Wendy was very helpful when making the purchase of extra shelves for our wardrobes that we had bought from DIY HOMEFIT a few years ago.
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Lisez les avis des autres
Ordered new units for home office. All units were custom sizes. Pre sales help was excellent and ordering process was hassle free. Delivery was prompt and driver so helpful in helping move units into... Voir plus
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I needed new kitchen panels and just could not find anywhere to buy them from matched Found DIY homefit online. Rang, a person answered and provided excellent customer service, totally understood... Voir plus
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Wendy is super friendly, helpful and professional. After knowing what we would like to have, she gave many useful and professional advises and help us to modify the design of the cabinets. Everything... Voir plus
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À propos de l'entreprise
Informations provenant de diverses sources externes
DIY Homefit - Made to Measure Doors, Cabinets and Wardrobes for Fitted Kitchens and Bedrooms - Personal Service Top Quality at Trade Prices
Coordonnées de contact
5a Stanhope Gate, GU15 3DW, Camberley, Royaume-Uni
- 01276500102
- info@diyhomefit.co.uk
- diyhomefit.co.uk
4,9
Excellent
667 avis
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Réponse de DIY Homefit Ltd.
Hi Peter
Thank you so much for writing us a 5 star review of your recent experience buying from us, DIY Homefit. Such positive feedback is always welcome and appreciated by me and my team.
I'm pleased to hear that your custom made replacement doors are a perfect fit but that's also down to you, providing us with excellent dimensions (to which we will have manufactured to within less than 1 mm).
Clearly you are a very happy customer and I wish you many years of pleasure from your new Supergloss white replacement doors.
Kind regards
Steve Campbell
Director
My dimensional and hinge drilling…
My dimensional and hinge drilling requirements for 22 items were met perfectly. The quality and finish of the door and drawer fronts was excellent.
Price, service and delivery was first class.
I have no hesitation in recommending DIY Homefit Ltd.
7 mars 2025
Réponse de DIY Homefit Ltd.
Hi Brian
Many thanks for awarding us 5 stars in your review of your recent experience buying from us, DIY Homefit. It's always great to receive such positive feedback.
Such comments as 'quality and finish was excellent' and 'price and delivery was first class' are music to our ears and I can't tell you how much appreciated they are by me and the team.
We wish you many years of pleasure from your new custom made Supergloss white, handless doors and look forward to being of service to you again in the future, should the need ever arise.
Kind regards
Steve Campbell
Director
Réponse de DIY Homefit Ltd.
Hi Paul
Thanks very much for awarding us 5 stars in your review of your experience buying from us, DIY Homefit. Such positive feedback is always very welcome and much appreciated.
It's clear you are very happy with the replacement kitchen doors that we made for you and I wish you many years of pleasure from them.
We look forward to hearing from you again in the future, should the need ever arise.
Kind regards
Steve Campbell
Director
Wardrobe Doors
I first made an appointment via email and was wholly welcomed at the showroom.
The doors were received in very good time (sooner than expected).
They are straightforward to install and look great. Excellent value for money.
28 février 2025
Réponse de DIY Homefit Ltd.
Hi Andrew
Many thanks for sending us in a 5 star review of your experience buying made to measure wardrobe doors from us, DIY Homefit.
I was very pleased to hear that you felt 'wholly welcomed' when you made your appointment and visited us at our showroom here in Camberley.
It sounds like you are very happy with the choice you made, opting for Colonial blue doors with integrated handle. I'm also very pleased to hear that you found them very 'straightforward to install' and that they now 'look great'!
It's clear you are a very happy customer and I wish you many years of pleasure from them.
Kind regards
Steve Campbell
Director
Great company to deal with
Great company to deal with, very helpful carefully check your order, keep you informed and easy to contact. Product delivered with no issues and quality was good.
7 février 2025
Réponse de DIY Homefit Ltd.
Hi Craig
Many thanks for taking the time out to write us up a 5 star review of your recent experience buying from us, DIY Homefit. Such positive feedback is always very welcome and much appreciated by my team.
For me, your review just about sums up what I continuously bang on about... provide top notch customer service, minimise any opportunity for error, provide good quality products and keep the customer informed at all stages.
