the customer service, its seriously unmatched. they are sooo kind and you can truly tell they care about their customers. i am sooo happy with every aspect of this purchase. thank you again!!!... Voir plus
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Lisez les avis des autres
Absolutely outstanding quality and service! The diamond ring Parth and his team created was absolutely exquisite. The craftsmanship was exceptional, and the customer service was second to none... Voir plus
L'entreprise a répondu
“Loved working with Dvick Jewels. They were so fast, responsive, and genuinely lovely to communicate with throughout the process. They kept me in the loop every step of the way, which I really appreci... Voir plus
L'entreprise a répondu
Excellent product. Very responsive, incredible quality and transparent through every step of the process. Would absolutely recommend! Very good pricing for a high end product. Great costumer service t... Voir plus
L'entreprise a répondu
4,7
Excellent
57 avis
Demande des avis aux clients
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A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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Excellent experience from start to finish
Excellent experience from start to finish. The communication was fast and professional, and the ring is absolutely beautiful with outstanding craftsmanship. It looks even better than the photos, and the quality exceeded my expectations. I highly recommend Dvik Jewels and would happily buy from them again.
29 juillet 2026
Avis spontané
Réponse de Dvik Jewels
Thank you so much for sharing your experience in such kind words! We're really glad ot know you're satisfied with your purchase and our service! We appreciate your high recommendation & would be happy to work for you again too!
Identity Theft and Credit Card Shell Game
Bought my wife a birthday gift. Paid around $1650 for a necklace. It has been over 20 days since they processed and posted payment on my credit card, and while they can send me repeated videos of 'my necklace' they will not provide me a tracking number.
This after sending me 12 different emails, one of which was a request to confirm my date of birth....?
Avoid these people. Something is up. Dvik is either a credit card shell game, a fake/false product scam or an identity theft information ring.
Which normal 'jeweller' has time to email customers 12 different ways to Sunday, send you multiple pictures and videos of 'your necklace'......but after 20 days since purchase, still cannot put the necklace in a box and call UPS?
7 juillet 2026
Avis spontané
Réponse de Dvik Jewels
Thank you so much for your feedback!
the customer service
the customer service, its seriously unmatched. they are sooo kind and you can truly tell they care about their customers.
i am sooo happy with every aspect of this purchase.
thank you again!!!!
22 juillet 2026
Avis spontané
Réponse de Dvik Jewels
Thank you so much! Your kind words has really made our day! We're really glad to know you found our service kind and unmatchable! We truly appreciate your lovely words!
Great communication …
Their communication throughout the manufacturing process was wonderful! The earrings are beautiful and lovely ok just like the picture on their website! I would recommend them without reservation!
12 juillet 2026
Réponse de Dvik Jewels
Thank you so much! We're really happy to know you had a positive experience with us and that you find the earrings lovely! We genuinely appreciate your high recommendation!
Excellent communication
Excellent communication, I knew exactly what was happening when. My ring arrived and it is beautiful, exactly how it looks on the website and fits perfectly. Would highly recommend
30 juin 2026
Réponse de Dvik Jewels
Thank you so much for your kind words! We're glad to know you find the Ring beautiful, and we truly appreciate your high recommendation!
Excellent product
Excellent product. Very responsive, incredible quality and transparent through every step of the process. Would absolutely recommend! Very good pricing for a high end product. Great costumer service too.
14 juillet 2026
Avis spontané
Réponse de Dvik Jewels
Thank you so much for your lovely words! We're glad to know you had a positive overall experience with us with your purchase! We truly appreciate your recommendation and kind words!
So happy with my piece and I love that…
So happy with my piece and I love that you keep the customer aware of every step of the process!
25 juin 2026
Réponse de Dvik Jewels
Thank you so much for your lovely words & feedback! We're really happy to know you love our service!
Absolutely outstanding quality and…
Absolutely outstanding quality and service!
The diamond ring Parth and his team created was absolutely exquisite. The craftsmanship was exceptional, and the customer service was second to none. Parth kept me informed throughout every step of the process, and at my request, he even recommended a different diamond that would make the design stand out even more. He was absolutely right—it made all the difference.
