Drjohannaward Avis 

24
•
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I had a deep Ultraclear treatment with Dr Ward. She was patient and kind, asking about my main concerns, and adjusting treatment to address them accordingly. The treatment itself was comp... Voir plus

Noté 5 sur 5 étoiles

I had a deep Ultraclear laser treatment at the Rakus clinic with Dr Jo Ward. The experience was fantastic. I felt very well prepared and looked after throughout the whole process. I was warned that t... Voir plus

Noté 4 sur 5 étoiles

I paid up front for a laser treatment (£1870), an Obagi pigmentation skin set (£600 - hopeless - skip that one girls), an online consultation (£150), and a deposit fee for filler with Dr Ward (£250... Voir plus

Noté 5 sur 5 étoiles

Dr Johanna is not only an expert in her field but made me feel totally comfortable and listened to. I was so happy with my results which were completely natural but left me feeling fresh and revita... Voir plus

À propos de l'entreprise

  1. Conseiller santé

Écrit par l'entreprise

Award winning medical skin clinic run by Dr Johanna Ward.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

24 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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A répondu à 100 % de ses avis négatifs

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4,4

Tous les avis

(24)

11 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Deep Ultraclear treatment

I had a deep Ultraclear treatment with Dr Ward.

She was patient and kind, asking about my main concerns, and adjusting treatment to address them accordingly.

The treatment itself was completely manageable due to topical numbing cream. It felt a bit warm and prickling in areas, but there was no severe pain.

I can’t wait to see the results!

Thank you Dr Ward!

26 août 2026
Avis spontané
Noté 5 sur 5 étoiles

I had a deep Ultraclear laser treatment…

I had a deep Ultraclear laser treatment at the Rakus clinic with Dr Jo Ward. The experience was fantastic. I felt very well prepared and looked after throughout the whole process. I was warned that the type of result I was after would require 7 days of downtime. Which was fine. I was motivated to get a great result. The procedure itself was much less painful than I expected and I was told exactly how to look after my skin afterwards. The results have been fantastic and my whole experience was very positive. I would highly recommend the Ultraclear laser if you want skin tightening and have mature skin. It’s the only truly corrective skin tightening treatment that I’ve had I am thrilled.
Kate Robinson

19 août 2026
Avis spontané
Noté 4 sur 5 étoiles

Administrative Error

I paid up front for a laser treatment (£1870), an Obagi pigmentation skin set (£600 - hopeless - skip that one girls), an online consultation (£150), and a deposit fee for filler with Dr Ward (£250),
The laser treatment with by Dr Ward's assistant was very nice.
There was an administrative misunderstanding, where my deposit was kept, however I contacted Dr Ward and it was returned. If you have any administrative issues it is advisable to contact Dr Ward personally by email.

11 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Amazing results

I recently visited Dr.Ward for treatment, and I couldn’t be happier with my experience. From the moment I walked into the clinic, the staff were welcoming, professional, and made me feel completely at ease.

Dr Ward took the time to thoroughly explain the procedure, including what to expect, potential side effects, and the results I could realistically achieve. I really appreciated how honest and informative the consultation was—there was no pressure, just clear guidanc.

I wound definitely recommend Dr Ward and I can’t wait to go back for more treatment.

4 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Wonderful Aesthetic Doctor

Dr Johanna is not only an expert in her field but made me feel totally comfortable and listened to.
I was so happy with my results which were completely natural but left me feeling fresh and revitalised .
I cannot recommend seeking her advise and trusting her enough and will definitely always go to her for any future treatments .

8 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

I have been seeing Jo for several years…

I have been seeing Jo for several years now and cannot recommend her highly enough. She is so professional and has a lovely manner about her. She takes the time to explain and listens to you. I would never be tempted to go to anyone else. You are safe in her hands.

26 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Dr Ward is amazing

Dr Ward is professional, thorough and calming. I wouldn’t trust anyone else with my skin, she offers me the best advice for natural results and is honest to say whether I need the treatment or not. She talks you through any procedure thoroughly and I would highly recommend.

