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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

We have had a great experience with Epm. They did a number of things in our house recently including replacing radiators, replacing a very 90s style gas fireplace with an electric log burner and paint... Voir plus

Noté 5 sur 5 étoiles

I had a bath that was not working and a leaking washing machine. I phoned EPM and they sent someone around within an hour. The engineer fixed both issues and talked me through what caused the probl... Voir plus

Noté 5 sur 5 étoiles

EPM turned up on time and completed all the work that was required (radiators not heating up, leaking valve and leaking outside tap) within an hour. Very friendly and tidy and clean work. I will use E... Voir plus

Noté 4 sur 5 étoiles

I have used EPM twice on 2026, once because of bathtub blockage and the second one because of toilet bowl leakage. First experience was not that good because it took a while to make my appointment and... Voir plus

À propos de l'entreprise

  1. Bureau de construction et d'entretien

Écrit par l'entreprise

Exeter Property Maintenance Ltd, for all of your property needs from small maintenance jobs, to conversions and complete renovation projects.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

80 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 66 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Really great service .

Really great service .. unfortunately I had three leaks in the space of weeks… but EPM were great on each occasion (as they were different sources of leaks)… I have also used them to replace and extractor fan.sominhae used them for both plumbing and electrical services.

What is great is how timely they are, if they say we will be at x time.. that is when they arrive
So I really rate them on the several times we’ve used them now

16 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

This is a very reliable company

This is a very reliable company, friendly efficient and clean . They are always there to give advice ,quick to answer your calls , highly recommended .

14 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Definitely recommend

They were able to come out really quickly, even for a small job when I could not find a single other plumber locally. I would definitely use them again and recommend to others.

28 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

From the first call I felt taken care…

From the first call I felt taken care of. Technician arrived in the time advised and did a great job getting a pipe unblocked. I was surprised to get a follow up call. Everyone very friendly and polite and very quick. Thank you.

19 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Quick and efficent service

EPM sent a plumber the same day to replace a sink plug. It was a quick and efficient service, including going out to buy the type of plug I requested.

23 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent service!!easy and friendly…

Excellent service!!easy and friendly booking service with quick response and appointment…always on time ..and what’s more job done with care ..100 percent recommended as a lady on my own I feel totally confident that if I had any electrical plumbing or home maintenance issues they will sort for me efficiently makes me feel secure my definite go to for home repairs

7 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Speedy Service for peace of mind

I had an issue with a bathroom lighting circuit that showed itself on a Thursday night. I called EPM on Friday morning and Tim arrived that afternoon to check out the fault and make everything safe. A great speedy response and put my mind at rest over the weekend until he returned with more time to resolve the fault in full. Would recommend

31 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

The whole service was excellent

The whole service was excellent - from speaking with Grace on the phone, receiving estimates and support with what we needed via WhatsApp, the promptness of the appointment booking and the efficiency of the actual appointment.

28 octobre 2025
Avis spontané
Noté 4 sur 5 étoiles

EPM offers a quick and satisfactory service

EPM responded to my call quickly and arranged for an electrician to visit the next day, following a power cut due to rat damage to cables. However although he identified that both ring mains were affected, he did not have the necessary test equipment and was unable to restore power, A second electrician (Mark) came the next day, proved to be very competent, and was able to restore power and identified necessary further work. This was to provide a permanent power cable to the boiler to replace his temporary solution. This was achieved a few days later by a third electrician. Overall, EPM has a good number of tradesmen to call on and can respond quickly, although abilities may vary. The office staff are good and keep customers informed. Their charges are explained clearly in advance and seem fair and reasonable.

17 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

EPM were fantastic

EPM were fantastic. Came out with 48 hours of me placing a call. Very supportive and understanding on the phone. Quick response time and and excellant service when the eletrician came. He performed a detailed inspection and communicated exactly what he was doing with all his checks. Highly recommend for a quick, friendly and professional service.

18 août 2025
Avis spontané
Noté 2 sur 5 étoiles

Updated review.

The plus points were availablity and completion of job. The negatives from my perspective were the plumber arriving without the parts for the job which had been clearly described in advance and the labour charges which resulted from having to fetch parts, some time sat in the van and some more time sat in the van when the billing software wasn't working. Complaining got me nowhere. Ok had already noted that they charged for 2.5 hours labour when their meter said 2 hrs 50. The job was a simple one and could be completed in under an hour .There was also extra wallpaper damage to the kitchen due to water from above when the initial fix failed. I won't use again.

30 septembre 2025
Avis spontané
Logo de Exeter Property Maintenance

Réponse de Exeter Property Maintenance

Hi John,

Thank you for your feedback. We’re pleased to hear you were happy with our availability and that the work was completed successfully.

We’re sorry you felt disappointed with the labour charge. As outlined in our terms, time is charged from arrival to departure, including time spent sourcing required materials to complete the job safely and correctly. In this case, our tracker confirmed 2 hours 51 minutes total on site and collecting parts, but the invoice was reduced to 2 hours 30 minutes as a goodwill measure.

All of this was explained in detail by email prior to your review. We understand it can be frustrating when additional parts are needed, but our engineers carry a broad stock and occasionally must collect specialist fittings to ensure the repair is carried out to standard. The billing system delay you mentioned was brief and did not affect the overall charge.

We’ve reviewed the job record and can confirm there’s no evidence of any additional damage caused during our visit, but we’re always happy to review any photos or details directly if provided.

Thank you again for your comments — we appreciate all feedback as it helps us continue improving our service.

— The EPM Team

Noté 5 sur 5 étoiles

Good Experience

I used EPM for an emergency plumbing job, the office staff were polite, understanding and helpful. The engineer came quickly and got the job done efficiently all whilst being friendly and polite. They will be my first call for any future problems.

9 octobre 2025
Avis spontané

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