Dunraven Windows Avis 

The team at Dunraven were very polite and helpful. The door arrived as scheduled, was installed quickly and professionally and is high quality, it feels very solid and looks good.

We opted for a bumble bee door knocker as part of the order, however when it arrived it didn't really go well with the door handle or letter box, the fitter was very helpful and there was no problem returning the product, with a timely refund cheque received.

I wouldn't hesitate to buy from Dunraven again.

Excellent service from start to finish. We had bi-folding patio doors to replace our existing sliding doors. Waiting time from ordering to installation was less than a month. Our fitters, Steve and Alun, installed the doors quickly and efficiently and without any mess. There was one very small issue with the trim surrounding which needed a return visit, but this was resolved the following day. Cannot fault the service we received and we are very pleased with the results.

I had a new front door fitted at my home in August '25, and it makes me smile every time I walk up the path.
The whole process was so easy, I chose the door I wanted, chose how I'd finance it. The man who fitted it a few weeks later arrived on time, he was friendly and courteous and did the job in no time at all. There was no mess left and I was thrilled with my new door. I still am!
I would fully recommend Dunraven and wouldn't hesitate to use them again.

Fitter arrived late, but was very tidy, quick and professional. The product is of very high quality and a very good price. Would recommend to anyone who needs replacement windows, doors and facias.

We have recently had new doors (and a couple of window glasses) replaced by Dunraven and are so happy with the results. The front door in particular looks stunning. The installation team (both window fitters and builders) who attended to carry out the work were to friendly and easy to have around, no issues at all. Ryan, Mark, Sam, Lee and Kean were all great, thank you. Wouldn't hesitate to recommend their work. A little annoying to be receiving marketing calls already, trying to get more business from us already but that's all.... no issues with the workmanship at all. Also couldn't believe how super tidy everywhere was after they left. Thanks.

I was very happy with the work carried out at the time, nearly 8 years ago.
Since then, I am receiving around 2 calls per month, always from a mobile, offering me discounts to use in the future.
Every phone call finishes with me telling Dunraven to remove us from ALL marketing, which never happens.
If Dunraven expect us to want to replace our conservatory, windows and doors every couple of years, it speaks volumes to their product….

Salesman took the time to talk through our requirements and offered solutions. Man who came to fit the door did a great job, really happy with it, great quality.

We have recently had a new composite front door supplied and fitted by Dunraven. The experience throughout was professional, friendly, and we were always kept up to date. When I had questions I could easily contact to discuss. The initial selection of the door and available options was thorough, with all options covered. The install went well, friendly and professional service, and they cleaned up afterwards. We are very happy with the end result, love the front door. Recommend for sure!

Happy with the installation of my new conservatory windows and doors. Polite and professional team have help throughout the works

For the past few weeks i have left messages for Lloyd no response today asked for Wayne (he is in a meeting)
my request is simple bur cant talk to any one who can help in desperation got customer services who said "i will get some one to call you back today" we will see Update had a call from Wayne who said he will resolve looks promising but we will see tomorrow.

Got doorstepped by a salesperson and agreed to a quote which would be done by someone next time they're in the area.

Received a phone call less than an hour later and explained the job (yet again). The caller then asked personal questions unrelated to the job and was quite huffy about my (admittedly evasive lol) responses.

I then went and checked out the reviews in Trustpilot and Google. Wish I'd done that before letting them have my phone number.

Had a new door. Easy process to pick what we wanted, payment deferred untill it was fitted. Fitter was on time, tidy and a nice guy. All in all good service

From choosing the door and as our door / frame wasn't a standard fit to updates on the progress on completion I have to say the service was excellent.
The fitter did a great job ensuring we were happy with the fit and clear on the locking mechanism. I would recommend them,the service and the door quality were both 1st class.

Love my new front door, everyone involved was extremely friendly and helpful, the follow up was fab, you don't usually get people checking everything went well, it was refreshing, would highly recommend Dunraven

I’ve booked 2 jobs with dunraven recently, first job was great no complaints job was done promptly and the workman couldn’t have been nicer. Second job though there were some snags. Good quality work all in all but was told originally the job I booked would take 2 days, then when the surveyor arrived it changed to 3 days, which was fine only one extra day not a problem.

The whole job took 5 days all in all due to reasons like “van being surveyed and waiting for a new one” arriving late in the morning “we’ve been called to another job” and leaving at 13:30.

Got to the point where the final 2 workmen that arrived at day 4 had to do a lot more than they anticipated which caused more delay. All the workmen were very courteous and considerate but the lengthening of the job from 3 days to 5 was disappointing considering I payed £10,000 for that 2nd job.

The jobs I did want were done and it looks like high quality work, dunraven windows do send you through the post warranty so I just suggest people to take into consideration and thought at their options.

They also don’t hire painters so if you are thinking about hiring them for major work on your house take that into consideration.

I've read a lot of the one star reviews on Trustpilot about this company and they’re mostly complaining about harassment phoning previous customers trying to drum up business so I hope that doesn’t start happening to me.

We had Kerry fit our new front door and side window and what a brilliant job he did.
We would recommend Dunraven to anyone looking to have windows or doors fitted.
They have also replaced all our windows in the past and we haven't had any problems with them.
From start to finish the people we interacted with were polite and extremely helpful.

We had a new front door fitted. From start to finish quite smooth with a few delays but that was due to waiting on the glass. The fitters were very good and got the job done in no time leaving the area as clean as it was when they arrived. Only one gripe and that was we didn't want a letterbox as we already have one on the wall but when I came home the door had a letterbox but it's still a lovely door just means the postman will be spoilt for choice 😊

We had new French Doors fitted and the product, timeliness of installation and the installation itself was 5 star. We are very pleased and would definitely recommend Dunraven.

They fitted some windows for me. They were fitted quickly but properly. They do a good job.

Excellent sales team visited the house, not too pushy for a sale.
Very happy with the new door and glass change, and top class installation with great communication throughout.