We were under a tight deadline because my son decided to propose before he and his fiancée moved. Not only did Parth and his team complete the ring on time, they finished it nearly two weeks ahead of schedule!
Outstanding work, guys! You've earned a customer for life, and now that I've seen what you're capable of, you'll definitely be getting more of my business.
10 juin 2026
Réponse de Dvik Jewels
Thank you so much for such high quality words and compliemts! Your kind words has truly made our day and joy over the moon!
We're really pleased to know you felt informed and overall had a positive experience with us! Knowing you'll consider us for your next purchases is genuinely the best compliment we could ever ask for!
Also, on the behalf of our Dvik Team we'd really like to congratulate your son for his engagement! We wish him & her fiancée a happy journey ahead and hope they cherish the ring for the rest of their lives!
Réponse de Dvik Jewels
Thank you so much! We really appreciate your kind words!
Beautiful pieces comes with good customer service.
Customer service was always prompt and available.
My ring is beautiful
I'm very pleased with the quality
Will definitely purchase again.
10 juin 2026
Réponse de Dvik Jewels
Thank you so much for your kind feedback! We're really glad to know you're pleased with your purchase, and we look forward to working on your next purchase!
Love my pieces!
Amazing! Love my pieces so much. Highly recommend working with Dvik for all your jewelry needs. Customer service is fantastic and quality of work is top notch. Can’t wait to order more from them!
2 juin 2026
Avis spontané
Réponse de Dvik Jewels
Thank you so much for such lovely feedback! We genuinely appreciate your high recommendation and wonderful words! We're glad to know we could be helpful and would love to work with you again anytime!
Réponse de Dvik Jewels
Thank you so much!!!
Absolutely Outstanding Service!
Absolutely Outstanding Service and Quality!
I was hesitant to buy jewelry online, but Dvik Jewelers exceeded every expectation. They are, by far, the most professional and courteous jewelers I've dealt with—whether online or in a traditional brick-and-mortar store.
Parth and his team went out of their way to design a custom, high-end engagement ring for us, and they completed it two weeks ahead of schedule. At no point did they try to upsell us. They offered recommendations only when we asked for them, which we greatly appreciated.
Their communication throughout the entire process was superb. The craftsmanship, professionalism, and customer service were truly exceptional.
It simply doesn't get any better than this.
11 juin 2026
Avis spontané
Réponse de Dvik Jewels
Thank you so much for such detailed yet wonderful feedback! Your kind words has really made our day and joy over the roof!
We're glad to have exceeded your expectations, and also truly appreciate your compliments on our service! We're happy to know about your smooth experience and also thank you for sharing it with us! It was a pleasure working with you and we'd love to work with you again in the future!
Réponse de Dvik Jewels
Thank you so much! We're really glad to know you cherish it!
Great quality and great service
They kept in touch through the whole process. It was delivered when they said it would. The product is beautiful.
4 juin 2026
Avis spontané
Réponse de Dvik Jewels
Endless thanks for your lovely feedback! We're happy to know you found your purchase beautiful and are glad we could provide it to you!
Gorgeous bracelet
Seller kept me informed with every step of the process with pictures and video. The bracelet arrived quickly when shipped. The bracelet is absolutely stunning-beautiful sparkly stones, excellent workmanship, and one to treasure for many years to come,
2 juin 2026
Avis spontané
Réponse de Dvik Jewels
Thank you so much for such kind feedback! We really appreciate your lovely words and are so happy to know you're satisfied with your purchase! We look forward to making much more sparkly pieces for you in the future!
Stunning earrings and excellent customer service!
Stunning earrings and excellent customer service! Highly recommended!
26 mai 2026
Avis spontané
Réponse de Dvik Jewels
Thank you so much for your lovely feedback! We genuinely appreciate your high recommendation!
Communication was prompt and helpful
Communication was prompt and helpful. There was regular updates on my purchase as it was being made.
13 mai 2026
Réponse de Dvik Jewels
Thank you so much for your kind feedback! We appreciate your kind words!
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