That was MORE DIFFICULT THAN I imagined it would be. Questions were worded 'tricky' in my opinion. The course is comprehensive and loaded with great facts & information needed to spread the correct... Voir plus
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I had questions on how to set up PSD training for my dog Mocha and I was transferred over to a line that could help me with. Jacob made the payment process and overall process extremely easy! and help... Voir plus
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Christian was prompt every session. He explained everything he was doing and the reason why. He was firm, yet gentle with my very anxious dog. He answered all my questions and provided tips. After eve... Voir plus
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This was defiantly a great supplement to the in-person class my pup and I are taking from Dog Academy. I am confident between this and the help of the trainer we will be able to solve the barking pro... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Online dog training that really works. 95% Cheaper than professional in-person training, same great results.
Coordonnées de contact
1321 West Causeway Approach, 70471, Mandeville, Etats-Unis
- (605) 620-1786
- support@dogacademy.org
- dogacademy.org
4,4
Excellent
2 k avis
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A répondu à 86 % de ses avis négatifs
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I had questions on how to set up PSD…
I had questions on how to set up PSD training for my dog Mocha and I was transferred over to a line that could help me with. Jacob made the payment process and overall process extremely easy! and helpful! highly recommend there service!!!
29 octobre 2026
Avis spontané
Réponse de DogAcademy
Hi Rey,
Thank you so much for the kind words! We’re excited to hear Jacob made getting started with Mocha’s PSD training smooth and easy. We’ll be sure to pass your shoutout along to him. We can’t wait to see Mocha grow through her training, and we’re here anytime you need us along the way!
Warmly,
The Dog Academy Team
I do not ever want to receive any kind…
I do not ever want to receive any kind of unsolicited text message because I accidentally touch an ad with my injured finger. However when that business goes one step further, accesses my cell number and literally calls me during the work day (I'm a teacher, I was in class) to try to offer me services that I would never want, then they've gone way to far. I informed the caller that I wanted my number put on a do not call list and was assured that that would happen. End of story? No, A week later, I get another call while at work.
This advertising tactic of sending an AI robo-spam message to a person's Facebook Messenger unsolicited reeks of desperation and a service that is clearly not needed. This accessing my number and calling me and then calling me again after I've asked to be removed from their directory is starting to feel like harassment. I'm not entirely convinced that "Dog Academy" is a real legit business. At this point it feels very much like one of those scam businesses trying to steal personal information and identities online. If this IS legit, I would like to never hear from them again. I want put on an internal "do not call" list and even more strict internal "do not even THINK about that guy" list.
15 octobre 2026
Avis spontané
Réponse de DogAcademy
Hi Josh,
Thank you for taking the time to share this, and we’re truly sorry for the frustration and disruption, especially during class. You asked not to be called, and you should not have received that second call. We apologize for that.
We want to reassure you that Dog Academy is a legitimate business, and we never sell or share anyone’s personal information. Contact details are used only within our own site and services. In most cases, information reaches us when it’s submitted through one of our ads or online forms, which can sometimes auto-fill from a Facebook or Google account with just a tap.
We have added your number to our internal do-not-contact list, and you will not hear from us again. Thank you for your patience, and we wish you a quick recovery for that finger!
Warmly,
The Dog Academy Team
More difficult than I imagined...
That was MORE DIFFICULT THAN I imagined it would be.
Questions were worded 'tricky' in my opinion. The course is comprehensive and loaded with great facts & information needed to spread the correct rules & policies of the SERVICE DOG WORLD. I am happy I took & passed the written part, I learned a lot of valuable information!!
26 octobre 2026
Avis spontané
Réponse de DogAcademy
Hi Kathleen,
Thank you so much for taking the time to share your experience! You’re right, the course isn’t easy, and that’s very intentional. Service dog handlers carry real responsibility out in the world, and we want every graduate to walk away truly confident in the rules and policies that protect them and their dogs.
We really appreciate your honest feedback about the question wording, too. We’ve passed it along to our team so we can keep making the experience as clear as possible.
