DreamSofa.com Avis 

Couch is lovely, been a year and cushions still hold their shape great. Love the color and size. Delivery was a breeze

The sofa is high quality construction in a style that I love at a reasonable price + made in the USA with great customer service. If you've been shopping for furniture, you will recognize that this is rare. We had some issues with the delivery company soiling the fabric. Clyde was assigned to our support case. He communicated with us regularly and answered our emails promptly. He worked diligently on our behalf to resolve the issue to our satisfaction. One thing to note is that this is not "fast furniture". You must be patient while your semi-custom furniture is constructed, quality-checked, shipped and delivered. We ordered in early April and the sofa was delivered in early July. In my opinion, it's definitely worth the wait.

We love our sofa - the color, the fabric, the comfort! It took a while to arrive but we are very happy with it. I had questions along the way and DreamSofa was very responsive in communicating with me.

customer service was very responsive. The panels arrived in a timely manner. The couch is firm — firmer than any we would otherwise have been able to find in store — and well constructed.

The quality of the sofas I purchased is excellent. Exactly what I wanted for a mid-century modern design. The prompt communications, cooperation and assistance with my order provided me with a very good customer experience. I highly recommend DreamSofa.

Love our new couch! So many different options for fabrics. It looks great, and the modular sections make it easy to move and clean. Customer Service was always very responsive.

From the time we ordered to the time we first cuddled up and watched a movie, the only “bad” part was the wait for the delivery because I was so excited! The color, the quality, the comfort, and the beauty were everything we expected. Just the other day, my husband said, “this is the nicest and most comfortable couch I’ve ever sat on.” And I most certainly agree!! If I could add photos I certainly would!

Our experience with DreamSofa was fantastic. We got free fabric swatches ahead of time to select the color and style we wanted. After submitting our orders, their team kept in contact to update us throughout the process of our pieces being built. The white glove delivery service was great as well, they scheduled ahead of time and everything went smooth. We’ve been loving our couch and chairs! They are incredible quality and feel luxurious. We would recommend DreamSofa and will likely be getting more pieces in the future. We purchased the Augusta couch and chairs in Derby Taupe fabric.

We purchased a Dover Sofa Sleeper a few months ago and are thrilled with the quality of the firm cushions and pillows as well as the fabric texture and color. It is not only a supportive sofa to sit on - it excellently fits an entire body laying down in resting nap position. The sleeper bed is super easy to extract and put away. The mattress could be more comfortable, our guests say, but I don't know if it's really possible to have an amazing sleeper sofa mattress that truly feels like a real bed. The ordering process was a breeze. The production process was indeed slow but we were okay with the few months we needed to wait. The delivery was smooth. Overall, I would purchase another sofa from DreamSofa and recommend it to others.

I couldn’t be happier with my new sofa! From the very beginning, Alex provided some of the best customer service I’ve ever experienced. He was incredibly responsive and patient, answering every question I had during the design and ordering process. He even went above and beyond by creating and sending me a diagram to make sure he fully understood what I was describing. When I was struggling to choose fabrics, he sent swatch after swatch until I felt completely confident in my decision.
Throughout the entire process, Alex kept me updated on the progress of my sofa being made, which made the wait so much easier and more exciting. His communication and attention to detail were outstanding.
As for the sofa itself, it’s absolutely beautiful. The craftsmanship and design details add so much style and character to the room. It’s also built like a tank, incredibly sturdy, durable, and clearly made to last. I customized the size, and surprisingly, it has actually made my room feel larger and more open.
One of my favorite features is the pull-out bed. It transforms into a full-size bed effortlessly. It’s so easy to operate that my 10-year-old can pull it out without any trouble. Between the exceptional customer service and the quality of the furniture, I couldn’t recommend this company more highly!

I am SO happy with our new sofa. The price point on these are amazing for the customization options available. To get such a large sectional in a style I liked (we got the Brussels) and the color and fabric options, it’s just kind of a no brainer.
Our ordering and timeline process were smooth - I expected it was going to take a bit, but overall we were just under 2 months, which I felt was reasonable and met my expectations. You can reach out at any point to get a progress update, and it all feels very much like you’re dealing with real people and not bots. Our couch is beautiful, and I’m so happy with it.

