Jeg købte et sjippetov fra Grandado. Jeg modtog en bekræftelse og 11 dage senere en sms fra PostNord om at min pakke fra AliExpress kunne afhentes. Først troede jeg at det var en scam. Jeg fik ikke en... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Firmaet ser dansk ud, men varerne leveres direkte fra AliExpress i Kina. Superirriterende, da jeg aldrig selv ville købe noget miljøskadeligt bras fra Kina. Varen ligner en tynd og billig udgave/kopi... Voir plus
L'entreprise a répondu
Hvor er det pudsigt at jeg har modtaget svar fra jer idag den 16. Sept. Jeg har her til formiddag på forunderlig vis modtaget pakken med varen jeg bestilte🎉 Den lå et par meter fra min hoveddør🤭 Den... Voir plus
L'entreprise a répondu
Bestilte en ny kasse til cykelbatteri, som ikke kunne findes andre steder. Der stod leveringstid 2-6 uger og 25 hverdage. Bestilt 25/5, modtaget 30/6. Fra de pakkede til den blev registreret som modta... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Are you on the lookout for an online store where you can find everything you need – from electronics and home appliances to clothes, decoration, and even car details? Look no further than Grandado! Grandado has an extensive range of products to cover all your needs. Need assistance with product selection or have questions about your delivery? Our customer support is at your service 24/7 via live chat or email. So, dive into the convenience of finding all your essentials in one place and enjoy the peace of mind that comes with knowing support is just a message away.
Coordonnées de contact
3,4
Moyen
189 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Modtaget vare stemmer ikke overens med billede
Bestilte et fiskesæt til børn. Tasken var slet ikke det samme på billedet og hele sættet er af virkelig dårlig og billigt kvalitet.
Ligner et legetøjs sæt fra Temu.
25 août 2026
Avis spontané
Réponse de DNK Grandado
Hi Bo,
Thank you for your review.
We’re sorry that the fishing set you received did not match the expectations. We understand your disappointment and would like to look into the details of your order. Please, share your order details with me. I will find it and contact you. I just clicked "find reviewer".
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Réponse de DNK Grandado
Hi Henrik,
Thank you for your review.
We’re happy to hear that you found the ordering process easy! Thank you for sharing your positive feedback.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Réponse de DNK Grandado
Hi Peer,
Thank you for your review.
We’re happy to welcome you to Grandado for your first order from Denmark. We hope everything goes smoothly with your purchase.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Alt gik hurtigt og nemt.
7 août 2026
Avis spontané
Réponse de DNK Grandado
Hi Ingelise Gregersen,
Thank you for your review.
We're happy to hear everything went quickly and smoothly. Thank you for sharing your experience with us!
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Bestilling med Grandafo og forsendelses varighed
Godt overblik, nemme genvejs menuer og stort varesortiment samt hurtig forsendelse :-)
Kan derfor varmt anbefales til andre kund
Mvh
Søren Bæk
6 août 2026
Avis spontané
Réponse de DNK Grandado
Hi Søren Bæk,
Thank you for your review.
We're happy that you enjoyed the easy ordering process, wide product selection, and fast delivery. Thank you so much for your recommendation, it truly means a lot to us!
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Jeg er vældig tilfreds med produktet…
Jeg er vældig tilfreds med produktet men leveringstiden levner meget plads til forbedring.
18 juillet 2026
Avis spontané
Réponse de DNK Grandado
Hi Jette,
Thank you for your review.
We're happy to hear that you're very satisfied with the product. We also appreciate your feedback regarding the delivery time and will continue working to improve it.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Pas på med hvad du bestiller
købte en universal pose til løvsuger. Den kunne ikke gå på min løvsuger. Fik minmaskine modificeret lidt og fik posen på. Den er dog alt for tæt buler ud so en ballon men maskinen kan ikke suge nogert som helst
7 mai 2026
Avis spontané
Réponse de DNK Grandado
Hi Jens-Peter,
Thank you for your review.
We're sorry to hear that the universal bag was not compatible with your leaf blower as expected. I will contact you via your email address, hope we will find an agreement.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
God service 😊
16 juillet 2026
Avis spontané
Réponse de DNK Grandado
Hi Annelise,
Thank you for your review.
We're happy to hear that you were happy with our service. Thank you for your kind words!
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Det gjorde min oplevelse god
Det gjorde min oplevelse god, at jeg fik varen tilsendt.
16 juillet 2026
Avis spontané
Réponse de DNK Grandado
Hi Kurt,
Thank you for your review.
We're happy to hear that receiving your order made your experience a positive one. We truly appreciate your support!
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Don't waste your time
Don't waste your time, they drop ship from AliExpress, or save your money and order directly from AliExpress
13 juillet 2026
Avis spontané
Réponse de DNK Grandado
Hi Joshua,
Thank you for your review.