You are clearly a very happy customer and I wish you many years of pleasure from your purchases.
Kind regards
Steve Campbell
Director
Replacement cabinet doors.
Kept me informed even when things went a bit off kilter. Goods exactly as ordered well protected.
14 février 2025
Réponse de DIY Homefit Ltd.
Hi Neil
Thank you so much for awarding us 5 stars in your review of your experience buying from us, DIY Homefit. Such positive feedback is very welcome and appreciated by my team.
I understand that the 'things went a bit off kilter' is referring to the delay encountered with the third party courier that our courier used to deliver to your home on the beautiful Island of Lewis. Obviously it's not something that we could control but were very happy to get involved to chase and get things moving. In the end I believe all was resolved within a couple of days.
I'm delighted to hear that the goods were delivered exactly as ordered and they were clearly protected well enough to withstand the additional handling involved with the use of secondary couriers necessary for off shore deliveries.
I wish you many years of pleasure from your new Supergloss light grey custom sized doors.
Kind regards
Steve Campbell
Director
After a mishap at home
After a mishap at home DIY Homefit came to our rescue with a bespoke panel for our toilet unit.
6 janvier 2025
Réponse de DIY Homefit Ltd.
Hi Alan
Thank you very much for awarding us 5 stars in your review of your recent experience buying from us, DIY Homefit. Such positive feedback is much appreciated by me and my team.
I'm delighted to hear we were able to come to your rescue by manufacturing a bespoke sized panel for your toilet unit. I guess this must have enabled you to avoid the potentially very expensive alternative of replacing the unit.
We look forward to hearing from you again in the future should the need ever arise.
Kind regards
Steve Campbell
Director
Excellent communication and product
7 février 2025
Réponse de DIY Homefit Ltd.
Hi Shaun
Many thanks for sending us a great 5 star review of your recent experience buying from us, DIY Homefit. Such positive feedback is so welcome and appreciated.
Your comments 'excellent communication and product' say it all really and we're delighted to hear that you are clearly a very happy customer.
We look forward to hearing from you again in the future should the need ever arise.
Kind regards
Steve Campbell
Director
Great Service and Quality
I dont normally provide feedback but on this occasion I felt the need, thanks to the excellent service from beginning to end.
We ordered 2 custom size Richmond Supermatt Cashmere doors from DIY Homefit. A day after ordering a very knowledgeable advisor contacted me and made some suggestions in relation to the layout of the doors and hinge positions. Once they were finalised, I was kept up to date with their progress and delivery was exactly as agreed.
The doors look great and are good quality. I wouldn't hesitate to use DIY Homefit again when we start our bedroom refurbishment.
21 janvier 2025
Avis spontané
Réponse de DIY Homefit Ltd.
Hi Darren
Many thanks for awarding us 5 stars in your review of your recent experience buying your custom sized doors from us, DIY Homefit.
Such positive feedback is very welcome and much appreciated by me and my team.
I'm delighted to receive such positive comments regarding your journey with us as it does confirm that we do practice what we preach, that is Customer service, Customer service and Customer service!
Your experience also confirms that the end does justify the means and I'm really pleased that your finished project looks great and you found our products to be of good quality.
Thanks again for your business and we look forward to being of service to you again in the future, when you start your bedroom refurbishment project.
Kind regards
Steve Campbell
Director
Very good product and service…
Detailed attention at the order stage and delivering a good quality product as promised. Excellent bookcases. Good value.
18 décembre 2024
Réponse de DIY Homefit Ltd.
Hi John
Many thanks for awarding us 5 stars in your review of your recent experience buying from us, DIY Homefit. Great positive feedback is much appreciated and welcome.
I'm delighted to hear that you are pleased with the many panels and 'excellent' bookcases we made to to your dimensions and to hear you found them to be 'good value'
I wish you many years of pleasure from your purchase and look forwarding to hearing from you again in the future, should the need ever arise.
Kind regards
Steve Campbell
Director
Really informed and helpful service
Really informed and helpful service throughout the planning and buying process. Delivered to the agreed timescale and great quality of workmanship.
31 janvier 2025
Réponse de DIY Homefit Ltd.
Hi Andrew
Many thanks awarding us 5 stars in your review of your recent experience buying from us, DIY Homefit. Such positive feedback is much appreciated by me and my team.
I'm delighted to hear that you received 'really informed and helpful service throughout'. Actually, as your experience demonstrates customer service and good communications are at the top of our priority list. Put this along with 'great quality of workmanship' and we believe we have a winning formula.
I wish you many years of pleasure from you new, made to measure wardrobes and look forward to hearing from you again, should the need ever arise..
Kind regards
Steve Campbell
Director
Excellent service and high quality doors
Excellent customer service from start to finish.
We looked at the website and booked to attend the showroom. Wendy was extremely helpful and patient whilst we decided on wardrobe doors which suited us. Wendy also guided us through the process including how we measure the doors. Not pushy sales at all. We were kept updated on the progress of the doors including delivery dates.
When the doors arrive, ensure you check the doors for left and right hanging to avoid putting them on the wrong way around. The fitting was so straightforward. Patience is key. We had 4 doors to hang which took two of us (complete novices) a couple of hours to do from start to finish.
The doors look really good and excellent quality for a very reasonable price.
Would highly recommend this company and would not hesitate to use them again.
11 novembre 2024
Réponse de DIY Homefit Ltd.
Hi Emma
Thank you so much for sending us in such a comprehensive 5 star review of your experience buying from us, DIY Homefit. Such detail and positive feedback is much appreciated.
I'm delighted to hear that you found our customer service to be 'excellent from start to finish'. As your experience shows all my team are very knowledgeable and helpful and, most importantly not pushy (no one is on commission)
To hear that you were 'complete novices' and yet achieved a fabulous result just demonstrates that you don't have to be an expert to complete and produce a fantastic result.
I'm so pleased for you and wish you many years of pleasure from your new made to measure wardrobe doors.
Kind regards
Steve Campbell
Director
This is the third time I've used DIY…
This is the third time I've used DIY Homefit now. Website is great and easy to find things. The office staff are very helpful and thorough if you need more detail. Products are very high quality. This time I ordered some new wardrobe doors which I am very happy with, and saved on buying completed new wardrobes. I have also ordered a complete new kitchen in the past.
14 novembre 2024
Réponse de DIY Homefit Ltd.
Hi David
Thank you so much for taking the time out to write us up a 5 star review of the experiences you have had buying from us, DIY Homefit. Such positive reviews from a repeat purchaser are very valuable to us and much appreciated.
Actually it's been nearly 6 years since you first ordered from us and I'm delighted to hear that you are still clearly a very happy customer.
We look forward to hearing from you again in the future if the opportunity arises.
Kind regards
Steve Campbell
Director
Réponse de DIY Homefit Ltd.
Hi Mac
Many thanks for your excellent 5 star review of your recent experience buying from us, DIY Homefit. Such positive feedback is very much appreciated by me and the team.
As your experience shows we are all about customer service and good communications, hence the phone call to you to discuss your order with you. This is our normal MO as we believe it's always better to make sure what we deliver is what you are expecting.
I wish you many years of pleasure from your purchase and look forward to hearing again from you in the future, should the need ever arise.
Kind regards
Steve Campbell
Director
Excellent service
Excellent service, doors fitted perfectly - make sure to measure carefully and then measure again.
Very quick turnaround
31 janvier 2025
Réponse de DIY Homefit Ltd.
Hi Cliff
Thank you very much for awarding us 5 stars in your review of your recent experience buying your new made to measure handless doors from us, DIY Homefit. Such positive feedback is so worthwhile to hear and always appreciated.
I'm delighted to hear that the doors fitted perfectly because,as you have experienced we make to your specified sizes very accurately and you clearly measured up very accurately, so well done!
I wish you many years of pleasure from your purchase and look forward to hearing from you again in the future should the need arise.
Kind regards
Steve Campbell
Director
Excellent match with existing…
Excellent match with existing doorsExcellent match with existing doors.
31 janvier 2025
Réponse de DIY Homefit Ltd.