18 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Amazing Results

Best facial treatment I’ve ever had Dr Ward is so knowledgeable and took the time to explain every step and recommend products for my skin type I’ve already booked my next treatment.

24 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

Not a safe or reliable doctor

Commercial doctor who won't deal with you if you are educated and are aware of risks. Which shows me her confidence level in herself in very low. Be sure to ask everything that could go wrong, including vascular occlusion which could cause blindness from any type of filler or hyaluronic acid injections. Paid for a consultation, waited with no reception for 15 mins knocking on door with no answer. When they eventually opened they had no previous customer there which was shocking and very rude to keep me waiting. Discussed concerns and risks. When tried to book an appointment 7 months ago I was then told there was a waiting list and until now no response back. Don't pay for a consultation she is very Commercial and won't see if you know all the official rules of this industry and its risks. These types of doctors stop caring about the patients and only try to make quick wins money. If she knows you are the type of person who is worried about the risks and the risks are high, she will take your consultation money, waste your time then no response back. Very rude and unprofessional.

1 septembre 2025
Avis spontané
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Réponse de Drjohannaward

We take all feedback seriously. However, we can confirm that we have no record of any patient attending our clinic under this name nor matching this photo ID. Nor have we received any email, what’s app or telephone complaint that matches this reviewer or review.

As a result, we have flagged this review to TrustPilot and this matter is being formally reported and investigated.

As a regulated, medically-led clinic, all consultations and treatments are fully documented in accordance with clinical governance and record-keeping requirements. We have carefully reviewed our system and are unable to identify this individual as a patient.

We remain fully committed to providing safe, ethical, personalised medical care to all of our patients.

As an ethical clinic we have regulatory processes in place to protect patients. Our medical practitioners also have a right to decide not to treat certain patients. The consultation process is in place to ensure that cosmetic/medical treatments are only offered to and performed on people deemed suitable and likely to experience significant benefit. Some people may also be refused treatment based on their medical or psychiatric history. Treatment suitability can only be understood after a full medical consultation. 

Sometimes this disappoints patients but it is the right choice medically and ethically. 

We also do not treat patients who are undergoing treatments concurrently with other clinics or practitioners because we do not want to interfere with the efficacy of those treatments. Instead patients are asked to return at a more appropriate time. 

If the reviewer has attended under a different name or alias we request that they contact the clinic directly so this can be clarified immediately. The clinic contact is info@drjohannaward.co.uk

We continue to provide the highest level of ethical care to our trusted patients. 

Dr Johanna Ward

Medical Director

Noté 5 sur 5 étoiles

Exactly the result I wanted

I went to Dr Ward as I trusted her, after researching online, I just wanted a subtle refreshed look around my mouth. I am so pleased with the result and absolutely recommend her, I will be returning.

4 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Another incredible experience!!!!

Another incredible experience!!!!

Jo is the master when it comes to filler! This is the second time I’ve been to have filler with Jo and just wow- I had my lips and tear troughs done and wanted them to look super natural. I just can’t explain how professional she is as well as an absolute master of her craft!
My results are natural and have taken years off me - the salon is such a lovely relaxing place and Jo just knows how to put you at ease
Do not hesitate to book in, you won’t regret it!!

9 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Trust, confidence and knowledgeable- Highly recommended!!

Dr Ward always welcomes me with a lovely friendly smile, which fills me with ease, warmth and calmness. The clinic is beautiful and spotless :) and makes you feel relaxed the minute you walk in.
Jo is professional, kind, compassionate and knowledgeable! Always talks through the treatment and discusses honestly what she thinks. Jo fills me with confidence and I would not trust anyone else. Safety is key so knowing that Jo is medically qualified and keeps up to date with training is another golden star for me. Finally, I’m always totally thrilled with the results of my wonderful treatment :)) THANK YOU SO MUCH x

28 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Dr Jo Ward - thank you!

Jo is so professional and knowledgeable but at the same time extremely personable. I am sometimes nervous about treatments but she her demeanour puts me at ease every time.