Very happy with our new sofa sectional. Firstly it arrived timely and white glove setup was very carefully and respectfully performed.
Quality is exceptional and met our standards and high expectations.

We absolutely LOVE our new Dream Sofa! Our living room is an unusual size, and we had such a hard time finding a couch that was large enough to fit the space while still being comfortable for our family. The Dream Sofa ended up being the perfect choice, and we honestly couldn’t be happier with it!

We also ordered the matching ottoman, which was such a great addition and really makes the whole space feel complete. We upgraded to the Plush cushions, chose the Espresso legs, and went with the Cosmo Steel fabric. We specifically chose one of the fabrics recommended for homes with pets and young children since we have both, and so far we absolutely love it!

The couch is incredibly comfortable, looks beautiful, and fits our space perfectly. We spent a lot of time trying to find the right sofa, and choosing Dream Sofa was one of the best decisions we could have made. We’re so happy with how everything turned out and would absolutely recommend Dream Sofa to anyone looking for a beautiful, comfortable, family-friendly couch! ❤️

We couldn't be happier with our Brussels sofa and Helsinki chair. This is one of the precious few places where you'll find custom mid-century furniture that's made in America at a fair price, and the only place with this many fabric choices. The customer service was superb. Everyone we worked with was nice and always available to answer questions and provide updates on our order. And, they gabe their honest opinion on fabric choices for the particular room we were redecorating. The order did take a little longer than anticipated, but it was worth a smallish delay. Then, once the pieces were complete, the delivery time ended up being shorter than anticipated. White glove service was also excellent. We will definitely be repeat customers.

I knew it would take a while to get this high-quality, custom-made sofa bed, but it still made me nervous as the weeks went by. When I reached out to support for information, Karla was amazing at being responsive and communicative. I greatly appreciate her customer service and attention to my concerns! The sofa will get here tomorrow, and I can't wait to finally have it in my home!

Did extensive research prior to ordering because I wanted a high quality, long-lasting item. With great confidence given the positive reviews seen online here and elsewhere, I ordered a Landon sectional in February 2026. Received delivery in May - however there was a mixup with the shipping fulfillment and it seems that several customers, myself included, received mistaken items (2 of 4 sectional pieces were incorrectly distributed). The company responded quickly in correcting the issue, and scheduled additional pickups to retrieve the incorrect items as well as finally deliver the proper missing pieces. This didn't bother me (mistakes happen), however when the proper pieces were delivered, they were delivered with several spots of damaged fabric (clearly mishandled during delivery) and also the connecting points that interlock the sectional are not properly aligned. This has resulted again in my needing to reach back out to Dreamsofa and will schedule yet another day for a repair professional to come and attempt to resolve the issue. In all, it's felt like a part time job to deal with these issues (I've had to take 3 additional days off of work and counting in order to be present for deliveries/repairs) and the sofa is still not in the condition that it should be in. Will update pending how Dreamsofa resolves this but it has been a multi-month ordeal and I just want to be able to have a new quality sofa as I originally ordered.

Edit: I'd like to point out that the customer service has been very attentive (Karla has been working with me) and has been doing what they can to help. Will update once everything is resolved.

Very happy with my experience ordering a couch from Dreamsofa. The construction and materials are very nice resulting in a very comfortable couch.

Had a great experience working with the DreamSofa team to design our custom sofa. Delivery took a little while but for a custom fabric and size I honestly expected it would take much longer.

We LOVE the sofa, it's the most comfortable that we've ever owned!

We love our sofa. It was a long wait, but the quality and style were worth the long lead time.

We remodeled our living room and wanted to upgrade the 'big box' couch and loveseat we had before to a single large sectional with a mid-century modern design. DreamSofa made it easy. We had no trouble picking out the design and the dimensions to best fit the space. We were torn on the fabric though, so we ordered four swatches, which were delivered quickly.

Once we had that settled, ordering was quick and easy. It arrived about three months later, which was a little longer than originally quoted, but nothing egregious. It is absolutely beautifully made, perfect in the space, and very comfortable for lounging. We could not be happier with the sectional or the buyer experience.