Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

For 8 years they have refused to delete my company records which keep directing new clients, online search results etc to a competitors phone number, website and street address. No humans t... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Rufte mehrmals an. Sehr aufdringlich ohne zu benennen was er wollte. Forderte lediglich Auskünfte über unser Geschäft. Wozu wollte er nicht nennen. Ich machte klar und deutlich daß wir in allen was wi... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Unfortunately, this company has been taken over by marketers for garbage or scam b2b services. Once your company is listed, it's a barrage of spam phone calls and texts. They treat your company's i... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

No customer service at all! Fields to enter information doesnt work on their page, no email to contact and chat box just spins around in AI loops... I mean what for to be in business if zero loves giv... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Services aux entreprises

Écrit par l'entreprise

Dun & Bradstreet, Inc. is a company that provides commercial data, analytics, and insights for businesses.


Coordonnées de contact

1,1

Mauvais

TrustScore 1 sur 5

403 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 53 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Basically The Mob

For 8 years they have refused to delete my company records which keep directing new clients, online search results etc to a competitors phone number, website and street address.

No humans there to sort it out. No response to messages.

Just a website and a link requiring me to enter all my personal and company details to raise a ticket which you will then sell!

Mostly to scammers.

You are dodgy AF.

Just find me a human contact who can hit delete.

16 avril 2026
Avis spontané
Logo de Dun & Bradstreet

Réponse : Dun & Bradstreet

Hi, we’re sorry to hear about your experience and understand how frustrating incorrect business information can be. Trustpilot isn’t monitored as a customer support channel, but business data corrections can be requested directly through Dun & Bradstreet’s official update process at https://www.dnb.com/duns-number/view-update-company-credit-file.html, where submissions are routed to the appropriate regional team. If additional assistance is needed, support requests can also be submitted via https://service.dnb.com.

Noté 1 sur 5 étoiles

Idk what they do besides send spam…

Idk what they do besides send spam emails I don’t want. Privacy policy sucks and or out/delete forms are TERRIBLE. If your looking for whatever service this company does don’t do it

Reply to business: your response was literally useless

8 avril 2026
Avis spontané
Logo de Dun & Bradstreet

Réponse : Dun & Bradstreet

Hi, we’re sorry to hear this has been your experience and understand your frustration around unwanted communications and data management options. We take privacy and communication preferences seriously and continually work to improve how customers can manage their information. We appreciate you sharing this feedback, as it helps inform those efforts.

Noté 1 sur 5 étoiles

Rufte mehrmals an

Rufte mehrmals an. Sehr aufdringlich ohne zu benennen was er wollte. Forderte lediglich Auskünfte über unser Geschäft. Wozu wollte er nicht nennen. Ich machte klar und deutlich daß wir in allen was wir tun alles vorab oder sofort bezahlen. Brauchen keine Kredite oder der gleichen. Somit auch keine Auskünfte. Und warum sollten sie mehr Auskünfte über uns erlangen. Er fühlte sich beleidigt. Finde ich unseriös er als die Schufa!!

2 avril 2026
Avis spontané
Logo de Dun & Bradstreet

Réponse : Dun & Bradstreet

Hi Claudia, thanks for sharing your experience and for using Dun & Bradstreet as a resource for business credit data and insights. We’re glad the platform has been helpful in supporting informed partner and risk decisions. We appreciate your feedback and continued trust.

Noté 1 sur 5 étoiles

No customer service at all

No customer service at all! Fields to enter information doesnt work on their page, no email to contact and chat box just spins around in AI loops... I mean what for to be in business if zero loves given!!!! Only need because google ads requests it......

29 mars 2026
Avis spontané
Logo de Dun & Bradstreet

Réponse : Dun & Bradstreet

Hi Janis, we’re sorry to hear about your experience and the frustration you described with our site and support options. This isn’t the experience we aim to provide. Please reach out to us directly at feedback-reviews@dnb.com so our team can look into this and assist.

Noté 1 sur 5 étoiles

Stop the Gaslighting: A 19th-Century Scam Targeting New Businesses

Don’t let the "since 1841" legacy fool you. D&B is effectively a legalized gaslighting operation targeting modern entrepreneurs. They intentionally make their "free" verification process a black hole just to upsell you on expensive "Credit Builder" packages.
The Reality:
• Intentional Obstruction: I submitted 100% legitimate, government-issued documents (IRS EIN, Articles of Organization), only to be met with generic rejections and radio silence. This isn't a technical glitch; it's a feature to wear you down.
• The "Offshore" Black Hole: Their verification process is outsourced to offshore support centers that have zero understanding of modern, digital-first business structures. They follow rigid, outdated templates designed to reject you until you’re frustrated enough to pay.
• A Protection Racket: It’s simple—they keep your profile "unverified" or "incomplete" until you pay hundreds of dollars for their premium services. It’s a total protection racket disguised as "business credit reporting."
• Avoid the Headache: Modern Fintech platforms (Stripe, Shopify, Lili) verify businesses in seconds via API. D&B is a dinosaur that adds no value to a modern digital business.
Bottom Line: Save your sanity and your money. Ignore their gaslighting tactics, focus on your cash flow, and let the real financial institutions verify your business. D&B is obsolete.

