Das Personal das für Fr. Galen arbeitet waren immer hilfsbereit zuvorkommend, freundlich, sehr höflich und haben immer versucht meine Probleme zu lösen, ich möchte mich bei Ihnen herzlich bedanken
L'entreprise a répondu
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Lisez les avis des autres
My experiences with the doctors and assistance I received during the whole process has far exceeded my expectations. I’m thankful I found this gem of a site for my healthcare needs.
L'entreprise a répondu
Dr Victor Nicolas Casafus, is very professional. He is kind, warm and compassionate. He listens and is comforting and understanding. He spent a lot of time with me. I felt so much better after talkin... Voir plus
L'entreprise a répondu
Dr. Galen and his team has been my medical providers and advisors for six months now. Every consultation is timely, adequate, and knowledgeable. I leave feeling confident that my health concern is r... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Dr. Galen is a global telehealth platform designed to make healthcare more accessible, convenient, and reliable. We connect patients with qualified doctors across a wide range of specialties, enabling them to receive professional medical advice, prescriptions, and guidance from the comfort of their own homes. With 24/7 availability, multilingual support, and a network of experienced doctors operating across 130+ countries, Dr. Galen ensures timely and seamless medical assistance wherever you are.
Coordonnées de contact
311 RANCH ROAD 620 S STE 211, 78734-4776, Austin, Etats-Unis
- +1 415 251 2044
- support@drgalen.org
- drgalen.org
4,7
Excellent
302 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
System became more efficient and has…
System became more efficient and has various key features convenient for user
17 février 2025
Avis spontané
Réponse de Dr.Galen - Online Health Consultation
Thank you for the feedback, Dr. Nieh Chih Chiang! We're glad to hear that you've noticed improvements in our system's efficiency and the added features that make it more user-friendly. We always aim to enhance the experience for both doctors and patients, and your input helps us continue moving in the right direction. We truly appreciate your support!
Dr.Galen as Medical Consultant
Dr. Galen has been a great platform for my Medical Practice. Easy to use and effective. Their customer support is professional and always available.
13 février 2025
Avis spontané
Réponse de Dr.Galen - Online Health Consultation
Thank you for your wonderful feedback, Dr. Alberto Gutierrez Villarreal! We're so glad to hear that our platform has been a great fit for your medical practice. We also appreciate your recognition of our customer support team. We're excited to continue working together to provide the best care for our patients. Looking forward to more collaboration in the future!
Great and kind service.
15 février 2025
Avis spontané
Réponse de Dr.Galen - Online Health Consultation
Thank you so much for your kind words, Josue Rakauskas! We're happy to know that you had a great experience with our service. We're here whenever you need us!
Easy to use and the doctor helped me…
Easy to use and the doctor helped me with my issue thank you
14 février 2025
Avis spontané
Réponse de Dr.Galen - Online Health Consultation
We appreciate your kind words, Amani! We're so glad to hear that our process was easy for you and that the doctor could help with your issue.
Réponse de Dr.Galen - Online Health Consultation
Thank you for your feedback, Dr. James Ekow-annan! We're glad to hear you had a smooth and seamless consultation experience on our platform. We truly appreciate your dedication and effort in providing excellent care to our patients. Looking forward to working together more!
Réponse de Dr.Galen - Online Health Consultation
Thank you for sharing your experience, Andy! This is the level of service we aim to offer all our patients, and we're so glad you received it. Your trust means a lot to us!
I got an appointment the same day
I got an appointment the same day. I recommend 100%
11 février 2025
Avis spontané
Réponse de Dr.Galen - Online Health Consultation
Thank you so much for your heartfelt feedback, Marius Rapa! We know how valuable your time is, and it brings us so much joy to hear that we were able to provide the quick and efficient service you needed. Your trust and satisfaction mean the world to us, and we're truly grateful for the opportunity to assist you. It’s incredibly rewarding to know we’ve made a positive difference in your experience.
Great communication and I got a reply…
Great communication and I got a reply right away after paying for the service. The doctor was excellent. Connection in app was tricky getting started but worked fine once we connected. Would definitely use this service again.
11 février 2025
Avis spontané
Réponse de Dr.Galen - Online Health Consultation
Thank you for sharing your experience with us, Caroline Yu! It really warms our hearts to know that despite the initial connection hiccup, everything worked out and you received the care you needed. We’re so grateful for your trust, and it’s truly rewarding to hear that our doctor was able to make a positive impact on your journey.
Thanks to dr Gallen I can treat…
Thanks to dr Gallen I can treat patients online who need an urgent consultation
11 février 2025
Avis spontané
Réponse de Dr.Galen - Online Health Consultation
Thank you for your kind words, Dr. Claudine Christiaens! We’ve designed our platform to be simple and efficient, especially for handling urgent cases like yours. It’s our goal to make it easier for doctors to provide timely care, and we’re happy to know it’s working well for you. We’re grateful for your trust and look forward to continuing our partnership!
Easy virtual consultation
Easy virtual consultation. Annie was a great help as usual and expedited the process.
10 février 2025
Avis spontané
Réponse de Dr.Galen - Online Health Consultation
Thank you so much for your feedback, Dr. Rola Ali-Hassan! We're delighted that you had an easy consultation on our platform. It's always our priority to make your experience as smooth and efficient as possible. We're grateful for your trust.
Amazing communication
Amazing communication, fast and easy and my provider was so good to talk with about my sickness. I would definitely use this service again!!
9 février 2025
Avis spontané
Réponse de Dr.Galen - Online Health Consultation
Thank you for sharing your experience with us, Pamela! We're truly touched to hear that the communication was clear and that your provider made such a positive impact on your care. It means so much to us that you felt heard and supported throughout your consultation and we're so happy to know that you’ll be returning when needed.