Hi Barry
Many thanks for sending us a 5 star review regarding your recent experience buying from us DIY Homefit. Such positive feedback is very welcome and worthwhile to hear.
It's great to hear that the doors we made for you were an excellent match to your existing ones and I wish you many years of pleasure from them.
I look forward to hearing from you again in the future should the need ever arise.
Kind regards
Steve Campbell
Director
Excellent sales team support
Ordering online was easy and this was supported by the sales staff. I spoke with them to clarify details and they gave very useful advice. It was clear that they know the products. The factory had a delay but I was notified that my order might be delayed as soon as they knew about it. In the end the delay was negligible.
31 janvier 2025
Réponse de DIY Homefit Ltd.
Hi Adrian,
Thank you so much for sending us a 5 star review of your recent experience buying from us, DIY Homefit. Your very positive is much appreciated by me and my team.
I'm delighted you found our site easy to order from and that they were able to provide you with clarification and useful advice.
I'm confident that your new made to measure acrylic white larder units look stunning and I wish you many years of pleasure from your purchase.
Kind regards
Steve Campbell
Director
Nice result
Natalia was able to provide me with helpful and
knowledgeable information regarding the panelling I wanted to order when I spoke to her on their number provided. Unfortunately the different specs were not provided on the website so I had to call in order to clarify what I needed - the only reason I give 4 instead of 5. Otherwise very good service and delivery after roughly 10 days. The panel sizes and shapes were pretty much identical too..nice result.
24 janvier 2025
Réponse de DIY Homefit Ltd.
Hi Anton
Many thanks for awarding us 4 stars in your very positive review of your experience buying from us, DIY Homefit.
It was great to hear your positive comments such as 'very good service and delivery' and it's clear that, overall you are very happy with the service you received.
I can only apologise that we don't show the very precise specifications of the detail on the doors (such as panel size, depth and width of the routing etc.) This is because we have tried to include sufficient detail that is generally needed for our customers whilst not overloading them. In any event, as you discovered my team is very knowledgeable on all our products and are there to answer the 'phone, in person and help you.
Finally I'm delighted to hear that the Newport panel your ordered turned out to be pretty much identical to your existing furniture, so good job done!
We look forward to hearing from you again in the future, should the need ever arise.
Kind regards
Steve Campbell
Director
I ordered my bespoke doors for my built…
I ordered my bespoke doors for my built in wardrobes, and when they arrived they where the perfect finish to my wardrobes. There was a delay on processing the order, but they were worth the wait.
17 janvier 2025
Réponse de DIY Homefit Ltd.
Hi Gary
Thank you for awarding us 5 stars in your review of your recent experience buying your made to measure wardrobe doors from us, DIY Homefit. Such positive feedback is very much appreciated by me and my team.
I'm sorry you experienced a delay in the processing of your order, caused by a mechanical breakdown of a key machine in the factory. Indeed it caused a two week delay in your delivery. Thankfully we don't experience this too often but it's one of those things that is out of our control. However, as your experience shows, we always do keep our customers fully informed of the situation and make every effort to expedite all orders as soon as possible.
I'm delighted to hear that you are clearly very pleased with the bespoke wardrobe doors and that you felt that they were worth the wait.
I wish you many years of pleasure from your purchase.
Kind regards
Steve Campbell
Director
Superb service, yet again.
DIY Homefit made me a pair of two drawer chests for the bedroom. I was able to choose the exact match of the wood finish to go with the existing furniture, so that made the finished chests tie in perfectly. Height and size was up to me and fitted the space perfectly. Timing and price was great too. This is the second time I've used them and they do a lovely job and the service over email and phone is superb.
17 janvier 2025
Réponse de DIY Homefit Ltd.
Hi Gavin
Thank you so much for awarding us a 5 star review of your recent experience buying from us, DIY Homefit. Your positive feedback is very much appreciated by me and my team.
It's wonderful to hear you had such a positive experience and your report pretty well sums up what we typically can and do, among a lot of other things, for our customers.
It's clear you are a very happy customer and I wish you many years of pleasure from your purchase.
Kind regards
Steve Campbell
Director
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