Drain Doctor - Rochdale Avis 

Had a really bad blocked manhole, Asim and Neil did a fantastic job, I thought it couldn't be done, so was expecting a massive bill, but they cleared it! Explained everything, I was led to believe by United Utilities that it was a private drain, but Asim and Neil discovered that it is shared, so I will get reimbursed the cost. They were really friendly and arrived on time, I would recommend them to anyone needing their drains sorting. First class service.

Fantastic service from Asim from the Rochdale branch. Asim was exceptionally courteous, professional and explained everything clearly and why he would do something. The job was particularly troublesome to clear, but Asim persevered and got there. It was an education. As a senior manager in customer service I recognise excellent customer service when I experience it, customer service of the highest standards. Thank you. Another mention to Nic, excellent communications and waited less than 24 hours for the engineer to call. 10/10, would use again and recommend to friends and family.

Superb professional service, same day call and call out. Neil was great!

Hi I have had a block toilet for 4 days. We had Neil out to have a look he sorted out the block and he was having helpful and did a great job. I would recommend him and I would have him back again in the future.

Engineer was very friendly and professional. After recent blockages, I wanted it checking out properly before I have a new driveway laid. He cleared the run thoroughly then checked with CCTV. He found a partial blockage which was the root of the problem. He ran the pressure hose through a number of times from both ends ... it worked. He ran the CCTV through again ... all clean and clear. He advised me of a few rough friction areas on joints but nothing serious. He assured me that I shouldn't get any further trouble. But, if there were issues in future, the pipe could be lined without needing to dig.
I can now go ahead with my new driveway installation with confidence.
Thanks, great job and much appreciated.
Ian

The drain doctor was on time explained what he was going to do and the price before he did anything. I took his advice on the next step to take who to contact
Thank you

Asim and Neil were polite and respectful.
They arrived on time
They agreed a price upfront
There were no hidden costs
They resolved the issue
I would highly recommend!

Fast service sorted out no problems told me price stuck to did all sorted it out now will ring them again no call out charge even no extra charge for coming Sunday

An excellent job done by Neil today, great guy, attention to detail, problem resolved quickly, very tidy, would highly recommend - Many thanks
Elaine, Parr Lane

Guy was polite and professional. However, Drain Doctor’s policy of refusing to quote over the phone and insisting on you having to turn down a quote from the guy quoting in front of you, when you just want your drains cleared, so will likely just agree is sharp practice. Twice as much as local drain company and they didn’t even unblock the drain. No discount offered for that fact. Wasted hundreds of pounds to be in the same position. Would not recommend I’m afraid. They will say they can’t quote over the phone until they’ve assessed the situation, but frankly that is rubbish as every other company we’ve called quoted over the phone; for the same thing: jetting the drain and looking in it with CCTV. Industry standard tasks.

The bloke was friendly and keen to get the blockage sorted....but couldn't. He got as far as I had with rods....but I didnt charge myself 294 quid. Time is money and he was here an hour. At least he tried. U U now on call to come and try.

Fantastic service very professional and good rate

Great service. Called Monday morning, Asim came out in the afternoon. Very helpful and knowledgeable and fixed my leaking toilet!
Would definitely recommend

Asim our appointed technician went above and beyond to solve our blocked drains. He was extremely polite and very professional. I would recommend this company should be unfortunate enough to require their services in an emergency.

Asim was great, very polite and was talking me through the whole process.

Allowed me to watch and didn’t get annoyed with my 100 questions I asked.

Fix the drain blockage and hopefully it doesn’t happen again but if it does will definitely be phoning drain doctor again.

Asim turned up when he said he would and got straight to work resolving my blocked drain.
His service went above and beyond and I couldn’t recommend highly enough.
Five Stars ✨

Emailed as requested at 09:30, re problem. Within 10 minutes, I was called and given an appointment same day. Was told the chap would ring prior to visit. Call from Asim, informed me he was 10 minutes away. Job completed by 13:00. What a wonderful chap Asim is, courteous, professional and totally respectful. Would not hesitate to use this firm again and would highly recommend. Asim, I cannot thank you enough.

Really friendly chap and managed to free up the blockage in the drains

Called out on a Sunday. Arrived promptly and flushed the drains. Put a camera down and showed and explained the problem. Drains had collapsed. Sent a quote which I accepted. Did excellent work. Cleaned up well after they finished. Job took longer than anticipated due to unforseen problems. Job well done. I would definitely recommend this company. Thanks lads.