Sadly after being a player on here for many hears i have now closed my account. My £40 weekly limit imposed by the site is gone in 5 minutes. Cant build let alone withdraw so unfortunately i have deci... Voir plus
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Lisez les avis des autres
Definitely 5 stars. I was paid my withdrawal the next day and have since won again. Dont listen to the bad reviews I think they are done too soon and people don't think they'll be paid but they will.... Voir plus
L'entreprise a répondu
Thank you Maria for your kind gesture,and it was a great privilege to get chatting to you tonight take care
L'entreprise a répondu
Denisa M simply helped me and I am very grateful for responding to my message so quickly.
L'entreprise a répondu
À propos de l'entreprise
Rosy Bingo
Écrit par l'entreprise
- Rosy Bingo is an online bingo site that offers exciting rewards and exclusive offers to its players. With fun bingo rooms, chatroom games, a host of online slots with new additions each month and amazing prizes, it’s safe to say everything is rosy at Rosy Bingo!
- Our response to the current situation
- At Rosy Bingo, we’re all working from home to keep the company running as close to ‘business as usual’ as possible. This means our site is fully operational as normal and our friendly Customer Service team are on hand any time of day or night on our 24/7 Live Chat to answer any queries.
- Our approach to Safe Gaming
- Responsible gambling always has been and always will be of the utmost importance to us. At this sensitive time, we will be increasing our proactive customer interactions and adding additional player protection measures. We have a wide range of responsible gambling tools available on our site to all our customers and we are always here to help and offer advice on safe gaming.
- Getting in touch
- For any queries, please contact us at support@rosybingo.com or visit our site to speak with our Customer Service team via our 24/7 Live Chat.
Coordonnées de contact
Royaume-Uni
- support@rosybingo.com
- rosybingo.com
4,1
Bien
1 k avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Sadly after being a player on here for…
Sadly after being a player on here for many hears i have now closed my account. My £40 weekly limit imposed by the site is gone in 5 minutes. Cant build let alone withdraw so unfortunately i have decided to close my account.
4 mai 2026
Avis spontané
Réponse de Rosy Bingo
Hello,
Thank you for sharing your review. We’re sorry to hear that there has been a disruption to your time with us.
To make sure your case is reviewed in depth, we’ve reached out through the Trustpilot review form so we can gather the information needed to look into your account directly and help move things along for you.
Kind regards,
Rosy Bingo Team
Denisa M simply helped me and I am very…
Denisa M simply helped me and I am very grateful for responding to my message so quickly.
2 mai 2026
Avis spontané
Réponse de Rosy Bingo
Hello Ewa,
Your comments about our agent are very much appreciated. The team puts a lot of effort into making customers feel looked after, and we’re pleased this was your experience.
We’ll make sure your words are shared with them. It’s always encouraging to see their care and attention reflected back in this way.
It’s also a reminder of why personal service is so important in what we do.
Thank you again for your feedback. We’re glad your experience left such a positive impression.
Kind regards,
Rosy Bingo Team
Thank you Maria for your kind…
Thank you Maria for your kind gesture,and it was a great privilege to get chatting to you tonight take care
3 mai 2026
Avis spontané
Réponse de Rosy Bingo
Hello Alison,
Thank you for recognizing the help you received from our agent. Their focus is always on making sure customers feel supported, and your comments show that effort came through.
We’ll make sure your review reaches them. Feedback like this is a boost for the whole team and confirms we’re delivering the right level of care.
It’s important to us that you left with a good impression, and your review helps highlight the value of that.
We appreciate your words and are happy your experience was so positive.
Kind regards,
Rosy Bingo Team
Updated to 5 stars
Definitely 5 stars. I was paid my withdrawal the next day and have since won again. Dont listen to the bad reviews I think they are done too soon and people don't think they'll be paid but they will. Definitely my favourite casino now. Also like to add i spoke with alina on the chat and she was so helpful
29 avril 2026
Avis spontané
Réponse de Rosy Bingo
Hello Raymond,
Thank you for your review. We’re very pleased to hear that your withdrawal was processed promptly and that everything worked smoothly.
Quick access to funds is something customers tell us matters most, so knowing that your experience matched that goal means a lot. It’s an area we continue to focus on, and feedback like this confirms we’re moving in the right direction.
We want every customer to feel confident that their transactions are handled swiftly and securely, and it’s encouraging to know that this was your experience.
Thank you once again for sharing your positive feedback with us.
Kind regards,
Rosy Bingo Team
Really glad I joined rosy bingo,it's an…
Really glad I joined rosy bingo,it's an excellent site,and the customer service is amazing! Happy to be on board😀
28 avril 2026
Avis spontané
Réponse de Rosy Bingo
Hi Wendy,
Thank you so much for taking the time to share your review with us! We truly appreciate your feedback and are pleased to hear you had a great experience with our support team.
We hope you'll continue to enjoy the time you spend with us and we look forward to providing you with many more exciting and rewarding experiences in the future.
Your satisfaction is our top priority, and we're always here to assist you whenever you need.
Thank you again for choosing to play with us!
Warm regards,
Rosy Bingo Team
Made a deposit and played some bingo…
Made a deposit and played some bingo and slots made a bit of profit so decided to withdraw some winnings had no issues at all customer service was great and answered my questions quick and with the correct info 5star service
19 avril 2026
Avis spontané
Réponse de Rosy Bingo
Hello Martin,
Thank you for highlighting the support you received. Our team works hard to provide clear, reliable service, and it’s good to see that reflected in your experience.
Your words will be shared with the entire team directly. Positive reviews like yours remind everyone of the value of their effort.
It’s motivating to know customers feel well looked after.
We’re pleased your time with us was so positive and appreciate your feedback.
Kind regards,
Rosy Bingo Team
very helpful and quick to respond
30 mars 2026
Avis spontané
Réponse de Rosy Bingo
Hi Lynda,
We appreciate your review about our support team. They aim to be approachable and consistent, and it’s rewarding to see this come through.
Feedback like yours encourages the whole team to continue working with the same dedication.
It highlights that customers notice and value the support they receive.
We’re glad you felt well cared for and thank you for letting us know.
Kind regards,
Rosy Bingo Team
Very helpful and quick response and…
Very helpful and quick response and solutions
21 mars 2026
Avis spontané
Réponse de Rosy Bingo
Hello Marie,
We’re delighted to hear that our agent gave you the support you needed. It’s always rewarding when a customer takes the time to share such positive feedback.
Your comments will be passed directly to them. Recognition like this makes a real difference and reminds us how important each interaction can be.
Thank you once again for your review. We’re very glad to hear your experience was such a good one.
Kind regards,
Rosy Bingo Team
I have spent a lot of money on this…
I have spent a lot of money on this site they have always paid on small winnings but because iv won 1.300 they ask for driving licence i dont drive or a passport iv never been abroad and dont like the thought of flying so I never got one as never needed it the only photo if I have is a disabled badge but want except it not fair as they want pay out I feel they just dont to pay people big wins but no id was asked to spend money very upsetting when you spend lots of money on the site to get told no when you win
20 mars 2026
Avis spontané
Réponse de Rosy Bingo
Hello Julie,
Thanks for leaving your review. Verification is something we must complete from time to time to confirm details and keep accounts safe. It’s a simple request, but one that carries a lot of weight when it comes to ensuring that our environment is secure and that we meet the standards expected of a licensed operator.
We appreciate that this can feel inconvenient when all you want is a smooth experience, but it’s a safeguard that benefits not just you, but the entire community of customers on the site. It’s there so that transactions remain reliable, play remains fair, and accounts are not at risk.
We’ve reached out via the Trustpilot review form to collect the information we need to take a look at your case and work on a resolution as quickly as possible.
Kind regards,
Rosy Bingo Team
Amazing site with high payouts been…
Amazing site with high payouts been going for years always good.when deciding where to play choose this one trust me you wont be dissapointed review from jameel
3 mars 2026
Avis spontané
Réponse de Rosy Bingo
Hello, Jayne!
We appreciate your review about our support team. They aim to be approachable and consistent, and it’s rewarding to see this come through.
Feedback like yours encourages the whole team to continue working with the same dedication.
It highlights that customers notice and value the support they receive.
We’re glad you felt well cared for and thank you for letting us know!
Kind regards,
Rosy Bingo Team.
Customer service exceptional
18 février 2026
Avis spontané
Réponse de Rosy Bingo
Hi, Margaret,
Thank you so much for taking the time to share your review with us! We truly appreciate your feedback and are pleased to hear you had a great experience with our support team.
We hope you'll continue to enjoy the time you spend with us and we look forward to providing you with many more exciting and rewarding experiences in the future.
Your satisfaction is our top priority, and we're always here to assist you whenever you need.
Thank you again for choosing to play with us!
Warm regards,
Rosy Bingo Team.
same winners on bingo every day and…
same winners on bingo every day and night slots wins are a no go you spend and spend with no rewards because the site is all take and no give dont waste your money here spend it on a holiday and enjoy yourselves because you wont on this site ty
7 février 2026
Avis spontané
Réponse de Rosy Bingo
Hi Tim,
We appreciate you sharing your thoughts. It can be frustrating when luck doesn’t seem to be on your side, and we want to give you some clarity about how our games work. Each spin or bingo call is produced randomly by RNG technology that is tested and approved by accredited third parties. This ensures that no outcome can be influenced by the operator or anyone else.
We know it can feel otherwise in the short term, but streaks, both good and less so, are a natural part of randomness. The important point is that the system itself is transparent and secure, with the same chance of a win for everyone.
We value your feedback and are always grateful when customers take the time to share their experiences, as it helps us keep improving how we explain these systems. We hope luck is on your side soon and that you continue to enjoy the entertainment we aim to provide.
Best regards,
Rosy Bingo Team
Ohhh..costumer service is one of kind
Ohhh..costumer service is one of kind, they always responsive. All info. That they give is always accurate and rigth..
Thank you..
7 février 2026
Avis spontané
Réponse de Rosy Bingo
Hi Mohamad,
Thank you so much for taking the time to share your review with us! We truly appreciate your feedback and are pleased to hear you had a great experience with our support team.
We hope you'll continue to enjoy the time you spend with us and we look forward to providing you with many more exciting and rewarding experiences in the future.
Your satisfaction is our top priority, and we're always here to assist you whenever you need.
Thank you again for choosing to play with us!
Warm regards,
Rosy Bingo
Very poor choice of games and RTP
5 février 2026
Avis spontané
Réponse de Rosy Bingo
Hi Ryan,
Thank you for sharing your feedback with us. We understand that when a run of luck doesn’t go your way, it can feel frustrating, so it’s worth taking a moment to explain how the games work. Every spin or bingo call is powered by certified random number generators, which are tested and reviewed by accredited third parties. These checks are part of our license requirements and ensure that results remain completely fair and outside of anyone’s control.
Because outcomes are random, there will always be natural swings, sometimes a streak of wins, other times a stretch without them. While the short-term can feel uneven, the underlying system never changes and every customer continues to have the exact same chance on each spin or call.
We’re grateful you reached out. It gives us the chance to look deeper and make sure the experience feels better going forward.
Warm regards,
Rosy Bingo Team
Ralucawas extremely helpful great site
Raluca was extremely helpful great site
21 janvier 2026
Avis spontané
Réponse de Rosy Bingo
Hi Paul,
Thank you for your kind feedback. We’re delighted to hear that Raluca was so helpful and that you enjoyed using our site.
The Rosy Bingo Team
Emil was a great help
Emil was a great help very to the point and helpful
13 janvier 2026
Avis spontané
Réponse de Rosy Bingo
Hi Ebayyessir,
Thank you for your feedback. We’re pleased to hear Emil was helpful and to the point. We truly appreciate your review.
Regards,
The Rosy Bingo Team
Don't play this site wait to long for…
Don't play this site wait to long for owe money stay clear
31 décembre 2025
Avis spontané
Réponse de Rosy Bingo
Good morning Jennifer,
We thank you for your feedback.
Sincere apologies if our withdrawal time-frames have inconvenieced you. We do try to complete as efficiently as possible. Well done with your win!
Kind regards
Team Rosy
Amanda solved my bonus problem straight…
Amanda solved my bonus problem straight away and was so friendly and helpful .
30 décembre 2025
Avis spontané
Réponse de Rosy Bingo
Good morning Emma,
Many thanks for taking the time to leave a review!
We are delighted that you have found Amanda both helpful & friendly, we will ensure that your kind words are relayed back to her. Should you ever encounter any issues, please feel free to contact our 24/7 Support Team.
Kind regards
The Rosy Bingo Team
Teresa the lady I spoke to was lovely…
Teresa the lady I spoke to was lovely carnt tank her enough
22 décembre 2025
Avis spontané
Réponse de Rosy Bingo
Hi Yvonne,
Thank you for your lovely review. We’re so pleased to hear that Teresa was able to help, we’ll be sure to pass on your kind words.
Regards,
The Rosy Bingo Team
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