Dreambedmakers Avis 

72
TrustScore 4 sur 5

4,1

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Imported basic bed-boxes are badly staple-gunned with your material colour choice... Badly stretched on corners, with material left hanging & sharp un-even staples everywhere. Not even castor whee... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Had a great experience with this company - new double bed ordered, quick delivery. Bed is lovely and the orthopaedic mattress is so comfy! The driver gave us a call 1 hour before arrival and turned... Voir plus

Noté 5 sur 5 étoiles

Fantastic bed, arrived quickly and my daughter absolutely loves it. Well made but could maybe do with slightly clearer instructions. Easy to work out but missed a step because the image wasn’t clear.... Voir plus

Noté 5 sur 5 étoiles

I ordered the bed on Boxing Day, emailed customer services because I had queries, very prompt helpful replies to each email. The bed was then delivered within a week, I had an email confirming the del... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fabricant de meubles

Écrit par l'entreprise

We are premium bed manufacturers, providing custom made beds! Dreambedmakers make sure that you’re sleeping with ease.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

72 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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4,1

Tous les avis

(72)

4 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Placed bed order

Placed order, confirmed my order next day by email, I suggested a delivery date and time - no problem all sorted within four days - very happy with the service, price and helpful staff.
Thank you so much, one happy sleeper.
Kind regards
Irene Hall

27 novembre 2023
Noté 5 sur 5 étoiles

Great Service

I ordered a bed on line. Unfortunately I ordered the incorrect one. Within one hour of emailing I received a reply confirming it wasn't a problem and tge order was amended. First class customer service. I ordered on Sunday 26th November received a text message Monday 27th November confirming delivery on 28th November

26 novembre 2023
Noté 1 sur 5 étoiles

Really wish I had read the reviews

Really wish I had read the reviews before purchasing I would of definitely not gone through with my order, my daughters first bed that still hasn't arrived I’ve had no emails I’ve tried to send emails they have been returned as the email address do not exist apparently I’ve tried to call the depot and can not get through to anybody the same as the delivery drivers number I got sent gos straight to voicemail, absolutely terrible customer service and care !!!

24 novembre 2023
Avis spontané
Logo de Dreambedmakers

Réponse de Dreambedmakers

Hey Katie,

We did send out the delivery however because of your incorrect contact number the delivery driver couldn’t contact you; hence why he left.

We have now confirmation that you have received your delivery once a correct number was acquired.

Thank you, Dreambedmakers.

Noté 1 sur 5 étoiles

Still waiting on them to deliver I had…

Still waiting on them to deliver I had to contact them to find out when they were going to deliver lack of communication

31 octobre 2023
Logo de Dreambedmakers

Réponse de Dreambedmakers

Hey, we sent you an email on Saturday to let you know delivery has been scheduled for tomorrow and received your confirmation that this is suitable.

I can assure you that you will receive a time slot today via text so you’re prepared for delivery along with the drivers number in case you need to contact him.

Kind regards, Dreambedmakers.

Noté 5 sur 5 étoiles

Absolutely mind blowing

Absolutely mind blowing, can’t believe how quick and fast from ordering it Saturday afternoon to it being delivered at 8.15 Wednesday morning, totally amazing and to top it off the bed is just perfect and beautiful, solid wood lovely fabric and my daughter is absolutely over the moon with it. Totally amazing service and product and would definitely recommend and return when needed. Thank you

25 octobre 2023
Avis spontané
Noté 1 sur 5 étoiles

Never received my daughters bed and…

Never received my daughters bed and mattress and no one will reply to me… absolute disgrace of a company

27 août 2023
Logo de Dreambedmakers

Réponse de Dreambedmakers

Hey Morgen, we can confirm from the delivery notes that your delivery was delivered to you on the 7th of September.

We do hope that you're happy with the purchase.

If you have anymore queries don't hesitate to contact on info@dreambedmakers.co.uk

Noté 1 sur 5 étoiles

Badly Made Rubbish

Imported basic bed-boxes are badly staple-gunned with your material colour choice...
Badly stretched on corners, with material left hanging & sharp un-even staples everywhere. Not even castor wheels, but cheap plastic glides (to ruin your carpet). Also, the draws are not wood but thin hardboard.
Got no help carrying the bed into the lift - the driver refused and I was stuck with a double bed in the lobby.
Pay a bit more, and Buy From Better People.

12 janvier 2025
Logo de Dreambedmakers

Réponse de Dreambedmakers

We can confirm that all our beds are made and distributed solely in the UK. We do apologise for your experience and if you would like to discuss this further you can contact us on info@dreambedmakers.co.uk

Noté 1 sur 5 étoiles

I can not trust this company…

I can not trust this company unfortunately, I keep asking to send my receipt, but between 34 emails they keep telling lie for a month. I don't know why.
The communication was very poor after purchase.
The bed and mattress were good, but the driver asked me to carry them to third floor by steps at the front door otherwise he won't delivery. I am sure I checked that they delivery to my flat door.
I didn't want to rate low but I can't recommend this company, it cause lots of stress.

25 avril 2023
Noté 5 sur 5 étoiles

Fab company

I was sceptical as the price is so low but thought well with a small deposit (mine was £10) and COD if they don't turn up its no big deal. They did turn up...early infact....06:30. The bed is fab, bit tricky to put together (but probably cos I've never had to do it before) I have just messaged again to see if they do bunk beds/trundles.
This company is fabulous and I would recommend to everyone

7 avril 2023
Avis spontané

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