Dr.Galen - Online Health Consultation Avis 302

TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Das Personal das für Fr. Galen arbeitet waren immer hilfsbereit zuvorkommend, freundlich, sehr höflich und haben immer versucht meine Probleme zu lösen, ich möchte mich bei Ihnen herzlich bedanken

L'entreprise a répondu

Noté 5 sur 5 étoiles

My experiences with the doctors and assistance I received during the whole process has far exceeded my expectations. I’m thankful I found this gem of a site for my healthcare needs.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Dr Victor Nicolas Casafus, is very professional. He is kind, warm and compassionate. He listens and is comforting and understanding. He spent a lot of time with me. I felt so much better after talkin... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Dr. Galen and his team has been my medical providers and advisors for six months now. Every consultation is timely, adequate, and knowledgeable. I leave feeling confident that my health concern is r... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Conseiller santé

Écrit par l'entreprise

Dr. Galen is a global telehealth platform designed to make healthcare more accessible, convenient, and reliable. We connect patients with qualified doctors across a wide range of specialties, enabling them to receive professional medical advice, prescriptions, and guidance from the comfort of their own homes. With 24/7 availability, multilingual support, and a network of experienced doctors operating across 130+ countries, Dr. Galen ensures timely and seamless medical assistance wherever you are.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

302 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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Noté 5 sur 5 étoiles

Consultations are very good

Consultations are very good, very friendly and polite

19 décembre 2024
Avis spontané
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Réponse de Dr.Galen - Online Health Consultation

Thank you for your kind words!
We're delighted to hear that the consultations were friendly and polite.
Providing a welcoming and professional experience is always our goal.

Noté 5 sur 5 étoiles

Quick & Easy! Highly recommended

I used Dr Galen’s service whilst I was travelling abroad. I required a time-sensitive prescription with an added complexity of being time-limited due to flight arrangements. Through Dr Galen’s service was able to easy and swiftly arrange an appointment with one of their doctor’s, obtain and fill the required prescription! And all at a very reasonable cost of approximately $40USD. I was very impressed by the communication and ease of the service and would recommend to anyone in need!

29 novembre 2024
Avis spontané
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Réponse de Dr.Galen - Online Health Consultation

Thank you for sharing your experience!
We're glad Dr. Galen's service could meet your time-sensitive needs while traveling abroad.
It's great to hear that the process was smooth, communication was clear, and the cost was reasonable.
Your recommendation means a lot, and we're here whenever you need assistance!

Noté 5 sur 5 étoiles

Affordable prices

Quick response, affordable prices, great service. Thank you!

12 décembre 2024
Avis spontané
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Réponse de Dr.Galen - Online Health Consultation

Thank you for your feedback!
We're pleased to hear you appreciated the quick response, affordability, and excellent service.
Your satisfaction is our priority, and we look forward to assisting you again!

Noté 5 sur 5 étoiles

All good, thanks !

There was a bad network but everything was good. Thanks for your help !

25 novembre 2024
Avis spontané
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Réponse de Dr.Galen - Online Health Consultation

Thank you for your feedback! We're glad everything worked out despite the network issues. Your understanding is greatly appreciated! We'll continue striving to ensure smoother experiences in the future.

Noté 5 sur 5 étoiles

Dr Rola was very kind and professional

Dr Rola was very kind and professional, we are more than happy regarding the consultation we received on the concerning matter. Thank you. DRGalen I recommend if you need a specialist not available in your country/ area of living

1 novembre 2024
Avis spontané
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Réponse de Dr.Galen - Online Health Consultation

Thank you for your kind words! We’re pleased to hear that Dr. Rola provided the care and reassurance you needed. Your recommendation means a lot to us, and we're here whenever you need access to trusted specialists!

Noté 5 sur 5 étoiles

Professional

Professional

31 octobre 2024
Avis spontané
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Réponse de Dr.Galen - Online Health Consultation

Thanks for your feedback! We're glad our professionalism met your expectations—here to support you anytime!

Noté 5 sur 5 étoiles

Feedback

It was a good moment, started from the admin to organize a booking with the patient. The patient was also kind and open. That gave me opportunity to assist without challenges.
Drgalen it’s a good platform that I recommend our patient.

29 octobre 2024
Avis spontané
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Réponse de Dr.Galen - Online Health Consultation

Thank you for your kind feedback!
We’re pleased to hear that our team could support you in providing seamless care.
It’s wonderful to know you’d recommend our platform—your trust means a lot to us!

Noté 5 sur 5 étoiles

Such a great experience

Such a great experience. I booked a session because I was confused with my current prescription and had questions. The doctor cleared them up and gave me a correct prescription, eased my concerns and made me feel very seen. Much recommended thank you!

25 octobre 2024
Avis spontané
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Réponse de Dr.Galen - Online Health Consultation

Thank you for your kind words! We're pleased to know the doctor could address your concerns and provide the support you needed. We truly appreciate your recommendation!

Noté 5 sur 5 étoiles

Easy process. Great doctors and customer service agents.

It was a very easy process. The website let me choose which doctor I wanted, each with different levels of experience. The websites customer service agent(s) also recommend the doctors that are best for you, your location, and condition. When I chose my doctor, I filled in what I was there for and we set up an appointment.

We began the online appointment and it only took about 5-10 minutes. The doctor sent me an e-prescription for my condition about 10 minutes after the call ended. I printed it out and went to the pharmacy to fill it the same night.

7 octobre 2024
Avis spontané
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Réponse de Dr.Galen - Online Health Consultation

Thank you for sharing your experience! We're so glad to hear the process was smooth and quick for you. Our team is always here to help, and we're happy the consultation and e-prescription worked out perfectly.

