Drowsy Sleep Co Avis 188

TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Everyone in our family now owns a drowsy plus all my son’s girlfriends (we often buy them as gifts). They get 5 stars from all of us because they are super luxurious to wear and really encourage a gre... Voir plus

Noté 1 sur 5 étoiles

I paid for express shipping but DPD haven’t even received the items yet and it’s been 5 days so I have no idea when I’ll actually receive the items I purchased?? Not great considering they’re not chea... Voir plus

Noté 5 sur 5 étoiles

The best eyemasks in the entire world! I legit have 7 if not more! I adore them and if I were president everyone would have one! I love all the colors, the fabric, and how much it has helped me relax/... Voir plus

Noté 5 sur 5 étoiles

Have purchased two Drowsy Sleep Masks and wouldn't use any other brand. The silk is luxurious. The mask is the perfect size, so comfortable you wouldn't know you are wearing it. I have just ordered... Voir plus

À propos de l'entreprise

  1. Maison & jardin

À propos de Drowsy Sleep Co

Écrit par l'entreprise

We're obsessed with sleep because we've experienced firsthand what happens when you don't get enough of it.

We prioritise quality to create unmatched sleep products that make a real difference to our own rest, which is why we’re proud to share them with the world.

Since its launch, our flagship product, the award-winning Drowsy Sleep Mask, has earned praise from beauty editors and become a go-to for those seeking restorative rest.

Our mission is to make bedtime an irresistibly luxurious experience, helping you melt away the day's tensions and embrace the sleep you deserve.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

188 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 25 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Discount codes a bit of a con

My wife wanted one of their masks as a birthday present. I was already prepared for a silly price so was pleased when I was offered a 15% discount for signing up to whatever.
I headed to the checkout with my choice of mask and entered my details. The silly high price was shown but shipping was free, result I thought. I added the discount code emailed to me and suddenly shipping was no longer free! So whilst there was still a little money off there was nowhere near the same amount off that there should have been due to the reinstatement of a delivery cost… a pretty poor and quite cynical move. But for the fact that this was a present that my wife had asked for I’d have cancelled the order. Overpriced items and underhanded marketing. I won’t be a returning customer and I don’t recommend them as a principalled company.

In response to the company response… MANY retailers offer free delivery of much larger goods than that of my purchase for far less than the £58 I would have been charged before the free delivery charge was sneakily put up to £4.95 after the discount code was entered. It’s either a discount or it’s not! I think your delivery charge threshold is set far too high and that your so called ‘discount’ is quite misleading.

15 septembre 2025
Avis spontané
Logo de Drowsy Sleep Co

Réponse de Drowsy Sleep Co

Hi Mr Mac,
Thank you for sharing your experience. We’re sorry to hear about the frustration with our discount code and shipping process—it’s never our intention to create confusion or leave our customers feeling misled. We are able to offer free shipping above a certain threshold - but will take on board your comments.
If you reach out to us directly at hello@drowsysleepco.com , we can see what we can do to make this right for you. We appreciate your honest feedback.
Kind regards,
Olly - Drowsy Founder

Noté 3 sur 5 étoiles

Very good but expensive

One mask arrived open which wasn't ideal but still had tags. Disappointing for the cost but not the end of the world, and saves plastic I guess. They are a little short for people with big heads so they only just attached round the back of my head. An XL version would be helpful but they stay on all night.

After the negatives, I can honestly say they've improved my sleep. They're super comfortable compared with cheaper masks I've orderd and also retain their shape and cushioning after washing. Cheaper ones did not.

Overall, happy but pricy. Ask me again in 3 months if they're still in good shape and I'm still sleeping like a baby...

29 août 2025
Noté 5 sur 5 étoiles

Fantastic sleep mask that fits really well…

Fantastic sleep mask that fits really well around my face, I bought the one with padding around the eyes so there is no pressure on my eyelashes and it's absolutely perfect. I have been sleeping so well with it! Also a great customer service, I had a question and was assisted very well.

28 août 2025
Noté 5 sur 5 étoiles

Best masks EVER!!…

These are the absolutely most beautiful and comfy sleep mask. I have tried similar cheaper ones in the past but there is no comparison.
They are also the most wonderful company. With excellent customer service. I had a problem and they were so incredibly kind and helpful.
I will be purchasing more in the future as gifts.

1 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Just ordered a third mask…

I purchased matching masks for me and my partner.

The quality is excellent and my daughter keeps using mine, so I have just ordered her one!

1 octobre 2024
Avis spontané
Noté 1 sur 5 étoiles

Bought 2 silk pillowcases

Bought 2 silk pillowcases, I have washed them on a gentle cycle and they have just fallen to bits. Big holes in them. Really disappointed as they are expensive. Unable to find receipt so money wasted. 😟

31 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Very comfortable

The sleep mask is comfortable as a side sleeper and blocks out the light, very pleased.

24 août 2025
Avis spontané
Noté 5 sur 5 étoiles

The Best Sleep Mask!

This mask provides ear coverage as well as perfect eye coverage. My ears get cold at night, I have short hair and we keep the room very cool. This is the perfect solution.

23 août 2025
Avis spontané
Noté 5 sur 5 étoiles

These eyemasks are better than any…

These eyemasks are better than any other eyemask out there that I've tried. I am sensitive to fabrics and I am a sensitive sleeper. The silk and the stuffing must be very good quality because it does not irritate my skin and I am able to sleep the whole night without ripping it off my face like I do with other masks in my sleep. It sits well over my eyes at the right place so that the pressure is not on my eyes. I just placed my third order with Drowsy, hoping for the same great experience with this order.

18 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

I absolutely love these sleep masks

I absolutely love these sleep masks - they are a complete game changer for blocking out light and getting a great nights sleep. They are luxuriously soft, feel fab on the face and look great. I recommend these all the time. Worth every penny. Just ordered my 3rd one so I have them in a travel bag and at home.

17 août 2025
Avis spontané
Noté 5 sur 5 étoiles

perfect

royal mail managed to damage the parcel so much so that the scrunchie got lost. However they were quick to re send another scrunchie- this company has really good customer service and I am excited for my scrunchie to arrive :) Thank you!

14 août 2025
Avis spontané
Noté 4 sur 5 étoiles

Black satin sleep mask

I ordered the mask in black. Arrived super quick and in a beautiful box. Exactly as described, padded and feels very luxurious and provides complete blackout.
The only negative thing I have to say, is that I wish it wasn’t Velcro at the back and elasticated instead. I obviously move my head a lot in my sleep and I wake up with the mask completely off and the Velcro undone, which is annoying. The Velcro also rubs on my hair. If this was elastic instead, I would rate it full stars, because other than that, I love it.

10 août 2025
Avis spontané
Noté 5 sur 5 étoiles

I have had this mask for 8 months and i…

I have had this mask for 8 months and i cannot sleep without it!

Beautiful mask, I have tried similar ones from high street retailers and the quality cannot compare. I bought the masks in the sale bundles for my mum, dad, boyfriend and best friend - we all agree this gives us such a better sleep!

Me and mum have two of these each as we love them so much and cannot stand a night without it waiting for it to dry!

Thanks so much drowsy - I was skeptical from all the instagram adverts but it has been more than worth it!

5 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

These masks are fabulous!

I started using drowsy sleep masks about 2 years ago. Now I won't sleep without them. I like to wash them after a couple of wears and they wash brilliantly. I have so many colours because I'm addicted - but so far I haven't had to throw a single mask away - they are well made luxurious and now an essential part of my night time regime

19 juillet 2025
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus