Tenant reported a blocked toilet and bath on Bank Holiday Monday so this was an urgent issue for Tuesday morning. The Drain Doctor team were brilliant from booking, to arriving at the appointment on t... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 13U The Enterprise Centre,, Porters Wood, AL3 6EN St Albans, Hertfordshire, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Fully equipped with all the tools and machinery required to carry out any sort of plumbing / drainage jobs Highly recommended
L'entreprise a répondu
Ian and the office team are always very helpful, provide good advice to resolve the issues. Charlie and the team on site very helpful, fully equipped with right tools to deal with any blockage. As a c... Voir plus
L'entreprise a répondu
Able to make an appointment for a CCTV drainage survey at short notice. I appreciated the fact that the quotation given over the phone was a reasonable one. The engineer confirmed time of arrival on t... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
UK’s #1 Drainage & Emergency Plumbing Company We specialise in drain unblocking, plumbing repairs, CCTV drain surveys, emergency call outs and planned preventative maintenance. Your local Drain Doctor engineer is just a phone call away. Available 24/7, 365 days a year, we offer free call outs and quotes for prompt and reliable drainage and plumbing services.
Coordonnées de contact
Unit 13U The Enterprise Centre,, Porters Wood, AL3 6EN, St Albans, Hertfordshire, Royaume-Uni
- 01727 701047
Book an engineer in 2 minutes
3,9
Bien
31 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 93 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent service
The whole process from booking to fixing the problem was Very professional; on time and explaining what they were doing. I highly recommend this company.
27 août 2023
Avis spontané
Réponse de Drain Doctor - London & St Albans
Thank you for leaving us a review.
We really appreciate your feedback.
Regards
Emma
Thank you for sending Eric your local…
Thank you for sending Eric your local technician to our property.
We were very happy with Eric and the service provided overall, most importantly the drain was unblocked and cleared.
We will certainly keep your details on file.
17 août 2023
Avis spontané
Réponse de Drain Doctor - London & St Albans
Thank you for leaving us a review.
We really appreciate your feedback.
Regards
Emma
Prompt and effective service for an…
Prompt and effective service for an emergency job on a Saturday. Very pleased. Highly recommended.
22 juillet 2023
Avis spontané
Réponse de Drain Doctor - London & St Albans
Thank you for taking the time to leave us a review.
We really appreciate your feedback.
Regards
Emma
Five Stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Five Stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
From my first contact with the lady who answered the phone I think her name was Fiona who had such a calming voice to the team who turned up on site to retrieve my keys the best, and to top it all off they pulled my keys out of a dark and dirty watery hole had to pay for the service but great service and would recommend to my family and friends.
Big Up Drain Doctor crew friendly and polite.
Thank you
18 juillet 2023
Avis spontané
Réponse de Drain Doctor - London & St Albans
Thank you for taking the time to leave us a review.
We really appreciate your feedback.
Regards
Emma
Appointment at short notice
Able to make an appointment for a CCTV drainage survey at short notice. I appreciated the fact that the quotation given over the phone was a reasonable one. The engineer confirmed time of arrival on the day. The two men carrying out the survey were courteous, helping us to remove some pot plants located on the manhole cover. Helpful feedback provided after the survey and we are now awaiting a written report.
13 juillet 2023
Avis spontané
Réponse de Drain Doctor - London & St Albans
Thank you for taking the time to leave us a review.
We really appreciate your feedback.
Regards
Emma
Exceptional customer service
Exceptional customer service. Charlie was extremely helpful and polite and did a fantastic job.
11 juillet 2023
Avis spontané
Réponse de Drain Doctor - London & St Albans
Thank you for taking the time to leave us a review.
We really appreciate your feedback.
Regards
Emma
Great job
Hi, the plumber did a good job in our house. Professional, quickly. He told me his name sorry for didn'tremind, but is a blond man , young, and he fix the big problem in our bathroom. Thanks very much.
10 juillet 2023
Avis spontané
Réponse de Drain Doctor - London & St Albans
Thanks for taking the time to leave us a review.
We really appreciate your feedback.
Regards
Emma
Good phone manner and service
Good phone manner and service. When I explained my time restrictions she quickly found a solution
The engineer arrived on time and successfully cleaned the blockage within a hour.
12 juin 2023
Avis spontané
Réponse de Drain Doctor - London & St Albans
Thank you for taking the time to leave us a review.
We really appreciate your feedback.
Regards
Emma
Very good service
Very good service, helpful office staff and Charlie the plumber that came round to check our toilet was friendly, thorough and very pleasant, explained everything he was doing, great communication. Thank you for your help and for your reassurance.
2 juin 2023
Avis spontané
Réponse de Drain Doctor - London & St Albans
Thank you for taking the time to leave us a review.
We really appreciate your feedback.
Thanks
Emma
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.