Had to replace a very old earthbound uk small dog bed as soon as it was replaced Pippa popped in and basically spent 3 days in it. Excellent quality product and the dog agreed!!!
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The collar is very good quality, I just wish it was another inch longer so that the end of it fitted through the loop & stop it curling out. The next size up is far too long.
Earthbound responded rapidly and were very understanding when I needed a replacement bed cushion! These beds have been the best quality I’ve bought for my naughty 2 year old cocker spaniel who likes t... Voir plus
Bought an xl round bed for my Labrador and she absolutely adores it where other beds didn’t compare. We tried so many different beds and earthbound so far are the only brand that she’ll cosy up a... Voir plus
À propos de l'entreprise
- Fabricant
- aussi dans
- Animalerie
Écrit par l'entreprise
Earthbound. The Dog Bedmakers. A family-run business, trusted for our commitment to quality, comfort, and timeless British style. Rooted in generational textile expertise, we manufacture pet beds in Britain using premium upholstery-grade fabrics, generous fillings, and thoughtful design. With coordinated accessories and a seamless aesthetic, every product is made with love and tailored for paws.
Coordonnées de contact
Royaume-Uni
- contactahuman@earthbounduk.com
- earthbounduk.com
4,7
Excellent
96 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent support service
Wanted a piece of material to mend a dog bed and received exactly what I needed very quickly.
24 février 2026
It’s hard to get decent dog blankets…
It’s hard to get decent dog blankets which aren’t too plush, keep an old dog warm, reasonable price etc. Earthbounds stitched blankets are just the thing and I’ve bought a couple. I did contact them as I wasn’t send a first order discount as promised and they responded immediately and sent one. All in all very happy.
12 mars 2026
Avis spontané
Great customer service
2 mars 2026
Great customer service , thanks Rita!
I contacted the team because the bed I purchased was starting to show signs of wear. Rita was incredibly helpful throughout the entire process and even pointed out that they sell replacement covers, which I found both surprising and amazing.
It’s great to see a company offering solutions that help extend the life of their products. Because of this excellent customer service and the high quality of their beds, I’ll definitely continue buying my dog beds from this company. They’re a lovely team and clearly care about their customers and their products.
6 mars 2026
Avis spontané
Other dog beds don't compare in terms of quality
Our dogs love these beds so much we now have three of them. Indeed, we only managed to persuade one of them to move out of the human bed by presenting her with her very own Earthbound round bed. And we humans love them too - they are super tough, easily wipe-downable and very good looking! We've had one for about five years now and it looks almost as good as new, despite having lived through 3 puppies. We wouldn't buy any other dog bed.
6 mars 2026
Avis spontané
Super helpful customer support
I needed a new filler for the cushion bed that I use when we go away. Unfortunately I ordered the wrong size but customer support were super helpful and sent out the correct size very quickly, in time for my black lab to have it when we go away shortly. Thank you so much.
Great quality products and very helpful customer support. Highly recommend
6 mars 2026
Avis spontané
Dog bed
The bed arrived on time and is the second one we have owned and is just as nice
The blankets are soft and smart looking
The website was easy to order from
25 février 2026
We were looking for waterproof dog beds…
We were looking for waterproof dog beds for our two black labradors who often get wet and muddy. We purchased two extra large Earthbound waterproof dog beds (101cm x 72cm) from My Pet Warehouse on 5/11/24. Recently I noticed that the waterproof material is starting to disintegrate and leave small plastic circles on the interior cushion. I contacted Earthbound but they were not helpful and said that as the beds are out of the one year warranty they couldn't help further. I am just disappointed that what I expected to be a superior product has not lasted longer and I will not be buying their products again. Not even a reduction on a new pair of dog beds.
10 février 2026
Avis spontané
Great Products
28 janvier 2026
My Earthbound experience.
My contact with Earthbound was via email. The communication and service was very timely with friendly tones. Following my order being placed I was informed of times and dates for delivery. My feedback is just keep doing what you're doing, it works and I certainly appreciated the service.
29 janvier 2026
Réponse de Earthbound UK
What a lovely review! Thank you so much for taking the time to share your experience with us. We’re delighted to hear that your interaction with us felt smooth, timely, and friendly from start to finish. Clear communication and genuine service are incredibly important to us, so it’s wonderful to know that we came through and made a difference for you. Your encouragement truly means a lot to our team. Thank you again for choosing Earthbound and for your kind words.
A very good quality product
A very good quality product, true to the description. My dogs love their new beds
26 janvier 2026
Réponse de Earthbound UK
That’s wonderful to hear! There's nothing better than knowing our furry customers have given their new beds the seal of approval. We pour care into every detail, so we're delighted the quality shone through as expected. Thank you for trusting us with your pups' comfort, and here's to many cosy naps ahead!
