That was MORE DIFFICULT THAN I imagined it would be. Questions were worded 'tricky' in my opinion. The course is comprehensive and loaded with great facts & information needed to spread the correct... Voir plus
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Lisez les avis des autres
I had questions on how to set up PSD training for my dog Mocha and I was transferred over to a line that could help me with. Jacob made the payment process and overall process extremely easy! and help... Voir plus
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Christian was prompt every session. He explained everything he was doing and the reason why. He was firm, yet gentle with my very anxious dog. He answered all my questions and provided tips. After eve... Voir plus
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This was defiantly a great supplement to the in-person class my pup and I are taking from Dog Academy. I am confident between this and the help of the trainer we will be able to solve the barking pro... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Online dog training that really works. 95% Cheaper than professional in-person training, same great results.
Coordonnées de contact
1321 West Causeway Approach, 70471, Mandeville, Etats-Unis
- (605) 620-1786
- support@dogacademy.org
- dogacademy.org
4,4
Excellent
2 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 86 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Progress after a 6 week absence due to family emergency
Dallas digressed due to me having to go to California for a family emergency. I was gone 6 weeks, so his progress had a setback. However, Brianna has met with us 2 times since my return January 9, 2026. Dallas is beginning to get some of the muscle memory back. We are doing another public outing Sunday, January 25. We'll see if he continues to regain what was lost.
19 janvier 2026
Avis spontané
Réponse de DogAcademy
Thank you for sharing your experience! We’re so glad Brianna has been able to support you and Dallas as you get back into training. Setbacks can happen, especially after time away, but it’s wonderful to hear he’s already regaining his muscle memory. We’re cheering you on for your upcoming public outing and continued progress 🐾
Dog Academy is Wonderful!
The trainer we were assigned (David O’Neil) was wonderful! He was patient with both my puppy and I at all times. I would highly recommend him to anyone, especially someone with 0 experience with puppies.
The rest of the Dog Academy staff that I felt with was also very friendly and knowledgeable.
14 janvier 2026
Avis spontané
Réponse de DogAcademy
Thank you so much for your kind feedback! We’re so glad to hear you had a wonderful experience with David and our team. His patience and support truly make a difference, especially for new puppy parents. We appreciate the recommendation and are grateful you chose Dog Academy 🐶💛
The Dog Academy Totally Exceeded my Expectations
I was so impressed with the Dog Academy. They immediately fulfilled my order, provided the course link and responded to my calls asking for additional support. The best part of this experience was the course content. It was comprehensive, easy-to-implement and tips that really work. I have attended many training classes over the years, and this course was the clearest, most effective and user-and-dog friendly. Every dog owner should take this course!
19 janvier 2026
Avis spontané
Réponse de DogAcademy
Thank you so much for the kind words! We’re thrilled to hear you had such a great experience and found the course clear, effective, and easy to implement. It truly means a lot to us, and we’re so glad to support you and your dog along the way 🐾
This has been an amazing experience all…
This has been an amazing experience all the way around from ordering, the learning materials, instructions information, awesome professional and pleasant customer service. I’ve always been able to get a live person on the phone to answer all my questions. I highly recommend their services to everyone it’s been fast, efficient, and informative.
19 janvier 2026
Avis spontané
Réponse de DogAcademy
Thank you so much, Tonya Jones, for your kind and thoughtful review! We’re thrilled to hear that you had such an amazing experience-from ordering and learning materials to our customer service. It truly means a lot to know our team was able to support you every step of the way. We appreciate your recommendation and are grateful for the opportunity to serve you!
Réponse de DogAcademy
Hi Nikki,
Thank you so much for your feedback! We’re really glad you found the course easy to navigate and had a positive experience with our customer service. We appreciate you taking the time to share your thoughts.
trust enjoyed the journey and learned a lot as a pet owner. My experience was excellent
trust enjoyed the journey and learned a lot as a pet owner. My experience was excellent
15 janvier 2026
Avis spontané
Réponse de DogAcademy
Thank you so much, Idalmis! 😊
We’re thrilled to hear that you enjoyed the journey and learned so much along the way. Knowing you had an excellent experience as a pet owner truly means a lot to us. Thank you for trusting the program and being part of it!
buyer beware
I’m sure they’re great for some but I wish I’d listened to the reviews online before buying.
