Bought several jerseys, different occasions for different countries. I got the fan favorite from Japan (adidas) and fan favorite Brazil (Nike). Different countries, different sizes, and after a wash a... Voir plus
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I’ve experienced some up and down with dripped collection Partly fault of third party shipping for loosing my package I had to wait for over a month to find out about the inconvenience After r... Voir plus
Followinf a number of emails Dripped Collective have provided me with a replacement shirt. I thought it was only right to acknowledge this.
The Shirts are high quality and arrive usually within 2 weeks. I will be buying another shirt.
À propos de l'entreprise
Écrit par l'entreprise
YOU WILL GET YOUR ORDER, PLEASE BE PATIENT, WE HAVE SO MANY EMAILS NOW SOO ITS HARD TO REPLY TO EVERY ONE. A special email you can send a message to is EBENEZER@DRIPPEDCOLLECTIVES.COM. Please send an email here before you leave a review. Welcome to Dripped Collectives, your go-to destination for high-quality sports jerseys that take your fandom to the next level. Our carefully curated collection showcases premium craftsmanship and attention to detail, ensuring that each jersey is a true masterpiece. From basketball to football, baseball to soccer, we offer a diverse range of jerseys for various sports, all crafted with the finest materials for ultimate comfort and durability. Experience the unparalleled quality of our jerseys and elevate your game-day style with Dripped Collectives
Coordonnées de contact
16 Monkton Way, PE30 4GS, King's Lynn, Royaume-Uni
- contact@drippedcollectives.com
- drippedcollectives.com
3,7
Moyen
331 avis
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A répondu à 9 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Don’t buy from them
Don’t buy from them. They sent you the wrong product then don’t want to pay for return or even refund( which If I choose this option I am gonna have to pay for the return when it wasn’t my mistake at all) Why do I have to pay to return something that you guys sent wrong? I paid the right product and the price asked and why didn’t get the right one? It does not matter if the policy states whatever, u guys made the mistake not me. So it does not matter if I want the refund or the exchange the shipping should be cover for whatever I decided because it was your mistake not mine.
Quality of the shirts is horrible. It is printed not actually what is in the picture that the sell. Just save bit more money and buy from a oficial place. Less headache and u won’t get disappointed like I am.
Me writing a bad review everywhere is just me saying my experience and what is my true and what happened.
I can guarantee if I had gotten what I paid for I would not come here to give you any bad review which I am entitled to as a customer.
15 avril 2025
Avis spontané
Réponse de Dripped Collectives
This is partly false Daiana, Yes we made a mistake shipping you the wrong shirt however, We offered you an exchange for free with no fees but you declined, we then offered you to return the parcel which you also refused.
Our policy clearly states, if you want to exchange a jersey, we as "Dripped Collectives" will pay for the cost of postage back to us, however if you want to return a jersey back for a refund, the "Customer" is meant to pay for the postage.
We illustrated this to you many times but you felt frustrated and threatened us with a bad review stating that you will leave bad reviews every where.
Nice jerseys
Really nice jerseys but its about like 2-3 weeks of waiting before they come but for the rest it’s legit👍💪
14 mai 2025
Avis spontané
Good quality…
Package arrived in just over 2 weeks and the kit was in great condition.
A little short on the size, but I didn't realise what size I actually was, so not their fault.
Also decent pricing on top quality stuff
14 mai 2025
Avis spontané
Very happy god bless you!
15 avril 2025
Langt over forventning
Langt over forventning
Havde min skepsis, men trøjerne er både god kvalitet og så er navnetrykket og tallet efter den enkelte t-shirt, ikke bare sådan noget alm. hvid tekst, som jeg frygtede. Bare i orden!
(Forvent lang ventetid dog, men worth)
7 mai 2025
Avis spontané
Remember If you Are an XL lets say then…
Remember If you Are an XL lets say then take a XXL always 1 size up. Fu…. Nice shirts Very good kvalitet !
15 avril 2025
Mooi tshirtje ontvangen met bedrukking!
4 mai 2025
Avis spontané
i paid and i didnt recived my order (4 months ago)
4 month ago i bought a t-shirt
after 2 month i contact them to ask about it
they answer after few days and asked me for the item code, but they didnt send me code when i bought it, i sent them then screen shot and they answer again after few days, they said something like its cost more so you need to buy more, i said no i need my money back please, and it was 1 month ago since that
30 avril 2025
Avis spontané
Réponse de Dripped Collectives
Hello Abed
Your paid for your shirt and your requested the custom name and number but then when we sent you an invoice to pay for it, you did not pay for it, we emailed you so many times but the email you gave us had a typo and that it why we could not get to you. As requested we have processed your refund now.
the quality was amazing and it turned…
the quality was amazing and it turned out better than my expectations
28 avril 2025
Avis spontané
Great purchase!