We're sorry to hear that your experience did not meet your expectations. We appreciate your feedback and are always working to improve both our service and the overall shopping experience. If there is anything specific about your order that you need help with, please share your order number or the email address used for your purchase.
Furthermore, we do not cooperate with Alibaba stores or any others.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Fik slet ikke det som jeg havde forventet
Fik slet ikke det som jeg havde forventet, så det var sidste køb på Nettet
2 juillet 2026
Avis spontané
Réponse de DNK Grandado
Hi Dorthe Bergstrøm,
Thank you for your review.
We're sorry to hear that the product did not meet your expectations. Please send us your order details so we can investigate the issue and assist you further.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Réponse de DNK Grandado
Hi Margrethe Nielsen,
Thank you for your review.
We appreciate your patience with the longer delivery time and are glad to hear that everything else was satisfactory. Thank you for sharing your feedback.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Ny kasse til cykelbatteri
Bestilte en ny kasse til cykelbatteri, som ikke kunne findes andre steder. Der stod leveringstid 2-6 uger og 25 hverdage. Bestilt 25/5, modtaget 30/6. Fra de pakkede til den blev registreret som modtager hos fragtmand gik der nogle uger, men pakken kom og indholdet var det bestilte.
30 juin 2026
Avis spontané
Réponse de DNK Grandado
Hi Casper,
Thank you for your detailed review! We’re glad to hear the case arrived and that the product matches exactly what you ordered.
We appreciate your patience with the delivery time and your understanding regarding the shipping process. Thanks again for your feedback!
Wishing you a pleasant day!
With best regards,
Sam from Grandado
The order took a long time to arrive-…
The order took a long time to arrive- but the order fitted the description of the wares.
23 juin 2026
Avis spontané
Réponse de DNK Grandado
Hi kunde,
Thank you for your feedback! We’re glad to hear the product matched the description.
We’re sorry the delivery time was longer than expected, and we appreciate your patience.
Wishing you a pleasant day!
With best regards,
Sam from Grandado
Long delivery time
Long delivery time, but it was my choise, not to take faster solution. So 5 stars
17 juin 2026
Avis spontané
Réponse de DNK Grandado
Hi Bjarne,
Thank you for your review! We’re glad to hear everything worked out well in the end.
Delivery times can vary depending on the chosen shipping option, but we appreciate you understanding this and still leaving a 5-star rating. Thanks for your support!
Wishing you a pleasant day!
With best regards,
Sam from Grandado
Alting gik planmæssigt og som forventet
25 juin 2026
Avis spontané
Réponse de DNK Grandado
Hi Hans,
Thank you for your review! We’re glad to hear everything went smoothly and as expected. We really appreciate your support!
Wishing you a pleasant day!
With best regards,
Sam from Grandado
Varen er rigtig god MEN jeg bliver…
Varen er rigtig god MEN jeg bliver meget negativ når der på fakturaen står at jeg modtager pakke hjemme og den leveres i kiosken.
19 juin 2026
Avis spontané
Réponse de DNK Grandado
Hi Lis,
Thank you for your feedback! I'm really glad to hear you like the product.
I'm sorry for the inconvenience regarding the delivery method and understand your frustration when it doesn’t match what was expected on the invoice. Please note that sometimes delivery decisions are made by the local carrier and can be outside of our control.
We appreciate your comments and will take them into account to improve the experience.
Wishing you a pleasant day!
With best regards,
Sam from Grandado
Réponse de DNK Grandado
Hi Ingelise,
Thank you for your review! We’re happy to hear the delivery was fast. We really appreciate your support!
Wishing you a pleasant day!
With best regards,
Sam from Grandado
Varen ok forsendelse ok i kan roligt…
Varen ok forsendelse ok i kan roligt handle med dem
24 juin 2026
Avis spontané
Réponse de DNK Grandado
Hi ib olsen,
Thank you for your kind feedback! We’re really glad to hear that you’re satisfied with both the product and the shipping. We appreciate your trust and hope to see you again!
Wishing you a pleasant day!
With best regards,
Sam from Grandado
Payed overprice for a part they ordered…
Payed overprice for a part they ordered on aliexpress and aliexpress shipped to me, payed for track and trace and didnt get a trace number..
24 juin 2026
Avis spontané
Réponse de DNK Grandado
Hi Martin,
Thank you for your feedback. I'm sorry to hear you’re not satisfied with your experience.
Just to clarify, all our products are shipped directly from our warehouse in China, and tracking information is normally provided for all tracked shipments.
Please send me your order details so we can look into this further and assist you properly.
Wishing you a pleasant day!
With best regards,
Sam from Grandado
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