You show genuine care for your clients. You follow through on exactly what you commit to. You always answer the phone or emails and respond promptly. Thank you Drone Doctor
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You show genuine care for your clients. You follow through on exactly what you commit to. You always answer the phone or emails and respond promptly. Thank you Drone Doctor
L'entreprise a répondu
We love that they are local in Las Vegas and had our NEW Mavic 4 Pro ready to go within a day of ordering plus they had all the info on how to insure our drone now that there is no more DJI Care Refre... Voir plus
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After searching all over the internet I found my dji mini 4 pro at drone doctor when all the other places I look were backordered. The customer service experience was awesome as I am in Florida and Dr... Voir plus
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After hours of searching online with varying results for compatibility on DJI controllers and goggles and my new Neo . . Drone Doctor was able to help me out in a matter of minutes and SAVE me money a... Voir plus
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Drone Doctor is a cutting-edge service company dedicated to providing comprehensive solutions for drone enthusiasts and professionals alike. Offering expert repair, maintenance, and upgrade services, Drone Doctor ensures that customers' aerial devices operate at peak performance. In addition to technical support, the company provides personalized consultations to help clients choose the right drones for their specific needs, whether for recreational use, photography, or commercial applications. With a focus on customer satisfaction and technical excellence, Drone Doctor aims to be the go-to resource for anyone looking to enhance their drone experience.
Etats-Unis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Réponse : Drone Doctor

Réponse : Drone Doctor
ordering was straight forward, and simple and shipping was super-fast. Drone was delivered in two days. support reached out the day I ordered to let me know they received and would ship the next day.

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They helped me find a solution for my wrecked Air3. Very easy to get ahold of and talk to a person. Had what I needed in stock. I'll buy from them again!

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Was informed on the status of purchase of my drone. This was very helpfu.

Réponse : Drone Doctor
Great team with good chat and answers to questions in the purchase process. Everything was just as advertised and delivery was quick.
Outstanding drone!!

Réponse : Drone Doctor
I contacted the Drone Doctor on a Thursday asked if they had the drone I wanted in stock. I was told they did, but it would take a few days to ship. I then expressed my concern about potential damages during shipping based on past experiences and was told that they would package it appropriately, ship it next day delivery and that I should have it by Wednesday. I went ahead and ordered it online and the receipt said express shipping like promised. I called up the next Monday to get a status on shipping since I was sure I would need to be home to sign for it. The person I spoke with acted really weird and told me I needed to talk to the owner. The owner said they did not have them in stock, but it should ship sometime that week and he seemed annoyed at my request for an update. I received a shipping notice Wednesday evening, but to my dismay, it was shipped ground!! That is not a safe way to ship such an expense and fragile item. It took several days to get delivered, and the package was very badly smashed on all sides. I opened the package and the product box was badly smashed on all sides as well. I called them back and reported the condition. They were surprised that it shipped ground, that there was no label stating that it was fragile, and that the packaging was unable to protect the product. Nevertheless, I was told to just open it and use it and that it would be fine. The packaging inside the product box also showed that it had been treated very rough. The drone acted very weird for the first several flights and their response was send us a video and prove it! So long story short, they were dishonest about having the drone in stock. They didn't ship it next day delivery as promised (and it was on the receipt)! They packaged it very poorly. And they took no responsibility for any of their mistakes! Don't buy from them.

Réponse : Drone Doctor
They have customer service drilled into every client..purchased a DJI Mini Pro 5 could not be happier.!

Réponse : Drone Doctor
Exactly what was advertised for a fair price and super fast shipping!!

Réponse : Drone Doctor
Had a great experience with Drone Doctor. I ordered a drone online, they called not only to let me know the drone had shipped, but also to confirm I received it and everything was working. Shipping was also extremely fast. Highly recommend them!!

Réponse : Drone Doctor
Very good communication though they weren't forthcoming about fact that the Mavic 4 they sell is an international version and DJI's warranty is void in the U.S. The website stated "fast-shipping" and the drone was in stock but it was a week before it shipped. It arrived well-packaged and in perfect shape.

Réponse : Drone Doctor
I ordered my mini 5 pro a week ago on a Monday evening and received it the next Monday. The people there were very responsive and helpful. They kept me in the loop. I would definitely buy from them again and highly recommend them.

Réponse : Drone Doctor
Liz, what a sweetheart to work with. I wanted to purchase my 4th drone and was excited when the DJI MINI5PRO came available on the Drone Doctor, Las Vegas site. Being in the US, and apprehensive of foreign sites, I contacted Drone Doctor. Their prices are a bit higher than South Korea but I live in the US and served in our military. I want to do what’s right for our businesses.
Short story is Liz was my contact and she guided me confidently through the purchase. Pleasant experience 🇺🇸🇺🇸. Drone arrived as expected 😀
I will always use Drone Doctor, Las Vegas

Réponse : Drone Doctor
I purchased a DGI mini 5 Pro fly more combo. Package arrived sealed (no prior activation as some sites do). I have many drones and was disappointed to learn that the new mini 5 would not be available in the US for the foreseeable future. In addition, all DJI drones may be banned in the US by the end of 2025. The service was excellent. The price was good in light of the current tariff situation. They are extremely reliable and communicate well with their customers. I chose them rather than purchasing out of the country due to US customs issues. I initially wanted to purchase off of eBay but there is extreme variability in the reliability of the sellers on that site. If you’re thinking of buying a DJI drone this is the site I highly recommend.

Réponse : Drone Doctor
Simple.
This Company Cares!!!!!!!!!!!!!!!!!
Liz Liz Liz Outstanding customer service rep!!!!!
B Net

Réponse : Drone Doctor
I recently just purchased a Mavic 4 Pro Creator Combo... YES, They are legit! I found my new DJI Drone connection! In today's DJI drone market, it's hard to find a reputable vendor. Mine was brand new in the box, no weird "open box activation sale". Liz and Jose are extremely nice and helpful, and you can actually get them on the phone! They were able to fulfill my order last minute and I drove to them from CA to pick it up for my weekend's work. Highly Recommend!

Réponse : Drone Doctor
Bought the mavic 4 pro ...no hassels...going to buy the mini 5 pro here because of there great communication with me on my last sale

Réponse : Drone Doctor
Paid for an order and never got it shipped.
Called and they kept saying it would be shipping soon.
The money was completely drawn from my credit card and eventually had to file a complaint and request the charge be dropped because they never shipped any product but took payment.
Don’t fall for the comments from the “ceo” saying it was fraudulent charge, etc etc.
They take payment, don’t communicate, hold money and ship no products.
Go elsewhere for your service.

Réponse : Drone Doctor
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