All treatments I have had with Jo are worth their weight in gold. I wouldn’t go anywhere else and hope she remains my dermatologist for many years to come!

17 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

FIVE STAR CLINIC ⭐️⭐️⭐️⭐️⭐️

Jo has been looking after my skin for over 10 years. She has exceptional knowledge and explains in detail each treatment. I trust her explicitly and always happy with the results, as I prefer a natural look.
Gemma is also very knowledgable and experienced in all her treatments.
I would not hesitate in recommending either of these delightful ladies.

2 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Exceptional Cosmetic Doctor

I have been a patient of Dr Johanna Ward since 2021. I cannot recommend her highly enough. I extensively researched finding a cosmetic doctor. And I feel utterly blessed to have found and been under the care of Dr Ward.

Her work is absolutely exceptional! I have had fillers, botox and Profhilo. I would describe her treatment, as creating the very best version of yourself. It is 'invisible, yet visible.' She has a beautiful, subtle touch and understands intrinsically what will give the most beneficial impact. All of her work is incredibly natural, yet has fundamentally rejuvenated my facial structure and skin tone.

Dr Ward's care and interaction is informative, professional and personable. She understands that patients have different reasons for consultations. Not only does she review physically what can be done, but thoroughly takes on board, the emotive and psychological reasons.

Dr Ward's treatment has resulted in increasing my confidence, through understanding and building upon treatments across the past 2 years. Visiting her frequently means, that she can layer the enhancements, so that improvements continue. When I compare photos of 2 years ago to now, there are incredible positive adjustments. Dr Ward's incremental refining and advancements are second to none. I have received nothing but notable frequent compliments. Friends and family, have expressed how 'refreshed,' 'healthy', 'glowing' and 'stunning' I look. For my own personal journey, this has meant the world.

5 years ago I would not have considered having any cosmetic work. For reasons ranging from anxiety of choice of doctor, experience of pain and risk assessment of complications. It is daunting taking on new treatments. I cannot be more appreciative of Dr Johanna's assessment of my needs and her care and treatment. She absolutely put my mind at rest from the very first consultation. Her exceptional work, speaks volumes. I will be forever grateful for meeting Dr Ward and her taking such great care with me.

It is clear that Dr Ward's understanding of latest techniques and skin care is extensive. I follow her on social media and appreciate the up to the moment all encompassing advice and reviews she passes on. This extends to daily skin care, nutrition and lifestyle.

23 août 2024
Avis spontané
Noté 5 sur 5 étoiles

I’ve had my injectable and skin…

I’ve had my injectable and skin treatments done by Dr Ward for over 10 years now. She is a true expert in the field and trust her implicitly with her recommendations to be not only the best but also safe. Many of my family and friends now visit Dr Ward for treatments and have all been equally as impressed! Highly recommend!

13 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

THE ABSOLUTE BEST !!!!!!

THE ABSOLUTE BEST !!!!!!
I have been to many different doctors and aestheticians over the years but I can honestly say Dr Johanna is the absolute best.
I am so fussy as I like a very natural look but want no lines and youthful looking skin. I have had fillers and botox with Dr Johanna and you would never even know it, I look so much younger without looking like I have had any work done at all.
Not only are the injectables the best I have had, I have also had many face and body treatments done at her clinic and they have been incredible, I cannot recommend her enough. I have had so many compliments on how good my skin looks, I have sent many people her way and they are so happy.
In a world where there are so many puffy unnatural faces, you need to go to the best and that she is!

31 août 2024
Avis spontané
Noté 5 sur 5 étoiles

The confidence I now have with my…

The confidence I now have with my appearance has been life changing thanks to Jo !
After an in depth consultation and over a period of 4 years I’ve have many procedures including fillers , Botox and some skin resurfacing treatments .My skin is the best it’s ever been with advise from Jo about all of my at home skincare needs !
Having a professional, dedicated Skin Dr. to advise me puts me at ease .
Always professional,friendly and very calming during my treatments.
I highly recommend Jo !

12 septembre 2024
Avis spontané

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