DLG Auto Services - Manchester Avis 

Excellent service & kept informed of repair progress

Paint doesn’t match
Poor customer service, don’t listen to customers questions / concerns and abruptly respond fed when questioned

My car was picked up on time and delivered done on time by the same person who was polite knowledgeable and assuring the repair was bang on with no stress at all would I use them again you bet I would and will recommend them on a 5 star service

They kept me informed throughout the repair and the repair was finished on the given date 😄😄

Excellent service very clear from the start of the process to the end technician rang telling me what’s happening to my car approx when it will be finished and delivered back to my house absolutely outstanding service 1st class highly recommend this company

Staff were informative and kept me abreast of what was planned and how it was progressing. Repaired car returned to me sooner than expected and what an excellent job. There is nothing to criticise and everything and everybody to.praise

Great service, car collect and dropped off at a convenient time that suited my work schedule.
Work completed was exceptional.

The service was amazing, I was kept up to date on time scale of completion, car came back and looked amazing wouldn't have known it had been in an accident.

The car was cleaned and returned earlier than expected which was great

Very efficient company. They kept me regularly informed of the progress of the repairs. Car was collected and delivered back to my address.

Repair done quickly. Kept up to date with what was going on. Courtesy car delivered and collected on time and it was equivalent to the one being repaired.
Very nice people

You said what you were going and delivered that.

You kept in contact with me.

Also you proved to be flexible when things got complicated around getting a replacement car to me - something totally out of your control.

Very professional

Excellent service from start to finish. DLG called me first thing in the morning after reporting the accident, so they could arrange a date to pick up my vehicle. Offered me a courtesy car which I didn't require. They were on time and kept me updated throughout. Repair was excellent (scratch on inside of door I can live with) and you wouldn't know it had happened. Repair took about a week. All staff were very nice and professional. I would definitely recommend DLG autos.

Excellent customer service, perfect car repair and car was returned with a vac and clean so looked like new shining in the car park. Cannot rate this company high enough and highly recommend them for high quality repairs.

Everything about DLG was so efficient. They kept me up to date every step of the way regarding the repair to my car and actually finished it a week earlier than expected.
Paul from DLG went above and beyond in organising a courtesy car for me when my insurance company let me down.
I highly recommend DLG, I would definitely use them again.

Excellent communication & car looks as good as new !
Thank You!

DLG collects and drop off my car ,fix it in high quality, I get back it in three days,
well done

Contact with garage was excellent. QA and review of job was first class and the car delivered early. It looked fantastic. Excellent Repair and full valet of car .

Well done all at DLG

Good quality work done and always happy to adjust if customer not satisfied, pick-up and delivery always on time/date which has been organised.

My car was returned with paint damages untraced during final inspection. Then after I was explained that , this wasn't done by the time the car was in possession of DLG auto. There was a bitter argument with your representative until I told him I have pictures to proof how the car was handed to DLG auto. I refuse to accept the car back and after thorough check of the photos in their data they agreed to repair the damages. The repair was in good standard, but the experience with their representatives was awful. I also lost an extra day off work waiting for the second delivery of my car.