Domestic and Commercial Heating 

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Lisez les avis des autres

Noté 1 sur 5 étoiles

I had my boiler serviced by this company, and shortly afterwards I noticed it was leaking from the bottom. I contacted the owner, who came out after 3 months to inspect it but insisted there was... Voir plus

Noté 4 sur 5 étoiles

An honest review. There was lots of good things about the service we recieved. The price was very good to have a new bathroom. They worked hard and we are mainly pleased with the result. Sadly the sin... Voir plus

Noté 5 sur 5 étoiles

Just agreed a fixed price with Prem! They offered me very practical solutions after my system was leaking water and the leak was virtually untraceable. Chandan came to my place in the night and went... Voir plus

Noté 5 sur 5 étoiles

A fantastic service from start to finish. When boiler broke down on Saturday, to getting the best quote (out of 5 requested), Monday, to accepting and offered next day installation. The chaps tu... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de chauffage
  2. Magasin de systèmes de climatisation
  3. Plombier

Écrit par l'entreprise

We are knowledgeable heating engineers with rigorous training in Gas Boilers and deal with all manufacturer's such as Vaillant, Worcester Bosch, Viessmann, Baxi, Main, Ideal, Keston and many more.. Get in touch with our friendly team to avail best price on your new boilers. We beat any price by a minimum of £50 on any competitor quotes


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Tous les avis

(137)

11 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent customer service and prompt, effective Sercvice

Excellent customer service from Booking team who responded quickly to a to the need to replace leaking gas boiler and had surveyed the site, listened my particular needs that would accommodate a Solar Heating system at a future date, recommended the best available option and arranged interest free ,11 monthly payments for the balance of the outstanding invoice, once the deposit had been made and then had their qualified, ' Gas Certified' Engineer on site at 8.am the following morning to carry out the boiler exchange.
Work was completed and system flushed and tested by mid afternoon, in what could be described as,' a challenging site'.

I was extremely impressed with the patience and support of the Administration Team, (Mr Prem Kumar ), who guided me through every step of the process and followed up with the Gas Safety certificate, The Warranty registration with the Boiler Manufacturer. Highly recommended,
John Johnson
London NW4

24 août 2018
Avis spontané
Noté 1 sur 5 étoiles

Be wary of them

Regrettably, I chose the cheapest quote from boiler quotes and chose domestic and commercial heating to install a new boiler. On the day, their engineer refused to install as it would have taken him 2 days and he was assigned elsewhere the next day.After many calls to their office , the engineer agreed, but the boiler was installed NOT where agreed but where it suited the engineer. Since then I've had leak from the condenser pipe which was not rectified properly and still leaks. I also have rain water coming onto the boiler from the roof where the flue goes out. The water is going in the boiler with all electrics involved.Sent them emails with videos of leak,made many calls but they don't want to know. Spoke to a Mr Prem and a Mr Chandon. Absolute regret dealing with them.I will inform Worcester as the boiler is under guarantee I think you need to know who they are as I honestly believe they are selective in who they give after sales service to.

14 juillet 2018
Avis spontané
Noté 5 sur 5 étoiles

Friendly service the two engineer's…

Very good company Friendly service the two engineer's that came to do the work great guys, did not stop cleaned all the mess helpful would recommend to anyone and best of all there quote was the cheapest on the internet for the work that they carried out, all other quotes that I received no one could beat them I tried loads of people and i mean loads.

18 mars 2018
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Excellent service. Excellent value for money. Friendly people who are very approachable. Would recommend.

9 mars 2018
Avis spontané
Noté 3 sur 5 étoiles

They do not return if there is an issue!

Installed a new boiler and removed the old one. Work was done well but we soon realised there was an issue a week later.

Despite the warranty, they never come back to fix an issue. Kept avoiding my calls. Had to call a different company to sort out the fault.

15 septembre 2017
Avis spontané
Logo de Domestic and Commercial Heating

Réponse de Domestic and Commercial Heating

Hi Rachel,
I'm sorry to hear this. We can help you to resolve the issue, can you please contact us on admin@domcomheating.co.uk Or 03301131999
I'm afraid we couldn't figure out your details in our data base using your display name(Rachel Adams) So can you please contact us at your earliest convenience. So that we can look into the matter and resolve it for you
Thank You
Admin
Dom Com Heating Team

Second Appeal

26/09/2017

Hi Adam Rachel,

We've been trying to validate your review since you reviewed us . Unfortunately we couldn't find your details on our systems using your display name (Adam Rachel). It will help us validate your review if you give us your installation address. Can you please contact us on admin@domcomheating.co.uk or 03301131999.

Regards
Admin Team
DomCom Heating

Third Appeal

18/10/2017

Hi Adam Rachel,

We've been waiting since a month to hear from you, Hence there was no reply for the appeals we made so the review is considered to be invalid and we presume that you are not our customer.

Kind Regards
Admin Team
Dom Com Heating

Noté 5 sur 5 étoiles

Wonderful customer service

Excellent and very friendly service both serveyer and installing engineer. Much cheaper than the other. Neat and tidy after workmanship. Recommend everyone to use their service.

22 juin 2016
Avis spontané

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