Joined for £50 bingo bonus( didn't win a game with bonus or the £10 desposited) deposited £10 received the bonus straight away 1. No information on how it all worked had to find in the help cen... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Im really happy with the experience so far , apart from how long it takes for a withdrawal to be paid most other sites are instant or within an hour but it’s been 24 hrs since I’ve made the withdrawa... Voir plus
L'entreprise a répondu
When I signed up as usual i was a bit wary however after depositing I was gifted free spins. I managed to win and the withdrawal process looked a bit scary but after talking to someone on the Live Cha... Voir plus
L'entreprise a répondu
I would very highly recommend dotty bingo to all my family and friends nothing is too much trouble for them I would also like to give them 10/10 for their excellant service
L'entreprise a répondu
À propos de l'entreprise
Dotty Bingo
Écrit par l'entreprise
- Join us and thousands of friendly roomies at Dotty Bingo to chat, play online bingo and check out our exciting range of online slots!
- Our response to the current situation
- At Dotty Bingo, we’re all working from home to keep the company running as close to ‘business as usual’ as possible. This means our site is fully operational as normal and our friendly Customer Service team are on hand any time of day or night on our 24/7 Live Chat to answer any queries.
- Our approach to Safe Gaming
- Responsible gambling always has been and always will be of the utmost importance to us. At this sensitive time, we will be increasing our proactive customer interactions and adding additional player protection measures. We have a wide range of responsible gambling tools available on our site to all our customers and we are always here to help and offer advice on safe gaming.
- Getting in touch
- For any queries, please contact us at support@dottybingo.com or visit our site to speak with our Customer Service team via our 24/7 Live Chat.
Coordonnées de contact
Royaume-Uni
- support@dottybingo.com
- dottybingo.com
4,1
Bien
2 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 94 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Online chat very helpful
Rachel on the chat tonight was very helpful and sorted my problem out efficiently and politely. It was resolved which was good . I recommend any problems you may have to use the online chat service .
22 septembre 2025
Avis spontané
Réponse de Dotty Bingo
Good morning Jan,
Thank you so much for taking the time to provide Feedback.
Delighted that Rachel was her usual efficient & polite self. We really appreciate that you rate our Online Chat Service so highly, remember any queries whatsoever, they are available 24/7.
Kind regards
The Dotty Bingo Team
Teresa gave me thorough explanation…
Teresa gave me thorough explanation with a kind attitude
16 septembre 2025
Avis spontané
Réponse de Dotty Bingo
Hi Ricardo,
Thank you for your review. We're pleased to know our efforts made a positive impression, it’s always our aim to deliver with both care and consistency
Regards,
The Dotty Bingo Team
Nit verry great site play..just eats…
Nit verry great site play..just eats and don't play great
15 septembre 2025
Avis spontané
Réponse de Dotty Bingo
Good morning Fiona,
Thank you for taking the time to leave a review. We are very sorry to hear that you have not had a better experience.
Please be advised that our generous RTP Rates are clearly displayed and accessible on the Website www.dottybingo.com
Like all reputable and licensed operators, our games are completely random, and we have no influence on their outcomes. Their randomness is reviewed by an accredited independent party to ensure that they are both random and fair.
There are complex random number generator (RNG) algorithms in place, which are not controlled or manipulated by the casino.
Please take the time to reach out to our Customer Support Team to discuss your experience further. They are available 24/7 either by Live Chat or Email. Thank you!
Kind regards
Team Dotty
Bitterly Disappointed
Absolutely disgusting site that took all my remaining bonus of £29.95 because i didn't wager the whole £50 amount within 48 hours of opening account. Spoke to live chat and was told i should have read the t&c's. The 2 times i won were added to the bonus anyway so i was never going to clear the bonus. The site is an absolute con and i would recommend never joining to begin with. Forewarned is Forearmed.
12 septembre 2025
Avis spontané
Réponse de Dotty Bingo
Hello Mr Dunne,
Thank you for taking the time to provide Feedback.
We are truly sorry that your Welcome Offer expired, we do appreciate that the 48 Hour time-frame can be a challenge for some people. May I ask that you reach out to our Customer Support Team to discuss this further when you have time. I am quite sure that the Team can explore & resolve this issue for you.
You may contact them by Live Chat 24/7 or by Email support@dottybingo.com thank you.
Kind regards
The Dotty Bingo Team
Tereza is so helpful and so nicely…
Tereza is so helpful and so nicely person to help with everything. Thank you
8 septembre 2025
Avis spontané
Réponse de Dotty Bingo
Hi Marta,
Thank you for your lovely feedback! We’re so glad Tereza was able to assist you, we’re lucky to have her on the team.
Regards,
The Dotty Bingo Team
Well I'm still waiting for my…
Well I'm still waiting for my withdrawal so then I can close my account down I think it's disgusting don't want to pay up because now I'm on here complaining that's why keep up the good work dotty I will be back
6 septembre 2025
Avis spontané
Réponse de Dotty Bingo
Hi Suzanne,
Thank you for sharing your feedback. We’re truly sorry to hear about the delay with your withdrawal — we understand how frustrating this must feel. Please rest assured that we never withhold payments because of reviews or complaints, and our team is always committed to processing withdrawals as quickly as possible.
If you could reach out to our support team with your account details, we’ll be more than happy to look into this for you right away and make sure everything is resolved smoothly.
We appreciate you taking the time to share your experience and we’ll do our best to turn this around for you.
Best regards,
Dotty Bingo
Help with withdrawal
Having chatted with Paul, he was quick at responding and really helpful with a query about a withdrawal i made yesterday, thank you again.
