DLK ROOFING NORWICH LTD  Avis 

We have just had our bungalow reroofed by DLK ROOFING NORWICH Ltd
I can honestly say what a pleasure this experience was.
Right from my first call to the company they were on it , a survey was conducted, followed by a fully listed quotation detailing the work which would be carried out .
Once the start date was set, the scaffolding went up and the roofing team arrived the following day promptly before 8am the next day to start work.
Lee Daniel and Ethan worked continuously over the next 6 days through the extreme heat to get the project completed on time and to a very high standard, for which we are extremely grateful.
Leah in the office answered all my calls and emails promptly and relayed my requests to the roofing straight away so nothing was missed.
We would to thank the team at DLK ROOFING LTD for an excellent job all round .
A big thanks to Lee Daniel Ethan and Leah .
A 5 star rating is well deserved

DLK roofing were tasked with repairing two separate areas of our roof that had been damaged through erection and dismantling of scaffolding. They did an excellent job on the gable end verge tiles and then replaced and relaid tiles that had been broken on a normal inclined roof. Swiftly and efficiently done. Thank you.

I contacted DLK after being ripped off by another roofing firm - I'm glad I did. They were very thorough when they called for the initial inspection - far more than the other company.
The complete reroof of my bungalow was done in 4 days (2 teams working) and everything was co-ordinated very well - scaffolding, delivery of skip and collecting the old roof tiles.
They also arranged for my TV aerial to be resited - the other company had said I would need to arrange that myself before they began work.
It was a big job which I had not been looking forward to but DLK did everything to make it go smoothly and "pain-free". My neighbours are also very impressed with DLK's work.
I have no hesitation in recommending them. Thank you DLK.

Great experience with DLK roofing. We just had our roof and garage roof replaced by them. Completed works are great. Everything was done in a timely manner, and both the office and on site team were very helpful, friendly, and respectful. Would happily recommend!

Excellent service throughout. Speedy responses to queries, and a friendly Team. We had our Chimney taken out after a small leak. The DLK Team responded super quickly to the initial call and made a temporary repair. The works were carried out speedily and professionally. The only people who we would consider in future, highly recommended.

Terrible experience, and I treated them with the up most kindness and respect.

I have provided prove to trustpilot in the form of my invoice as proof that this is a real experience.

Delighted with DLK roofing. If there was a 6 start, they would get it!! The whole experience from contact with Leah at the office throughout to Lee and his site time has been exceptional. The knowledge and support from Leah and Lee has been superb. Both front and back roof were replaced and there were some additions I also asked for which were no problem at all to DLK. They could not have been more helpful. Polite, friendly and extremely hard working team that Lee heads up. A few observations for anyone thinking of using DLK;
- They respond very quickly
- They use the latest technology to assess the condition of the roof
- They are extremely knowledgable and trustworthy
- They identified a few things that no other roofing contractor mentioned and advised what was needed to sort
- They helped with building control
- They are extremely tidy and proud of their work
- The office team (Leah) is very communicative
- They make everything clear and understandable
- They work to an extremely high standard

I had a number of quotes and I have to say a number of those companies felt questionable. DLK are everything all the other reviews have posted. I am so pleased to have used you for this work. Thanks to the DLK team once again.

I recently had my roof replaced by DLK Roofing, and I couldn’t be more pleased with the results. From the initial consultation to the final installation, the office and team were professional and knowledgeable. They provided a thorough assessment and helped me choose the best materials for my home.

The crew was punctual, worked efficiently, and kept the job site clean. They completed the project on schedule and communicated every step of the way, which made the process stress-free.

The quality of the workmanship is evident, and I feel confident in the durability of my new roof. I highly recommend this company to anyone in need of roofing services. Their attention to detail and commitment to customer satisfaction truly set them apart.

From Initial contact with the company office to completion of full roof replacement DLK roofing were faultless, attended to all my queries and a fantastic job done, won’t be looking anywhere else next time.
Thankyou DLK ROOFING!

Absolutely brilliant service! Replaced my roof in professional and prompt manner, while battling the elements elements…faultless team effort by DLK Roofing

DLK Roofing did an excellent job replacing a pitched and a flat roof for us and at a competitive price. Lee and his team were friendly and efficient. They were also competent, punctual and tidy. Lee gave us professional advice and kept us informed of progress. We would thoroughly recommend the company.

Really pleased with the final result. The guys who came were very professional and hard working! Thank you so much again!

I would give zero starts but unable. Years on and we are still having problems and being fobbed off. Still have a leak that was never fixed and have been hung up on and ignored by this company multiple times. I would not believe the reviews on their site and avoid at all costs.

I can't reply to you but I would like to point out that you did not speak to me today but you have dealt with me previously after emails and multiple calls from my partner were ignored. I was also hung up on more than one occasion and not for swearing but because you did not like my tone or what I was pointing out to you. Extremely poor customer service and communication from DLK roofing.

Full new roof completed by DLK, very happy with all of the team and the high standards of workmanship provided. Very fast to respond to all emails and calls. very smooth process, would happily recommend their services! Very pleased with the new roof!

Really happy with both the work, the communication and the efficiency of our roof repairs. Very reliable, always polite and helped to make our lovely, but concerned neighbour feel at ease with her newly planted border that had to be home to one of the scaffold posts. Definitely recommend.

Very efficient polite and reasonably priced company works was done promptly and efficiently would definitely recommend.

From initial contact to complete roof replacemt this company were great wouldn't hesitate to recommend