I'm new to Dr. Brandt Skincare products but am loving them so far. I started with the Wrinkle Smoothing Cream and I'm seeing results after just 2 weeks of use. I'm also using the Drop of Strength Se... Voir plus
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I'm new to Dr. Brandt Skincare products but am loving them so far. I started with the Wrinkle Smoothing Cream and I'm seeing results after just 2 weeks of use. I'm also using the Drop of Strength Se... Voir plus
L'entreprise a répondu
I recently ordered and the free shipping didn't apply and the day I placed my order, a new offer came through that would make my order cost less. I emailed them and they right away gave me the refund... Voir plus
I’ve been a longtime fan of Dr. Brandt products, and I recently added the Microneedling Cream and Retinol Oil to my skincare regimen — and I’m already seeing noticeable improvements in my skin. My t... Voir plus
L'entreprise a répondu
I wanted to leave a review to celebrate the great customer service I received from Dr. Brandt online. I received a response quickly, over a weekend at that, and my question was addressed very much to... Voir plus
THE MORE WE SHARE, THE BETTER WE CARE Ushering in the next generation of skincare at Dr. BRANDT is a group of leading practitioners in the fields of dermatology, nutrition, genetics, plastic surgery, and psycho-dermatology. Together, they form The Dr. B EXPERTS, an advisory board that helps us keep our finger on the pulse of the latest advances in integrative dermatology.
Cosmetic Dermatology, Inc. 10400 NW 21st. Street Suite 104, 33172, Miami, Etats-Unis
A répondu à 75 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Customer Service is top notch. They got back to me quickly with my questions. Thanks so much for your reply.
I was disappointed my product wasn’t what I needed for my skin but the return process couldn’t have been easier. Diana was quick and responsive to my needs.
I wouldn’t hesitate to shop at Dr Brandt again!
I recently ordered and the free shipping didn't apply and the day I placed my order, a new offer came through that would make my order cost less. I emailed them and they right away gave me the refund on my order! Great customer service!
I recently ordered my first products from Dr. Brandt, and I am very impressed. I tried the products and loved them. The Hyaluronic Acid Cream is amazing, and the No More Baggage under-eye cream is excellent. I reached out to customer service because an item was missing from my order, and Katerinne in customer support was fabulous. She got back to me immediately, submitted a request to send the missing item, and even provided me with a coupon for my next order. It was the best customer service I have ever received. Their products and service are truly excellent, and I am very happy with my experience.
I wanted to leave a review to celebrate the great customer service I received from Dr. Brandt online. I received a response quickly, over a weekend at that, and my question was addressed very much to my satisfaction! I've dealt with some really frustrating customer service lately, and this was a welcome change!
I'm in awe of all these products. They do exactly what they say they will do. Not a loser in the category you choose. My new love is the Wrinkle Release. Goes on smooth and blends right into the skin. FYI...the cap is the white piece on one end. I couldn't figure it out and ended up with a wasted capful of product. Pick one product and you'll be addicted !
Amazing product! I have only been using this product for a week and I am already seeing great results. Excited to pair with another one of their products.
My recent interaction with customer service was outstanding. They responded to my email promptly and resolved my issue immediately. My experience could not have been better.
Everything was smooth and when I had questions about an order they were quick to respond and had a solution for my issue. This is a brand I can get behind and be loyal to. The products and the customer service. A+
As a licensed esthetician I love to try new items from skincare lines. I ordered the micro-needling with out the needles from Dr. Brandt. This product is amazing! Wish this was discovered lone ago. My skin looks and feels fantastic! I am 64 years old and my turkey neck is nonexistent! I had no discomfort. The serum tingles for a little bit, and that tells you it is working. I am so excited to try additional products from this line. This company is way ahead of the skincare game. So grateful they discovered that wonderful technology! Thank you to the Dr. Brandt team for giving me amazing results and proven hope that you can age beautifully and gracefully.

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I love Dr. Brandt’s skin care products. I recently ran out of my wrinkle cream and I couldn’t find it on their website so I emailed them. I was so shocked to see I got a reply within a half hour. Diana was so kind and was happy to help me.
Leslie Parker

Réponse de Dr. Brandt Skincare
Their customer is wonderful. In today’s world where it’s so difficult to get an actual person, they are very responsive and extremely helpful. Highly recommend this company!

Réponse de Dr. Brandt Skincare
I’m new to Dr Brandt Skincare. So far I am very impressed by their customer service and the quality of their products. Their Glowgetters membership is fantastic and the membership practically pays for itself after one of two purchases. Any issues, you can email them and they will get back to you in less than a day, weekends included! I thought this kind of customer service no longer existed so it is very refreshing to see!

Réponse de Dr. Brandt Skincare
I'm new to Dr. Brandt Skincare products but am loving them so far. I started with the Wrinkle Smoothing Cream and I'm seeing results after just 2 weeks of use. I'm also using the Drop of Strength Serum, Revitalizing Face Serum, and Cool Biotic (Redness Relief Cream). I've had great experience with their customer support team too. Definitely worth a try!

Réponse de Dr. Brandt Skincare
I’ve been a longtime fan of Dr. Brandt products, and I recently added the Microneedling Cream and Retinol Oil to my skincare regimen — and I’m already seeing noticeable improvements in my skin. My texture looks smoother, my skin feels more hydrated, and overall it just looks healthier and more glowy.
I also reached out to customer service to ask the best way to layer the products, and they were so responsive and helpful, which made me love the brand even more. Highly recommend!

Réponse de Dr. Brandt Skincare
I fell in love with this product.
I use Dr. Brandt for the bags under my eyes and this product holds better than others. There isnt that yellow/white build up under my eyes so I recommend this product to anyone.

Réponse de Dr. Brandt Skincare
Not only are Dr. Brandt products clean and effective, but their customer service is unsurpassed. It is exceptionally good!
I love their 360 eye cream the best. My dark circles, bags, are literally gone. No eye treatment has ever been so effective, and I have tried many. I also love their hyaluronic face cream and vitamin c serum.

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Loved the prompt, professional, and helpful approach as soon as I contacted Dr. Brandt Skincare

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I have ordered many products from Dr. Brandt Skincare and I love them all. From there skincare line to there foundation primer; it is all of excellent quality. The shipping is timely and my order is always accurate. I will definitely continue to order skincare products from them in the future.

Réponse de Dr. Brandt Skincare
I had an excellent customer service experience with Dr. Brandt Skincare. I use their No More Baggage product and one of my orders was significantly delayed. I contacted Customer Service and they responded within half an hour to confirm my address and let me know they would be expedited shipping a replacement to me. I haven't experienced this superior level of customer service in a very long time. Thanks, Dr. Brandt!

Réponse de Dr. Brandt Skincare
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