It means a lot to hear you found the course comprehensive and full of valuable information. Congratulations on all your hard work, and thank you for helping spread accurate information about the service dog world!
Warmly,
The Dog Academy Team
Réponse de DogAcademy
Hi Christine, thank you so much for the kind words! We’re happy to read that you’re enjoying the training materials. Wishing you and your pup continued success. If you ever need anything along the way, our team is always happy to help!
Warmly,
The Dog Academy Team
Very disappointed
The thirty minute course is actually a video that is less than 5 minutes long.
24 octobre 2026
Avis spontané
Réponse de DogAcademy
Hi Kathy,
Thank you for your feedback, and we're sorry the course didn't meet your expectations. We're reviewing the course listing now to make sure it's accurate.
We'd love the chance to make this right. Please reach out to our support team at [email/phone] and we'll be happy to help with access to additional material or a refund.
Thank you,
The Support Team
I purchased training from DogAcademy in…
I purchased training from DogAcademy in June 2026. Due to summer travel, we were unable to begin the training until August 2026. We had our first session, but our dog was extremely hyper; therefore, no training took place. We planned to schedule our next session. However, our home flooded, and we had to postpone the training. In October, since our home is still out of commission, we decided to cancel the training, and I sought a full refund. DogAcademy provided me with $650 as a refund. They told me that I was beyond the 30-day window for a full refund. This entire experience has been a travesty. I would never recommend DogAcademy to anyone.
2 juin 2026
Avis spontané
Réponse de DogAcademy
Hi Ray,
We’re truly sorry to hear about the flooding in your home. That’s a difficult situation, and we understand how stressful it must be.
We want to clarify a few details. When you purchased in June, you asked us to hold training until August 3rd, and we honored that request. Your first session took place on August 3rd, and your trainer received positive feedback afterward. After the flooding, you asked us to pause training through October, and we did.
When you contacted us in October, the purchase was well past our 30-day refund window. Before discussing a refund, we offered to transfer your training to your pup’s new home or save it for a future dog. When neither option worked for you, our management team reviewed your case and approved a $650 partial refund as an exception to our policy, given your circumstances.
We’re sorry the outcome wasn’t what you hoped for. We wish you and your family the best as you recover from the flood.
— The Dog Academy Team
Dog academy took 1795.00
Dog academy took 1795.00
Of my money. I had 10 sessions then they changed their minds and I got no more. Beware of them. Even the trainer they sent here was not well versed. Please be careful.
4 mai 2026
Avis spontané
Réponse de DogAcademy
Hi Nancy,
Thank you for taking the time to share your feedback. We’re sorry to hear you’re disappointed, and we’d like to clarify how your program was set up.
Your package included 11 sessions: a Platinum Orientation, an extended Forever Framework session, one virtual session, and eight in-person sessions, along with lifetime virtual training support. Our team reviewed this breakdown with you before and on the day of purchase, including that the “training for life” portion of the program is provided virtually.
After your orientation, our team recommended specialized behavior sessions before moving to in-person training. We provided three of these sessions (May 18, May 27, and June 6) to make sure you and your pup were set up for success. Once our behavior specialist cleared you for in-person training, you completed 11 in-person sessions with your trainer: June 8, June 19, July 6, 13, 20, and 27, and August 3, 10, 17, 24, and 31. In total, you received 14 sessions, which is more than your original package included.
Your training has not ended. Your lifetime virtual support is still available whenever you would like to use it, and our trainers would be happy to keep working with you. Please reach out to our support team anytime. We are always happy to help.
Warm regards,
The Dog Academy Team
Well worth going through.
This was defiantly a great supplement to the in-person class my pup and I are taking from Dog Academy. I am confident between this and the help of the trainer we will be able to solve the barking problem my Morkipoo has.
