Due to not receiving any communication from DVLA except acknowledging receipt of my notifying Glaucoma on 11th October 2025 until 30th June 2026 letter revoking my driving licence as not attended Eye... Voir plus
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Lisez les avis des autres
I have helped two different people renew their driving licence after the age of seventy. Each of them have had to submit their return via the post. The Gov website and Gov UK One App do not interact w... Voir plus
Renewal at age 73: Achieved 3 years ago without a hitch, but now as others have commented, a complete washout fiasco. Tried to use the appallingly awful One Login app. Wouldn't work on my Samsung Andr... Voir plus
Total waste of time, took lots of my personal information god only knows where that is now. Go to the post office and pay the extra it's easier and safer. Don't bother phoning,your licence will expire... Voir plus
1,3
Mauvais
165 avis
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17 year old applying for provisional
17 year old applying for provisional
without site being clear what it is actually providing and signing up to a very expensive subscription
sent cancellation email to the address provided to others on trustpilot and reported transaction to bank
no benefit to using this site but is sponsored by company so hits top of search engines
will await refund...
25 septembre 2023
Avis spontané
Réponse de Driving Licence Online
Dear Catherine Richardson,
Thank you for leaving us your feedback that can help us improve our service. We are truly sorry that our service did not meet your expectations. Your feedback will be taken into account so that we can improve our service.
Let me take this opportunity to clarify this. While completing your Driving Licence Application, you also have subscribed to our website, which will allow you to benefit from unlimited access to our services. Please note that a free trial was provided allowing you to access our services and test our platform, and you also have the opportunity to cancel without any charges. After this period, the service fee will be charged if a cancellation request is not raised. Everything was clearly outlined on our website and during the application process specifically on the payment page.
In addition, I must also advise that we are sending email confirmations and email reminders to ensure that customers are aware of the subscription. Hence, daily, we are receiving requests to cancel the membership within the free trial period.
Moving forward, should you require further assistance with your application or any information, please do not hesitate to reach out to us.
Regards,
Willow
Licence Services
was also conned paid stupid price to…
was also conned paid stupid price to get my licence
then 3months later they trying take £69 from my account I never agreed to any extras from them
Spammers
3 août 2023
Avis spontané
Réponse de Driving Licence Online
Dear Stuart Bruce,
Thank you for leaving us your feedback that can help us improve our service. We are truly sorry that our service did not meet your expectations. Your feedback will be taken into account so that we can improve our service.
Let me take this opportunity to clarify this. While completing your Driving Licence Application, you also have subscribed to our website, which will allow you to benefit from unlimited access to our services. Please note that a free trial was provided allowing you to access our services and test our platform, and you also have the opportunity to cancel without any charges. After this period, the service fee will be charged if a cancellation request is not raised. Everything was clearly outlined on our website and during the application process specifically on the payment page.
In addition, I must also advise that we are sending email confirmations and email reminders to ensure that customers are aware of the subscription. Hence, daily, we are receiving requests to cancel the membership within the free trial period.
Moving forward, should you require further assistance with your application or any information, please do not hesitate to reach out to us.
Regards,
Willow
Licence Services
I thought I was on the DVLA website
I thought I was on the DVLA website, total rip off. They charge you to just submit the forms that you've already filled out. Making the process LONGER and more expensive. They don't mention they're nothing to do with the gov website until AFTER you've paid. They also try to take an additional £80 for a year subscription. I tried to get a refund but apparently too late they'd already clicked a button for a fee, that's all they do.
18 septembre 2023
Avis spontané
Réponse de Driving Licence Online
Dear Michelle F,
Thank you for leaving us your feedback that can help us improve our service. We are truly sorry that our service did not meet your expectations.
We would be very pleased to discuss this in more detail. However, I am afraid we are not able to locate your application. Therefore, kindly advise us with the registered email in order for us to locate your application. Please, email us at contact@driving-licence-online.co.uk
Regards,
Willow
Licence Services
Be very careful when renewing your…
Be very careful when renewing your driving licence not to use this website. They charge £89 after 3 days which is NOT clear when you complete all the information. Lucky for me I realised before they stole any money from me! I have called the bank to block any payments to this theiving company and also ordered a new card aswell as sent an email to them informing that I wish to cancel and they are not authorised to take any money from my account. The bank said people usually receive the driving license but if not they will raise a dispute with the company if I don’t receive it within 15 days 🖕
11 septembre 2023
Avis spontané
Réponse de Driving Licence Online
Dear Clare Tear,
Thank you for leaving us your feedback that can help us improve our service. We are truly sorry that our service did not meet your expectations. Your feedback will be considered so we can improve our service.