3 septembre 2025
Avis spontané
Réponse de Dotty Bingo
Hi Courtney,
Thank you for your thoughtful review. We're pleased to hear that Paul was able to assist you promptly and helpfully with your withdrawal query. Your feedback is greatly appreciated, and we’re always here should you need further support.
Regards,
The Dotty Bingo Team
Teresa was very helpful and quick too👍
2 septembre 2025
Avis spontané
Réponse de Dotty Bingo
Hi Pamela,
Thank you for your kind words! We’ll be sure to pass the praise on to Teresa, she’ll be thrilled to hear it!👍
Regards,
The Dotty Bingo Team
Réponse de Dotty Bingo
Hi Laura,
Thank you for the high praise! We're honoured to be your top choice and will continue striving to exceed expectations.
Regards,
The Dotty Bingo Team
Had a question
Had a question, Savannah was very efficient and helpfull, answered question immediately
29 août 2025
Avis spontané
Réponse de Dotty Bingo
Hi Elizabeth,
Thanks very much for taking the time to leave a review.
We are delighted that Savannah was her usual efficient & helpful self when assisting you. We will pass along your lovely feedback to her, thank you!
Kind regards
The Dotty Bingo Team
I spoke to a lady called Teresa and she…
I spoke to a lady called Teresa and she was very polite and sorted my querie strate away teresa knows her job very well i liked talking to her
27 août 2025
Avis spontané
Réponse de Dotty Bingo
Hi Catherine,
Thank you for your kind words! Teresa will be delighted to hear she made your day a little easier, she truly is a star at what she does.
Regards,
The Dotty Bingo Team
Had a great experience with Dotty bingo…
Had a great experience with Dotty bingo through live chat today!
Teresa was quick to help and advise me with my query she was polite and professional and quickly helped me with my query fantastic customer service skills ☺️
Thanks again Teresa☺️👍🏻
25 août 2025
Avis spontané
Réponse de Dotty Bingo
Hi Sarah,
Thank you for sharing your wonderful experience! We’re so glad to hear that Teresa provided you with quick, polite, and professional assistance. Our team is dedicated to delivering fantastic customer service, and it’s great to see it reflected in your interaction. We’ll be sure to pass along your kind words to Teresa! If you have any more questions or need assistance in the future, feel free to reach out. Happy gaming! 😊🎉
Regards,
The Dotty Bingo Team
Réponse de Dotty Bingo
Hi Kelly,
It's great to hear that you found the support helpful! If you have any more questions or need assistance with anything else, feel free to ask. Enjoy your day! 😊
Regards,
The Dotty Bingo Team
Just signed up and seemed good so far
24 août 2025
Avis spontané
Réponse de Dotty Bingo
Hi Em,
Welcome aboard! Glad to hear we’ve made a good first impression, now to keep it that way!
Regards,
The Dotty Bingo Team
Teresa was very polite and immediately…
Teresa was very polite and immediately helpful.
24 août 2025
Avis spontané
Réponse de Dotty Bingo
Hello Edith,
Thank you so much for taking the time to leave a review.
Delighted that you have found Teresa to be very polite & helpful. She is great and always on hand to offer assistance. We will pass on your lovely words to her!
Kind regards
Team Dotty
I contacted Amanda about my withdrawal
I contacted Amanda about my withdrawal. She assured me when I would receive it. Great service. Thank you
23 août 2025
Avis spontané
Réponse de Dotty Bingo
Hello M T,
Thank you so much for your positive Review.
We are so pleased that Amanda has provided you with great service. Enjoy spending your winnings!
Kind regards
Team Dotty
Fantastic customer service from paul…
Fantastic customer service from paul great communication and very helpful and allso other customer services folks i had to deal with on this great site keep up the good work u all derserve a good pay rise thank you once again
21 août 2025
Avis spontané
Réponse de Dotty Bingo
Hello Lee,
Many thanks for your kind & heartfelt review.
Absolutely delighted that Paul & our Customer Services Team have been very helpful to deal with. Thank you for also stating that it is a great Site, we think so too 😊️. Your recommendation for a good pay rise is greatly appreciated & will also be passed along!
Regards
Team Dotty
I don't understand how you can give 4…
I don't understand how you can give 4 stars to this site, you never win here, playing one game you have to win at some point but here you will never get anything, completely bad site, pure money scam
20 août 2025
Avis spontané
Réponse de Dotty Bingo
Hi Guntra,thanks for your review. We’re really sorry to hear you feel disappointed. Our games use completely random outcomes, so wins can’t be guaranteed, but they are always fair and regulated. We always want players to enjoy the experience, so if you’d like us to check your account or answer any questions, our Support team will be happy to help.
The customer service.
The customer service. I received from TERESA Was excellent .👍👍👍
19 août 2025
Avis spontané
Réponse de Dotty Bingo
Hi Selina,
Thank you for the great feedback! We’re so glad Teresa was able to assist you — we’ll be sure to pass on the kind words. 👍😊
Regards,
The Dotty Bingo
Great customer service
I've just signed up and I havent played yet as I had a problem with my deposit and I didn't get the bonus I thought i was meant to get, so i contacted them and spoke to emil, who was lovely and sorted things straight away and added a £30 bonus and spins to my account, so im now away to have some fun playing bingo a very happy lassie 😊. So far I would definitely recommend.
18 août 2025
Avis spontané
Réponse de Dotty Bingo
Hi there,
Thank you for your kind words! We're so pleased Emil was able to help and get everything sorted for you. Enjoy your games, we’re delighted to have you with us!
Regards,
The Dotty Bingo Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.