We have a three year old and a 9 month old and wanted to explore buying a cargo bike. We liaised with Yoga to organised a test ride and he went above and beyond to understand our needs and set us up w... Voir plus
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We have a three year old and a 9 month old and wanted to explore buying a cargo bike. We liaised with Yoga to organised a test ride and he went above and beyond to understand our needs and set us up w... Voir plus
L'entreprise a répondu
After returning from Amsterdam we searched all of Australia for an Urban Arrow cargo bike. Dutch Cargo were exceptional in their service and advice. We were guided expertly through the process and... Voir plus
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We ordered a Nihola Flex in 2024, thinking it would arrive in Feb 2025, but it did not land until May 2025. When it arrived with us, we had a major issue that had occurred in manufacturing in Denmark.... Voir plus
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Great service and prompt delivery. My Riese & Muller Nevo GT Vario bike is great looking, high a quality machine with so many fabulous features. The professional team at Dutch Cargo stand behind thei... Voir plus
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Dutch Cargo: Premium Electric Bikes and Electric Cargo Bikes At Dutch Cargo, we take pride in offering a meticulously curated selection of top-quality electric bikes and electric cargo bikes from Europe and the USA. Our expertise, developed since 2010, is at your service to provide hands-on, detailed advice, ensuring your next purchase is perfectly suited to your lifestyle, business, or family needs. Our Brands, we represent and stock a range of prestigious brands, including: Amflow Orbea O2feel i:SY eBikes Larry vs Harry Urban Arrow Riese and Muller Nihola Bikes Desiknio Nijland Bakfiets.nl Carla Cargo Experience Center Visit our Melbourne Experience Center to explore the largest selection of premium cargo bikes in Australia. We offer: Rear Loading Cargo Bikes 6-7 different models available for viewing and test riding. Free test rides to help you find the perfect match. Front Loading Cargo Bikes Also known as Long John or Box Bikes. A curated selection of 7-8 different models. Discover the unparalleled quality and performance of our electric bikes and cargo bikes. We guarantee your purchase will be a perfect fit for your needs, backed by our years of knowledge and hands-on experience. Come visit us and experience the Dutch Cargo difference today!
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Exceptional Product and Service
1B/273-275 Wickham road, 3189, Moorabbin, Australie
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Speedy and trusted serviced. Got our brand new bike delivered in just a few days! We love it. Knowledgeable and friendly staff

Réponse de Dutch Cargo Bike - Melbourne - Flagship Store
Great customer service, quality products at reasonable prices. My little one and I are loving our new e-bike!

Réponse de Dutch Cargo Bike - Melbourne - Flagship Store
Very competitive on price and attentive aftercare. Highly recommend.

Réponse de Dutch Cargo Bike - Melbourne - Flagship Store
Lovely company to deal with. Very patient and non pushy before purchase. Answered all my questions and happy to do modifications needed for bike. With health issues and a fragile spine safety was my number 1 concern and my nihola low feels so safe and reliable. I’d lost confidence with tricycles due to a bad experience and now I’m back riding again with confidence and joy. Thank you

Réponse de Dutch Cargo Bike - Melbourne - Flagship Store
Excellent service, well packaged and the product is extremely well made, very happy....
Thank you...

Réponse de Dutch Cargo Bike - Melbourne - Flagship Store
I bought my new R&M Multicharger2 through them. They were super helpful and enabled me to get exactly the spec I desired after I tried a test ride on their in-stock bike. Ordering the bike from Germany requires patience in shipping but they updated me every step and gave me a good price.
Buying a premium bike is a big commitment and I would thoroughly recommend Dutch Cargo Biles for this, they'll take good care and treat you honestly and openly. They've stayed in contact after the purchase which is nice too.
I look forward to seeing them again for the first service.

Réponse de Dutch Cargo Bike - Melbourne - Flagship Store
I live in a hilly area in South Australia. My lifestyle had changed from flat city commuting to wanting to ride with a toddler in a challenging area.
I test rode multiple different options and brands but ended up buying a pre-loved O2 Feels Equo from Dutch Cargo. The service provided by Will in the McLaren Vale Workshop along with Emmy, Jurgen and Yoga was outstanding.
For a first time E-bike user I would describe the bike as having the boost you need for hills and carrying weight/cargo. It is a cruisey ride compared to a road bike as you are carrying more weight but have the assistance needed. My toddler loves the seat on the back and the quality of the bike is exceptional and easy to use with a clever locking mechanism.
If looking to purchase a bike, I would recommend reaching out to Dutch Cargo for advice and knowledge of what is best suited for yourself.

Réponse de Dutch Cargo Bike - Melbourne - Flagship Store
I found the quality of all the bikes excellent. Emma, Jurgen, and Yoga were really friendly, and very helpful. They allowed me to test ride any bike I liked. After several visits, I finally decided on the I:SY E5 ZR F Comfort, and comfortable it is. I had a basket put on the front, and my 12kg dog can even lie down in it. The bike rides smoothly, and the assist levels are easy to change. The folding pedals make it easy to bring into the flat. The three different locking mechanisms, which automatically come with the bike, makes me feel secure in knowing it will still be there when I get back.

Réponse de Dutch Cargo Bike - Melbourne - Flagship Store
Very responsive and helpful customer service. highly recommended

Réponse de Dutch Cargo Bike - Melbourne - Flagship Store
Super experienced, friendly, knowledgeable owners and staff. Love my E-cargo bike. Great after sales care.

Réponse de Dutch Cargo Bike - Melbourne - Flagship Store
Great customer interaction with all Team. Great product just need more sites for service etc

Réponse de Dutch Cargo Bike - Melbourne - Flagship Store
Made it very easy to choose the right bike, and offered the best price.

Réponse de Dutch Cargo Bike - Melbourne - Flagship Store
Fantastic staff who are very knowledgeable in their field. Thank you for the smooth purchase of the frame kit along with the tips for the build. Interstate delivery and pick up was super easy. I will be shopping with you again.

Réponse de Dutch Cargo Bike - Melbourne - Flagship Store
The order process was quite easy. The service was prompt and the delivery was quick.

Réponse de Dutch Cargo Bike - Melbourne - Flagship Store
This is the family's second bike from Dutch Cargo and we absolutely love it. We went from a Bullitt to a Tern due to kids height, and this time with a motor (the hills were getting harder!) It's super handy as a second vehicle and converts to a 'ute' with a Euro Crate on the back for grocery shopping. Fits a box of beer quite well too! Customer service was top notch, just like our first purchase. I highly recommend an eCargo, and definitely to purchase it from Dutch Cargo.

Réponse de Dutch Cargo Bike - Melbourne - Flagship Store
Love my new iSwan 7.1.
Seamless process from start to finish. Great communication. Post purchase follow up and check in by the Dutch Cargo team. Plus complimentary 1 month insurance and extended battery warranty to 4 years or 40,000kms.

Réponse de Dutch Cargo Bike - Melbourne - Flagship Store
Good service and communication, happy to answer questions and the delivery process was silky smooth, would buy from Dutch Cargo again in a heartbeat.

Réponse de Dutch Cargo Bike - Melbourne - Flagship Store

Réponse de Dutch Cargo Bike - Melbourne - Flagship Store
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