Noté 5 sur 5 étoiles

Communication was great and prompt

Communication was great and prompt. I was having a lot of tech issues on my end with the app so they were able to book me an appointment through WhatsApp. So helpful!!

9 octobre 2024
Avis spontané
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Réponse de Dr.Galen - Online Health Consultation

Thank you for your kind words! We're glad we could assist you and make the process smooth. We're always here for you.

Noté 5 sur 5 étoiles

fast and good service

9 octobre 2024
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Réponse de Dr.Galen - Online Health Consultation

Thank you for your feedback! We're happy you had a great experience with our fast service. We're always here for you!

Noté 5 sur 5 étoiles

Thanks to Annie

Thanks to Annie. Saw Dr Zaheer Ahmed. Love this online service. Service is excellent. Fast response and check up with you throughout consultation to make sure everything is fine. It's awesome to be able to see doctor via video without having to leave your house. Highly recommend.

7 octobre 2024
Avis spontané
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Réponse de Dr.Galen - Online Health Consultation

Thank you for your wonderful feedback! We're so glad you enjoyed the convenience of our service and had a great experience with Dr. Zaheer Ahmed. We're always here to provide excellent care.

Noté 5 sur 5 étoiles

I got fast help which worked. Perfect.

It was a blind shot trying this service. Online consultancy works in my home country but I was not sure if it will also in Armenia. I was positively surprised by the process of connecting me to a local doctor who actually helped me and gave advices how to handle my sickness. I am grateful for the operator who proactively contacted me to guide me through the process. When I missed the scheduled appointment, she called me and made sure I connect with doctor and all works. And also no issues with prescription in pharmacy. Thanks both operator and Dr for help via online communication (well it was not easy with me having fever 39, for sure) when I could not leave the house :-). Anna

21 septembre 2024
Avis spontané
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Réponse de Dr.Galen - Online Health Consultation

Thank you for sharing your experience! We're glad to hear our service worked well for you in Armenia and that our team was able to assist you during your time of need.

Noté 5 sur 5 étoiles

Very helpful in accommodating my needs.

Very helpful in accommodating my needs.

22 septembre 2024
Avis spontané
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Réponse de Dr.Galen - Online Health Consultation

Thank you for your feedback! We're happy to hear we could accommodate your needs. We're always here to support you!

Noté 5 sur 5 étoiles

Outstanding service

First of all the operator Annie was very very helpful to me. She stayed in contact with me until my appointment with the doctor was done. Secondly dr Moayad Abdalla was very helpful and sincere. Great service and fast. Thank you so much. Would definitely recommend to anyone.

18 septembre 2024
Avis spontané
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Réponse de Dr.Galen - Online Health Consultation

Thank you for your thoughtful feedback! It's wonderful to know that Annie and Dr. Moayad Abdalla were able to assist you effectively. We appreciate your recommendation and are here whenever you need support!

Noté 5 sur 5 étoiles

Doctor was kind and listened to me

Doctor was kind and listened to me. She explained all reasons for my symptoms and help me to understand what could cause my sudden diarrhea and cramps. It was a good experience to have consult like this in a foreign country. I am more comfortable now and feel at ease because I did consult with her. Dr Eralda Kurti it was a pleasure to interact with you.

17 septembre 2024
Avis spontané
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Réponse de Dr.Galen - Online Health Consultation

Thank you for sharing your experience! We're pleased to hear that Dr. Eralda Kurti provided you with the support and clarity you needed. It's great to know you felt comfortable during your consultation. We're always here to help!

Noté 5 sur 5 étoiles

Great

Great, professional providers.

14 septembre 2024
Avis spontané
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Réponse de Dr.Galen - Online Health Consultation

Thank you for your feedback! We're glad you found our providers to be professional. Your support means a lot to us!

Noté 5 sur 5 étoiles

Thank you, Dr Angeliki

Dr Angeliki Mina is a real good Doctor that has experience in many fields of care including listening skills, involving me in options of treatment and offers logical care pathways with satisfying results and then she even takes time to follow up my care. I struggle to find kind of Doctor but now I will highly recommend her to all!
Thank you Doctor!

9 septembre 2024
Avis spontané
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Réponse de Dr.Galen - Online Health Consultation

Thank you for your generous feedback! We're delighted to hear about your positive experience with Dr. Angeliki Mina. Your recommendation means so much to us, and we appreciate you taking the time to share it!

Noté 1 sur 5 étoiles

They assigned me an unlicensed doctor...

They assigned me a doctor not licensed in my state, who gave an illegal prescription (none of the doctors identifying information). When I complained, they said "it's completely legal and to try another pharmacy". I tried 4, they all said the same thing. They won't even discuss a refund, so I will be lodging a complaint with my credit card for services unrendered. $55 to give illegal scripts? I'll be contacting the BBB, as well. Using an old email to not get harassed by them.

7 septembre 2024
Avis spontané
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Réponse de Dr.Galen - Online Health Consultation

We apologize for the confusion and the frustration you've experienced. We understand how important it is for prescriptions to be handled appropriately and legally. The prescription provided by our doctor was indeed written by a licensed physician, and we can assure you that it complies with legal standards. However, we acknowledge that there seems to have been a misunderstanding regarding the process.
Since you are not satisfied with the consultation, we have already processed the refund for you. We hope this action helps address your concerns, and we encourage you to reach out to us directly if you have any further questions or issues. Your feedback is valuable, and we're here to assist you in any way possible.

Noté 5 sur 5 étoiles

Best online medical service out there!

Definitely worth the money, a game changer of a service and highly responsive. You are in great hands!

2 septembre 2024
Avis spontané
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Réponse de Dr.Galen - Online Health Consultation

Thank you for your wonderful feedback! We’re delighted to hear that you found value in our service and felt well-supported. We're here for you whenever you need us!

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