Happy dog
Our elderly dog loves this bed and it has helped her arthritis as the lovely thick cushions and walls means she is no longer stiff when getting out of bed. Really pleased with the quality and happy to give 5 stars
23 janvier 2026
Réponse de Earthbound UK
This is so lovely to hear, thank you for sharing! Knowing that the bed is making a real difference for your girl's arthritis truly makes our day. Our senior dogs deserve all the comfort and support we can give them, and we're delighted that those thick cushions and padded walls are helping her feel more comfortable and mobile. It's wonderful that she's no longer stiff when getting up; that's exactly what we hope to achieve with our beds. Thank you for the kind words and the 5-star review. Wishing her many more cosy, pain-free rests ahead!
It took more than 3 weeks to get the…
It took more than 3 weeks to get the replacement cushion, and when I did get it it the colour was a different shade of grey to the bed I had.
23 janvier 2026
Réponse de Earthbound UK
Thank you for your feedback. We're sorry to hear that your experience didn't meet expectations. We take great care to ensure our products and services are of the highest quality, and we always communicate delivery timelines clearly at the time of purchase. Regarding the delivery timeframe, we communicate our lead times on our website and in order confirmation emails to keep customers fully informed. Your order arrived within the 15 business-day window. As for the replacement cushion shade, we would have been more than happy to look into this for you and find a solution if you had reached out. Our team is always here to help, and our commitment to excellent customer service is reflected in the many positive reviews we receive, which we hope will give confidence that contacting us is always welcome. You're still very welcome to reach out at contactahuman@earthbounduk.com. We’d be glad to review your order and make this right.
Fantastic products that simply speak…
Fantastic products that simply speak for themselves
23 janvier 2026
Réponse de Earthbound UK
That's exactly what we love to hear, thank you! There's something special about a product that does all the talking, and we're thrilled ours have won you over. We really appreciate you taking the time to share this. It means so much to know we're getting it right for you and your pup!
Réponse de Earthbound UK
Thank you so much for the 5-star review! We're delighted you're happy with both the product and your experience with us. Your pup deserves nothing but the best!
Reds new bed
Red loves her new bed, she's had an earthbound bed for the last 4 years, but we wanted another for the bedroom. She looks pretty cosy, and loves resting her head on the wide padded edges.
Added to that, I misread the 15 day delivery (didn't realise it was working days), and booked a last minute holiday. I contacted EarthBound, they moved my order up the schedule and had it with me by the end of the week and a couple of days before we go away.
Great customer service and a paws up from Red too.
23 janvier 2026
Avis spontané
Réponse de Earthbound UK
Thank you so much for such a lovely review! We’re delighted to hear that Red is enjoying her new bed, especially knowing she’s been an Earthbound fan for the past four years. It’s wonderful to picture her all cosy, resting her head on those padded edges. We truly appreciate your kind words about our customer service and are so glad we could help get everything sorted before your holiday. Thank you for the paws up, Red, sending you a big cuddle!
Great quality products and great…
Great quality products and great customer service. Thank you!
5 janvier 2026
Réponse de Earthbound UK
Thank you so much for the kind words! We’re delighted to hear you’re happy with both the quality of our products and the service you received; that combination is something we care deeply about. We truly appreciate you taking the time to share your positive experience!
It was time for our dog to get a more…
It was time for our dog to get a more cozy dog bed after moving him from California to the UK. We have received the bed today after about 2.5 weeks placing our order and the dog is not getting out of it! He loves it so much! Now I’m getting him a matching blanket too. High quality material, highly recommend it!
21 janvier 2026
Avis spontané
Réponse de Earthbound UK
Thank you so much for the lovely review! We're absolutely thrilled to hear your pup has settled into his new bed so perfectly. Knowing he’s refusing to get out of it is the best compliment we could ask for! We’re so pleased you noticed the quality of our craftmanship and we love that you're adding a matching blanket too; he's going to be one very spoiled (and very comfortable) pup. Thanks for choosing us and for taking the time to share this. Wishing your pup the very best snoozes in his new home!
Lovely dog bed.
30 décembre 2025
Réponse de Earthbound UK
Thanks so much for the 5-star review! We're thrilled your pup has a cosy new spot to snooze.
Quality dog beds but don't expect next day.
I ordered two dog beds 10 days before Xmas and expected for Xmas, unfortunately they didn't arrive until January. I was kept informed but the delivery did not reflect the basket information upon purchasing. That said the beds are good and are the third set (L) I have had, first time direct from Earthbound, for two viszla boys who love them. Worth buying but be prepared to be patient and don't believe the delivery info on the website, hence the 3 stars.
5 janvier 2026
Réponse de Earthbound UK
Thank you for your feedback and for being a loyal customer. We’re genuinely pleased to know your two Vizsla boys are enjoying their third set of beds from us! We’re sorry that the delivery timing didn’t meet your expectations ahead of Christmas. December is our busiest month, and as a small manufacturer making all beds in-house in small batches, our lead times are longer during peak periods. We do aim to be as transparent as possible about this: our site and order confirmation emails note our delivery timeframe of 15 business days, and we appreciate your acknowledgement that we kept you informed throughout the process. Thank you again for your patience and your continued trust in our beds. We hope your boys enjoy many cosy naps ahead.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.