Midnight Emergency consultations…
Even midnight Emergency consultations went in good way.... Great job
8 février 2025
Avis spontané
Réponse de Dr.Galen - Online Health Consultation
Thank you so much, Dr. Mohamed Thariq! We're deeply grateful for your dedication and care, especially during late-night emergencies. It's doctors like you who make a real difference in people’s lives when they need it the most. We’re so proud to have you with us, your commitment to patients, no matter the hour, is truly inspiring. Looking forward to continuing this meaningful journey together!
Réponse de Dr.Galen - Online Health Consultation
Thank you so much, Dr. Dmytro Palii! We're grateful to have you as part of our trusted network. It means a lot to hear such kind words from someone who brings genuine expertise and care to our platform. Working alongside professionals like you is what makes our mission strong and meaningful. Here's to continuing this great journey together!
This is an incredible team of pure care and love
This is a team of pure care and love. If you are in need of the best, most efficient, fastest, most professional and kind health care, book your appointment with Dr Galen. They wake up every day to reduce suffering and increase wellbeing. There is no comparison, they are the best. You found your solution if you were searching, this team is perfection.
4 février 2025
Avis spontané
Réponse de Dr.Galen - Online Health Consultation
Your heartfelt words truly moved us, Andrew. Reading this fills us with so much joy and purpose. Knowing that you feel such genuine care from our team means everything to us. We wake up every day with one mission — to be there when someone needs us the most, and your message reminds us why we do what we do.
We’re also really glad we could help by making your prescription easily available right to your doorstep through a personal visit from our dedicated Dr. Ana Da Silva — because your comfort and care matter most.
As a physician
I had a smooth and great experience with Dr.Galen telemedicine. Annie did a superb job at coordinating the patient booking. The platform is made user friendly for both patient and doctor. As a physician indo recommend other physicians to have a virtual office here with Dr.Galen.
2 février 2025
Avis spontané
Réponse de Dr.Galen - Online Health Consultation
Thank you so much for your kind words, Dr. Latifah Al Mana. It means a lot coming from a dedicated physician like you. We're truly glad to hear that you had a smooth experience with our platform. Your recommendation to fellow physicians means the world to us, and we look forward to continuing this journey together.
Please do not trust this company
Please do not trust this company. They used my name (as physician MD) and credentials for their website without my consent. I complained and I told them to remove my name off their website. And I continue to check periodically to make sure it remains of their website. This website is sketchy. BEWARE!
1 novembre 2024
Avis spontané
Réponse de Dr.Galen - Online Health Consultation
Thank you for reaching out Dr. Uche, and we're truly sorry for the frustration this has caused you.
Our only goal is to help patients find care more easily and connect them with experienced professionals like yourself. We listed your publicly available profile on our platform with the pure intention of freely promoting your practice to patients by referring them to your clinic or hospital—completely free of charge, and never to misrepresent or cause any discomfort.
We understand how important your professional identity is, and we deeply respect your wishes. We tried to locate your profile on our platform but couldn’t find it. If you could kindly send us the link or any details, we’ll ensure it is permanently removed.
We genuinely respect your decision, and we’re here to make things right.
Very helpful when I booked a doctor in…
Very helpful when I booked a doctor in the wrong country. Sorted out another doctor and got me an appointment the same day. My daughter was unwell and we were in another country which was a bit scary but they were great. Thank you.
9 janvier 2025
Avis spontané
Réponse de Dr.Galen - Online Health Consultation
Thank you so much for your heartfelt words, Donna! We're truly glad we could be there for you and your daughter during such a stressful moment, especially while being away from home. We understand how scary it can be when your child is unwell in another country and we’re so happy we could quickly step in and help get you the right doctor without delay.
It means a lot to us that you felt supported and cared for. Moments like these are exactly why we’re here to bring comfort, clarity, and reliable care no matter where you are in the world. Wishing your daughter a smooth and speedy recovery! And thank you for letting us be part of your journey.
Excellent Service
I had a great experience! The service was professional, fast, and reliable. Highly recommended.
9 janvier 2025
Avis spontané
Réponse de Dr.Galen - Online Health Consultation
Thank you so much for your kind words, Marc! We're truly happy to hear that you had a great experience with us. Knowing that you found our service professional, fast, and reliable means everything — because that’s exactly what we aim for with every patient.
Possible Scam
doctor took their own time, they didn’t write my correct name on the note that they provided, doctor Dr Rand al faraieh seemed very unprofessional, all in all it seemed very unprofessional. Would not recommend, possible scam.
5 janvier 2025
Avis spontané
Réponse de Dr.Galen - Online Health Consultation
Thank you for reaching out and sharing your concerns. We sincerely apologize for any inconvenience caused during your experience with us.
As part of our platform’s policy and standards, we are unable to change personal information, such as names, after they are entered into our system. For a single consultation booking, our policy allows only one prescription and one medical certificate. However, understanding your situation and recognizing the incorrect name provided during the booking, Dr. Rand Al Faraieh kindly made an exception and issued two medical certificates to assist you.
Dr. Rand Al Faraieh is a dedicated and experienced professional who takes great care in assisting patients with their needs. We regret if there was any misunderstanding or miscommunication during your interaction, as the doctor’s goal is always to provide the best possible care and support.
We value your feedback and are continuously striving to enhance the experience for all our patients.
Thank you for your understanding.
Great experience
They were in permanent contact with me, being very respectful and on time with the appointments.
24 décembre 2024
Avis spontané
Réponse de Dr.Galen - Online Health Consultation
Thank you for sharing your experience!
We're pleased to hear that the team maintained consistent communication, showed respect, and ensured timely appointments.
Your satisfaction is our priority.
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