Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

DWISI’s team is very helpful and quick to reply regarding any questions or follow ups. They guide through every step of the selling/ buying process. The application is very easy to use and it is an am... Voir plus

Noté 5 sur 5 étoiles

I’ve been using a lot of different online platform to buy and sell second hand items and so far DWISI is really the one that met all of my expectations. I’ve recently bought an item, the user experien... Voir plus

Noté 5 sur 5 étoiles

First of all, love the concept of reusing/reselling preloved accessories. The shoes I ordered were up to the mark and genuine. Customer service is extremely prompt and quick with any questions or... Voir plus

Noté 5 sur 5 étoiles

I recently purchased a pair of Dior shoes and a Burberry bag through the DWISI app and I couldn't be happier with my experience. The process was seamless! The team was always available to answer any... Voir plus

À propos de l'entreprise

  1. Maché en ligne

Écrit par l'entreprise

DWISI is the UAE leading marketplace app for buying and selling pre-owned designer fashion. We guarantee authenticity and prices up to 90% off retail, making your wardrobe dreams come true. Download the DWISI app today to get access to the best designer deals and create your own resale listings in minutes.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

107 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great experience at DWISI

The product selection is great and the customer service agents are extremely active and supportive. We dealt with Sarah, who was very professional, helpful and was with us throughout all stages of the purchasing process.
Would definitely purchase more luxury products from DWISI and highly recommend this app for any luxury product consumers.

27 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

Highly recommended 👍❤️

Great customer support.
Payout takes within 5 days which I never experienced from others.
Their commission is lower compared to other luxury preloved websites.
Client satisfaction is the first thing most important in this company.

13 avril 2023
Avis spontané
Noté 1 sur 5 étoiles

I don't recommend ordering from this…

I don't recommend ordering from this platform as they don't have the option to return the product even on the same day if the size doesn't fit and you'll just lose money and end up with an unwanted item. Managers are not able to help at all and do not want to hear any feedback

3 avril 2023
Avis spontané
Logo de DWISI

Réponse : DWISI

Dear Kate,

Thank you for taking the time to share your feedback regarding your recent experience with our platform. We appreciate all feedback, positive or negative, as it helps us to improve our services for all of our customers.

We apologize for the inconvenience that you experienced when you were unable to return your item due to size issues. We understand that it can be disappointing to receive an item that doesn't fit as expected. However, please note that it is mentioned on the app (under the listing), FAQ, and T&Cs that we accept returns only if the item is significantly not as described on the listing.

We are glad to hear that someone from our team has already reached out to you and offered the option to relist the item on our app for free. This will allow you to potentially recoup some of your expenses and pass the item on to someone who may be interested in it.

We take customer feedback seriously, and we will be sure to pass your comments on to our team for consideration as we continue to improve our platform. If there is anything else we can do to assist you, please do not hesitate to contact us.

Thank you again for your feedback, and we hope to have the opportunity to provide you with a better experience in the future.

Best regards,

The DWISI Team

Noté 5 sur 5 étoiles

Great experience

I boughat a Chanel bag from them it was great experience, very helpful.
The team are very patient to answer my queries and try to help by all means.

24 février 2023
Avis spontané
Noté 5 sur 5 étoiles

The Best

Had a great experience selling my Gucci shoes through DWISI. I think they are the best in reselling preowned luxury items. The app is very easy to use and the staff were very supportive. They answered all my questions quickly and were very helpful. I appreciate that DWISI took care of everything, it was a hassle free process. It was my first experience with them and definitely will not be the last. I highly recommend them if you think of reselling or even purchasing preowned luxury items.

16 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

As an Emirati

As an Emirati, very proud to have a national app for second hand fashion. I bought my dior sneakers and love the experience. Great customer service ! Keep going DWISI !

2 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

Excellent website

Excellent website! They are on top of all orders and inquires. Super impressed with their super attentive service. I definitely recommend DWISI to anyone.

9 février 2023
Avis spontané
Noté 5 sur 5 étoiles

Selling with DWISI is a super smooth experience

I just wanted to share my great experience with DWISI, a preowned luxury clothing reseller based in Dubai. I recently sold a pair of Chanel shoes through their platform, and I have to say, it was a breeze!

Listing my shoes on DWISI was really easy. Their website is super user-friendly, and I was able to provide all the necessary information without any hassle. Within a few days, I got an offer from a buyer, which I accepted.

The DWISI team was really helpful throughout the process. They answered all my questions quickly and professionally, and I felt like they really had my best interests at heart. They also gave me a fair price for my shoes, which was great.

I really appreciated that DWISI took care of everything, from shipping to handling. It made the whole process really stress-free and convenient for me.

All in all, I would definitely recommend DWISI if you're looking to sell preowned luxury clothing in Dubai. They're reliable, efficient, and professional, and they offer fair prices for quality items. Thanks, DWISI, for a great experience!

28 février 2023
Avis spontané
Noté 5 sur 5 étoiles

Great Experience

DWISI’s team is very helpful and quick to reply regarding any questions or follow ups. They guide through every step of the selling/ buying process. The application is very easy to use and it is an amazing platform to connect buyers and sellers. I have sold multiple bags using the DWISI’s app and I had a great experience with them, everything went smooth without any concerns.

1 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

Genuine Quality

First of all, love the concept of reusing/reselling preloved accessories.
The shoes I ordered were up to the mark and genuine.
Customer service is extremely prompt and quick with any questions or help needed regarding your order and stay in contact until the item reaches your doorstep.

27 février 2023
Avis spontané
Noté 5 sur 5 étoiles

Great initiative

Great initiative. Was needed in Dubai. Good experience and reliable ! I recommend.

26 février 2023
Avis spontané
Logo de DWISI

Réponse : DWISI

Dear Ju,

We are so pleased to receive your positive review!

At DWISI, we strive to provide exceptional service to our customers, and we're glad that we were able to deliver on that promise for you.

DWISI TEAM

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus