Drain Doctor - North West Avis 

I dont rate them as they say no call out charge and they tell you what they think the problem is and then hit you with an investigation fee of 225pds, wasnt told this on the phone which they should have mentioned it and I could have said no there and then. Quoted me for the.job 858pds which I paid for, then get invoice for 1,038pds which I disputed as the contractor who I rang about this invoice said no that's the price and they took it from my bank which I have put a dispute as I didnt authorise that payment. Now the contractor has said that he told me that vat had to be added which is lies and I'm fuming. Never will I trust this firm again and it's still ongoing customers be careful especially with the 225 investigation fee which took him 5min with his camera scandalous

Very friendly,efficient and punctual young man who explained everything that he was doing or intending to do so that we understood.
Very neat and tidy and our tenant was very happy with the quick response to our request for your company’s help.

Absolutely amazing service I had a drain blockage they came out super quicker assessed the problem gave me a quote which was reasonable Tom who came was lovely very honest with what he found and then escalated to untied utilities for me who attended the next day to resolve to problem couldn't fault the service at all would recommend

Very easy to book, the guys that came were very efficient, explained everything and the options we had. Was sorted in under an hour.

Called at 3pm on site at 5pm drain inspected and patch repair carried out. All done by 7.30pm.....on a Friday evening! Great job carried out with professionalism. Thank you very much.

Reliable. They are just a call away and always willing to assist in resolving any issues. The technicians are courteous and eager to help. An excellent experience overall.

Efficient and friendly service, with good communication between myself and the company. They did a good job and the pricing was all explained beforehand. I would recommend their service.

Fast efficient service, came out same day & sorted the problem
5⭐⭐⭐⭐⭐

Jack Baldwin the engineer was friendly, professional and extremely competent.
Completed repairs which had some unforeseen difficulties.
We are grateful for his keen knowledge and services.

Professional engineer, on time, described everything well and did the work required.

There was a little mess left to clean up afterwards and the price quoted and paid was much higher than I was expecting for the work involved.

Jackie was brilliant in her communications with me - she understood the situation and assigned Jack! Jack could not have done enough for us! He sorted the problem with the toilet and drains and all is well! Perfect gentleman, very dignified in what he did- cleaned up where he didn’t need to and went the extra mile ! Can’t thank Jack enough! Job well done 👏🏻

Great service from start to finish. I booked a slot online and received a courtesy call-back to confirm the date. The technician (Jamie?) turned up on time, was professional and easy to get on with. Job done, zero hassle...

Prompt service. Zac did an excellent job. Left my place clean and tidy after the job was finished.

dropped a message Thursday evening, got a call friday to get booked in and Saturday they were there, unfortunately i wasnt so I rebooked for the following day. Got here quoted me the amount let me know up front what the issue could be and then got right to work, finished promptly, cleaned up and was on his way, no changes to the price quoted which is an issue ive had with other companies.

Great company. Very responsive, but most of all reassuring. The technician explained everything he was doing and cleaned up after.

Jack our technician was friendly, knowledgeable and polite. He arrived on time and worked hard to complete the repairs needed on our sewer/drain pipes. Would recommend for any drain or sewer problems.

I would only use these guys, they are brilliant. If you want help to get sewers through adoption they can help you.

Drain was unblocked very quickly. Worker was very polite and they also gave alot of handy tips to avoid further issues. Would recommend

Your employee was clear in his explanation, calm, kind, respectful and pleasant.
The job was completed quickly.
There was no pressure to book the job, so I had time to make an informed decisions

Quick, knowledgeable, all the right tools and very clean. Great job...