Creditsafe UK Avis 

Friendly, helpful service.

We worked with Aaron Davies at Creditsafe, and the entire process from start to finish was seamless and stress-free. There was no hard sell; every meeting was focused, informative, and provided exactly the information we needed to make an informed decision.

A key benefit for us was Creditsafe's API capability. We were looking to integrate credit checking directly into our CRM and customer onboarding process, and Creditsafe enabled us to do exactly that. The integration has helped streamline our workflow and improve the efficiency of our customer onboarding process.

Another valuable aspect of the service is the training Creditsafe provides. The training has been extremely useful for our staff, helping them get the most out of the platform and ensuring they are confident using the available tools and data.

Overall, Aaron and the Creditsafe team provided an excellent experience, combining professionalism, expertise, ongoing support, and practical solutions that met our business requirements

Great Customer service

Friendly helpful not pushy

Very Good Thank you

Keeps us informed in such turbulent times!

My company has been making use of the Creditsafe platform to assist our Due Diligence analysis of UK Companies for almost 10 years.

The account management team are supportive, keep you informed about new product developments and try their best to look after loyal customers.

I would recommend Creditsafe for both the quality of its business intelligence platform and the account management team.

Easy to use, easy to locate what you are looking for and everything is clear

Easy Access , information is up dated and correct

Quick And easy to use A great sales tool as well as accounts

EASY TO FIND COMPANIES WHEN NEEDING TO SEE THEIR CREDIT SCORE

Good for an overview of any company's financial strength or weakness

Of all credit agencies, the data is most inaccurate, especially in group structures, by treating active businesses as dormant, by regular errors in calculating basic balance sheet items and by creating numerous duplicate records in the databasae.

It would help if monitored companies could be kept more separate from random enquiries we make. The important ones are easy to miss amongst the mass.

The reports are really well laid out and you can cross reference directors with other companies they are involved in

If we didn't have the facility we wouldn't know about our Customers manage the financial risk of providing credit facilities to both new and existing customers. It also automatically updates me of any major changes in the financial circumstances of companies

I submitted my company details for a free credit check and subsequently received a phone call.
Although I was given the free credit check, the conversation that followed was an extremely unpleasant experience. Instead of simply explaining the results or the services being offered, the representative proceeded to lecture me about how I run my business.

He repeatedly talked over me and, when I tried to ask questions, accused me of arguing with him. When I eventually asked what exactly he wanted from me, I was told that I did not understand how I was running my own business and that it was “no wonder” my company was considered high risk because I was not using their services.
I found the manner of the conversation rude, condescending and completely unprofessional. I had requested a credit check, not an unsolicited lesson on how to run my business.
I was genuinely surprised by the attitude and tone used towards a potential customer. Based on my experience, I certainly would not consider using their paid services.