Dr. Brandt Skincare Avis 116

There are issues with their dropper for the serum. They did send me another one which is better but still hard to get the serum out. I wanted to love this product but going to another line that I can actually use.

My original order kept tracking for the next day, and the next day, and the next day.. so it was pretty clear it was a lost package. UPS was no help, so I contacted Dr. Brandt customer service and I cannot tell you how easy it was. I told them what was going on and that was it, no muss, no fuss, they shipped me out another package. It was so nice to have such excellent customer service. They have a customer for life.

I had an issue with my discount when I ordered. I emailed customer service, it wasn’t long at all before they responded and said they’d issue my refund. Within minutes of them saying they’d issue it, I got another email saying it had been done! Wowza!! These guys have the BEST customer service! I also really am loving the products I’m using!! Thanks Dr. Brandt, for being all around awesome!

The customer service was responsive and profesional. The products are very nice. Clean, soft, high quality.
I didn't know this company prior, but will definitely be purchasing their products in the future. I took advantage of a promotion. Glad I did

I recently made a purchase from Dr. Brandt during a holiday sale. I made an error on the order, and I needed to contact their customer service department. I was amazed at how responsive and prompt their assistance was, and how readily they helped me. This is the kind of customer service that every company should deliver!

Great customer service! I have used the Dr. Brandt microdermabrasion for years and I am in love with it. No other product cleanses/exfoliates my face like the Dr. Brandt microdermabrasion. So when I saw an ad for the new Dr. Brandt micro points, I had to order it. However, it seems that the package was lost in transit. I emailed customer service and they responded right away! Everything was sorted out quickly and they are sending me another one. I feel that Dr. Brandt actually cares about their customers which I appreciate. Katerinne with customer service was great and I can't wait to try Dr. brandt's micro points.

This company is AMAZING! I have a close friend who loves all their products and her skin in FLAWLESS (so we can see the proof!)

The customer service at Dr. Brandt is top tier. They are so responsive, professional, helpful and fast! I am so happy to be working with them.

I just placed my first Dr. Brandt Skincare order and I’m so excited to try the products! I worked with Diana from customer service, and she was truly amazing. I had so many questions, and she was incredibly quick to respond and so sweet. :) She answered everything thoroughly, offered great guidance, and even helped me build my morning and evening routines. Outstanding customer service!

I’m new to Dr. Brandt Skincare, but I’m already so impressed! I recently purchased the Dermal Micro Points Face Cream and wasn’t sure how to incorporate it into my routine. I reached out to customer service and received a kind, detailed reply within the hour with helpful tips and advice about the best way to incorporate this product into my skincare routine. Shipping was quick, and my order arrived in just a few days. I’m excited to keep using this innovative product and see how it transforms my skin.

I have been very happy with the products that I ordered from drbrandtskincare.com. I also appreciated that they verified that my order was actually placed by me (due to the total amount). They have been very responsive to all of my needs.

Dr. Brandt is a skin care line that is worth giving a try. I’ve been consistently impressed by the products I have purchased especially No More Baggage eye gel. Visible results without irritation. What truly sets them apart, though, is their customer service. My order was lost, I reached out via email, Diana from customer support responded immediately and I received a replacement order within 7 days. Very good products along with responsive and genuinely helpful customer service this is a rare find. This company nailed it!

I had an issue with not being able to track my order, and when I reached out to customer support, I was met with timely, kind, and informative help. I appreciated that Dr. Brandt Skincare took my inquiry seriously, AND followed up with me with solutions if my order was not delivered. A+ customer service that I have not received elsewhere! I stopped buying from a previous Skincare line because their customer service was so poor, so thank you Dr. Brandt for all your help, and making me feel like a valued customer.

Amazing customer service! Ordered a set of 8 most popular products but the day cream jar came completely empty. Less than an hour after emails customer service (in a Saturday!) I received a reply notifying me a replace jar was being shipped out. Really like the neck cream and Needles No More wrinkle smoother.

A very professional company. They always respond quickly to any enquiries, the products I have used I have found effective and they are always dispatched quickly. In addition, there are frequent special offers such as 25 per cent off or Buy One Get One Free.

I just love dr. Brandt skin care I can’t do without it in my skin care routine I have so many different products and use different ones in the day and as well as the night

Dr Brandt products are top of the line. Their customer service is even better. From placing an order on their website, to communication regarding your shipment, to tracking, Dr Brant’s team excels. Friendly, knowledgeable customer service reps are hard to find, but not at Dr Brandt. I highly recommend them to all friends and family.

I had some issues with a discount code and contacted customer service. They responded very quickly and were very helpful. (turns out I misread the requirements). I placed my order of multiple items utilized the code and had my products within days. So far I am liking everything I purchased!

soon as I receive it I wanted to use it, l could not get the pump to pump out the cream. I immediately contacted Customer Support and they immediately took action. I am very happy with their service and responses. Resolved and Very happy!

I have been a repeat customer for years, it is one of my favorite skin care lines. I can actually see and feel a difference in my skin when using their products, and receive compliments as well. I have oily skin and used to get clogged pores which makes them look large. I love the pores no more collection especially the micro dermabrasion and the vacuum cleaner they really keep my pores clean and skin feeling and looking great. I love the needles to more cream and I just ordered the micro needling recovery kit. Unfortunately I received an email saying it had been delivered and was so excited to try it but when I went out to get my mail the package was not there. I reached out to Dr. Brandts customer service and they were more than helpful and sent me out a new kit with no problem at all. I can’t wait to try it. The only negative I have ever had with this company is the no more baggage but from what I have read is that it has a learning curve to get the proper results and I just haven’t gotten it right yet. Overall, I have I will continue to order from Dr. Brandts and suggest their products to friends as well. It’s an A+ for me all the way.

Companies will naturally tell you all the great things about their products and their "proven" results. So, you probably spend more money than you wanted to, only to find that it doesn't live up to the hype or your expectations. I purchased Dr. Brandt's "No More Needles" for puffiness and dark circles, and I will say I have been more than pleased with the results. I think I'm on my third tube. I see a visible difference! I would highly recommend this, as well as all Dr. Brandt products.