24 mars 2026
Avis spontané
Logo de Dun & Bradstreet

Réponse : Dun & Bradstreet

Hi Chris, we’re sorry to hear about your experience and appreciate you taking the time to share detailed feedback. Verification challenges are never intended, and we take concerns about process clarity and support very seriously. Please contact us at feedback-reviews@dnb.com so we can review your situation and address it directly.

Noté 1 sur 5 étoiles

This company is certainly a scam and…

This company is certainly a scam and should be investigated. The products they sell are absolutely worthless and the customer service is none existent.

I wish I would have seen these reviews before giving them any money. They should be boycotted by all businesses.

12 mars 2026
Avis spontané
Logo de Dun & Bradstreet

Réponse : Dun & Bradstreet

Hi, we’re sorry to hear about your experience and understand how frustrating this must feel. This is not the experience we aim to deliver, and we take feedback like this seriously. Please reach out to us at feedback-reviews@dnb.com so we can review your concerns directly.

Noté 1 sur 5 étoiles

Actual MONTHS of trying to get my DUNS…

Actual MONTHS of trying to get my DUNS number and no progress. Their customer service just can’t comprehend the concept of a foreign owned U.S business.

12 mars 2026
Avis spontané
Logo de Dun & Bradstreet

Réponse : Dun & Bradstreet

Hi Hossam, we’re sorry for the delays and the difficulty you described with obtaining your D‑U‑N‑S Number. We recognize that foreign‑owned U.S. businesses can face added complexity, and your experience is important to us. Please contact feedback-reviews@dnb.com so our team can look into this further.

Noté 1 sur 5 étoiles

Scam

Scam! They want your money for subscription that is very mediocre. They want you to keep upgrading before you get what you aim
To get to
Build your business profile. They make it hard for you to cancel auto
Renewal as well. DO NOT GO FOR A PAID VERSION WITH THIS COMPANY!

10 mars 2026
Avis spontané
Logo de Dun & Bradstreet

Réponse : Dun & Bradstreet

Hi Contess, we’re sorry to hear about your experience and understand your frustration with subscriptions and renewal concerns. Transparency and customer choice are important to us, and we’d like the opportunity to review this with you. Please reach out to feedback-reviews@dnb.com for assistance.

Noté 1 sur 5 étoiles

No longer reputable

Unfortunately, this company has been taken over by marketers for garbage or scam b2b services. Once your company is listed, it's a barrage of spam phone calls and texts. They treat your company's info like it's public information even if it's not correct. Try getting it updated and they want you to go through a two week verification process as if you're applying for a mortgage or passport.

1 mars 2026
Avis spontané
Logo de Dun & Bradstreet

Réponse : Dun & Bradstreet

Hi, we’re sorry to hear about your experience and understand your concerns around data accuracy and verification timelines. This is not the experience we aim to deliver. Please reach out to feedback-reviews@dnb.com so we can review this with you directly.

Noté 1 sur 5 étoiles

Have to use dnb with Google and Apple apps

John, You are absolutely correct in how there operations are but if you are going to have an app on Google and Apple you have to. Otherwise AVOID!!!! I originally registered through Rocket Lawyer and their registered agent was no longer, so I asked the SC of State if the founder and CEO could be and they said yes so I have. However that information has not been updated internally and even when I provide the the requested documents like articles of incorporation, irs etc they won't accept (always denied). Once you are registered that is the permanent info. What if the company that provides the registered agent goes out of business? The one that started was SureTec.

29 janvier 2026
Avis spontané
Logo de Dun & Bradstreet

Réponse : Dun & Bradstreet

Hi Rhett, we’re sorry for the ongoing frustration you’ve described with updating your business information and verification outcomes. We understand how disruptive this can be, especially when business details change over time. Please contact feedback-reviews@dnb.com so our team can look into your specific situation.

Noté 1 sur 5 étoiles

Charged £0.10 to convert a word document to pdf, but took £49.90p next morning

I had one page of Ms word document on my phone I wanted to convert to a PDF file. After going through the list, I chose this one. After converting, they charged me £0.10, which I happily paid. In the morning, I found a payment of £49.90 from Paypal to the same company. I contacted Paypal but they ruled in favour of the seller. I asked them to check this so-called company, they couldn't find it. It has no website, no contact number etc. Many other people online were scammed the way I was.