Let me take this opportunity to clarify this. While completing your Driving Licence Application, you also have subscribed to our website, which will allow you to benefit from unlimited access to our services. Please note that a free trial was provided allowing you to access our services and test our platform, and you also have the opportunity to cancel without any charges. After this period, the service fee will be charged if a cancellation request is not raised. Everything was clearly outlined on our website and during the application process specifically on the payment page.
In addition, I must also advise that we are sending email confirmations and email reminders to ensure that customers are aware of the subscription. Hence, daily, we are receiving requests to cancel the membership within the free trial period.
Moving forward, should you require further assistance regarding your application with a reference number ending in 295525, please do not hesitate to reach out to us.
Regards,
Willow
Licence Services
Do not use them
Do not use them
They are a scam company. You think you are applying for a provisional driving licence and they secretly set you up to pay a subscription. There is no warning about that. There is no need for a subscription when you require a one off action. Absolute thieves.
9 septembre 2023
Avis spontané
Réponse de Driving Licence Online
Dear Antonia,
Thank you for leaving us your feedback that can help us improve our service. Kindly provide us with the registered email for us to check on this. You can reach out to us via email at contact@driving-licence-online.co.uk
Regards,
Willow
Licence Services
I had no idea that I had signed up to a…
I had no idea that I had signed up to a subscription costing me £89 every few months.
When I asked the bank about it they informed me that I had to get in touch with the people I’m subscribing too to cancel. I had no idea who I was subscribed too and only through digging deep and finding this page I realised what had happened to me.
I have sent this company an email with pictures of the three transaction of £89 this morning requesting my money back.
By reading these reviews it seems like a lot of people have fallen victim to this and I feel completely cheated and robbed,
1 septembre 2023
Avis spontané
Réponse de Driving Licence Online
Dear Ryan Massie,
Thank you for leaving us your feedback that can help us improve our service. We are truly sorry that our service did not meet your expectations. Your feedback will be taken into account so that we can improve our service.
Let me take this opportunity to clarify this. While completing your Driving Licence Application, you also have subscribed to our website, which will allow you to benefit from unlimited access to our services. Please note that a free trial was provided allowing you to access our services and test our platform, and you also have the opportunity to cancel without any charges. After this period, the service fee will be charged if a cancellation request was not raised. Everything was clearly outlined on our website, and during the application process specifically on the payment page.
In addition, I must also advise that we are sending email confirmations and email reminders to ensure that customers are aware of the subscription. Hence, daily, we are receiving requests to cancel the membership within the free trial period.
Moving forward, should you require further assistance, please do not hesitate to reach out to us.
Regards,
Willow
Licence Services
Very quick and easy to do
22 août 2023
Avis spontané
Réponse de Driving Licence Online
Dear Kelly Sykes,
Many thanks for the 5-star rating. We are glad to read that the service pleased you and look forward to help you in the future!
Regards,
Willow
Licence Services
So easy and quick to use
So easy and quick to use, i hate filling in forms this is so much easier
👍👍👍
21 août 2023
Avis spontané
Réponse de Driving Licence Online
Dear Graham Barclay,
Many thanks for the 5-star rating. We are glad to read that the service pleased you and look forward to help you in the future!
Regards,
Willow
Licence Services
This Company illegally took £89 from my account.This money grabbing Company illegally…
This money grabbing Company illegally took £89 from my account without my authority (it was my husband who made the application, not me.) Despite them saying on the 1st. August 2023 and the 9th August 2023 that they would refund the monies and my account would be credited in a few days, nothing has yet been received. I am still persuing the matter. This is a rogue company and I would advise anyone dealing with them to be very aware.
24th August. The monies have now been refunded but I would still advise great caution when dealing with this Company.
2 juin 2023
Avis spontané
Réponse de Driving Licence Online
Dear Nancy Sinclair,
Thank you for leaving us your feedback that can help us improve our service. Kindly advise us with the registered email in order for us to check on this. You can reach out to us via email at contact@driving-licence-online.co.uk
Regards,
Willow
Licence Services
Complete scam and should not be trading.
