Polite and friendly engineer. On time in estimated arrival time frame. Good communication about repair, and after care. Took care while removing wheel and replacing as to not cause any damage to my ve... Voir plus
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I've had my car worked on by Jack (from Harrow area) twice now, and both times he went above and beyond. He diagnosed the problem quickly, explained exactly what he was going to do and completed the... Voir plus
ALLOY WHEELS REPAIR The arrangements for the repair were carried out efficiently. The repair was carried out on a date earlier than that arranged and the man came to time as well. The repair was also... Voir plus
The booking process was easy, did get directed to a QR code that didn’t work but once spoke to the booking team and directed to the web site was quick and resolved the booking quickly and arranged... Voir plus
À propos de l'entreprise
- Garage automobile
- aussi dans
- Atelier de réparation automobile
- Prestataire de transport automobile privé
- Service de débosselage automobile
Écrit par l'entreprise
The official Trustpilot account for DWV Smart Repair Solutions. DWV is one of the leading Mobile Vehicle SMART Repair providers in the UK, offering specialist paintless dent removals, paint damage repairs and alloy wheel refurbishments.
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A répondu à 100 % de ses avis négatifs
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Excellent communication and a first…
Excellent communication and a first class service from Jordan the technician
Very professional and great job.
Very professional and great job.
2nd time I’ve used this company and found they did a great job both times
The guy who came was on time and…
The guy who came was on time and explained what was going to happen with the repair on my caring and very cheerful manner
Wouldn't know it had been damaged
Arrived within the time allocated.
Was very polite and friendly.
Wing mirror had scratches from making contact with a wall 🙄 After the repair, I can honestly say it looks brand new. Very happy and would definitely recommend.
Engineer arrived on time and carried…
Engineer arrived on time and carried out the general inspection and subsequent polishing of bodywork to a high standard. I await the polishing of the alloy wheels soon.
Great workman
Overall impressions.
Sent reminders of forthcoming visit. Arrived at the time stated. Finished work was fantastic and and excellent match for the unrepaired areas.Arrived when they said
All 4 wheels needed repair
All 4 wheels needed repair. 2 in particular needed lathe repair. who came out did the easy repairs and did a good job. That is where it ended. Despite chasing and chasing DWV have still not repaired the rear wheels despite chasing and appointment times being promised. Utterly useless!

Réponse de DWV Smart Repair Solutions (official)
Your repaired technician did a good…
Your repaired technician did a good job. I am pleased with what he has done.
Overall experience
Arranging repairs to work being carried out were all really well done. Marcos, the agent doing the repairs was friendly and really informative regarding what will be done to sort out the chipping damage to my car. Marcos did a fantastic job with the repairs, but a slight downside however was the fact that the damage to the bonnet could not be completely removed due to the service being a mobile unit and some limitations because of this (marcos did explain this to me prior to works going ahead) overall though this was a great service.
Great Job by Owain
Good prior notification
Technician arrived on time
Owain did a brilliant job. Impossible to tell it’s been repaired. Very pleased with the service and result. Would highly recommend
Carried out repairs quickly and…
Carried out repairs quickly and efficiently. Even touched up 1 or 2 paint chips I was not aware of.
Customer service not great
Customer service not great.
Guy turned up and said he could not get on the drive so unable to complete repair. Told him I will move the car off the drive onto the road for him and he said no I cant do that, theb he managed to get on my drive and said he might not have the colour paint to complete the job. I felt he did not want to be at the job and was quite abrupt. Did complete the job but I felt I was an inconvienience however the job was booked in 2 weeks prior and i accepted the time ans day with no hessitation so he should have been ready with the materials to complete the job.

Réponse de DWV Smart Repair Solutions (official)
Quick Efficient service
Quick Efficient service, pleasant operative. Came at agreed time. No hassle for us whilst he carried out the repair to a stone chip. Whilst you can still see where chip has been repaired on bonnet edge (when you know it is there & are looking for it), colour match is good & there is no longer a risk of surface damage spreading. I would recommend this service/company.
Technician arrived on time and did a…
Technician arrived on time and did a great job. Worked quickly and efficiently.
Amazing Service & Product
Engineer was lovely, explained it all through and did a great job in no time at all!
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