13 octobre 2026
Avis spontané
Réponse de DogAcademy
Hi Albert,
Thank you so much for the kind words! We’re thrilled to hear the online course is complementing your in-person training so well. Combining both is a great way to reinforce good habits, and with consistency we’re confident you and your Morkipoo will get that barking under control. Wishing you both continued success, and don’t hesitate to reach out if you need anything along the way!
Warm Regards,
The Dog Academy Team
Absolute scam
Absolute scam. Paid 1750$. They wish med me to a guy, he canceled our session day of, 30 min before he was supposed to show up. The next day this stoned guy came over to my house, manspreaded on my couch and didn’t teach me anything. Barley answered my questions. I gave him the benefit of the doubt. We then scheduled a new session and the guy didn’t even show up!
I asked to be refunded and cancel my subscription since it was in the first 30 days. They charged me 450$ for that joke of a session! I’m genuinely shocked. On their website under “refund policy” it says they will charge you for the session you’ve used “159$” and refund the remaining balance. Lies.
Save your money.
8 octobre 2026
Avis spontané
Réponse de DogAcademy
Hi Chaya,
Thank you for sharing your feedback. We’re truly sorry your experience with us wasn’t what you hoped for. We know how much you care about your pup’s training, and we wish things had gone differently.
When you let us know about a missed session, we wanted to make it right. Because that scheduling had happened outside our group chat, we didn’t have a record of it, so we reached out to learn more and look into it with your trainer. We weren’t able to hear back about it before you then asked for a refund.
We also hoped to keep supporting you and your pup, so we offered money back while we reset expectations. When you decided to cancel instead, we respected that and processed your refund. Our refund policy deducts completed sessions so our trainers are paid for their time. Your first session was a framework session, which is priced separately from a standard session. The rest of your balance was refunded to you.
Our leadership team took a second look at your concerns, and while the decision hasn’t changed, please know your feedback was heard and taken seriously.
They answer the phone when you call
9 octobre 2026
Avis spontané
Réponse de DogAcademy
Hi Pia,
Thank you so much for taking the time to leave a review! We know how important it is to reach a real person when you have questions about your pup, and we’re so glad our team was there for you when you called. Being available and responsive is something we truly care about, and it means a lot to hear it made a difference.
If there’s ever anything else we can help with on your training journey, just give us a call, and we’ll be happy to pick up!
Warmly,
The Dog Academy Management Team
Réponse de DogAcademy
Hello,
Thank you for your wonderful feedback, Gary! We’re so glad to hear that you found the training easy to learn and that our support team was there when you needed us. We truly appreciate you choosing Dog Academy and wish you and your pup continued success!
— Dog Academy
Réponse de DogAcademy
Hi Carmen, thank you so much for sharing your experience! We are excited to hear you're learning so much about service dog training. Every lesson builds a stronger bond between you and your pup, and we're honored to be part of that journey. Keep up the amazing work, and remember our team is always here if you need support along the way!
Warmly,
The Dog Academy Team
This course was very helpful and I…
This course was very helpful and I appreciate the feedback and help on the videos.. it was well designed… and easy to understand and I learned a bunch!!! Thank you to the many people who have guided me through! Blessings Cathy Jodeit
1 octobre 2026
Avis spontané
Réponse de DogAcademy
Hi Cathy,
Thank you so much for this kind review! We're so glad the course was easy to follow and that you learned a bunch along the way. Hearing that the video feedback helped means a lot, because our trainers put real care into every response they give.
It's been a joy having you as part of the Dog Academy family, and we're cheering on you and your pup as you keep putting those new skills to work. Blessings right back to you!
Warmly,
The Dog Academy Team
Very informative and helpful!
Very informative and helpful in learning how to train your dog to be a PSD
30 septembre 2026
Avis spontané
Réponse de DogAcademy
Hello,
Thank you so much, Jackie! We’re thrilled to hear that you found the information helpful and informative. We’re glad our training resources are helping you on your journey toward training your dog as a PSD.