26 juillet 2023
Avis spontané
Réponse de Driving Licence Online
Dear John,
Thank you for leaving us your feedback that can help us improve our service. We are truly sorry that our service did not meet your expectations. Your feedback will be taken into account so that we can improve our service.
We would be very pleased to discuss this in more detail. However, I am afraid we are not able to locate your application. Therefore, kindly advise us with the registered email in order for us to locate your application. Please, email us at contact@driving-licence-online.co.uk
Regards,
Willow
Licence Services
Scam website
Luckily I realised it was a scam website before parting with any money. The website is set out to look like an official DVLA website with extra charges cleverly kept away from the main information on the Web pages. Can't believe they are still getting away with what they are doing!
19 juillet 2023
Avis spontané
Réponse de Driving Licence Online
Dear Andrew Dutson,
Thank you for leaving us your feedback that can help us improve our service. We are truly sorry that our service did not meet your expectations. Your feedback will be taken into account so that we can improve our service.
We would be very pleased to discuss this in more detail. Therefore, please kindly advise us with the registered email in order for us to locate your application.
Regards,
Willow
Licence Services
Total rip off,
Complete Scam. I clicked on the link absentmindedly and filled out all the details and was charged £34 for my sons provisional licence. I then noticed on my recent credit card statement an additional £89 payment. I've called my credit card company to cancel my card and dispute this payment as I feel duped by the site. Also the £89 is a 3 monthly recurring subscription fee to use their service, what gall. I didn't even create an account when doing it so can't go back and change this. And I haven't received my son's provisional licence either.
26 juin 2023
Avis spontané
Réponse de Driving Licence Online
Dear Doug Hart,
Thank you for leaving us your feedback that can help us improve our service. We are truly sorry that our service did not meet your expectations. Your feedback will be taken into account so that we can improve our service.
We would be very pleased to discuss this in more detail. However, I am afraid we are not able to locate your application. Therefore, kindly advise us with the registered email in order for us to locate your application. Please, email us at contact@driving-licence-online.co.uk
Regards,
Willow
Licence Services
Coming up to 70
Coming up to 70. Entered all details carefully. Have a current passport. Tried 2 different browsers. No reason given. Just that I cannot renew online! Not helpful
6 juillet 2023
Avis spontané
Réponse de Driving Licence Online
Dear Ann Crutwell,
Thank you for leaving us your feedback that can help us improve our service. Kindly advise us with the registered email in order for us to check on this. You can reach out to us via email at contact@driving-licence-online.co.uk
Regards,
Willow
Licence Services
SCAMMERS
SCAMMERS
I would like to leave zero stars .
£89 for a provisional licence????
Three months later another £89 ,
SCAMMERS DO NOT USE THIS SITE .
29 juin 2023
Avis spontané
Réponse de Driving Licence Online
Dear Nicola Hunter,
Thank you for leaving us your feedback that can help us improve our service. We are truly sorry that our service did not meet your expectations. Your feedback will be taken into account so that we can improve our service.
While completing your Driving Licence Application, you also have subscribed to our website, which will allow you to benefit from unlimited access to our services. Please note that a free trial was provided allowing you to access our services and test our platform, and you also have the opportunity to cancel without any charges. After this period, the service fee will be charged if a cancellation request was not raised. Everything was clearly outlined on our website, and during the application process specifically on the payment page.
In addition, I must also advise that we are sending email confirmations and email reminders to ensure that customers are aware of the subscription. Hence, daily, we are receiving requests to cancel the membership within the free trial period.
We would be very pleased to discuss this in more detail. Therefore, kindly advise us the registered email in order for us to locate your application. You can reach out to us via email at contact@driving-licence-online.co.uk
Regards,
Willow
Licence Services
Scam :(
Scam, do not us this company. They do exist and will submit your application. My son applied through this thinking it was a legitimate company as he's inexperienced and clicked the first Govt like DVLA site which appears as the first entry when you type in 'Provisional Driving Licence application' up pops a sponsored link from dalencar.com just above the legitimate DVLA Govt website. This takes you to driving-licence-online.co.uk where they charge you £34 for the licence but here's the catch... three days after applying they charge you another £89 but it doesn't say it anywhere on the website. It was only on discovering the extra payment and trying to mimic and recreate the form process to see what info it displays and clicking on the back screen icon a weird little popup window comes up and gives you this information, it's no where else. The only way you can stop future payments is to cancel via your bank as this is a continuous contract payment so cancelling your card will not help as they can take future payments regardless. Please avoid at all costs, most people may be unaware of this charge or that they can continue to do so even if you cancel your cards.
