Drain Doctor - Birmingham & Worcestershire Avis 

"I cannot thank Drain Doctor Birmingham enough for the incredible service they provided for my 86-year-old mother, Valerie. She had a badly blocked toilet that was causing her a lot of stress, but Ashley was absolutely brilliant.
​He was professional, efficient, and—most importantly—incredibly kind and respectful toward my mum. He fixed the issue quickly and took the time to explain everything clearly, which really put her at ease. It is so reassuring to find a company you can trust to look after vulnerable family members. 10/10 service from Ashley, we are very grateful!"

Really helpful guy who fixed everything in a jiffy. Great service!

Easy to book as an urgent attendance. Driver arrived on time and very quickly found and resolved the sewer blockage. Also took time to show me the video of the problem and give guidance as to future prevention.
5 star performance at a reasonable price!

Brilliant, so professional.

The engineer, Ash, was spot on. He was easy going, polite, knowledgeable and able to deal with my endless questions! I would recommend Drain Doctor to anyone in my area following my dealings with them to date.

Incredibly helpful, professional and friendly advice followed up by rapidly filming the drains (we discovered 2 new manholes!) and then cleaning them out. Would highly recommend

Very good service our technician turned up on time after looking at our problem explained what he would need to do and how much it would cost. The job was done all cleaned up in less than an hour . Very satisfied would certainly recommend.

The response to our request was very quick. The workman was very knowledgeable and very thorough.
He completed the job the same day.
I would definitely recommend Drain Doctor to anyone with a blocked drain.

Prompt professional service from experienced operator
Thanks PH

Second time I’ve had drain doctor out and again great service. Ended up being an issue with the main sewer being blocked but I wasn’t to know that. The guy is sending me a report so I can get Severn Trent to sort the root cause which was roots.

Simon came this morning. He was most polite and friendly. He explained everything he was doing and completed the job and tidied up well

Mark from Drain Doctor was friendly and helpful, he put me at ease which was a very embarrassing situation for me. He unblocked my toilet in fairly short time. I would definitely recommend Drain Doctor.

Outstanding service from start to finish. After emailing to request assistance, we very quickly received a phone call from Nicola, which was much appreciated.
Engineer Dave was truly excellent — thorough, professional, and determined to get to the bottom of the issue. He didn’t give up until everything was resolved and even took the time to clean up after himself.
I would highly recommend this company and will definitely use them again in the future.

Excellent service once again. Jacob arrived on time and carried out a thorough survey for my client. Thank you so much highly recommended.
Richard

The engineer was punctual, friendly and knowledgeable and resolved the issue qickly.

Good service - job turned into a bigger one than first anticipated and had to be completed over two days in the end- engineers helpful and polite and solution focussed- one was an Aston Villa fan which pleased me a lot! 😃 Thankyou - I hope I don’t need a plumber again but I know who to contact if I do.

Facing Christmas with a blocked drain and unable to use the kitchen sink. After 2 days’ effort, 2 previous firms had told us we needed a drain survey and a builder. Decided to give it one more try and called Drain Doctor. Third time lucky! Jake arrived within 2 hours, looked at the problem, told us what he needed to do, worked his magic and fixed it in no time. No fuss. No mess. Simply a great service from someone who knew what he was doing and had the right tools to do the job. Overall excellent service! Can’t thank him enough! Happy Christmas Jake!

Drain Doctor – Birmingham & Worcestershire deliver excellent service and support.
When my drains became completely blocked due to extensive root growth, I contacted Drain Doctor and was immediately impressed by their prompt response. Two technicians arrived on time and worked tirelessly for a full four hours to resolve the issue. Their dedication and professionalism throughout the job were truly outstanding.
From the moment they started, they kept me fully informed every step of the way. They used camera inspections to show me exactly what was causing the blockage, shared clear photos and videos of the progress, and patiently explained what they were doing and why. This level of transparency made me feel completely confident in their approach and removed any stress from what could have been a very worrying situation.
The technicians were friendly, courteous, and extremely knowledgeable, answering all my questions with patience and expertise. Once the drains were fully cleared, they cleaned up thoroughly, leaving the area spotless as if they had never been there.
I was equally impressed with the detailed invoice I received afterwards. It included a comprehensive description of the work carried out, accompanied by numerous before-and-after photos, giving me complete peace of mind about the quality and extent of the repairs.
Finally, they took the time to advise me on preventative measures I could take to avoid similar problems in the future – advice that was practical, clear, and much appreciated.
I cannot fault any aspect of the service provided by Drain Doctor – Birmingham & Worcestershire. They turned a potentially disruptive and expensive problem into a straightforward, hassle-free experience. I would not hesitate to use them again and wholeheartedly recommend them to anyone needing reliable, professional drainage services.

Called them on Thursday and they came as agreed on Saturday without charging extra for a weekend. He power jetted the drain and used a camera to see if the drain was collapsing (which luckily it wasn’t). Polite worker and careful with our manhole cover imbedded in ceramic garden tiles.

The plumber (Jake) was efficient and professional. He was a very pleasant chap and was very thorough. I would highly recommend Drain Doctor, and use them again should the need arise.