www.domli.co.uk Avis 

1 768
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

After promptly receiving the sample, we were impressed enough by the wooden top quality & look that we ordered the 2m length piece. This arrived within 3 days. High quality wood that our joiner also c... Voir plus

Noté 5 sur 5 étoiles

Really impressed with both quality and service. Best designed floating shelves we've ever installed - the levelling bolts are brilliant! Beautifully finished wood, extremely well packaged so it arrive... Voir plus

Noté 5 sur 5 étoiles

Service from this company was excellent. From my initial enquiry to delivery was superb, I asked for some custom made shelves as wanted slight different lengths to the standard ones and they came ba... Voir plus

Noté 4 sur 5 étoiles

I was missing two parts of my order. This has caused an assembly delay and setting up my home office. The product itself is lovely. Despite the issues with delivery, customer service has been fabulou... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de rénovation

Écrit par l'entreprise

At domli, we specialise in providing natural, high-quality products for your home. Solid oak chopping boards, floating shelves and custom desks are just some of the unique items that our product experts have curated from around the globe. Sustainably sourced with swift delivery - that's the domli difference.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 93 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(1 768)

588 avis reçus au cours des 12 derniers mois

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Noté 4 sur 5 étoiles

I was missing two parts of my order

I was missing two parts of my order. This has caused an assembly delay and setting up my home office. The product itself is lovely. Despite the issues with delivery, customer service has been fabulous with speedy responses and my delivery fees were refunded.

24 septembre 2026
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Réponse de www.domli.co.uk

Thank you for taking the time to leave a review, and we're sorry that two parts were missing from your order. We understand how frustrating it is to have assembly held up, especially when you're setting up your home office.

Our team has been in touch with you directly and we're glad you now have your complete order.

Noté 5 sur 5 étoiles

Service from this company was superb and beautiful shelves

Service from this company was excellent. From my initial enquiry to delivery was superb, I asked for some custom made shelves as wanted slight different lengths to the standard ones and they came back to me within minutes of my enquiry. I purchased them and they were delivered within days of my order. The shelves are beautiful quality. We haven’t put them up yet but I’m sure they will look amazing. Would not hesitate to recommend this company.

24 septembre 2026
Noté 4 sur 5 étoiles

Due to poor packing the shelf slipped…

Due to poor packing the shelf slipped out of the cardboard when it was being delivered hitting a hard floor by the delivery driver.

17 septembre 2026
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Réponse de www.domli.co.uk

Thank you for taking the time to share your feedback, and we're sorry to hear your delivery didn't go as smoothly as expected.

The shelf should have had secondary packaging to prevent this happening. We've emailed you to find out a little more, so we can understand what happened.

We've also passed your comments to our warehouse team so they can look into how your order was packed and handled.

Noté 5 sur 5 étoiles

I made an online purchase of an oak…

I made an online purchase of an oak table on a Thursday and is was delivered the following Monday. Exceptional quick!
It arrived well packed and in perfect condition. I'm impressed.
Very good quality and the extending mechanism works well.
Solid oak and good value.

24 septembre 2026
Noté 5 sur 5 étoiles

5 stars for customer service.

5 stars for customer service.
We bought a dining table from domli, and had a couple of issues, but the customer servic rep Wim was absolutely brilliant. He kept us informed throughout the resolution of our issues and responded very quickly to all emails. The issues were resolved because of advice and suggestions he provided, and we are now very pleased with our new extending dining table

17 septembre 2026
Noté 5 sur 5 étoiles

Excellent Service

The delivery was extremely quick and all the items well packed. As far as the items are concerned we are really pleased with the quality and would use Domli again

23 septembre 2026
Noté 5 sur 5 étoiles

Easy ordering experience

Easy ordering experience. The quality of the shelves is exceptional and matches our worktops in the kitchen perfectly. Delivery was also well informed and on time. Great! We will certainly not hesitate to order from you again when we need something that you can provide

23 septembre 2026
Noté 1 sur 5 étoiles

Not sure I'm happy being charged over…

Not sure I'm happy being charged over £12 for a return when delivery was half that price. Won't be using Domli again.

23 septembre 2026
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Réponse de www.domli.co.uk

Hi, thank you for your feedback, and we're sorry the return cost came as a surprise.

If an item comes back because of damage or a problem with the order, we don't charge for the return. When a return is due to a change of mind, we pass on the courier's collection charge. The courier sets this based on the size of the item and the collection postcode, so it can differ from what was charged for delivery.

Noté 5 sur 5 étoiles

Great customer service

Great customer service and answered all questions quickly and efficiently prior to ordering. The desk is excellent quality and looks brilliant. Would highly recommend.

10 septembre 2026

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