and comparatively good price, B&Qs click and collect is a great option when you are sure about the product.

The whole experience of buying online from this company has been awful. Deliveries turning up at my house without any notice, most of the order was damaged which is no surprise as they just throw everything into the back of a van And to add insult to injury, they collected the return (again without any notice or formal confirmation that they did so) and i'm over 4 weeks now waiting for a refund despite numerous mails responding to my complaints that they will do so at once.

Used for mixing powder for calf rearing. Mixes it perfect, great tool and powerful

Terrible company.. order delivered broken, no reply from customer service after 8 weeks..

From browsing the website to choosing and paying for my items, I had a wonderful shopping experience with B & Q. The customer service is excellent and delivery is speedy.