We had only 1 trainer in our area who was not to our liking. They refused to refund us and said we should just do virtual training with them instead. I was trying for over a month to get a refund and they kept saying it was impossible. I finally made a complaint on BBB and my refund was resolved within 12hrs. They’re not a trustworthy company.
15 janvier 2026
Avis spontané
Réponse de DogAcademy
Danielle — thank you for taking the time to share this feedback. We’re truly sorry for the frustration and experience you described, and we understand why this left you feeling disappointed.
While we never want a client to feel “stuck” or unheard, we take full accountability that your situation should have been handled more efficiently and with clearer communication from the start. Since your experience, the appropriate teams have been coached on how this could have been managed better to improve the overall client experience and prevent situations like this from happening again.
We are glad your refund was ultimately completed, but we recognize it should not have taken the amount of time and effort that it did to reach that resolution.
— The Dog Academy Team 🐶
Very good program
Very good program, well made, well explained, fun for the dog and the owner. I feel confidant after doing the training and my dog loves it. Thabks so much, i would recommand this program to every dog owner, service dog or not.
14 janvier 2026
Avis spontané
Réponse de DogAcademy
Thank you so much, Valerie!
We’re really happy to hear that you found the program clear, fun, and confidence-building and even happier that your dog loves it too. Your recommendation truly means the world, and we’re so grateful you took the time to share your experience. Thanks again for trusting us with your training journey!
We filled out an online form for this…
We filled out an online form for this company and called and when we found out the cost, we asked for to receive a formal brochure, but Lauren said their was nothing that could be provided. When spending thousands of dollars, one would think this is available. We decided not to move forward based on this. We asked to be placed on do not call list, but still getting texts and calls.
9 janvier 2026
Avis spontané
Réponse de DogAcademy
Thank you for sharing your experience with us. We’re truly sorry to hear how stressful this has been, and we understand how difficult this process can be. At this time, we’re unable to locate your account with the information provided, so we’ve requested additional details to better assist you. We look forward to connecting with you directly, clarifying everything, and correcting this experience as quickly as possible.
Please feel free to reach out to Dog Academy Customer Support at support@dogacademy.org
or 602-223-1971 so we can assist you right away.
— Dog Academy Customer Support Team 🐾
Very caring!
I spoke with Lauren Hawkins today and had the best experience! She honestly cared about the concerns I that I have with my dog and helped me find the best plan. I'm excited to get started! Thanks Lauren!
12 janvier 2026
Avis spontané
Réponse de DogAcademy
Hello,
Thank you so much, Sandy! We truly appreciate your kind words. Lauren will be thrilled to hear this—she’s passionate about making sure every pet parent feels heard and supported. We’re excited to get started with you and your dog, and we’re always here if you need anything along the way!
So far so good
So far so good. I was a bit sceptic with this company for a few months, because of the random numbers calling me & for other reasons. I just completed the written test. Thank goodness I have been training my dog on most of these things for over a year 1/2. This program is great even if you don’t want to have a service dog! It explains how to train & how a well behaved dog should act! Plus you have help if needed. I highly recommend this program for anyone getting a new puppy. Get them started off with good manners from the beginning.
10 janvier 2026
Avis spontané
Réponse de DogAcademy
Hi JackyBlu,
Thank you so much for taking the time to share your experience!
It’s wonderful to hear that you found the program helpful not just for service dog training, but also for building strong foundations and good manners in any dog. That’s exactly what we aim for. And of course, knowing support is there when needed makes all the difference. Thanks again for the recommendation, and great job giving your pup such a strong start!
My experience was amazing…
My experience was amazing professionally kind people
7 janvier 2026
Avis spontané
Réponse de DogAcademy
Hello,
Thank you so much, James! We truly appreciate your kind words. We’re glad you had an amazing experience and that our team’s professionalism and kindness stood out. We look forward to serving you again!