29 juin 2023
Avis spontané
Réponse de Driving Licence Online
Dear Sir or Madam,
Thank you for leaving us your feedback that can help us improve our service. We are truly sorry that our service did not meet your expectations. Your feedback will be taken into account so that we can improve our service.
While completing your Driving Licence Application, you also have subscribed to our website, which will allow you to benefit from unlimited access to our services. Please note that a free trial was provided allowing you to access our services and test our platform, and you also have the opportunity to cancel without any charges. After this period, the service fee will be charged if a cancellation request was not raised. Everything was clearly outlined on our website, and during the application process specifically on the payment page.
In addition, I must also advise that we are sending email confirmations and email reminders to ensure that customers are aware of the subscription. Hence, daily, we are receiving requests to cancel the membership within the free trial period.
We would be very pleased to discuss this in more detail. Therefore, kindly advise us the registered email in order for us to locate your application. You can reach out to us via email at contact@driving-licence-online.co.uk
Regards,
Willow
Licence Services
I found it very easy but i will find…
I found it very easy but i will find out truly when my card comes
27 juin 2023
Avis spontané
Réponse de Driving Licence Online
Dear Zav Iqbal,
We would like to thank you for taking the time to leave your feedback. We are glad to read that the service pleased you and look forward to help you in the future!
Regards,
Willow
Licence Services
Perfect service 👌
So quick and easy! Amazing correspondence, so helpful and informative. Will definitely recommend. Perfect service 👌
21 juin 2023
Avis spontané
Réponse de Driving Licence Online
Dear Kerry Swift,
Many thanks for the 5-star rating. We are glad to read that the service pleased you and look forward to help you in the future!
Regards,
Willow
Licence Services
Absolutely shocking company
Absolutely shocking company. Stay far away! Will charge you an additional £89 to do a job that no one asked for!
18 juin 2023
Avis spontané
Réponse de Driving Licence Online
Dear John,
Thank you for leaving us your feedback that can help us improve our service. We are truly sorry that our service did not meet your expectations. Your feedback will be taken into account so that we can improve our service.
We would be very pleased to discuss this in more detail. However, I am afraid we are not able to locate your application. Therefore, kindly advise us with the registered email in order for us to locate your application. You can reach out to us via email at contact@driving-licence-online.co.uk
Regards,
Willow
Licence Services
Theft
Still waiting for £34 refund for a provisional licence that I have never received for my daughter. I call this theft. AVOID!
15 juin 2023
Avis spontané
Réponse de Driving Licence Online
Dear Claire Newton,
Once again, we are truly sorry that our service did not meet your expectations.Please, kindly advise us with the registered email in order for us to locate your application.
Regards,
Willow
Licence Services
Felt deceived by this foreign service located in Tallinn, avoid
This is a foreign website located in Tallinn. Avoid, Avoid Avoid. They charge £24 for service that costs £14on the GOV website. Also, you cannot unsubscribe ot thier service as they don't provide login details to allow you to cancel your subscription. They will try and charge £89 ever 3 months, a total con. The only way to avoid the £89 charge is to cancel your debit card.
14 juin 2023
Avis spontané
Réponse de Driving Licence Online
Dear Jay Godley,
Thank you for leaving us your feedback that can help us improve our service. We are truly sorry that our service did not meet your expectations. Your feedback will be taken into account so that we can improve our service.
Let me take the opportunity to clarify this. While completing your Driving Licence Application, you also have subscribed to our website, which will allow you to benefit from unlimited access to our services.
I am afraid a free trial was provided allowing you to access our services and test our platform, and you also have the opportunity to cancel without any charges. After this period, the service fee will be charged if a cancellation of membership was not requested or initiated through the member zone. Everything was clearly outlined on our website, and during the application process.
Moving forward, should you require further assistance with your application or any information, please do not hesitate to reach out to us via email at contact@driving-licence-online.co.uk
Regards,
Willow
Licence Services
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