David

10 février 2026
Avis spontané
Logo de Dun & Bradstreet

Réponse : Dun & Bradstreet

Hi David, the service you described is not something Dun & Bradstreet offers, and we do not charge for file conversion or operate consumer document services. It sounds like a third party may have misrepresented themselves, and we’re sorry you experienced this. We recommend verifying the company name, website, and email domain involved in the transaction before engaging or making payments in the future.

Noté 1 sur 5 étoiles

Huijarifirma

Huijarifirma, rahastaa palveluista, joita ei edes aio toimittaa tilaajalle. Älä asioi tämän huijarifirman kanssa. Ihmettenen, että Suomen Vuokranantajat pitää tätä yritystä yhä yhteistyökumppaninaan, heidänkin maine kärsii.

9 février 2026
Avis spontané
Noté 1 sur 5 étoiles

Worst support and website experience.

This is hands-down the most useless customer support I’ve ever dealt with, paired with an equally useless website.

Their entire operation is a bureaucratic hamster wheel. You get sent to one person, who sends you to another, who then dumps you right back where you started. Nobody takes responsibility. Nobody solves anything. Nobody even pretends to care.

If you value your time, sanity, or blood pressure, stay far away. Dealing with these people requires an absurd amount of free time and the patience of a saint—and even then, you’ll walk away with nothing to show for it. Avoid at all costs.

And if you’re unlucky enough to be assigned to Sherry Pardines from the Customer Service Team at Dun & Bradstreet, brace yourself. Expect gaslighting, endless holds, and outright refusal to answer basic questions. Refusal to help. Refusal to transfer you to someone competent. Refusal to escalate to a manager. Just stonewalling and wasting your time.

An absolute dumpster fire of a “support” experience.

11 février 2026
Avis spontané
Logo de Dun & Bradstreet

Réponse : Dun & Bradstreet

Hi John, we’re sorry to hear about your support experience and appreciate you sharing this feedback. This is not the level of service we expect from our teams. Please reach out to feedback-reviews@dnb.com so we can escalate and review your concerns.

Noté 1 sur 5 étoiles

Very nasty UK office

Very nasty UK office. Zero customer service. Tried to cancel my subscription but they just auto renewed later the same day. Particular bad service from Emmy who refused to pass on a message to my ‘account manager’ Jenny to call her customer back, insisting that I the customer need to send an email for a call back from Jenny. Disgraceful and dishonest organisation.

30 janvier 2026
Avis spontané
Logo de Dun & Bradstreet

Réponse : Dun & Bradstreet

Hi William, we’re sorry to hear about your experience and the frustration you described around subscription renewal and communication with our teams. This is not the level of service we aim to provide, and we appreciate you taking the time to share your feedback. Your comments will be reviewed internally as we continue working to improve our customer experience.

Noté 1 sur 5 étoiles

Überrumpelt, unfreundlich, ohne Erklärung!!!

Selten so einen unfreundlichen Telefonat geführt. Ich wurde total überrumpelt mit diesem Telefonat. Ein Anruf ohne sich vorzustellen. Dann in eine unangemessen Ton, des Call Center Mitarbeiters, meine Daten abzugleichen um ohne Erklärung wofür das ganze, einfach aufzulegen.

29 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

Terrible service

Their website is archaic, unintuitive, and clearly built for a pre-digital era. Basic validation, inline corrections, or post-submission amendments simply do not exist. The process feels less like interacting with a modern data provider and more like navigating a bureaucratic relic that survives purely because it has no real competition.

What makes this worse is that D&B knows it is a gatekeeper. Banks, vendors, and government entities still require DUNS numbers, yet the company operates with zero urgency, zero customer empathy, and zero accountability. Any other business with this level of friction and incompetence would have been disrupted years ago—but D&B continues to exist because the market has been forced to rely on it.

Requiring customers to restart an entire application over a missing “LLC” is not compliance, it’s operational negligence. For a company whose core business is supposedly business data accuracy, their own processes are shockingly fragile.

This was a complete waste of time, entirely avoidable, and emblematic of a company that has not modernized its systems, thinking, or customer experience. The only surprising thing is that there isn’t a serious alternative yet—because the bar to do better could not be lower.

Avoid interacting with this company unless you are absolutely forced to.

27 janvier 2026
Avis spontané
Logo de Dun & Bradstreet

Réponse : Dun & Bradstreet

Hi Carlos, we’re sorry to hear about your experience and understand how frustrating process rigidity and validation requirements can be. While certain verification steps are necessary, we recognize the need to make these interactions clearer and more user‑friendly, and your feedback is appreciated. We’ll share your comments internally as we continue working to improve our systems and customer experience.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus