The Mechanic turned up on time (within the time frame) He was a lovely polite guy. Explained everything that he was doing before, after and during the examination of my car. Fault sorted. Can’t re... Voir plus
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Lisez les avis des autres
We had a blocked DPF filter on a Land Rover Discovery. Great service provided, did exactly what was promised when I called them. Luke who did the job was excellent. Text the day before, turned up on t... Voir plus
The person who did the work on my vehicle kept me informed of his arrival time. When at my house, he talked me through what he was going to do, how they check the vehicle and any recommendations. Wor... Voir plus
The online booking system was very easy and simple and I got a confirmation email straight away. After a slightly shaky start with the first engineer being off sick and second one getting stuck in t... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
DPF Specialist are experts in restoring your DPF like new. We provide a roadside cleaning in all Makes & Models. Nationwide Service.
Coordonnées de contact
67 Cuxton Road, ME2 2BZ, Strood, Royaume-Uni
- 01634 934983
- info@dpfspecialist.co.uk
- dpfspecialist.co.uk
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Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 18 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Craig came out and diagnosed the fault…
Craig came out and diagnosed the fault in my van, was extremely professional and polite. Did a regen on my dpf as requested. Would 100% recommend and use again if this experience was anything to go by
Totally pleasing experience
Making the appointment was very easy, not difficult at all & the all important cost was easy to understand too.
On the day the appointment was kept on time, the prep work for the dpf clean was all done carefully. Diagnosis done after clearly showed it had been successful and the test drive after proved it was was worth it.
I've already recommend them to people I know who have had difficult experiences from so called reputable specialists garages - definitely will use them again
Technician was friendly and helpful…
Technician was friendly and helpful with information and how to prevent further issues with the car. They were very mindful of the safety implications with the procedure performed and made sure my children stayed well away from the rear of the car due to the heat and muck kicking out of the exhaust. Will definitely use again for future issues.
Contacted DPF SPECIALIST over two days…
Contacted DPF SPECIALIST over two days requesting a repair and costs. I still have the Emails. Poor customer service 0*
Did they call...NO
Did they email back with appointments or next phase of my enquiry about the job ...NO
Are they a waste of time...YES.
I mean what's the point in not replying to enquiry emails.
RUBBISH COMPANY...YES!
3/3/2026
Ryan came out today and sorted the…
Ryan came out today and sorted the problem out.
Well impressed with his knowledge and the fact we both worked at jct600 at one time.
The cost was not as much as it should have been.
Would highly recommend the company but the booking slots can be vague.
So helpful
So helpful and knowledgeable did an amazing job and information about other unrelated issues cheers
Had limp issues with my Range Rover…
Had limp issues with my Range Rover they came out to fix the issue within a day brilliant service couldn’t fault them
Ensure your vehicle has no issues prior…
Ensure your vehicle has no issues prior to their visit.
If you're not a mechanic nor aware of any issues with your vehicle prior to them turning up and for whatever reason, they cannot carry out the clean, you will lose your entire deposit.
My vehicle had an injector issue I genuinelly knew nothing about and thus the clean couldn't be done. The mechanic couldn't wait to inform me I'd lost the deposit. He told me, if I contacted the office informing them I would get the injector sorted immediately and then rebook the clean, the office may consider wavering the charge and rebook at no additional cost. I've not heard anything from the office despite emailing twice.
Their terms and conditions do state:
Please note, if the DPF clean cannot be performed due to no fault of our own, the £179.00 will be not refundable and we will include a diagnostic report and why the clean could not be conducted
but no communication from them since.
What a way to conduct business.
What fantastic customer service from…
What fantastic customer service from my initial phone call to Craig arriving within 24hrs of confirming booking. Craig kept me upto date with timing. Very helpful. Definitely deserves a 5* review. Very happy customer.
Money for nothing
£349 just to be told that the DPF sensor and oil filter need to be changed.
Craig was very thorough experience and…
Craig was very thorough experience and went the extra mile 100%
Dirty dpf
Had Craig round from dpf specialist to clean my dpf on my Mazda 6. car runs smoother and a bit quicker .it all very efficient. And worth doing thx
Blocked dpf
Craig kept me up to date regarding arrival time being as his last job over ran. When he arrive he quickly identified the cause of my blocked dpf as a air inlet hose that had come off due to a broken clip. He did a temporary repair with some cable ties to keep me going till the hose could be replaced. Cleaned the dpf with a chemical cleaner injected into the exhaust system which cleared the dpf enough to enable a forced regeneration overall I am very happy with the knowledge and service that Craig deliverd
A superb response from DPF specialist
A superb response from DPF specialist. I would specifically like to thank Craig, April and Graham for their help in sorting out the issues with my Jaguar E Pace. I will be using Auto Assist exclusively in future. Thanks again.
The tech (Adam) sorted out my DPF and…
The tech (Adam) sorted out my DPF and was very polite, courteous and very knowledgeable.
The whole process from booking to repair was seamless.
Gave me some useful tips to prevent further issues.
Had a call out today
Had a call out today, engineer named Craig turned up and done a splendid job, was very well spoken, lovely bloke, great to speak to about any other issues I had questions about, highly recommended! 5stars from me!!
Excellent service…
Craig was friendly and explained the issues very clearly. He was quick to complete the task. A real credit to your firm.
Ryan came out to my house and told me…
Ryan came out to my house and told me what was wrong. Very helpfull and friendly.
Craig was amazing mechanic
Craig was amazing mechanic. Kept me in the loop via telephone, got earlier than the appointment and showed professionalism at all times. Highly recommended
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