Lauren was so helpful and reassuring
Lauren was so helpful and reassuring! I called to get some information on options, but the information and reassurance she provided inspired me to make a quick decision.
7 janvier 2026
Avis spontané
Réponse de DogAcademy
Hello,
Thank you so much, Amy, for sharing your experience! We’re thrilled to hear that Lauren was able to provide helpful information and reassurance when you needed it. It’s wonderful to know she made the process feel clear and comfortable enough for you to move forward with confidence. We truly appreciate your trust in us!
This company is just amazing I had…
This company is just amazing I had purchased the full VIP package and boy ways it worth it me and King are finding them very useful.
5 octobre 2025
Avis spontané
Réponse de DogAcademy
Hello,
Thank you so much for the amazing feedback! We’re thrilled to hear that you found the full VIP package worthwhile and that you and King are getting great value from it. Your support truly means a lot to us, and we’re excited to keep delivering results for you!
We changed our mind and they won’t…
We changed our mind and they won’t refund the money. We have not used any of the sessions
4 janvier 2026
Avis spontané
Réponse de DogAcademy
Hi Laura,
Thank you for sharing your feedback. We’re sorry to hear that you decided not to move forward, but we do want to clarify that a full refund has been processed for your purchase. Please note that it may take 7–10 business days for the funds to reflect back in your account, depending on your financial institution.
We hope to have the opportunity to work together in the future. If you have any questions in the meantime, we’re always here to help.
Warm regards,
Dog Academy Team
After 3 excuses I still have no trainer…
After 3 excuses I still have no trainer at home but plenty people calling me to make excuses.
100x people to help online but jo good reliable trainers. Especially Anthony full of excuses apparently only works at his convenience not his schedule. I will be seeking full refund
28 décembre 2025
Avis spontané
Réponse de DogAcademy
Hi Luis,
Thank you for taking the time to share your experience. We’re truly sorry for the frustration this has caused and understand why this situation has been disappointing.
Our team has reached out to you directly so that we can work together toward a resolution. Please let us know a convenient time to call you, or feel free to call us whenever it’s convenient so we can address your concerns and discuss next steps, including a resolution that feels fair to you.
We appreciate the opportunity to make this right.
Best regards,
Dog Academy Team
Muy bueno el curso aprendí cosas que no…
Muy bueno el curso aprendí cosas que no Sabia cómo manejar a mi mascota
23 décembre 2025
Avis spontané
Réponse de DogAcademy
Hola Erika, ¡gracias por compartir tu experiencia! Nos encanta saber que el curso te ayudó a aprender cosas nuevas y a manejar mejor a tu mascota. Eso es exactamente lo que buscamos lograr. ¡Gracias por confiar en Dog Academy!
— Dog Academy
courtney was very helpful and made…
courtney was very helpful and made signing up easy
20 décembre 2025
Avis spontané
Réponse de DogAcademy
Hi Louis, thank you for taking the time to share your experience! We’re glad Courtney was able to make the sign-up process easy and helpful for you. We appreciate you choosing Dog Academy!
— Dog Academy
Courtney was extremely patient and kind…
Courtney was extremely patient and kind and she made this experience with this organization an absolute joy
19 décembre 2025
Avis spontané
Réponse de DogAcademy
Reply to Lundon
Hi Lundon, thank you so much for your kind words! We’re thrilled to hear that Courtney’s patience and kindness made your experience such a positive one. We’ll be sure to pass along your feedback—she’ll really appreciate it!
— Dog Academy
Excellant Customer Service
Lauren explained the entire process of training for my dogs: helped to identify which program would work best for my 5 year old and my 5 month old. Clear, concise, & professional phone conversationalist. Best of all she was fun to work with-a sort of person I would like to meet!
19 décembre 2025
Avis spontané
Réponse de DogAcademy
Hi Diane, thank you for such a thoughtful and detailed review! We’re thrilled to hear that Lauren was able to clearly guide you through the process and help find the right programs for both of your dogs. We love that you enjoyed working with her—she’ll be so happy to hear this! Thanks again for choosing Dog Academy.
— Dog Academy
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