Great purchase!! I love the Jersey and that i could customize it!! The quality it’s very niceee! Overall I love it!! And would purchase again.
27 avril 2025
Avis spontané
3 beautiful shirts😍😍😍
3 beautiful shirts😍😍😍
Barcelona Italy and Brasil🙌🏼🙌🏼🙌🏼👍🏼👍🏼👍🏼
20 avril 2025
Avis spontané
my 4th order from here now and it came…
my 4th order from here now and it came perfect, the delivery time has increased a bit but still perfect football shirts as always, thanks
23 avril 2025
Avis spontané
I was sceptical after seeing some bad…
I was sceptical after seeing some bad reviews. My order came in two weeks. All items are incredibly high quality I am extremely impressed. FairPlay!
24 avril 2025
Avis spontané
Everything perfect
Perfect condition beautiful shirt and really happy with quality
17 avril 2025
Avis spontané
Worst customer service ever. No action taken. Expect response after several days
Very BAD customer service. Be aware that if you ask for refund they won't reply. My package did not arrive and there were no updates in the tracking for more than a week after arriving my country. I contacted DP several times and no action was taken, I asked for the refund and no response no action from their side. I decided to contact the Shipping company in Dubai VNLIN very bad also no response. Finally, I decided to go to the warehouse of the shipping company and sort out the issue by myself (wrong telephone number) the one input my order was correct. Got my package 2 days after, as they didn't have it in that specific location.
Up Today, I have not received a response from Dripped Collectives. I only received three emails with the same template response, saying to wait.
Very disappointed never order again!
Notes to add to DP's response :
I am absolutely disappointed that they have not acknowledged their oversight. Instead, they are trying to pass the blame to me, the customer. The data input in my order was 100% correct. The screenshot is proof. The shipping company got it incorrect, and I highlighted this, but nobody from the DP team took 5 minutes to contact them. A mistake passing the data from one company to another may have happened, not a big deal, but this is not the point. The point is the POOR CUSTOMER SERVICE and no action of Dripped Collectives. Be aware if something happens to your order, you will be stuck forever trying to get a respond or refund.
14 avril 2025
Avis spontané
Réponse de Dripped Collectives
Hello Gisella
THIS IS THE EMAIL WE SENT YOU AFTER YOU LEFT THIS REVIEW .
This is Ebenezer, Owner of Dripped Collectives (Not a customer agent)
We genuinely understand your frustration but we would just like to clarify some things with some proof as well.
The first thing is that we get thousands of emails every day, and we cannot always reply to all as we are still a small team.
Secondly, in a previous email we gave you the estimated delivery date for your parcel (Image proof attached below) and all you had to do was be patient and what for it to be delivered, there was no need going to any warehouses or shops except the delivery company instructed you to do so.
When we ship orders, we ship them with an international courier, when they then arrive in your country, a local courier (Vnlin) takes charge of it which we do not really have direct contact with.
As said in our previous email, your order was meant to be delivered between 26th of March and 3rd of April, on the 29th of march, they tried to deliver it to you, they called you many times and there was no response, you contacted us about it and we said you should be patient that they will try redeliver it again, to which you then decided to drive all the way to the warehouse which again was not necessary.
You currently claim that the reason they could not reach you was because of the wrong phone number to which this is true, but honestly it was a fault on your end and not our end, when you placed your order you put the wrong phone number in your shipping address and you put a different phone number in your billing address. I have attached 2 proofs of this, one from our back end system and also one from emails (Which I have forwarded to you) to show you that this is true, you can also check your confirmation email to verify this.
When we ship orders we use the details from the shipping address as logically that make sense, usually the billing address is the address where the card was registered so we used the details from your shipping address which the phone number was wrong.
Summarizing this, if the phone number was not inputted wrongly, your order should have been delivered on the 29ht of march 2025.
The reason we are going into this extensively is due to the recent review you left on our trustpilot. Dripped Collectives is not a scam company, or one that offers bad service as you are claiming it to be, the reason we have a couple negative reviews (with all due respect) is due to similar customers like yourself who makes slight mistakes on your order and then blame it all on us in the review section, genuinely speaking the amount of customers we get that put the wrong address is quite bad.
And We Get It, everyone makes mistakes, that's why we are trying to come to a solution given these explanations that if you could kindly take away the negative review, we are happy to give you a 10% Refund of what you paid and a $10 Gift voucher for your potential next order.
Kindly let us know what you think and if you need more explanations, we are happy to help.
Kind Regards
I‘ve ordered the jersey last month
I‘ve ordered the jersey last month, never got any shipment updates or something else, also wrote an E-Mail, to wich they haven‘t respond yet.
25 mars 2025
Avis spontané
Réponse de Dripped Collectives
Hello Jordan
We may have accidentally missed your order due to the large amount of orders we get, kindly email out support and we will be happy to help.
Kind Regards
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