Best regards,
Dog Academy
Réponse de DogAcademy
¡Muchas gracias, Jose! Nos alegra mucho saber que estás muy contento con nuestro servicio. Agradecemos enormemente tu confianza y tus amables palabras.
Un saludo,
Dog Academy
Great and easy
27 septembre 2026
Avis spontané
Réponse de DogAcademy
Thanks so much, Sarah! Love hearing that it was great and easy. That's exactly how it should be! Give your pup a treat from us and happy training!
Warmly,
The Dog Academy Team
I AM SO IMPRESSED BY THE ATTENTIVENESS…
I AM SO IMPRESSED BY THE ATTENTIVENESS AND HELP OFFERED BY THE FOLKS AT CHAT AND ON THE PHONE.
YOU HAVE A TERRIFIC ORGANIZATION AND SHOULD BE QUITE PROUD OF YOUR EMPLOYEES; YOU'RE CONTENT AND SIMPLIFIED EXPLANATIONS OF TRAINING AND WELL-BEING AND SERVICE THAT DOGS CAN PROVIDE TO PEOPLE WHO ARE CHALLENGED WITH DISABILITIES. THE RELATIONSHIP THAT IS TAUGHT BY YOUR PROFESSIONALS TO THEIR HANDLERS IS INVALUABLE. THANK YOU! IT ALSO PROVIDES AN AWARENESS OF THE RESPONSIBILITIES THAT THESE DOGS HAVE BEEN GIVEN TO PROVIDE A SAFE AND LOVING ENVIRONMENT TO THEIR HANDLERS. BLESSINGS TO EACH OF YOU! CATHY JODEIT
23 septembre 2026
Avis spontané
Réponse de DogAcademy
Hi Cathy,
Thank you so much for taking the time to share such kind words! It means the world to our team to hear that our chat and phone folks made you feel supported and cared for. We'll be sure to pass your message along; they'll be thrilled.
We're also so glad our training content has been clear and helpful. The bond between a service dog and their handler is truly something special, and helping build that relationship of trust, responsibility, and love is at the heart of everything we do.
Blessings right back to you, Cathy! We're honored to be part of your journey.
Warmly,
The Dog Academy Team
Harassing texts, never filled out a form
And here we go again, they said they'd escalate it, then they said they're taking it serious, then I've gotten 4 more texts from them. If anyone else is getting this harrassment, send me a question here to I can add you to the legal action we'll be taking. This is now 10 times I've gotten texts and asked them to stop 6 times now.
24 septembre 2025
Avis spontané
Réponse de DogAcademy
Hi Jay,
We sincerely apologize for the frustration these messages have caused. Your review only included a first and last name, which gave us very little to work with when trying to locate the account. Once we were able to look into it further, we found that your phone number was associated with an account under another woman’s name rather than yours, which caused a delay in resolving this.
Your number has now been removed from that account and is on our do-not-contact list, so you should not receive any further messages from us. Our team has also followed up with you by email.
Thank you for your patience, and we’re sorry again for the inconvenience.
Sincerely,
The Dog Academy Team
Great training!
Very easy courses to follow and very informative. My dog was able to learn the training and do it successfully.
18 septembre 2026
Avis spontané
Réponse de DogAcademy
Hi Baylee,
Thank you so much for the great review! We're happy to hear the courses were easy to follow and that your pup picked up the training so successfully. That's exactly what we love to see!
Keep up the amazing work, and give your dog a treat from all of us.
Warmly,
The Dog Academy Team
My dog and I are having so much fun…
My dog and I are having so much fun learning these new things and reviewing what she already knows. Thank you for such great instructional courses. I am so happy we are part of Dog Academy.
23 septembre 2026
Avis spontané
Réponse de DogAcademy
Hi Marcus & Sandi,
Thank you for sharing this! We love hearing that you and your pup are having so much fun learning new skills and brushing up on the ones she already knows. Training should be a joy, and it sounds like it truly is for you two!
We're so happy to have you as part of the Dog Academy family. Give her some extra pets from all of us!
Warmly,
The Dog Academy Team
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